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Sales Excellence and Strategy Associate

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About Us

One World IT Rental is a leading international brand with ten locations across nine countries. As a fast-growing IT, Event Technology, and staffing company, we aim to become the largest short-term IT rental provider for business and social events. Our technology powers global experiences for Formula 1, the United Nations, LIV Golf, Apple, leading banking/legal clients, and the world's largest music festivals.

About the Role

As a Sales Excellence & Strategy Associate, you will support the end-to-end management of sales leads, data integrity, and reporting within our CRM system (Pipedrive). You’ll play a crucial role in helping ensure enquiries are correctly assigned, tracked, and maintained across regions — providing visibility and structure from the initial enquiry all the way through to event delivery.

This is a hands-on, detail-focused role that blends sales support, data management, and process improvement. It’s ideal for someone who enjoys organisation, systems, and seeing how structured information drives business success.

Key Responsibilities

Lead & Enquiry Management

  • Support the management and allocation of incoming leads, ensuring accurate assignment to Account Managers based on depot, client type, and region.
  • Assist in filtering out spam and marketing submissions to maintain data quality.
  • Log new leads into Pipedrive, including those from emails, enquiry forms, Intellivent, and group inboxes.
  • Update lead records with essential details such as quote numbers, close dates, values, and product types.

CRM Data Integrity & Maintenance

  • Help maintain clean, duplicate-free data within the CRM through regular checks and updates.
  • Standardise CRM data entry formats to ensure consistency and accurate reporting across regions.
  • Track pipeline movement and ensure lead statuses reflect accurate progress at all times.
  • Reconcile email updates and comments to maintain full visibility of lead communication and next actions.

Reporting & Visibility

  • Assist in preparing lead and pipeline reports for management review.
  • Support the integration of CRM data with reporting tools to provide end-to-end visibility.
  • Keep the CRM in a structured, report-ready format suitable for actionable insight.

Cross-Regional Coordination

  • Collaborate with regional teams (EMEA, APAC, NA) to ensure full lead coverage and smooth handovers.
  • Help identify bottlenecks in data flow or reporting consistency and flag improvement opportunities.
  • Maintain visibility on leads related to global events, tracking updates through to closure.

Event Tracking & Admin Support

  • Support tracking of Cvent and event-related data for accurate reporting and analysis.
  • Assist the Sales Excellence & Strategy Team in general administrative and reporting tasks as needed.

Skills & Experience

  • 1 year of experience in a CRM, administrative, or data coordination role (ideally within sales, events, or tech).
  • Strong attention to detail and excellent organisational skills.
  • Confidence using CRM tools (experience with Pipedrive, HubSpot, or Salesforce is an advantage).
  • Proficiency in Excel / Google Sheets for data updates and reporting.
  • Strong written communication and an interest in improving processes.
  • Ability to prioritise multiple tasks and maintain accuracy under time pressure.

Why Join One World Rental?

  • Be part of a global team supporting high-profile clients and international events.
  • Gain in-depth experience working within CRM systems and sales process optimisation.
  • Clear pathway to progress into a CRM Specialist or Sales Excellence Associate role.
  • Collaborative and supportive culture with a focus on continuous learning.

Job Type: Full-time

Pay: Rs120,000.00 - Rs150,000.00 per month

Application Question(s):

  • Our office is located in Bahria Town Phase 7, Rawalpindi. Is this a manageable commute for you?

Experience:

  • CRM: 1 year (Required)
  • sales administration: 1 year (Preferred)

Location:

  • Rawalpindi (Required)

Work Location: In person

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