Sales Executive - Textile and Tailoring

Job Purpose:

To promote and sell the company’s range of Emirati men’s wear and tailoring services by identifying potential clients, providing personalized assistance, and ensuring exceptional customer experience both in-store and through external client visits.

Key Responsibilities:

1. Client Acquisition & Business Development

• Identify and approach potential customers including walk-ins, VIP clients, and corporate buyers.
• Conduct field visits to build and maintain relationships with clients outside the shop.
• Develop new business opportunities through referrals, networking, and community events.
• Promote tailoring services and fabric collections to increase sales and client retention.

2. Customer Assistance & Consultation

• Greet and assist customers at the shop, providing personalized advice on fabrics, styles, and tailoring options.
• Take accurate measurements and ensure all client requirements are communicated to the tailoring team.
• Maintain strong after-sales service through regular follow-ups and relationship management.

3. Product Knowledge & Presentation

• Maintain in-depth knowledge of the latest fabrics, trends, and traditional Emirati styles.
• Ensure product displays are appealing and aligned with brand standards.
• Stay updated on seasonal collections and communicate promotions to clients.

4. Sales & Reporting

• Meet or exceed monthly and quarterly sales targets.
• Maintain detailed records of customer interactions, leads, and follow-ups using CRM tools or manual logs.
• Provide weekly updates on sales performance and customer insights to the management team.

5. Field & Shop Coordination

• Coordinate between the tailoring unit, fabric suppliers, and the shop to ensure smooth client service.
• Support the delivery and fitting process by visiting clients when required.
• Represent the brand professionally during events, exhibitions, or fashion showcases.

Required Skills & Qualifications:

• Proven sales experience, preferably in textile, tailoring, fashion retail, or men’s traditional wear.
• Strong interpersonal and communication skills.
• Excellent client service and relationship-building abilities.
• Fluent in English; Arabic knowledge is an advantage.
• Professional appearance and cultural awareness of Emirati attire.
• Valid UAE Driving License and own car is mandatory.

Key Competencies:

• Customer-focused mindset
• Strong sales acumen
• Time management and organization
• Adaptability and cultural sensitivity
• Self-motivated and result-oriented

Job Type: Full-time

Application Question(s):

• What is your salary expectation in AED?

Experience:

• Sales: 1 year (Preferred)
• Customer : 1 year (Preferred)

License/Certification:

• UAE Driving License (Preferred)