customer support representative Jobs in Lahore

customer support representative

customer service representative Jobs in Lahore

customer service representative

sales development representative Jobs in Lahore

sales development representative

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customer sales representative Jobs in Lahore

customer sales representative

customer success specialist

TalentPop App

<div>
 
 Join TalentPop App as a Logistics Coordination &amp; Sales Engagement Specialist!
 
 
 
 At
 
 TalentPop App
 
 , we are building a dedicated team of remote supply chain professionals who are passionate about optimizing logistics operations and driving business growth. As a
 
 Logistics Coordination &amp; Sales Engagement Specialist
 
 , you will play a key role in managing client shipments, identifying account growth opportunities, resolving delivery disruptions, and building lasting B2B relationships that contribute to the success of our core operations.
 
 
 If you have a strong background in logistics, thrive in fast-paced supply chain environments, and enjoy turning operational challenges into client growth opportunities, this role is for you!
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by our **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSA in that field.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Client &amp; Carrier Engagement: Communicate with corporate clients, shippers, and carriers via phone, email, and live chat to manage shipping inquiries, scheduling, and rate quotes.
 </li>
 <li>
 Drive Account Growth: Identify opportunities for service upselling, route optimization consulting, and volume expansion to maximize account value and retention.
 </li>
 <li>
 Recover &amp; Retain Accounts: Proactively manage contract renewals, win back inactive logistics clients, and address churn risks through strategic relationship management.
 </li>
 <li>
 Shipment &amp; Order Management: Oversee real-time shipment tracking, resolve customs or carrier delays, and coordinate exceptions to ensure a seamless post-dispatch experience.
 </li>
 <li>
 Represent the Brand: Deliver a high-touch, concierge-level service, ensuring every client interaction reflects our corporate standards of efficiency and reliability.
 </li>
 <li>
 Maintain Logistics Insights: Record precise shipment data, monitor transit KPIs, and collaborate with team leads to enhance our delivery networks and the customer journey.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of proven remote experience in logistics operations, freight coordination, or supply chain account management.
 </li>
 <li>
 Must have prior experience in logistics/B2B support (comfortable tracking shipments, managing bills of lading, handling dispatch, or driving account upsales).
 </li>
 <li>
 Strong persuasive communication skills and a natural ability to manage freight negotiations, handle client escalations, and close contract expansions.
 </li>
 <li>
 1 year of customer service experience via phone, email, or chat is required in a logistics or transportation environment.
 </li>
 <li>
 Familiarity with Transportation Management Systems (TMS), ERPs, or advanced CRM platforms is a big plus.
 </li>
 <li>
 Self-motivated, detail-oriented, and able to thrive in a fast-paced remote logistics environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with at least 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for client and carrier calls.
 
 
 </li>
 </ul>
 
 Why Join Our Corporate Team?
 
 
 
 <ul>
 <li>
 Earn competitive commissions on account growth and enjoy annual performance-based raises.
 </li>
 <li>
 Paid time off to relax and recharge.
 </li>
 <li>
 HMO health coverage or a monthly health stipend for your well-being.
 </li>
 <li>
 Performance and recognition bonuses for top-performing operations specialists.
 </li>
 <li>
 100% permanent work-from-home setup &mdash; skip the commute!
 </li>
 <li>
 A supportive corporate culture with clear paths toward supply chain leadership.
 
 
 </li>
 </ul>
 
 Ready to connect with global accounts, optimize logistics networks, and deliver an exceptional supply chain experience? Apply now to become a Logistics Coordination &amp; Sales Engagement Specialist at TalentPop App!
 
</div>

Logistics Coordination & Sales Engagement Specialist

Blue Star Manufacturing Pvt Ltd

Job Title: Admin Assistant / Data Entry SpecialistJob Type: Onsite (Full-Time / Part-Time)Job Overview: We are seeking a reliable and detail-oriented Admin Assistant / Data Entry Specialist to support our daily operations. The ideal candidate will be responsible for processing customer orders, managing data entry tasks, maintaining accurate records, and providing administrative support to ensure smooth business operations.Key Responsibilities:<ul><li>Process and manage customer orders accurately and efficiently.</li><li>Enter, update, and maintain data in company systems and spreadsheets.</li><li>Verify the accuracy of information and resolve discrepancies.</li><li>Prepare reports and maintain organized records and documentation.</li><li>Monitor order status and coordinate with relevant departments when required.</li><li>Maintain confidentiality of company and customer information.</li><li>Perform other eCommerce administrative duties as assigned.</li></ul>Requirements:<ul><li>Previous experience in data entry, eCommerce, or administrative support.</li><li>Strong attention to detail and accuracy.</li><li>Proficiency in Microsoft Office (Excel, Word) and Google Workspace.</li><li>Excellent organizational and time management skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Preferred Qualifications:<ul><li>Experience with CRM, ERP, or order management systems.</li><li>Familiarity with online marketplaces and e-commerce platforms.</li><li>Basic reporting and spreadsheet analysis skills.</li></ul>What We Offer:<ul><li>Competitive compensation.</li><li>Opportunity for long-term growth and development.</li><li>Supportive and professional team culture.</li></ul>How to Apply: share resumemuhammadirfan@bluestarblue.comPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Admin Assistant / Data Entry

