customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

business development specialist Jobs in Lahore

business development specialist

customer success specialist

ZH CUISINES (PRIVATE) LIMITED

Job description:Job Position: Customer Success ManagerDepartment: OperationsLocation: SALT PakistanEmployment Type: Full-TimeJob SummarySALT Pakistan is looking for a proactive and customer-focused Customer Success Manager to ensure exceptional customer experiences across all service channels. The ideal candidate will be responsible for handling customer complaints and feedback, managing relationships with delivery platforms such as Blink and Foodpanda, and coordinating events and catering inquiries.This position is suitable for Fresh Graduates with strong communication skills, while candidates with 1&ndash;2 years of relevant experience will be preferred.Key Responsibilities<ul><li>Handle customer complaints, concerns, and feedback professionally and ensure timely resolution.</li><li>Monitor customer satisfaction and maintain a high standard of guest experience.</li><li>Manage and respond to customer reviews received through social media, delivery platforms, and other channels.</li><li>Coordinate with restaurant operations teams to resolve customer issues effectively.</li><li>Manage relationships and daily coordination with delivery partners including Blink and Foodpanda.</li><li>Monitor delivery platform performance, customer ratings, and service quality.</li><li>Handle event and catering inquiries from initial contact to successful execution.</li><li>Coordinate with operations and kitchen teams for catering orders and special events.</li><li>Maintain records of customer complaints, resolutions, and service performance.</li><li>Prepare regular reports on customer feedback, complaints, and improvement opportunities.</li><li>Identify trends and recommend solutions to improve customer experience.</li><li>Support marketing and operational teams during promotional campaigns and events.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>Fresh Graduates are encouraged to apply.</li><li>1&ndash;2 years of experience in customer service, hospitality, restaurant operations, or customer relations will be preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficiency in Microsoft Office and Google Workspace.</li></ul>Skills Required<ul><li>Customer Service</li><li>Complaint Handling &amp; Resolution</li><li>Communication Skills</li><li>Relationship Management</li><li>Event Coordination</li><li>Catering Management</li><li>Foodpanda &amp; Blink Coordination</li><li>Problem Solving</li><li>Reporting &amp; Documentation</li><li>Time Management</li><li>Team Collaboration</li></ul>Work Location: In personPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Success Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Software Finder Careers

<div>
 
 Job Summary
 
 
 
 We are seeking a Content Specialist who can approach content with a structured, research-driven mindset. This role involves creating high-quality content while ensuring it aligns with user intent and overall content direction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Research and develop content on software, tools, and industry trends
 </li>
 <li>
 Write blogs, landing pages, comparisons, and detailed guides
 </li>
 <li>
 Structure content to align with SEO best practices and user intent
 </li>
 <li>
 Simplify complex or technical topics into clear, engaging content
 </li>
 <li>
 Ensure accuracy by validating information, data, and sources
 </li>
 <li>
 Optimize and update existing content based on performance insights
 </li>
 <li>
 Collaborate with SEO and product teams to align content with goals
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong research and writing skills
 </li>
 <li>
 Ability to structure content clearly and logically
 </li>
 <li>
 Understanding of SEO fundamentals
 </li>
 <li>
 Attention to detail and accuracy
 </li>
 <li>
 Ability to manage deadlines and multiple content pieces
 
 
 </li>
 </ul>
 
 Software Finder
 
 is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights.
 
 
 With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions.
 
