associate

sr account manager

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customer service associate Jobs in Mumbai

customer service associate

account associate

PR Pundit Havas Red

<div>
 
 PR Pundit Havas Red is looking for an experienced PR professional with 2-3 years of knowledge and enthusiasm to work for our client partners across Fashion/Luxury/Beauty verticals for our Mumbai office.
 
 
 
 
 
 Requisites:
 
 
 
 
 <ul>
 <li>
 Candidate should have relevant experience of 2-3 years in the field of public relations.
 </li>
 <li>
 In-depth understanding and being well-networked with relevant influencers and bloggers.
 </li>
 <li>
 Has expertise in creating content and business communication that builds and bolsters strong and sophisticated brand identities.
 </li>
 <li>
 Strong communication skills, both verbal and written.
 </li>
 </ul>
 
 
 
 
 Responsibilities:
 
 
 
 
 <ol>
 <li>
 
 
 Client Servicing:
 
 
 Establishing and nurturing relationships with respective clients. Planning, developing, and implementing PR strategies for brands within the industry of choice. Driving high-impact news coverage (stories, interviews, and other formats).
 </li>
 <li>
 
 
 Strong media relations and Influencer Marketing:
 
 
 Build, maintain, and enhance new or existing relationships with influencers and media personnel (journalists). Generating opportunities in media for various client coverage, stories, media dialogues, and interviews.
 </li>
 <li>
 
 
 Content Writing:
 
 
 Master of Communication: Create content or a business communiqu&eacute; that builds and bolsters strong and sophisticated brand identities.
 </li>
 </ol>
 
 
 
 
 Interested candidates may directly apply or share their resumes at arwa.khambati@prpundithavas.com
 
</div>

Account Associate

A.P. Moller - Maersk

<div>
 Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
 
 
 At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
 
 
 With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
 
 
 Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
 
 
 
 Key Responsibilities:
 
 
 
 User will be required to
 
 Assist with IT Sourcing (consultants and software)
 
 
 
 <ul>
 <li>
 Creation and verifying work agreements and contracts
 </li>
 <li>
 ServiceNow purchase request handling
 </li>
 <li>
 Shopping Cart creations in SAP/S4HANA
 </li>
 <li>
 Purchase Order creation in SAP/S4HANA
 </li>
 <li>
 Creation of Goods Receive in SAP/S4HANA
 </li>
 <li>
 Meet and exceed KPIs by performing error free work
 </li>
 <li>
 Supporting and managing the key quality improvement initiatives within the team
 </li>
 <li>
 Accurate update of task status in Workflow tool
 </li>
 <li>
 Stakeholder Management with both internal and external customers (Project managers and Vendors) for smooth running of P2P operations
 </li>
 <li>
 Prompt and effective response to email system
 </li>
 <li>
 General reliability as a team member
 </li>
 <li>
 Provide suggestions for internal process improvements
 </li>
 <li>
 Handling day to day communication with stakeholders
 </li>
 <li>
 Provide suggestions to improve efficiencies
 </li>
 <li>
 Generate ideas for process improvements
 </li>
 <li>
 Internal contact with various departments Maersk Line Offices.
 </li>
 <li>
 Participate in internal team meetings and contribute with ideas
 </li>
 <li>
 Achieve productivity targets &ndash; so as to improve the overall performance of the team.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 
 2-3 years of Sourcing and Contract negotiations
 
 
 
 
 2-3 Years of Purchase Order handling
 
 
 
 
 2-3 years in creating management Reports relating to Procurement
 
 
 
 
 General awareness of the practical side of Operations &amp; Cost Management
 
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Excellent knowledge of Excel, PPT
 </li>
 <li>
 Ability to follow-up with External/internal Stakeholders via Email/Phone
 </li>
 <li>
 Knowledge of SAP/S4HANA
 </li>
 <li>
 Very good English communication skills
 
 
 </li>
 </ul>
 
 Learning Description:
 
 
 
 The key skills and competencies the incumbent should learn in this position.
 
