Sales Support Officer

Sales Administration:

• Prepare and issue quotations, sales orders, and invoices accurately.
• Coordinate with suppliers and internal departments for pricing, product availability, and delivery schedules.
• Ensure all sales documentation (quotations, orders, delivery notes, invoices) is properly filed and updated.
• Support the preparation of sales reports, forecasts, and analysis.

Customer Service:

• Respond to customer inquiries in a professional and timely manner.
• Coordinate with logistics and warehouse teams to ensure prompt deliveries.
• Handle after-sales support, including order tracking and resolving customer concerns.
• Build and maintain strong relationships with clients to ensure customer satisfaction.

Coordination & Support:

• Work closely with the marketing or business development team for promotional activities and client communication.
• Support the sales team in preparing proposals, presentations, and tender documents.
• Prepare technical and commercial submittals when required for client approval.

Qualifications:

• Minimum 2–4 years of experience in a sales coordination or support role.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Knowledge of ERP or CRM systems is an advantage.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Key Competencies:

• Customer-oriented and service-minded
• Strong multitasking and coordination skills
• Accuracy and attention to detail
• Ability to work under pressure and meet deadlines
• Team player with a proactive attitude

Job Type: Full-time

Ability to commute/relocate:

• Sharjah: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• 2years: 1 year (Preferred)

Location:

• Sharjah (Preferred)