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Sales Support Executive
Responsibilities and duties:
- Create and update inquiry/quotation log, order intake registers and job file.
- Ensure Bill of Quantity (BOQ) Request Forms are filled by Sales Engineers/Manager and create request via electronic mail to Estimation.
- Prepare quotations based on the received BOQ or as per the details provided by the Sales Engineers/Manager with minimal supervision.
- Prepare the initial, revision and variation order confirmations (OCs) and ensure correct details to follow based on related documents provided (Approved Quotation, PO, Contract) with the directive of Sales Engineers/Manager.
- Ensure related Customer Information Forms are properly filled, signed and stamped by clients.
- Ensure PRN to be raised if required with the instruction of Sales Manager.
- Generate Sales Reports as may be requested by the Sales Manager and ensure submission on time.
- Relay Customer Concerns/Clarifications to the Sales Engineers/Manager and ensure appropriate action and subject closed.
- Create and update client data base.
- Receive telephone calls from client on behalf of Sales Engineers/Manager if not available. Ensure to relay information as soon as possible.
- Perform data entry, printing, binding, and filing duties.
- Prepare documentation, letters, and submittals as per instruction.
- Maintain proper records and tracking of sales documents.
- Inform client of the services and product information with the instruction of Sales Manager.
- Follow up on the status of quotations sent with clients as per directive of Sales Manager.
- Assist on other tasks required/assigned by Sales Manager.
- Ensure that HSE policies and procedures are being followed and implemented.
- Maintain company's interest and objectives when dealing with Clients and third parties.
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Perform other tasks assigned by the Direct Line Manager.
- Secondary School Certificate/ Diploma, or equivalent
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Experience in administrative support role for at least 4 years
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Minimum 4 years of work experience as supporting sales or marketing staff.
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