BrilZen

About BRILZENBRILZEN is a growth consultancy helping businesses across international markets grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities:<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements:<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred:<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs110,000.00 per monthPay: Rs60,000.00 - Rs110,000.00 per monthWork Location: In person

BDO (Organic Social Outreach Specialist

About BRILZENBRILZEN is a growth consultancy helping businesses across Australia and internationally grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time / Contract Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Organic Social Outreach Specialist

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
Who We Are

Motive is on a mission to modernize the trucking industry. With our leading fleet management platform, we bring trucks online and fundamentally transform how freight moves across roads globally. Our team sees the tangible impact of our work every day, believing that intelligence is most powerful when paired with humility. Motivated by the opportunity to improve every facet of a trillion-dollar industry, we&rsquo;re proud to be recognized as a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront, and a Forbes Best Startup Employer 2020.

About the Role

As a Collections Operations Specialist, you will play a vital role in ensuring our financial health through timely, accurate payment collection, robust customer communication, and meticulous operational process management. You&rsquo;ll handle direct customer inquiries, process various payment types, resolve complex operational and customer cases, and strictly follow established Service Level Agreements (SLAs). This role demands an exceptional attention to detail and an ability to collaborate cross-functionally while supporting Motive&rsquo;s mission and values.

What You'll Do
<ul>
<li>Accurately process and apply incoming payments (checks, wires, ACH) to the rightful customer accounts for multiple currencies (USD, CAD, MXN), using daily cash sheets and reports from bank portals.</li>
<li>Perform daily reconciliation of payment batches and thoroughly investigate any discrepancies to maintain accuracy.</li>
<li>Ensure successful payment cases across Term Collections, Vendor Finance, Fuel Card Partners, and Credit Collections are processed efficiently and accurately.</li>
<li>Generate cases for rebates related to vendor finance cash applications.</li>
<li>Analyze credit card payment trends, identify common reasons for declines, and provide actionable recommendations to enhance payment success.</li>
<li>Create Salesforce cases for accounts where invoices remain unpaid, and assist in troubleshooting and resolving payment processing errors.</li>
<li>Professionally handle escalated customer issues and complex payment disputes, working collaboratively with customer service, finance, and legal teams to achieve swift and correct resolution.</li>
<li>Manage and resolve a wide range of operational collections cases, including refund requests, chargebacks, payment plan adjustments, account closures, bulk invoices, invoice breakdowns, split/defer payments, updating Bill-to contacts, clearing invoices for opportunity closure, hardware returns, account reactivations, W-9 form requests, and third-party collections queries.</li>
<li>Securely and accurately process customer updates to credit card and ACH payment information while ensuring compliance with privacy and data security standards.</li>
</ul><ul><li>Proactively identify and reach out to customers regarding initial payment failures, provide clear guidance on resolution steps, and facilitate updates to payment information.</li>
<li>Communicate delays in processing requests, setting clear expectations through regular updates and estimated timelines.</li>
<li>Monitor and respond to customer emails related to payments and accounts, ensuring responses within a strict 3-hour SLA.</li>
<li>Manage and resolve customer inquiries across several channels (Billing, Billing CSA, Billing CSA Priority, Billing OPS BFS, CSM, and Spanish Support), delivering prompt and consistent information.</li>
<li>Manage all ACH return and chargeback cases, identifying root causes, initiating recoveries or account updates, and communicating effectively with customers to clarify issues and guide them through resolution steps.</li>
<li>Work closely with the billing department on delinquent accounts to facilitate cancellations and transition to third-party collections if necessary.</li>
</ul>
Your Background That Likely Makes You A Match
<ul>
<li>1-2 years&rsquo; experience in collections operations, payment processing, or customer-facing financial role (SaaS collections and Quote-to-Cash experience is a plus).</li>
<li>Proven ability to process payments with high attention to accuracy and detail.</li>
<li>Excellent communication skills (written and verbal), able to clearly explain payment issues and solutions to customers.</li>
<li>Independent, adaptable, and comfortable in a fast-paced, changing environment.</li>
<li>High level of proficiency with spreadsheets, banking portals, Salesforce, and ERP systems (knowledge of Zuora is a plus).</li>
<li>Demonstrated ability to reconcile financial data, solve operational problems quickly, and manage multiple case types simultaneously.</li>
<li>Receptive to feedback, open to learning, and continuous improvement.</li>
<li>Ability to work effectively under pressure and meet strict deadlines.</li>
<li>Bachelor&rsquo;s (BA/BS) in Accounting, Finance, or a related field preferred.</li></ul></div><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div></div>

