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accommodation manager rider accommodation

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Accommodation Manager, Snoonu is responsible for the strategic management, compliance, and continuous improvement of company-provided accommodation for bike riders and drivers. This role sits at the core of operational readiness, risk management, and rider welfare.
 
 
 You will ensure all accommodation facilities operate in line with ISO standards, local labor regulations, and HSE requirements, while supporting rider wellbeing, productivity, and business continuity. This is a governance-heavy, hands-on role with real operational impact.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Strategic Accommodation Management
 
 
 
 <ul>
 <li>
 Develop and execute accommodation strategies aligned with rider headcount planning and business growth
 </li>
 <li>
 Plan capacity to support seasonal peaks, mass hiring drives, and contingency scenarios
 </li>
 <li>
 Partner with Operations, Supply, and People &amp; Culture to align accommodation with workforce strategy
 </li>
 <li>
 Monitor accommodation spend and propose cost-optimisation actions without compromising safety or compliance
 
 
 </li>
 </ul>
 
 ISO, HSE &amp; Regulatory Compliance (Core Accountability)
 
 
 
 <ul>
 <li>
 Ensure full compliance with:
 </li>
 <li>
 ISO 45001 &ndash; Occupational Health &amp; Safety
 </li>
 <li>
 ISO 14001 &ndash; Environmental Management
 </li>
 <li>
 Local Municipality, Civil Defense, and Ministry of Labor accommodation standards
 </li>
 <li>
 Establish and maintain HSE risk assessments across all accommodation sites
 </li>
 <li>
 Conduct regular internal HSE audits, inspections, and gap analyses
 </li>
 <li>
 Drive corrective and preventive actions (CAPA) and track closure
 </li>
 <li>
 Maintain complete compliance documentation for audits and certifications
 
 
 </li>
 </ul>
 
 Health, Safety &amp; Welfare Management
 
 
 
 <ul>
 <li>
 Implement and monitor:
 </li>
 <li>
 Fire safety systems, evacuation plans, and emergency drills
 </li>
 <li>
 Heat stress controls, ventilation, hydration points, and rest areas
 </li>
 <li>
 Ensure availability and condition of:
 </li>
 <li>
 Fire extinguishers, smoke detectors, emergency exits
 </li>
 <li>
 First aid kits and trained first aiders
 </li>
 <li>
 Investigate incidents, near misses, and safety complaints
 </li>
 <li>
 Lead safety awareness and accommodation HSE training programs
 
 
 </li>
 </ul>
 
 Accommodation Operations &amp; Facility Management
 
 
 
 <ul>
 <li>
 Oversee daily accommodation operations including:
 </li>
 <li>
 Room allocation, occupancy tracking, move-ins and exits
 </li>
 <li>
 Maintenance, housekeeping, pest control, and waste management
 </li>
 <li>
 Ensure hygiene, sanitation, and living-space standards are met consistently
 </li>
 <li>
 Manage vendors and service providers (cleaning, security, maintenance)
 </li>
 <li>
 Control assets including beds, lockers, AC units, and shared facilities
 
 
 </li>
 </ul>
 
 Policy, Process &amp; Documentation Control
 
 
 
 <ul>
 <li>
 Develop, implement, and review:
 </li>
 <li>
 Accommodation rules and code of conduct
 </li>
 <li>
 Visitor control, curfew, and disciplinary procedures
 </li>
 <li>
 Ensure SOPs are documented, communicated, and enforced
 </li>
 <li>
 Maintain accurate records such as:
 </li>
 <li>
 Occupancy registers
 </li>
 <li>
 Incident and accident reports
 </li>
 <li>
 HSE inspection logs
 </li>
 <li>
 Maintenance and service records
 
 
 </li>
 </ul>
 
 Rider Engagement &amp; Welfare
 
 
 
 <ul>
 <li>
 Act as the primary escalation point for accommodation-related grievances
 </li>
 <li>
 Promote respectful living environments and manage conflict resolution
 </li>
 <li>
 Coordinate with P&amp;C on accommodation-related disciplinary cases
 </li>
 <li>
 Support rider wellbeing initiatives linked to rest, hygiene, and safety
 
 
 </li>
 </ul>
 
 Stakeholder &amp; Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Work closely with:
 </li>
 <li>
 Operations and Supply on rider deployment
 </li>
 <li>
 People &amp; Culture on onboarding, exits, and ER matters
 </li>
 <li>
 HSE, Legal, and Compliance on audits and investigations
 </li>
 <li>
 Represent accommodation operations during ISO and regulatory audits
 