 
 <ul>
 <li>
 Purchase Order process and systems ( P2P )
 </li>
 <li>
 IT Sourcing
 </li>
 <li>
 Team work
 </li>
 <li>
 Attention to detail
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Purchase Associate

Media.net

<div>
 
 
 About Media.net
 
 
 
 Media.net is a leading online ad-tech company that develops innovative products for
 
 
 advertisers and publishers. Media.net has one of the most comprehensive portfolios of
 
 
 advertising technology in the industry across search, native, display, mobile, local, products,
 
 
 and video. Media.net manages high-quality ad supply on over 500,000 websites and its
 
 
 platform and products are licensed by some of the largest publishers, ad networks, and other
 
 
 ad tech companies worldwide.
 
 
 Media.net is one of the largest contextual advertising companies worldwide. Media.net has
 
 
 1300+ employees in key operation centers across &ndash; North America, Europe and Asia.
 
 
 Media.net's US HQ is based in New York and its Global HQ is in Dubai.
 
 
 About The Role
 
 
 
 
 
 We are looking for creative and analytical minds that can conceptualize and execute on the
 
 
 synergistic union of technology, user experience and monetization of online products.. As an
 
 
 Associate-Digital Marketing, you will have the chance to work on high-budget performance
 
 
 marketing campaigns across multiple verticals and paid media sources for multiple clients.
 
 
 This would be a high ownership role where you will manage both the marketing spend as
 
 
 well as the revenue generation from the client. You will have the chance to experiment with
 
 
 various growth strategies and work cross-functionally to get your ideas implemented.
 
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 
 End to End Campaign Management
 
 
 
 ● Plan, manage and scale performance-based marketing campaigns on Search/Social/Native
 
 
 ● Perform ongoing paid keyword discovery, expansion and optimization.
 
 
 ● Analyze campaign performance across various metrics and strategize on optimizing various
 
 
 campaign settings based on performance
 
 
 ● Perform daily account management of ad campaigns for websites targeted to the North
 
 
 American Markets, across various categories like Autos, Retail, Finance, Health, etc.
 
 
 ● Efficiently grow new ad spends via new launches and optimization of existing ad spends
 
 
 based on the client goals
 
 
 ● Develop an in-depth understanding of the different elements of an ad creative and how
 
 
 they perform for each unique advertising goal &ndash; traffic, conversions, engagement etc.
 
 
 ● Generate weekly and monthly reporting for all major metrics, goals tracking, revenue
 
 
 tracking, and other paid native ad initiatives.
 
 
 
 Collaboration
 
 
 
 ● Brainstorm new and creative growth strategies which are focused on increasing campaign
 
 
 ROAS.
 
 
 ● Provide recommendations and execute strategies for new ad spend opportunities based on
 
 
 performance of existing ad spends, market research, audience behavior, etc
 
 
 ● Work with your team and management on project development, analysis, timelines, and
 
 
 results.
 
 
 
 Continuous Research &amp; Improvement
 
 
 
 ● Keep pace with online advertising trends and developments.
 
 
 ● Experiment, scout and implement new digital marketing channels, tools, best practices to
 
 
 consistently improve ROAS.
 
 
 ● Monitor and administer web analytics dashboards, reports and key reporting tools, and
 
 
 point out key areas of importance in accordance with internal revenue goals.
 
 
 ● Run Traffic and Competitor Analysis regularly &amp; routinely to maintain an edge.
 
 
 
 
 
 
 
 What We Look for in a Candidate
 
 
 
 
 ● Strong analytical, problem solving and critical thinking skills
 
 
 ● Excellent written and verbal communicator
 
 
 ● Forward / innovative thinker with ability to design / deliver within current capability,
 
 
 process &amp; technology
 
 
 ● Collaborative team-player yet comfortable with independence
 
 
 ● Can multi-task, prioritize, and balance time across aspects of the project
 
 
 ● Must be comfortable with revenue responsibilities
 
 
 ● Ability to deliver results under pressure
 
 
 ● Stress tolerant and well organized with the ability to prioritize heavy workloads
 
 
 ● Proficiency in Microsoft Office; deep experience with data analysis in Excel, including pivot
 
 
 tables and advanced functions is a bonus.
 
