Sales Executive

Key Responsibilities:

1. Sales & Promotion

• Proactively promote all Value Added Services (e.g., SMS updates, courier return, premium lounge, photocopy, printing, etc.) to applicants.
• Achieve daily, weekly, and monthly sales targets set by management.
• Maintain up-to-date knowledge of all VAS offerings and their pricing.
• Ensure transparency and clarity while explaining services to customers.

2. Customer Service & Experience

• Greet and assist applicants courteously and professionally.
• Provide accurate information and guidance about available services.
• Ensure each applicant receives a seamless and satisfactory experience at the VAC.
• Handle customer queries, feedback, and concerns effectively and escalate when required.

3. Operational Support

• Ensure all transactions are recorded accurately in the system.
• Reconcile daily VAS sales reports and submit to the supervisor.
• Maintain adequate stock levels for promotional materials and related resources.
• Coordinate with the finance and operations team for timely reporting and documentation.

4. Compliance & Conduct

• Adhere to company policies, procedures, and ethical sales practices.
• Maintain confidentiality of applicant data and follow data protection protocols.
• Ensure compliance with audit and client (embassy/consulate) requirements.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong sales and persuasion abilities.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy (MS Office, POS systems).
• Ability to work under pressure and meet targets.

Qualification & Experience:

• Minimum Intermediate / Bachelor’s degree preferred.
• 1–2 years of experience in front-line sales, customer service, or retail environment.
• Experience in visa services, travel, or hospitality sector will be an advantage.

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Application Question(s):

• Current Salary?
• Expected Salary?

Work Location: In person