sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

customer success specialist

My Tutor Source (MTS)

Job Title: Customer Success Specialist Location: DHA Phase 1, Lahore Shift Timings: 11:00 PM &ndash; 8:00 AM (Night Shift)My Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

Avanceon Middle East & South Asia

<div>
 
 About The Role
 
 
 
 We are looking for a driven
 
 Customer Success &amp; Support Lead
 
 with a strong technical foundation and a proven track record in managing customer journeys end-to-end. This role is ideal for an engineer who has transitioned into customer-facing responsibilities and understands the dynamics of customer retention, satisfaction, and account expansion. You will be responsible for leading customer success operations, orchestrating support activities, and ensuring high-quality customer experiences that contribute directly to business growth. If you are passionate about solving problems, building relationships, and growing accounts&mdash;this role is for you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Success Leadership ∙Own the complete post-sales customer lifecycle, from onboarding to ongoing engagement and retention. ∙Develop and execute success plans aligned with customer objectives and KPIs. ∙Monitor product adoption, user engagement, and overall account health. ∙Drive proactive interactions to mitigate risks, uncover needs, and strengthen customer relationships.
 </li>
 <li>
 Customer Support &amp; Operational Excellence ∙Lead frontline support operations and ensure timely resolution of customer queries and issues. ∙Build and refine support workflows, escalation paths, and SLAs. ∙Maintain a knowledge base and troubleshoot recurring patterns for continuous improvement. ∙Coordinate with engineering and product teams for technical issue resolution.
 </li>
 <li>
 Customer Satisfaction &amp; Growth ∙Conduct periodic health checks, QBRs, and feedback sessions to measure satisfaction and identify improvement areas. ∙Strategically identify upsell, cross-sell, and value-expansion opportunities. ∙Strengthen long-term relationships that drive renewals and minimize churn.
 </li>
 <li>
 Sales &amp; Business Development Enablement ∙Collaborate with sales teams during handovers, renewals, and expansion discussions. ∙Support proposal generation, technical clarifications, and customer-tailored solutioning. ∙Provide customer insights that shape sales strategies and product roadmaps.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).
 </li>
 <li>
 3&ndash;5 years of experience in customer success, customer support, account management, or technical client-facing roles.
 </li>
 <li>
 Strong technical acumen with the ability to understand solution architectures and operational workflows.
 
 
 </li>
 </ul>
 
 Hands On Experience With Tools
 
 
 
 <ul>
 <li>
 Excel (advanced), Jira, HubSpot, and proficiency in leveraging AI technologies for automation, reporting, and customer communication.
 </li>
 <li>
 Demonstrated experience in handling customers, conflict resolution, upselling, and account growth.
 </li>
 <li>
 Excellent communication, stakeholder management, problem-solving, and analytical skills.
 </li>
 </ul>
</div>

Customer Success & Support Lead

Code Flairs

We are looking for a dedicated Customer Success Agent to join our team for the night shift. The ideal candidate will be responsible for maintaining strong relationships with clients, addressing their inquiries, and ensuring a smooth customer experience.Key Responsibilities<ul><li>Communicate with clients via email, chat, or calls to address inquiries and concerns</li><li>Ensure high levels of customer satisfaction and support</li><li>Coordinate with internal teams to resolve client issues efficiently</li><li>Maintain accurate records of customer interactions and updates</li><li>Follow up with clients to ensure successful service delivery</li><li>Build long-term relationships with customers and improve retention</li></ul>Requirements<ul><li>Excellent English communication skills (written and verbal)</li><li>Strong interpersonal and problem-solving abilities</li><li>Ability to work effectively during night shift hours</li><li>Previous experience in customer service or customer success is preferred</li><li>Basic computer and CRM handling skills</li><li>Professional and customer-focused attitude</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional working environment</li><li>Opportunities for career growth</li><li>Performance-based incentives</li></ul>How to ApplyInterested candidates can apply via IndeedPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Female Customer Success Agent (Night Shift)

Hurak Education Services

*Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Success ExecutivePosition Title: Customer Success ExecutiveTiming: 12:30 PM to 09:30 PM.Location: DHA Phase 6 LahoreJob Type: On-SiteResponsibilities<ul><li>Handle Queries, Requests and Complaints from customers tactfully.</li><li>Class management, Exam bookings, certifications and any other operational task.</li><li>Follow standard processes and procedures when it comes to providing the solution.</li><li>Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.</li><li>Achieve superior customer engagement and ensure a significant improvement in customer experience.</li><li>Must be able to overcome objections and handle customer pushback.</li></ul>Qualifications<ul><li>Bachelor's degree or relevant work experience</li><li>Proficiency in English skills, both writing and verbal</li><li>2 or 2+ year of experience, Fresher&rsquo;s can also apply.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you easily commute to DHA Phase 6 Lahore ?</li><li>What is your current salary ?</li><li>How fluent are you in English language ?</li></ul>Work Location: In person

Customer Success Representative

Taraki

<div>
 Our client
 
 Navigator HR
 
 is looking
 
 Assistant Manager Customer Success
 
 in
 
 Lahore.
 
