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HR Force International

Key Responsibilities: 
Global Sales & Business Development
 
<ul>
<li>Own the complete sales cycle: prospecting → demo → proposal → negotiation → closing.</li>
<li>Build and manage a strong pipeline across US, UK/EU, Africa, and GCC.</li>
<li>Meet and exceed monthly and quarterly revenue targets.</li>
<li>Prepare sales decks, demos, proposals, and technical documentation.</li>
</ul>
Customer Success & Account Management
 
<ul>
<li>Manage onboarding, training, and retention of enterprise customers.</li>
<li>Maintain strong relationships with C-level and decision makers.</li>
<li>Reduce churn by proactive business reviews and strategic engagement.</li>
<li>Drive upsell and cross-sell opportunities across the product suite.</li>
<li>Manage escalations and ensure seamless customer experiences.</li>
</ul>
Technical Support Integration
 
<ul>
<li>Work closely with support and product teams to resolve client issues.</li>
<li>Understand API workflows, verification logic, AML screening rules, and dashboard features.</li>
<li>Convert customer feedback into actionable product improvements.</li>
</ul>
Market & Product Growth
 
<ul>
<li>Share market insights, competitor intelligence, and industry trends.</li>
<li>Support marketing and pre-sales content creation.</li>
<li>Contribute to product roadmap and feature improvement discussions.</li>
</ul>
Requirements: 
Requirements Must-Have
 
<ul>
<li>5–10 years of experience in Sales, Business Development, or Customer Success (preferably SaaS).</li>
<li>Strong exposure to KYC/AML, Fintech, Fraud Prevention</li>
<li>Experience handling global markets (US/UK/EU/GCC).</li>
<li>Excellent presentation, communication, and negotiation skills.</li>
<li>Ability to understand product workflows</li>
<li>Proven track record of exceeding sales targets.</li>
</ul>
Nice-to-Have
 
<ul>
<li>Experience managing enterprise onboarding & technical escalations.</li>
<li>Knowledge of AML regulations, identity verification, or risk scoring engines.</li>
<li>Prior experience in a high-growth SaaS product company.</li>
</ul>

Account Executive - Global Sales & Customer Success

Programmers Force

Key Responsibilities:Global Sales &amp; Business Development<ul><li>Own the complete sales cycle: prospecting &rarr; demo &rarr; proposal &rarr; negotiation &rarr; closing.</li><li>Build and manage a strong pipeline across US, UK/EU, Africa, and GCC.</li><li>Meet and exceed monthly and quarterly revenue targets.</li><li>Prepare sales decks, demos, proposals, and technical documentation.</li></ul>Customer Success &amp; Account Management<ul><li>Manage onboarding, training, and retention of enterprise customers.</li><li>Maintain strong relationships with C-level and decision makers.</li><li>Reduce churn by proactive business reviews and strategic engagement.</li><li>Drive upsell and cross-sell opportunities across the product suite.</li><li>Manage escalations and ensure seamless customer experiences.</li></ul>Technical Support Integration<ul><li>Work closely with support and product teams to resolve client issues.</li><li>Understand API workflows, verification logic, AML screening rules, and dashboard features.</li><li>Convert customer feedback into actionable product improvements.</li></ul>Market &amp; Product Growth<ul><li>Share market insights, competitor intelligence, and industry trends.</li><li>Support marketing and pre-sales content creation.</li><li>Contribute to product roadmap and feature improvement discussions.</li></ul>RequirementsMust-Have<ul><li>5&ndash;10 years of experience in Sales, Business Development, or Customer Success (preferably SaaS).</li><li>Strong exposure to KYC/AML, Fintech, Fraud Prevention, or Compliance platforms.</li><li>Experience handling global markets (US/UK/EU/GCC).</li><li>Excellent presentation, communication, and negotiation skills.</li><li>Ability to understand product workflows and API-based solutions.</li><li>Proven track record of exceeding sales targets.</li></ul>Nice-to-Have<ul><li>Experience managing enterprise onboarding &amp; technical escalations.</li><li>Knowledge of AML regulations, identity verification, or risk scoring engines.</li><li>Prior experience in a high-growth SaaS product company.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs275,000.00 per monthWork Location: In person

