Scheduling Coordinator for Home Care

JSSA is looking for a part-time weekend on call Scheduling Coordinator to support our Homecare department with scheduling Certified Nursing Assistants and/or Certified Medical Technicians to care for clients in the Montgomery County area. The schedule for this position is every other Friday from 5pm through Sunday at 8:30am.
Responsibilities

• Updates schedules in the system.
• Prepares client information materials for caregivers, including schedule, address, client preferences, etc.
• Notifies nurses of change in client status, care updates for caregivers, any and all injuries to clients (even outside care hours).
• Handles new business referrals including entering relevant data, scheduling assessment, creating billing policy, etc.
• Assists in coordinating services provided to clients, including scheduled hours, Uber services, agency services (social work, hospice, care management, medication management).
• Controls and monitors schedule changes in a timely fashion.
• Maintain updates in external databases as needed.
• Quality control checks clock-in/out for caregivers to include time and location.
• Ensure caregiver tasks are completed in a timely fashion.
• Works with on-call company to handle all staffing needs outside of office hours. Will use agency cell phone for On Call.
• Assists in relaying messages to field staff, office staff, JSSA staff, and community liaisons.
• Performs other duties as assigned by the Supervisor or Executive Director.
• Maintains current client roster with necessary and accurate information.
• Projects a concerned, professional attitude toward departmental personnel and external customers.
• Works to develop a positive rapport with all staff members and community resources affiliated with home health care services.

Qualifications

• High school diploma
• 2 years’ experience as a scheduling coordinator in Homecare or Home Health field.
• Ability to manage routine office files, logbooks, and field staff schedules.
• Computer literate with a high degree of proficiency in office automation programs.
• Must possess positive, enthusiastic attitude, good people skills, and professional appearance.
• Ability to work independently without constant supervision.

We Offer

• $150 Flat Rate for on-call coverage Friday through Monday and $25.00 an hour for any engaged/worked hours.
• 403(b) retirement savings plan with match
• Remote work schedule.
• Many opportunities for personal and professional development
• and much more...

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D