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support day-to-day supervision of the Customer Success team and ensure smooth execution of customer- facing operations.
 </li>
 <li>
 Monitor team accountability, responsiveness, documentation quality, meeting follow-ups, and adherence to service standards.
 </li>
 <li>
 Ensure customer health updates, red flags, internal notes, meeting minutes, and action trackers are maintained accurately and on time.
 </li>
 <li>
 Build and sustain strong customer relationships while proactively identifying service risks, escalation points, and retention concerns.
 </li>
 <li>
 Coach team members on communication standards, professionalism, ownership, and structured customer handling.
 </li>
 <li>
 Support onboarding, probation reviews, performance conversations, and capability development of team members.
 </li>
 <li>
 Coordinate with internal stakeholders to align on commitments, priorities, and issue resolution for assigned customers.
 </li>
 <li>
 Recommend and implement process improvements that strengthen reporting discipline, service consistency, and operational efficiency.
 </li>
 <li>
 Selection Criteria / Required Competencies
 </li>
 <li>
 Proven ability to manage teams, enforce accountability, and create a disciplined yet supportive working environment.
 </li>
 <li>
 Strong customer relationship management skills with the ability to handle critical conversations and service- sensitive situations professionally.
 </li>
 <li>
 Excellent verbal and written communication skills, including the ability to draft clear updates, meeting minutes, and performance feedback.
 </li>
 <li>
 Sound judgment, emotional intelligence, and maturity in balancing people management with organizational requirements.
 </li>
 <li>
 Strong problem-solving and escalation-handling capability with a proactive and solution-oriented approach.
 </li>
 <li>
 High ownership, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Comfort with performance tracking, reporting, process monitoring, and structured follow-through on action items.
 </li>
 <li>
 Digital literacy and working proficiency in tools such as Zoom, Microsoft Teams, Outlook, and other collaboration platforms.
 </li>
 <li>
 Strong follow-up and follow-through skills to ensure timely execution, coordination, and closure of tasks.
 
 </li>
 </ul>
</div>

Assistant Manager Customer Success - Navigator HR

Digital Frontier

<div>
 
 
 Company Description
 
 
 
 Digital Frontier is a global solutions provider specializing in healthcare services, customer solutions, and omni-channel engagement. Leveraging an offshore delivery model, we enable businesses to achieve scalability, cost-efficiency, and access to skilled global teams. Our healthcare services include revenue cycle management, medical billing, and provider support, while our customer solutions improve satisfaction, retention, and operational efficiency. By utilizing cutting-edge technology and a people-first approach, Digital Frontier ensures seamless, consistent engagement across voice, chat, email, and digital channels. We are dedicated to empowering organizations to achieve sustainable growth and success in competitive markets.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site( USA timing ) role for a Human Resources (HR) Specialist, located in Lahore. The HR Specialist will manage and implement HR policies, oversee employee benefits, and handle personnel management tasks. Responsibilities include recruitment, onboarding, performance management, and ensuring compliance with labor regulations. Additionally, the HR Specialist will support employee engagement, address workplace concerns, and contribute to creating a positive work environment.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Human Resources (HR) fundamentals, including recruitment, compliance, and workforce planning.
 </li>
 <li>
 Experience in HR Management, including employee relations and leadership development.
 </li>
 <li>
 Strong knowledge of HR Policies and their implementation across organizational levels.
 </li>
 <li>
 Experience managing Employee Benefits programs and handling employee inquiries related to these programs.
 </li>
 <li>
 Skills in Personnel Management, including conflict resolution, performance tracking, and employee retention strategies.
 </li>
 <li>
 Excellent communication, interpersonal, and problem-solving skills.
 </li>
 <li>
 Ability to work on-site in a collaborative, team-oriented environment in Lahore.
 </li>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field; certifications (e.g., SHRM or CIPD) are a plus.
 </li>
 </ul>
</div>

Human Resources Specialist

Leodispatch

About UsVersatile Dispatch BPO is a fast-growing dispatch company providing logistics and IT technician dispatch services across the United States. We specialize in connecting skilled IT technicians with service requests efficiently, ensuring timely support and excellent client satisfaction.Job OverviewWe are looking for a highly organized and proactive IT Technician Dispatcher to coordinate and manage field service technicians across the USA. The ideal candidate will handle job assignments, track technician performance, and ensure smooth communication between clients and technicians.Key ResponsibilitiesAssign service tickets from clients to available IT technicians based on location, skill set, and urgencyCoordinate scheduling and dispatch of field technicians for onsite and remote jobsMonitor job progress and ensure timely completion of service requestsCommunicate with clients regarding job updates, delays, and completion statusMaintain accurate records of service calls, technician logs, and job reportsHandle incoming service requests via calls, emails, and ticketing systemsTroubleshoot scheduling conflicts and resolve operational issues quicklyEnsure technicians meet SLAs (Service Level Agreements) and quality standardsRequirementsProven experience in dispatching (IT, Security or Trucking)Strong communication and coordination skillsAbility to multitask and work in a fast-paced environmentFamiliarity with ticketing/CRM systems (ServiceNow, Zendesk, etc.) is a plusBasic understanding of IT services (networking, hardware, software support)Good problem-solving and decision-making skillsProficiency in Microsoft Office / Google WorkspaceAbility to work in US time zonesPreferred QualificationsExperience working with independent IT technicians in the USAKnowledge of field service management toolsBackground in technical support or IT servicesWhat We OfferCompetitive basic salary (50k-70k) + attractive commissionCareer growth opportunities in a fast-scaling companyHands-on experience in IT and dispatch operationsMonthly DinnersAnnual TripsPerformance BonusesJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Explore 491+ Customer success specialist in Lahore this April. Find roles across top companies and apply now to boost your career.

491 customer success specialist jobs In Lahore

Customer Success Executive

Customer Success & Support Lead

Female Customer Success Agent (Night Shift)

Customer Success Representative

Assistant Manager Customer Success - Navigator HR

Human Resources Specialist

Customer Success Executive