Job Summary
We are seeking a motivated and customer-focused Sales & Leasing Consultant to promote and lease or sell residential, commercial, or mixed-use properties. The ideal candidate will build strong client relationships, understand customer needs, conduct property viewings, negotiate agreements, and achieve sales and leasing targets while delivering exceptional service.
Key Responsibilities
- Respond to customer inquiries through phone, email, and walk-in visits.
- Identify client needs and recommend suitable properties.
- Conduct property tours and explain features, pricing, and community amenities.
- Negotiate lease and sales agreements in line with company policies.
- Prepare and process leasing and sales documentation accurately.
- Maintain an up-to-date database of available properties and client information.
- Follow up with prospective clients to convert leads into successful transactions.
- Achieve monthly and annual sales and leasing targets.
- Build and maintain long-term relationships with clients, landlords, and property owners.
- Coordinate with property management and maintenance teams to ensure properties are ready for viewing and occupancy.
- Stay informed about market trends, competitor offerings, and property values.
- Ensure compliance with company policies and relevant real estate regulations.
Qualifications
- Previous experience in sales, leasing, real estate, or customer service.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office.
- Valid driver's license (if required for the role).
Skills
- Sales and negotiation
- Customer relationship management
- Communication and presentation
- Time management and organization
- Problem-solving
- Attention to detail
- Target-oriented mindset
- Knowledge of the local real estate market
Key Performance Indicators (KPIs)
- Lead conversion rate
- Customer satisfaction
- Occupancy rate
- Revenue generated
- Client retention and referrals
Working Conditions
- Office-based with frequent property visits.
- May require evening, weekend, or holiday work based on client availability.
- Travel within the assigned territory may be required
Work Location: In person