 
 </li>
 </ul>
 
 Reporting &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Prepare regular reports on:
 </li>
 <li>
 Occupancy rates
 </li>
 <li>
 Compliance and audit status
 </li>
 <li>
 HSE incidents and corrective actions
 </li>
 <li>
 Track KPIs related to safety, hygiene, occupancy efficiency, and cost control
 </li>
 <li>
 Lead continuous improvement initiatives based on audits and rider feedback
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Strong compliance and risk-management mindset
 </li>
 <li>
 High attention to detail and governance discipline
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Proven audit, documentation, and reporting capability
 </li>
 <li>
 Calm and decisive crisis and incident management skills
 </li>
 <li>
 Ability to manage and lead teams of 4+ staff
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Health &amp; Safety, Operations, or a related field
 </li>
 <li>
 Minimum 3&ndash;5 years&rsquo; experience managing labor or staff accommodation
 </li>
 <li>
 Strong working knowledge of:
 </li>
 <li>
 ISO 45001 and ISO 14001
 </li>
 <li>
 HSE regulations and labor accommodation standards
 </li>
 <li>
 Experience in logistics, delivery, or blue-collar workforce environments preferred
 
 
 </li>
 </ul>
 
 Certifications (Mandatory)
 
 
 
 <ul>
 <li>
 HSC (Health &amp; Safety Certification)
 </li>
 <li>
 First Aid and CPR certification
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Accommodation Manager- Rider Accommodation

Ajil Logistics Services

Position OverviewThe Accountant will be responsible for managing day-to-day accounting functions, ensuring accuracy in financial records, handling payables/receivables, and supporting compliance for Ajil&rsquo;s logistics operations. This role requires strong attention to detail, experience with logistics/transport cost structures, and the ability to manage high transaction volumes.Key Responsibilities<ul><li>Maintain accurate books of accounts, ledgers, and reconciliations (bank, supplier, client accounts).</li><li>Record daily transactions including rider settlements, client invoicing, and supplier/vendor payments.</li><li>Monitor accounts receivable (clients such as Ninja, Lulu, Keeta, Talabat, etc.) and ensure timely collections.</li><li>Manage accounts payable for vendors, suppliers, and fleet partners.</li><li>Track fixed assets (vehicles, bikes, vans) and prepare depreciation schedules.</li><li>Support payroll processing for riders, drivers, and operations staff.</li><li>Prepare monthly VAT/compliance submissions (where applicable).</li><li>Assist auditors with financial statements and statutory requirements.</li><li>Provide cost analysis on logistics operations (fuel, maintenance, visa/legal, accommodation, etc.).</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Accounting/Finance.</li><li>Minimum 2&ndash;4 years&rsquo; experience (logistics/retail/FMCG preferred).</li><li>Strong knowledge of accounting standards and ERP/accounting systems (e.g., QuickBooks, Zoho, Odoo).</li><li>Excellent attention to detail, numeric accuracy, and deadline discipline.</li><li>Strong MS Excel skills (pivot tables, formulas, reconciliations).</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR4,000.00 per month

Finance Executive

Keeta

<div>
 
 
 We&rsquo;re Hiring:
 
 
 Customer Service Manager of Business Process Innovation
 
 
 
 
 
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong and now in Middle East.
 
 
 
 
 
 Are you passionate about revolutionizing customer service in the takeaway industry? Do you have a knack for designing seamless service journeys that cater to users, merchants, and riders alike? If so, we have an exciting opportunity for you!
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Output service rules for the takeaway industry, including the user side, merchant side and rider side, to ensure a balanced experience on all three sides.
 </li>
 <li>
 Design the whole chain service journey from AI customer service to manual customer service, including service routing, service layering, service risk control and etc..
 </li>
 <li>
 Design takeaway journeys and scenarios in line with Saudi customers' habits, and output applicable service processes, solutions and communication tactics.
 </li>
 <li>
 The design targets frontline customer service in the customer service center, ensuring that the process is clear, concise and easy to operate, and optimizing the process to improve customer service resolution.
 </li>
 <li>
 Analyze service data and customer voices, continuously discover user pain points, and feedback to business improvement to reduce the occurrence of problems.
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 <ul>
 <li>
 Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 </li>
 <li>
 Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 </li>
 <li>
 Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Understand the takeaway industry and the current market demand, know the service rules of customer, merchant and rider.
 </li>
 <li>
 Experienced in service process design, and have insignt in full service journey customer experience management
 </li>
 <li>
 Have strong data analysis ability, problem insight and communication and collaboration skills, clear thinking, can accurately recognize the problem and propose improvement programs.
 </li>
 <li>
 Have a sense of service, able to think customer-centered.
 </li>
 <li>
 Have rigorous and practical work attitude, strong sense of responsibility, can accept cross-country travel.
 </li>
 <li>
 Possess experience in the Middle Eastern market, with proficiency in Urdu, English/ Arabic.
 </li>
 </ul>
 
 
 
 
 🚀 Ready to make an impact? Apply now &amp; let&rsquo;s shape the future together!
 
 
 📍
 
 Location: Doha, Qatar
 
 
 
 📩 Interested? Apply now
 
</div>

Customer Service Manager of Business Process Innovation

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We&rsquo;re hiring a
 
 Senior Product Manager
 
 to own the end-to-end suite of internal agent-facing tools that power Snoonu&rsquo;s customer and merchant operations.
 