 
 Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.
</div>

Content Specialist

Universities Page

We are looking for a skilled and results-driven Meta Ads Specialist to manage and optimize Facebook &amp; Instagram advertising campaigns focused on lead generation.Key Responsibilities:<ul><li>Plan, create, and manage Meta (Facebook &amp; Instagram) Ads campaigns for lead generation.</li><li>Develop effective ad strategies to generate high-quality leads.</li><li>Create and test different ad creatives, copy, audiences, and campaign structures.</li><li>Monitor campaign performance and optimize ads to improve CPL (Cost Per Lead), lead quality, and conversion rates.</li><li>Conduct audience research and targeting for relevant customer segments.</li><li>Set up and manage Meta Pixel, Conversions API, and tracking where required.</li><li>Analyze campaign data and prepare regular performance reports.</li><li>Continuously test and implement new strategies to improve ROI and lead generation results.</li><li>Coordinate with the sales team to ensure effective lead follow-up and conversion.</li></ul>Requirements:<ul><li>Minimum Bachelor's degree required.</li><li>Proven experience as a Meta Ads Specialist / Facebook Ads Specialist.</li><li>Strong experience in lead generation campaigns.</li><li>Good understanding of Meta Ads Manager, audience targeting, retargeting, and campaign optimization.</li><li>Experience with lead generation is highly preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage advertising budgets and achieve performance targets.</li><li>Knowledge of tracking, analytics, and conversion optimization.</li></ul>Salary &amp; Benefits:<ul><li>Competitive Salary </li><li>Performance-based rewards</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates can share their CVs on WhatsApp: 0311 49998274Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Meta Ads Specialist

SolutionInn

<div>We are looking for a highly motivated and experienced Proposal &amp; Bidding Specialist to take ownership of a new Upwork profile with the main objective of winning maximum projects and rapidly building a strong, credible profile. You will be responsible for identifying suitable opportunities, crafting persuasive proposals, and establishing lasting client relationships that lead to repeat business. 

<h4 class="jobSectionHeader">
Job Responsibilities</h4>

<ul><li>Identify relevant jobs and bidding opportunities on Upwork based on our service offerings.</li>
<li>Write customized, compelling proposals and cover letters to maximize win rates.</li>
<li>Strategically manage and grow our Upwork profile (ratings, job success score, client feedback).</li>
<li>Build relationships with clients to secure long-term collaborations and repeat work.</li>
<li>Coordinate with the internal team to estimate effort and ensure realistic delivery timelines.</li>
<li>Keep detailed records of proposals sent, outcomes, and lessons learned to refine strategy.</li>
<li>Continuously monitor Upwork trends and platform changes to stay competitive.</li></ul> 
 
<h4 class="jobSectionHeader">Skills Required</h4>

<ul><li>Ability to write clear, tailored, and persuasive proposals.</li>
<li>Knowledge of how to improve Upwork Job Success Score, ratings, client feedback, and responsiveness.</li>
<li>Understanding of tone, structure, and content that resonates with clients.</li>
<li>In-depth knowledge of Upwork&rsquo;s interface, policies, bidding system, and algorithm.</li>
<li>Experience in managing and optimizing Upwork profiles.</li>
<li>Strong sales mindset with the ability to identify and qualify high-potential job leads.</li>
<li>Understanding of client psychology and how to position offers to convert leads.</li>
<li>Fluent written and verbal English.</li>
<li>Ability to professionally communicate with clients, ask relevant questions, and handle objections.</li></ul> 
 
<h4 class="jobSectionHeader">Required Qualifications</h4>

<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or related fields.</li></ul> 

 
<h4 class="jobSectionHeader">Job Experience</h4>

<ul><li>Minimum 6 months of proven freelancing experience, preferably on Upwork or similar platforms.</li>
<li>Demonstrated ability to write winning proposals and secure projects.</li>
<li>Experience in managing or contributing to a freelance profile&rsquo;s growth is a strong plus.</li></ul> 

 
<h4 class="jobSectionHeader">Other Benefits</h4>

<ul><li>Travel Allowance</li>
<li>Grocery Allowance</li>
<li>Food and Entertainment Allowances</li>
<li>Gym Allowance</li>
<li>Free Lunch, Coffee and Tea</li></ul> 

 
<h4 class="jobSectionHeader">Job Working Hours</h4>

10PM - 7AM 
<h4 class="jobSectionHeader">
Equal Employment Opportunities</h4>

We provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.</div>

Upwork Proposal & Bidding Specialist Full Time

BrilZen

About BRILZENBRILZEN is a growth consultancy helping businesses across international markets grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities:<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements:<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred:<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs110,000.00 per monthPay: Rs60,000.00 - Rs110,000.00 per monthWork Location: In person

BDO (Organic Social Outreach Specialist

About BRILZENBRILZEN is a growth consultancy helping businesses across international markets grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities:<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements:<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred:<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time / Contract Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Business Development specialist

Explore 147+ Customer success specialist in Lahore this August. Find roles across top companies and apply now to boost your career.