Collection Operation Specialist

M/S Infomatic .pk

Location: DHA Phase 3, Lahore Job Type: Full-Time - On-site Industry: IT Services &amp; Software Solutions Timing: 4pm to 1am (Monday - Friday)Position OverviewWe are looking for a skilled and proactive Business development Executive (Upwork Specialist) to strengthen our business development efforts. The ideal candidate will possess extensive experience in securing projects through Upwork for IT services, including Web Development, Mobile Application Development, UI/UX Design, AI Solutions, SaaS Platforms, Cloud Technologies, and Custom Software Development.The successful candidate will be responsible for identifying business opportunities, engaging with international clients, preparing winning proposals, and driving revenue growth through the Upwork platform.Key Responsibilities<ul><li>Research and identify suitable IT-related opportunities on Upwork that align with the company's services.</li><li>Develop tailored and persuasive proposals that effectively address client requirements and increase conversion rates.</li><li>Oversee the entire Upwork business development process, from lead identification to project acquisition.</li><li>Engage with prospective clients to understand their business needs, technical requirements, and project objectives.</li><li>Conduct discovery meetings and requirement analysis sessions with potential clients.</li><li>Discuss and finalize project deliverables, timelines, budgets, and milestone structures with clients.</li><li>Continuously enhance and manage Upwork profiles to maximize visibility, credibility, and lead generation.</li><li>Maintain regular communication with prospects and foster long-term client relationships.</li><li>Monitor and evaluate bidding activities, proposal performance, response rates, and project success metrics.</li><li>Stay informed about Upwork platform updates, market trends, and industry best practices to maintain a competitive advantage.</li></ul>Qualifications &amp; Experience<ul><li>1-2 years of hands-on experience in Upwork business development within the IT sector.</li><li>Demonstrated success in acquiring projects and generating revenue through Upwork.</li><li>Exceptional written and verbal communication skills in English.</li><li>Strong expertise in proposal development, client engagement, and lead qualification.</li><li>Solid understanding of software development services, digital solutions, and technology-driven projects.</li><li>Experience managing Upwork contracts, milestones, and client communications.</li><li>Excellent negotiation, relationship management, and stakeholder communication skills.</li><li>Self-motivated with the ability to work independently and consistently achieve business development targets.</li></ul>Preferred Qualifications<ul><li>Previous experience working with software houses, IT firms, or technology agencies.</li><li>Strong understanding of Upwork profile optimization techniques and bidding methodologies.</li><li>Experience working with clients from the United States, United Kingdom, Europe, Australia, and the Middle East.</li></ul>Why Join Us?<ul><li>Competitive Compensation Package</li><li>Attractive Performance-Based Rewards</li><li>Professional Development and Career Advancement Opportunities</li><li>Supportive and Collaborative Work Environment</li><li>Opportunity to work with international clients and diverse technology projects</li></ul>Ability to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Expected Salary ?</li></ul>Work Location: In person

Business Development Executive (Upwork Specialist)

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Setups Support Specialist plays a key role in supporting the successful onboarding and configuration of customer accounts. This role works closely with customer facing teams to assist with system configuration, data setup, and technical support. The ideal candidate is detail-oriented, technically capable, and excels at collaboration and communication.
As a Setups Support Specialist, you will:<ul><li>
Support Customer Facing Teams with customer account setup, system configuration, and data validation activities.
</li><li>Support new and existing customers with account setup, system configuration, and data validation processes.</li><li>
Demonstrate strong proficiency in Microsoft Excel, including the ability to handle large datasets and apply formulas to transform raw data into system-ready formats. Exposure and practice on SQL are a plus.</li><li>
Help prepare and maintain status reports and checklists.</li><li>
Collaborate with Customer Facing Teams to identify and resolve configuration or data-related issues.
</li><li>Manage multiple tasks and priorities across concurrent implementation and support projects.
</li><li>Communicate clearly and effectively with internal teams to ensure smooth handoffs and issue resolution.
</li><li>Follow established implementation processes and contribute to continuous improvement of support workflows.
</li><li>Work independently on assigned tasks while contributing effectively as part of a broader implementation team.
</li></ul>Requirements<ul><li>
Bachelor&rsquo;s degree (or equivalent experience).
</li><li>Experience in software configuration, implementation support, or a related technical support role.
</li><li>Proficiency in Microsoft Excel applications and SQL database management systems.
</li><li>Strong analytical and problem-solving skills with close attention to detail.
</li><li>Ability to multitask effectively in a fast-paced environment.
</li><li>Ability to work independently as well as collaboratively within a team.
</li><li>Exceptional communication skills, both written and verbal.</li></ul>
Benefits<ul><li>
Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.</li><li>
Plenty of challenging work and the opportunity to stretch yourself.</li><li>
Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li><li>
Competitive salary based on experience</li><li>
PTO and Sick leaves</li><li>
In-Patient &amp; Out-Patient Health insurance</li><li>
Provident fund and EOBI</li><li>
The work/life setup you need to be successful</li><li>
A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li><li>
The opportunity to work with amazing talent in a fast-growing company that really values its team</li></ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees</div>

Setups Support Specialist Lahore, Punjab, Pakistan

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