Sales Manager

Job Title: Sales ManagerOverview

The Sales Manager is responsible for leading, developing, and managing a team of sales representatives to achieve revenue targets and expand the customer base. This role bridges the gap between executive leadership and the sales floor, translating high-level business strategy into actionable sales plans. The ideal candidate is a data-driven leader who excels at coaching, forecasting, and fostering a high-performance culture.

Key Responsibilities

1. Team Leadership & Development

• Recruit, hire, and onboard new sales representatives.
• Conduct weekly one-on-one coaching sessions to improve individual performance and skill sets (e.g., negotiation, prospecting, closing).
• Foster a competitive yet collaborative team culture that aligns with company values.
• Manage performance, including implementing performance improvement plans (PIPs) and conducting annual reviews.

2. Strategy & Execution

• Develop and implement strategic sales plans to achieve organizational goals and quotas.
• Analyze market trends, competitor activity, and customer needs to identify new opportunities.
• Segment the territory or market to ensure optimal coverage and resource allocation.
• Collaborate with Marketing to align lead generation efforts with sales goals.

3. Sales Operations & Forecasting

• Track and report on key performance indicators (KPIs) such as conversion rates, pipeline velocity, and quota attainment.
• Maintain accurate sales forecasting to provide the executive team with visibility into future revenue.
• Manage the Customer Relationship Management (CRM) system (e.g., Salesforce, HubSpot) to ensure data integrity and process adherence.

4. Customer & Stakeholder Management

• Escalate and assist with complex or high-value negotiations.
• Partner with cross-functional teams (Marketing, Product, Customer Success) to ensure a seamless customer journey and provide feedback on product-market fit.

Required Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, or related field (or equivalent work experience).
• 3–7 years of sales experience, with at least 1–3 years of experience managing a sales team.
• Proven track record of consistently meeting or exceeding individual and team quotas.

Hard Skills

• Proficiency in CRM software (Salesforce, HubSpot, Zoho, etc.).
• Strong understanding of sales performance metrics (LTV, CAC, Churn, Quota Attainment).
• Experience with sales enablement tools (LinkedIn Sales Navigator, ZoomInfo, Outreach).

Soft Skills

• Coaching Mindset: A desire to develop others rather than just managing numbers.
• Emotional Intelligence: Ability to motivate diverse personalities and navigate team conflicts.
• Analytical Thinking: Comfort with using spreadsheets and dashboards to diagnose performance issues.
• Resilience: Ability to maintain team morale during periods of high stress or market downturns.

Job Types: Full-time, Part-time

Pay: RO11,200.000 - RO15,000.000 per year

Expected hours: 40 per week

Work Location: In person