 
 ● Graduate in any field
 
</div>

Associate Digital Marketing (2025 graduates)

FoxyMoron

<div>
 
 Job Purpose:
 
 
 
 
 
 The Copywriter is responsible for maintaining position in the market by contributing to:
 
 
 
 
 
 ● Success of the assigned client account by providing clutter-breaking brand strategy and
 
 
 effective execution of the strategy
 
 
 ● Acquisition of new client accounts by providing clutter-breaking brand strategy during pitches
 
 
 ● Creation of innovative, creative solutions across platforms
 
 
 ● Smooth inter-department collaboration
 
 
 
 
 
 Role Responsibilities &amp; Deliverables:
 
 
 
 
 <ul>
 <li>
 1. Strategic
 </li>
 </ul>
 
 ● Work with content partners to generate new concepts and opportunities
 
 
 ● Create case studies along with the Account Management team to be used for award
 
 <ul>
 <li>
 entries, partnerships and pitches
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 2. Communication &amp; Coordination:
 </li>
 </ul>
 
 
 
 
 ● Attend mid-size campaign briefs by the Account Management team
 
 
 ● Meet clients every fortnight to understand clients satisfaction with creative strategy
 
 <ul>
 <li>
 and execution and build relationship
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 3. Creative Strategy:
 </li>
 </ul>
 
 
 
 
 ● Decode briefs along with the account management team
 
 
 ● Brand strategy &amp; execution plan basis the decoded client brief for campaigns
 
 
 ● Brand strategy for new client pitches
 
 
 ● Pitch mid-size campaigns to clients along with the Account Management team
 
 
 ● Experiment with new content formats that can be utilized for client pitches, client
 
 
 briefs and new partnerships
 
 
 ● Search for new trends and insights that can be utilized for client pitches, client briefs
 
 
 and new partnerships
 
 
 
 
 <ul>
 <li>
 4. Creative Execution:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 ● Create contextual, innovative content
 </li>
 <li>
 ● Collaborate with functional teams for executing client briefs
 </li>
 <li>
 ● Work closely with arts &amp; graphics, video and production teams to co-create content.
 </li>
 </ul>
</div>

Copywriter

adidas

<div>
 
 Location &ndash; Mumbai, India
 
 
 Position- Assistant manager (P-1) &ndash; Distribution sales.
 
 
 Territory- west and south India.
 
 
 
 
 
 
 Purpose/Mission
 
 
 
 This role will be responsible for driving assigned Accounts&rsquo; Topline, Market share, relationship with Field Account Partners &amp; their stakeholders, to ensure a healthy &amp; profitable business. This role will also involve driving brand leadership &amp; other field accounts business priorities. Further, the Field Account Manager will also be accountable for driving Targeted Seasonal Sell in (OTBs) for his/her accounts, Aggressive space acquisition across targeted accounts, Targeted sell out &amp; improving quality of business basis the key initiatives planned under the adidas brand priorities.
 
 
 
 
 
 
 Description
 
 
 
 &bull; Responsible for achieving assigned sales plan (Sell In) on a periodic basis (Monthly, Quarterly &amp; Annually), by bringing in new business &amp; managing existing business.
 
 
 &bull; Partner relationship &amp; account management excellence while contributing to the development of the sales strategy at a partner / account level to maximize revenues.
 
 
 &bull; Ensuring achievement of seasonal pre-order targets at a partner/account level
 
 
 &bull; Plan &amp; execute channel partner growth by onboarding new businesses, unlocking new business opportunities in the market, and growing adidas share of business with existing partners.
 
 
 &bull; Ensure strong forecasting of primary &amp; secondary performance, collate market insights and trends.
 
 
 &bull; Ensure timely execution of order tracking, order input, retail release and launch information, order confirmation, cancellations, and delivery information.
 
 
 &bull; Develop and execute strategies with internal stakeholders to deliver seasonal priorities.
 
 
 &bull; Periodically review Partner teams on business performance KPIs
 
 
 &bull; Own &amp; execute the RTV process from partners. Ensure its timely execution &amp; reporting.
 
 
 &bull; Develop seasonal assortments, forecasts, and scenario plans for assigned FA partners using category, account, brand, and marketplace knowledge.
 
 
 &bull; Increase sell-in &amp; sell-out by developing + delivering targeted, persuasive presentations.
 
 
 &bull; Ensure adherence to A/c strategies, formalization by Strategic A/c Plans with sign-off from line manager.
 
 
 &bull; To report on partner A/Cs, competitors, market initiatives along with sell-throughs, and propose/execute actions.
 
