Scanning Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking an experienced Scanning Supervisor to join our Operations team. In this role, you will be responsible for acting as the primary liaison between internal/external customers and project teams, resolving issues, and ensuring adherence to departmental standard operating procedures (SOPs) and production goals.

This role is critical for driving project completion and maintaining quality control within our digitization and archiving services.

What You'll Do

In this role, you will:

• Lead and direct the daily activities of project staff, managing production load calculations, assigning tasks, and ensuring individual and team targets are met by the end of the shift.
• Develop and manage quality audits (physical and data) and weekly production reporting to provide clear, actionable insights and ensure all work is within agreed-upon error tolerance margins.
• Manage Human Resources (HR)-related items, including scheduling paid time off, maintaining attendance timesheets, and assisting with performance reviews and staff training/retraining needs.

What You'll Bring

The ideal candidate will have:

• Proven experience in a similar supervisory position , specifically within Scanning, Digitalization, Archiving, or Warehouse storage operations.
• Strong knowledge of digitization software, including Kofax Express , along with proficiency in Microsoft (Ms) Office and Ms Project .
• Proven ability in Stakeholder Management and Excellent Communication to effectively manage complex customer and staff interactions.
• A Bachelor's degree in a relevant field or equivalent work experience.

What We Offer

• Opportunities for continuous learning and professional growth, preparing you for a digitalized future.
• Paid time off to support work-life balance.
• Comprehensive health and wellness plans .