Avanceon Middle East & South Asia

<div>
 
 About The Role
 
 
 
 We are seeking a Customer Success &amp; Support Lead with a solid engineering background and a strong commercial mindset. Beyond managing the post-sales lifecycle, this role demands someone who can confidently navigate senior stakeholders, influence decision-making, and actively drive revenue expansion through upsells and cross-sells.
 
 
 If you excel at building credibility, creating commercial value, and converting customer needs into growth opportunities, you will thrive here.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success Leadership
 
 
 
 <ul>
 <li>
 Own the complete customer lifecycle from onboarding to value realization, renewal, and long-term retention.
 </li>
 <li>
 Develop success plans aligned to measurable business outcomes and customer KPIs.
 </li>
 <li>
 Monitor product adoption, realize value, drive engagement, and intervene proactively to mitigate risks.
 </li>
 <li>
 Conduct structured business reviews, health assessments, and strategic feedback sessions.
 </li>
 <li>
 Build strong executive-level relationships across customer accounts.
 </li>
 <li>
 Drive commercial expansion by understanding customer priorities and aligning them with product capabilities.
 </li>
 <li>
 Strengthen account relationships to secure renewals and minimize churn.
 </li>
 <li>
 Act as the internal &ldquo;customer advocate&rdquo; to ensure performance, service quality, and value delivery remain aligned with commercial objectives
 
 
 </li>
 </ul>
 
 Customer Support &amp; Operational Excellence
 
 
 
 <ul>
 <li>
 Lead front-line support operations ensuring timely resolution of issues with clear, transparent communication.
 </li>
 <li>
 Strengthen support workflows, escalation protocols, and SLAs.
 </li>
 <li>
 Maintain and continuously improve internal knowledge repositories.
 </li>
 <li>
 Work closely with engineering/product teams to resolve technical issues with precision.
 
 
 </li>
 </ul>
 
 Sales, Stakeholder Management &amp; Business Enablement
 
 
 
 <ul>
 <li>
 Strong sales acumen with the capability to navigate senior stakeholders and steer commercial conversations toward upsell outcomes.
 </li>
 <li>
 Work closely with Sales to shape renewal strategies, negotiate terms, and support commercial proposals.
 </li>
 <li>
 Provide deep customer insights that guide sales positioning and product strategy.
 </li>
 <li>
 Support opportunity scoping, technical clarifications, and solution tailoring during expansion discussions.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).
 </li>
 <li>
 3 to 5 years of experience in customer success, sales, customer support, account management, or technical client-facing roles.
 </li>
 <li>
 Strong technical acumen with ability to interpret solution architectures and operational workflows.
 </li>
 <li>
 Advanced Excel skills; working experience with Jira, HubSpot; and ability to leverage automation tools for reporting and customer management.
 </li>
 <li>
 Proven record of driving commercial conversations, influencing stakeholders, and closing upsell/cross-sell opportunities.
 </li>
 <li>
 Exceptional stakeholder management skills, capable of engaging both operational teams and senior executives with confidence.
 </li>
 <li>
 Excellent communication, negotiation, conflict resolution, and analytical problem-solving skills.
 </li>
 </ul>
</div>