 
 &bull; To provide sales plan and forecasts on Sell-in &amp; secondary performances
 
 
 
 Experience:
 
 
 
 &bull; Experience of 8-10 years with strong exposure to distribution sales and operations.
 
 
 &bull; Industry: footwear, apparel/fashion, FMCG.
 
 
 &bull; Exposure: Sports, Distribution mgmt., MBO Sales.
 
 
 
 
 
 &bull; Skills : good knowledge of outlook-basics, word, excel and power point.
 
 
 
 
 
 
 Educational Background
 
 
 
 &bull; MBA in business / marketing from a reputed B-School.
 
</div>

Assistant Manager Field Accounts

Tata Consultancy Services

<div>
 
 
 Direct Walk-in drive at TCS Mumbai on 03rd, 04th &amp; 5th Sep 2025 | Time: 12:00 PM &ndash; 03:00 PM
 
 
 
 
 
 
 
 Job Role: Process Associate / Senior Process Associate
 
 
 
 
 
 
 
 Location: Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai - 400097
 
 
 
 
 
 
 
 Please go through Norms and Eligibility criteria.
 
 
 
 
 
 
 &bull;Excellent communication skills and flexible to work in shifts.
 
 
 &bull;Candidates with international customer service (VOICE) experience preferred.
 
 
 &bull;Candidates with excellent communication skills from any industry shall be considered.
 
 
 &bull;BE/BTech and Postgraduates are not eligible
 
 
 Graduate and above with minimum 12 months experience and HSC with minimum 18 months experience and maximum 12 years of experience in the contact center industry.
 
 
 
 
 
 
 
 Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.
 
 
 
 
 
 
 
 
 
 PFB the norms to be followed during the Interview process.
 
 
 
 <ul>
 <li>
 We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
 </li>
 <li>
 Two/four-wheelers can be parked in the parking area.
 </li>
 <li>
 Candidates must wait in the lounge.
 </li>
 <li>
 Water dispensers are available.
 </li>
 <li>
 Rest rooms are located near the wash area of cafeteria.
 </li>
 </ul>
 
 
 
 
 TCS does not charge any fee at any stage of the recruitment &amp; selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".
 
 
 
 
 
 *** Kindly share this information with your friends and bring them along with you ****
 
</div>

Customer Support Specialist

Honeywell

<div>
 
 Job Description
 
 
 
 As a Sr Account Manager here at Honeywell, you will play a crucial role in driving the company's strategic growth and success. Your leadership and expertise in managing key accounts will enable you to build strong relationships with customers and provide innovative solutions to meet their evolving needs. By guiding and mentoring your team, you will foster a culture of excellence and drive revenue growth, positioning the company as a market leader in strategic account management.
 
 
 In this role, your impact on the company will be transformative. Your strategic vision and leadership will drive revenue growth, expand market presence, and strengthen customer relationships. By effectively managing key accounts and guiding your team, you will position the company for long-term success and establish it as a leader in the industry.
 
 
 
 Responsibilities
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships
 </li>
 <li>
 Develop and execute strategic account plans to drive revenue growth and achieve sales targets
 </li>
 <li>
 Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions
 </li>
 <li>
 Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions
 </li>
 <li>
 Lead contract negotiations and ensure customer satisfaction through effective account management
 </li>
 <li>
 Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 YOU MUST HAVE
 
 
 <ul>
 <li>
 Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Ability to build and maintain strong relationships with customers and internal stakeholders
 </li>
 <li>
 Strategic thinking and problem-solving abilities
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills
 </li>
 <li>
 Proficient in CRM software and Microsoft Office Suite
 
 
 </li>
 </ul>
 WE VALUE
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field
 </li>
 <li>
 Proven ability to drive revenue growth and achieve sales targets
 </li>
 <li>
 Strong business acumen and understanding of market dynamics
 </li>
 <li>
 Ability to effectively manage strategic accounts and navigate complex sales cycles
 </li>
 <li>
 Customer-focused mindset with a passion for delivering exceptional service
 </li>
 <li>
 Leadership skills to inspire and motivate a high-performing team
 </li>
 <li>
 Continuous learning mindset and willingness to adapt to changing market trends
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Sr Account Manager

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