SALES REPRESENTATIVE GARDEN CENTER

Description:

Classification: Nonexempt

Salary Grade/Level/Family/Range: Staff

Reports to: Garden Center Manager/Nursery Manager

JOB DESCRIPTION

Summary/Objective

The sales representative position is responsible for maintaining guest service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all company policy/store standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure that each guest receives outstanding guest service by providing a guest friendly environment, including greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly.
• Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Communicate guest requests to management.
• Maintain all plant material in the retail area, including but not limited to watering, pruning, scouting for insects and disease, etc.
• Restocking the retail yard with plants out of the wholesale area and communicating with the Nursery Manager and Garden Center Manager on material quantities and future needs.

Competencies

• Customer/Client Focus.
• Communication Proficiency.
• Organizational Skills.
• Ethical Conduct.

Supervisory Responsibility

This position has no supervisory responsibilities.

Requirements:

Work Environment

While performing the duties of this job, the employee regularly works in outside weather conditions. The employee frequently works near moving mechanical parts, and is frequently exposed to wet or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risks of electrical shock. The noise level in the work environment is usually loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

Occasional evening and weekend work may be required as job duties demand.

Travel

No travel is expected for this position.

Required Education and Experience

• High school diploma or GED.

Preferred Education and Experience

• 1-3 years of sales experience.
• Associate or bachelor's degree in horticulture, landscape design or plant biology preferred.

Additional Eligibility Qualifications

None.

Work Authorization/Security Clearance

U.S. Citizen, Permanent Resident

AAP/EEO Statement

It is the policy of The Company to ensure equal employment opportunity in accordance with the Ohio Revised Code 125.111 and all applicable federal regulations and guidelines. Discrimination against employees and applicants due to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, military status, veteran status, and any other characteristic protected by applicable law, is illegal.

Employees or applicants who believe that The Company has discriminated against them should report it immediately to The Company President. It is important to note that employees and applicants may raise such concerns without fear of reprisal or retaliation.

All employees will comply with state and federal equal employment laws, rules, regulations and guidelines. Any employee that deliberately violates this policy will be subject to disciplinary action up to and including termination of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.