Sales Executive - ( Dubai & Abu Dhabi )

Position Summary:

The Sales Executive represents the brand by delivering an exceptional customer experience, maximizing sales performance, and cultivating long-term client relationships. In the luxury fashion environment, this role demands strong product knowledge, refined presentation, and the ability to understand and cater to a discerning clientele.

The Sales Executive is responsible for achieving sales targets, promoting brand loyalty, and upholding the brand’s prestige and values in every interaction.

Key Responsibilities:

1. Sales Achievement & Client Relationship Management

• Drive sales to meet and exceed individual and store targets.
• Build, develop, and maintain strong relationships with clients through client ling techniques .
• Understand customer needs, preferences, and lifestyles to offer tailored product recommendations.
• Actively contribute to growing the client database and ensuring consistent follow-up to encourage loyalty and repeat purchases.
• Manage sales transactions accurately and efficiently in line with company procedures.

2. Brand Representation & Product Expertise

• Serve as a brand ambassador , consistently reflecting the brand’s image, tone, and luxury standards.
• Maintain in-depth knowledge of all collections, materials, craftsmanship, and brand heritage .
• Communicate the brand’s story and product features in a sophisticated and engaging manner.
• Stay informed on fashion trends, competitors, and client expectations to enhance sales opportunities.

3. Store Presentation & Visual Merchandising

• Support visual merchandising by ensuring displays are aligned with brand guidelines and refreshed regularly.
• Ensure the store environment is immaculate, elegant, and welcoming at all times.
• Monitor inventory levels and assist with stock replenishment, tagging, and transfers .
• Report damaged or missing items promptly to the management team.

Qualifications & Experience:

• Bachelor’s Degree in Business, Marketing, or related field preferred.
• Minimum 3–5 years of sales experience in luxury fashion retail or a premium brand environment .
• Proven track record in achieving and exceeding sales targets.
• Excellent communication and interpersonal skills in Arabic and English (Russian or other languages are an advantage).
• Strong sense of style, grooming, and presentation consistent with luxury standards.
• Proficiency in POS systems.
• High level of integrity, professionalism, and attention to detail.

Core Competencies:

• Luxury Customer Service Excellence
• Relationship Building & Client ling
• Sales & Target Achievement
• Product Knowledge & Brand Passion
• Communication & Presentation Skills
• Team Collaboration & Adaptability