 
 Your mission: build and scale the platforms that empower our agents to deliver fast, accurate, and delightful support&mdash;across customer care, rider and merchant operations, refunds, and safety.You&rsquo;ll design tools that make our internal teams more efficient, automate manual workflows, and surface insights in real time&mdash;so every issue gets resolved faster, with empathy and precision.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Define and own the roadmap for Snoonu&rsquo;s internal support and operations tools: agent consoles, ticket automation, dashboards, compensation workflows, and proactive alerts.
 </li>
 <li>
 Lead the full product lifecycle &mdash; ideation &rarr; discovery &rarr; delivery &rarr; iteration &mdash; for high-impact systems used by internal teams across CX, Merchant Ops, Rider Ops, and Finance.
 </li>
 <li>
 Automate what matters: build smart workflows, macros, and AI-assisted features that cut handling time and human error while improving first-contact resolution and CSAT.
 </li>
 <li>
 Partner cross-functionally with Engineering, Data, QA, CX, and Product Automation teams to launch features that scale efficiently across multiple business lines.
 </li>
 <li>
 Run experiments on agent efficiency, response quality, and automation coverage. Monitor KPIs such as AHT (average handling time), resolution rate, and agent productivity.
 </li>
 <li>
 Implement robust tooling that ensures data accuracy, audit trails, and compliance with PCI, GDPR, and internal QA frameworks.
 </li>
 <li>
 Translate complex operations into elegant tools &mdash; bridging the gap between CX strategy and engineering delivery.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 5+ years of product management experience, with 2+ years building internal tooling, CRM, or support platforms (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, custom internal dashboards).
 </li>
 <li>
 Proven track record in process automation, operational excellence, or CX tooling in fast-growth tech, logistics, or e-commerce environments.
 </li>
 <li>
 Strong analytical mindset: able to dig into BI tools, SQL, or internal logs to understand pain points and quantify impact.
 </li>
 <li>
 Hands-on experience integrating APIs, automations, and AI/ML-powered features (e.g., classification, prioritization, or auto-responses).
 </li>
 <li>
 Comfortable running user research with internal teams&mdash;listening deeply to agents, supervisors, and QA to design tools that make their work smarter.
 </li>
 <li>
 Excellent communicator across technical and non-technical audiences; can translate complex workflows into clear, intuitive user experiences.
 </li>
 <li>
 Thrive in ambiguous, high-growth environments where priorities shift fast and impact
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in customer experience, logistics, or marketplace operations.
 </li>
 <li>
 Exposure to Zendesk APIs, internal dashboard systems, or low-code automation tools.
 </li>
 <li>
 Arabic is a plus
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Senior Product Manager – Action Center

GIFT BOX QA

Job OverviewWe are seeking an experienced Senior Logistics Associate &amp; Logistics Associate to lead daily logistics operations and drive performance improvements across the delivery network. The ideal candidate will have strong leadership skills and the ability to manage both riders and operational performance metrics.Key Responsibilities<ul><li>Lead and supervise daily delivery operation</li><li>Monitor KPIs including productivity, cancellations, delays, and rider performance</li><li>Coach and counsel low-performing riders to improve efficiency</li><li>Oversee fleet management and ensure operational readiness</li><li>Ensure compliance with company SOPs and safety standards</li><li>Handle cash reconciliation and reporting accuracy</li><li>Resolve escalated customer complaints and operational issues</li><li>Identify process improvement opportunities and implement solutions</li></ul>Requirements<ul><li>1+ years of experience in Logistics, E-commerce, or Operations</li><li>Prior experience managing teams or field staff</li><li>Strong knowledge of Excel / Google Sheets (reporting &amp; tracking)</li><li>Strong analytical and leadership skills</li><li>Ability to handle high-pressure operational environments</li></ul>Job Type: Full-time

Logistics Associate

gharafa bakery

Job Summary:Oversees the restaurant&rsquo;s daily operations, staff performance, and customer satisfaction.Key Responsibilities:<ul><li>Manage staff scheduling and training.</li><li>Ensure customer satisfaction and handle complaints.</li><li>Monitor budgets, sales, and profitability.</li><li>Maintain restaurant standards and safety compliance.</li></ul>Qualifications:<ul><li>Proven experience as Restaurant Manager.</li><li>Strong leadership and communication skills.</li></ul>can speak Arabic &amp; Englishmust have NOCcompany provide food, accommodation &amp; transportationJob Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per month

brilliant mind events

Location: Qatar We are hiring a Guest Logistics Manager to oversee logistics coordination for guest travel, accommodation, transport, and on-the-ground arrangements for an international event in Qatar. You will ensure that all logistics are operationally ready and coordinate with various stakeholders to address any challenges during the live event.If you have strong logistics management experience and are ready to lead a dynamic team, apply now! Apply now!Job Types: Full-time, Permanent, Temporary

Guest Logistics Manager

Explore 812+ Accommodation manager rider accommodation in Mesaieed this March. Find roles across top companies and apply now to boost your career.