Customer Success & Support Lead

Avanceon

<div>About the Role
We are seeking a Customer Success &amp; Support Lead with a solid engineering background and a strong commercial mindset. Beyond managing the post-sales lifecycle, this role demands someone who can confidently navigate senior stakeholders, influence decision-making, and actively drive revenue expansion through upsells and cross-sells.
If you excel at building credibility, creating commercial value, and converting customer needs into growth opportunities, you will thrive here.
Key Responsibilities
Customer Success Leadership
<ul><li>Own the complete customer lifecycle from onboarding to value realization, renewal, and long-term retention.</li><li>
Develop success plans aligned to measurable business outcomes and customer KPIs.</li><li>
Monitor product adoption, realize value, drive engagement, and intervene proactively to mitigate risks.</li><li>
Conduct structured business reviews, health assessments, and strategic feedback sessions.</li><li>
Build strong executive-level relationships across customer accounts.</li><li>
Drive commercial expansion by understanding customer priorities and aligning them with product capabilities.</li><li>
Strengthen account relationships to secure renewals and minimize churn.</li><li>
Act as the internal &ldquo;customer advocate&rdquo; to ensure performance, service quality, and value delivery remain aligned with commercial objectives</li></ul>
Customer Support &amp; Operational Excellence
<ul><li>Lead front-line support operations ensuring timely resolution of issues with clear, transparent communication.</li><li>
Strengthen support workflows, escalation protocols, and SLAs.</li><li>
Maintain and continuously improve internal knowledge repositories.</li><li>
Work closely with engineering/product teams to resolve technical issues with precision.</li></ul>
Sales, Stakeholder Management &amp; Business Enablement
<ul><li>Strong sales acumen with the capability to navigate senior stakeholders and steer commercial conversations toward upsell outcomes.</li><li>
Work closely with Sales to shape renewal strategies, negotiate terms, and support commercial proposals.</li><li>
Provide deep customer insights that guide sales positioning and product strategy.</li><li>
Support opportunity scoping, technical clarifications, and solution tailoring during expansion discussions.</li></ul>
Required Skills &amp; Experience
<ul><li>Bachelor's degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).</li><li>
3 to 5 years of experience in customer success, sales, customer support, account management, or technical client-facing roles.</li><li>
Strong technical acumen with ability to interpret solution architectures and operational workflows.</li><li>
Advanced Excel skills; working experience with Jira, HubSpot; and ability to leverage automation tools for reporting and customer management.</li><li>
Proven record of driving commercial conversations, influencing stakeholders, and closing upsell/cross-sell opportunities.</li><li>
Exceptional stakeholder management skills, capable of engaging both operational teams and senior executives with confidence.</li><li>
Excellent communication, negotiation, conflict resolution, and analytical problem-solving skills.</li></ul></div>

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a Mid-Market Account Manager, you will leverage your experience to manage a select group of large US-based customers within a specialized book of business. Building on success in SMB or Commercial roles, this position requires an advanced skill set in selling software solutions and navigating more complex organizational structures. Familiarity with relevant industries for Motive is strongly preferred.
 
 
 A successful Mid-Market Account Manager is dedicated to continuous learning, has robust interpersonal skills, and can strategically guide customers toward solutions that best address their operational, safety, and financial goals. You&rsquo;ll thrive in a fast-paced, quota-driven environment and benefit from a close collaboration with cross-functional teams.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build lasting executive relationships with larger US-based clients to drive growth and expansion within a more focused book of business.
 </li>
 <li>
 Conduct in-depth discovery to align Motive&rsquo;s offerings to customers&rsquo; operational and strategic challenges.
 </li>
 <li>
 Present comprehensive product demos and proposals for customers with complex needs and decision-making processes.
 </li>
 <li>
 Collaborate with customer success, support, product specialists, sales engineers, and data analysts to tailor solutions and improve customer satisfaction and retention.
 </li>
 <li>
 Own the contract renewal process and implement advanced retention strategies, leveraging insights and data to minimize churn and maximize revenue growth.
 </li>
 <li>
 Troubleshoot issues promptly, identifying the best course of action in line with both customer success and Motive&rsquo;s business objectives.
 </li>
 <li>
 Drive strategic account planning to achieve and exceed higher-value revenue targets.
 </li>
 <li>
 Continuously refine your understanding of the Motive platform, industry trends, and best practices to offer proactive, consultative insights.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
 </li>
 <li>
 6+ years of relevant work experience, particularly in managing larger US-based accounts with a smaller book of business (around 50 or fewer high-value customers).
 </li>
 <li>
 Proven software sales experience and ideally relevant industry experience in Motive&rsquo;s verticals (e.g., transportation, logistics, construction).
 </li>
 <li>
 Demonstrated skill in complex deal management, from discovery and demonstration to negotiation and closing.
 </li>
 <li>
 In-depth experience driving contract renewals and revenue retention within mid-market or enterprise customer segments.
 </li>
 <li>
 Leadership or influencing capability to effectively manage internal and external stakeholders, including executive-level customer contacts.
 </li>
 <li>
 Exceptional communication, presentation, and negotiation skills, with an emphasis on consultative sales approaches.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Mid-Market Account Manager, Expansion

