Sales Development Representative

About the job Sales Development Representative B2B

Company Overview:

Hazen Technologies is a leading technology and BPO company having offices in USA and Pakistan. Today we stand as a premier driver of innovation, offering transformative IT solutions, managed services (back-office support), and creative & digital marketing services tailored for a range of industries. Our core focus is on providing seamless solutions that add real value for our customers.

Job Location: Gulberg Lahore Pakistan.

Job Conditions: Onsite, full time, 06:00 pm to 03:00 am PKT

Report to: Director

As a Sales Development Representative (SDR), you will be the first point of contact for potential clients, playing a critical role in driving sales growth by generating and qualifying leads. Focused on the U.S. market, this role demands exceptional communication skills, persistence, and a results-driven mindset.

Role and Responsibilities:

• Identify and pursue new business opportunities to grow the company's specialized services particularly IT, software, AI solutions, legal services, digital marketing services, cyber security services.
• Conduct market research to identify potential clients, key decision-makers and understand their needs and requirements.
• Conduct structured outbound prospecting via calls, emails, and social media to identify and engage potential clients (MQL & SQL).
• Respond promptly to leads generated through marketing campaigns and qualify their potential.
• Lead Qualification: Oversee advanced prospect research to ensure high-quality targeting and alignment with business priorities.
• Appointment Setting: Schedule meetings, product demos, or calls with qualified U.S.-based prospects.
• Qualify leads using the BANT or any framework and identify high-value opportunities.
• Maintain and report on a personal sales pipeline and forecast accurately.
• CRM Management: Maintain accurate and up-to-date lead records in CRM systems such as Salesforce or Dynamics 365.
• Performance Metrics: Consistently meet or exceed KPIs, including outreach activities and meetings booked.
• Industry Knowledge: Stay informed about the company's offerings, the U.S. market, and emerging trends in the industry.