Sales Support Executive

About the Role:

We are seeking an enthusiastic and organized Online Sales Coordinator to manage and support our online sales operations. In this role, you will play a key part in enhancing customer engagement, managing inquiries, coordinating with internal teams, and ensuring a smooth order process from start to finish.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and live chat.
• Coordinate with internal departments for order processing, shipping, and delivery updates.
• Maintain accurate and up-to-date records of sales transactions and customer interactions.
• Support the execution of online marketing campaigns and promotional activities.
• Deliver excellent customer service and ensure timely resolution of issues or complaints.

Requirements:

• Graduate with strong communication skills in English and Hindi.
• Basic proficiency in MS Office (Excel, Word) and familiarity with CRM tools.
• Excellent organizational and multitasking skills.
• A proactive attitude with the ability to work independently and in a team.
• Prior experience in online sales or customer support will be an advantage.

Why Join Us?

• Opportunity to work in a fast-paced and growing digital environment
• Collaborative and supportive team culture
• Scope for learning, development, and career growth

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person