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
We are seeking a proven performer to help us grow our loyal customer base. Responsibilities include retaining and expanding our install base by helping our customers fully realise potential ROI through our service offerings by:<ul>
<li>Helping drive adoption through engagement.
</li><li>Understanding our customers&rsquo; business and identifying areas of opportunity/growth to application of our service offerings.
</li><li>Aligning our customers&rsquo; needs with additional potential matches from our product suite.
</li></ul>The Technical Success Manager role is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, and share a passion for technology and a love for working in a dynamic environment.
As a Technical Success Manager you will:<ul>
<li>Build a deep technical understanding of our product suite, service offerings and their potential impact on our customer install base.
</li><li>Take complete ownership of identifying and resolving technical challenges in the way of complete adoption.
</li><li>Develop a functional understanding of complex issues and take complete ownership of resolving and/or project managing a resolution to such issues.
</li><li>Formulate business solutions for technical problems to align cross functional teams on customer needs.
</li><li>Strong technical aptitude, passion, and commitment for Technical Success
</li><li>Strong time management skills
</li><li>Ability to articulate a clear, concise return on the investment value statement.
</li><li>Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
</li><li>Ensure a high rate of renewal across the customer base- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
</li><li>Identify opportunities to up-sell / cross-sell within the existing customer base.
</li><li>Manage existing accounts and maintain relationships with decision-makers at the executive and management levels.
</li><li>Manage and track customer and transactional information in a CRM system.
</li><li>Coordinate resources throughout the sales cycle, including product support and sales engineering to meet account performance objectives and customers&rsquo; expectations.
</li><li>Provide product demonstrations and general support to prospective customers.
</li><li>Develop and deliver strategies that help drive our clients business.
</li><li>Keep abreast of competition, competitive issues, and products.
</li><li>Practice active, excellent communication with management, customers, and support staff
</li></ul>Requirements<ul>
<li>Experience working in Customer Success and/or Account Management is a must.
</li><li>Experience working as a Solution Consultant and/or Sales Engineer highly desirable.
</li><li>Technical exposure to solution delivery, implementation, product development will be considered a plus.
</li><li>Outstanding organizational skills, ability to manage multiple projects.
</li><li>Passionate about building customer relationships.
</li><li>Experience driving adoption of SaaS-based solutions Ability to thrive in a fast-paced startup environment.
</li><li>2-3+ Years of account management or similar role
</li><li>Salesforce.com experience is a plus.
</li><li>Previous Success or Sales experience is a plus.</li>
</ul>Benefits<ul>
<li>Competitive salary</li>
<li>PTO and Sick leaves</li>
<li>In-Patient &amp; Out-Patient Health insurance</li>
<li>Provident fund and EOBI</li>
<li>The work/life set up you need to be successful.</li>
<li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results</li>
<li>The chance to make a genuine impact on the company&rsquo;s growth</li>
<li>Plenty of challenging work and the opportunity to stretch yourself</li>
<li>The opportunity to work with amazing talent in a fast-growing company that really values their team</li></ul></div>

Technical Success Manager Lahore, Punjab, Pakistan

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