Commercial Executive / Officer Sales

Company Overview

Ramfoam Containers Manufacturing LLC is an ISO 9001, 14001 & 45001 certified, leading manufacturing firm based in Dubai, UAE, renowned for our commitment to quality and innovation in the bespoke protective packaging industry.

As a recognized market leader in our field, we are dedicated to fostering a workplace culture that promotes growth, collaboration, and excellence. As we continue to expand, we are looking to massively enhance our marketing presence and engage more effectively and proactively with our target audience.

Job Summary

We are seeking an energetic and detail-oriented Commercial Sales Executive/ Officer to support and manage day-to-day commercial and sales coordination activities in our fast-paced flightcase manufacturing business. The ideal candidate will handle customer inquiries, quotations, order processing, client coordination, pricing support, documentation, and commercial follow-ups.

This role requires strong communication skills, multitasking ability, and experience in coordinating sales activities within a manufacturing environment.

Key Responsibilities

1.Sales Development & Target Achievement

• Actively participate in direct sales activities including lead generation, customer visits, and business pitching.
• Identify and approach potential clients in industries such as events, aviation, defense, entertainment, and industrial packaging.
• Convert inquiries into confirmed orders through strong follow-up, negotiation, and relationship-building.
• Support management in achieving monthly and annual sales targets.
• Promote company products and customized flightcase solutions to expand market reach.
• Attend exhibitions, networking events, and client meetings to represent the company and generate new business opportunities.

2. Sales & Customer Coordination

• Handle incoming customer inquiries, requirements, and sales requests promptly.
• Act as a key point of contact between customers and internal departments.
• Maintain strong relationships with existing clients and support new customer development.
• Ensure customer satisfaction through timely communication and follow-ups.

3. Quotation Preparation & Pricing Support

• Prepare accurate quotations based on technical inputs, drawings, and customer specifications.
• Coordinate costing details with Operation team.
• Support pricing strategy by ensuring competitive yet profitable offers.
• Maintain quotation records and track conversion status.

4. Order Processing & Commercial Documentation

• Manage sales orders from confirmation to execution stage.
• Ensure proper documentation including purchase orders, invoices, delivery notes, and contracts.
• Coordinate with accounts for billing requirements and customer payment terms.
• Maintain organized commercial files and customer transaction history.

5. Coordination with Production & Operations

• Work closely with production and planning teams to ensure order feasibility and delivery timelines.
• Communicate customer requirements clearly to internal teams for smooth execution.
• Monitor project progress and update customers on order status.
• Support resolution of any production or delivery-related issues.

6. Client Follow-Up & Payment Coordination

• Coordinate with accounts team to ensure timely invoicing and payment collection.
• Follow up with customers for outstanding payments and pending approvals.

7. Sales Support & Business Development Assistance

• Support the sales team in identifying new leads, industries, and potential clients.
• Assist in preparing proposals, presentations, and tender documents for major projects.
• Participate in exhibitions, client meetings, and business promotion activities when required.

8. Reporting & Commercial Tracking

• Maintain sales pipeline records, quotation status reports, and customer communication logs.
• Prepare periodic sales and commercial activity reports for management review.
• Track order value, delivery schedules, and customer feedback for continuous improvement.

9. Process Improvement & Team Collaboration

• Follow established commercial processes and contribute ideas to improve workflow efficiency.
• Ensure smooth coordination across sales, production, operations, and finance teams.
• Support team objectives in a high-pressure, fast-moving manufacturing environment.

Required Skills & Competencies

• Strong communication, coordination, and customer-handling skills.
• Experience in sales support and commercial activities within manufacturing or industrial sectors.
• Good understanding of quotations, pricing, contracts, and order management.
• Ability to multitask and manage multiple customer orders simultaneously.
• Proficiency in MS Office (Excel, Word) and ERP/CRM systems.
• Strong attention to detail, accuracy, and problem-solving ability.
• Self-driven, proactive, and capable of working under tight deadlines.

Qualifications & Experience

• Bachelor’s degree in Business, Commerce, Engineering, or related field.
• Minimum 3–6 years of experience in a commercial sales or sales coordination role.
• Experience in flightcase manufacturing, custom fabrication, packaging, or project-based production industries is highly preferred.
• Exposure to international markets (UAE, KSA, UK, US) is an added advantage.
• UAE Driving License

If you have a passion for Commercial Sales, we invite you to apply and be part of our growing team! Please share updated CV : humanresources-mea@ramfoam.com

Job Type: Full-time