Sales Support Officer

Job Summary:

The Sales Support Specialist is responsible for providing administrative and operational support to the sales team to ensure smooth and efficient sales processes. This role involves handling customer inquiries, preparing sales documents, and coordinating between the sales team and other departments to achieve sales targets.

Key Responsibilities:

1. Assist the sales team in preparing proposals, contracts, and sales presentations.


2. Respond to customer inquiries and provide product or service information.


3. Maintain and update customer databases and sales records.


4. Coordinate with the logistics and finance departments to ensure timely delivery and payment processing.


5. Track sales performance and generate reports for the sales manager.


6. Handle administrative tasks such as scheduling meetings, managing calendars, and organizing sales materials.


7. Provide post-sales support to ensure customer satisfaction.