About the role:
The role-holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.
Core Responsibilities:
- Describes product features and benefits;
- Educates clients on brands quality standards and specifications
- Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
- Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
- Maintains awareness of new product launches, promotional events and sales
- Achieves sales targets by using sales techniques, up-selling and cross selling
- Ensures promotions and pricing are accurate and in line with company standards and policies
- Computes sale prices and discounts as applicable; Maintains sales records
- Receives and processes cash, changes and credit payments and generates invoices and receipts
- Operates as a cashier and be consistently accurate in money handling (in case applicable)
- Adheres to loss prevention, inventory controls and standard operating procedures of the company
- Ensuring Proper product placement and arrangement
- Ensures the highest standards of housekeeping and grooming etiquette are always maintained in stores
Qualifications / Skills:
- High School/ Diploma
- A minimum of 1 to 3 years of relevant experience
- Product/brand knowledge – Cricket, Badminton, Football and other sport
- Interpersonal skills
- Customer Service Orientation
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month