customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer service agent

customer services specialist Jobs in Lahore

customer services specialist

customer support executive Jobs in Lahore

customer support executive

customer success specialist

A4 Accountant

A4Accountant is seeking a Customer Success Specialist for a virtual immigration law firm based in New Jersey, proudly serving clients across the United States and internationally. We are committed to providing reliable, compassionate services to fellow immigrants, helping them secure lawful status, citizenship, and peace of mind, without fear of deportation or abusive relationships.OverviewWe see client relationships as partnerships built on trust, empathy, and exceptional service&mdash;not just transactions.In this role within our Client Success Department, you will directly impact the lives of immigrants by using your knowledge of immigration law (from past paralegal or client-facing work), consultative skills, and empathy to guide clients through their journey with our firm. You will serve as the primary point of contact for prospective and current clients (via phone and video), educate them about their options, help them find clarity, and ensure a seamless experience from initial inquiry through case completion.This role blends client advocacy and relationship management&mdash;a critical bridge between individuals seeking help and our legal team who serves them.Key Responsibilities<ul><li>Conduct meetings with prospective new clients (PNCs) via phone and video, guiding them toward clarity and consultation enrolment.</li><li>Follow up with PNCs who initially declined and with current clients for quality control calls and satisfaction interviews.</li><li>Keep detailed, accurate notes in the firm's CRM/database, documenting all client contacts before, during, and after meetings, including follow-ups.</li><li>Facilitate a professional handoff to the legal team once an engagement is signed and open the client file.</li><li>Manage the welcome process for new clients and ensure smooth onboarding.</li><li>Conduct quality control checks at set milestones during the first 30 days and, in some cases, throughout the pendency of the case.</li><li>Meet regularly with team members to review performance metrics, client satisfaction goals, and engagement quality.</li><li>Track and maintain records regarding client touchpoints and case progress.</li><li>Assist in organizing case filing systems, ensuring documents are properly categorized and accessible.</li><li>Actively engage with management on client feedback and service improvements, offering insights from your front-line experience.</li><li>Perform other administrative duties as assigned.</li></ul>Qualifications<ul><li>Proven experience in client success, account management, or client-facing roles in professional services (legal, financial, or similar industries preferred).</li><li>Prior experience in immigration intake, paralegal work, or legal client services is highly valued.</li><li>Strong ability to empathize with clients facing challenging, personal situations.</li><li>Embraces metrics, accountability, and transparency.</li><li>Excellent interpersonal and communication skills across phone, video, and email.</li><li>Strong organizational and time-management skills.</li><li>Lifelong learner with a proven record of self-improvement and client relationship development.</li><li>Exceptional ability to build rapport, identify client needs, and provide appropriate guidance.</li><li>Must thrive in a client-facing, service-oriented role&mdash;references required.</li></ul>Why Join Us?<ul><li>Competitive compensation with base salary + commission/bonuses (monthly, quarterly, annual).</li><li>Flexible work/life balance.</li><li>Supportive, diverse, and inclusive culture.</li><li>Paid Time Off.</li><li>A collaborative team driven by impact, purpose, and client care.</li></ul>Equal Opportunity StatementA4Accountant is an equal opportunity employer committed to diversity, inclusion, and fair hiring practices. Applicants are considered without regard to race, sex, sexual orientation, gender identity, religion, national origin, age, disability, or other legally protected characteristics.Background and references required.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Lahore (54940): Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Success Specialist

Programmers Force

Key Responsibilities<ul><li>Build and maintain strong relationships with existing customers to ensure high satisfaction and retention.</li><li>Guide new clients through product onboarding, training, and feature adoption.</li><li>Act as the liaison between customers and internal teams (Support, Product, and Sales) to resolve issues quickly.</li><li>Monitor customer health metrics and proactively address risks of churn.</li><li>Identify upselling or cross-selling opportunities and share insights with the Sales team.</li><li>Document customer feedback to help improve product functionality and experience.</li><li>Maintain accurate records of client interactions and issues in CRM tools.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, IT, Marketing, or a related field.</li><li>1&ndash;3 years of experience in Customer Success, Client Relationship, or Account Management roles (preferably in SaaS or IT).</li><li>Excellent communication and problem-solving skills.</li><li>Ability to multitask, manage priorities, and handle client escalations professionally.</li><li>Proficiency in CRM tools (e.g., HubSpot, Zoho, Salesforce) is a plus.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Stackworx

Are you an experienced appointment setter or customer engagement specialist with a passion for delivering outstanding customer experiences? We&rsquo;re building a new Home Improvement operation in Lahore and looking for a talented Customer Success Manager to join our team.As the Customer Success Manager, you&rsquo;ll play a key role in managing client interactions, scheduling and confirming appointments, and ensuring every customer enjoys a smooth and professional journey. Your work will directly support our sales team and help shape the success of our growing operation.What You&rsquo;ll Do<ul><li>Set in-home appointments with leads generated through marketing and outreach efforts</li><li>Confirm appointments and ensure the sales team has accurate, up-to-date details</li><li>Follow communication scripts and processes with professionalism and empathy</li><li>Adapt strategies to fit the needs of the local market</li><li>Deliver a positive, professional customer experience over the phone</li><li>Track, analyze, and report key performance metrics related to appointments and confirmations</li></ul>What We&rsquo;re Looking For<ul><li>Minimum 1 year of experience in home improvement appointment setting, or customer coordination</li><li>Excellent verbal communication and a customer-first mindset</li><li>Self-motivated and proactive, thriving in a fast-paced startup-style environment</li><li>Comfortable following proven processes, open to feedback, and eager to grow</li><li>Familiarity with CRMs, scheduling tools, or call tracking software is a plus</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Success: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Success Manager – Home Improvement Client Success Team

Xtreme Technologies Pvt. Ltd.

We are looking for an experience Client Retention Specialist to grow business in US Region. The candidate must have a successful track record of meeting and exceeding an individual sales quota and have proven they have the skills and attitude necessary to meet their assigned sales quota and achieve success in their territory.Responsibilities:<ul><li>Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.</li><li>Renew maintenance agreements directly with the end user or through collaboration with channel partners, as necessary.</li><li>Set strategy and tactical approach for maximizing bookings for their specified territory.</li><li>Maintain and update customer information in the database.</li><li>Have a thorough understanding of products, pricing, and competition.</li><li>Establish and maintain relationships with end users and channel partners.</li><li>Work collaboratively with all internal organizations to ensure that effective, consistent communication is maintained and company goals are understood and met.</li><li>Work closely with team members and assist with coverage when deemed necessary by management in order to meet team key performance indicators.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs140,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Retention Specialist: 3 years (Required)</li><li>IT Sales: 3 years (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Retention Specialist (US Based- Night Shift)

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

WebEx Enterprises

We are looking for experienced Customer Success Manager with 6 months to 1 year of proven experience in the Customer Success department, specifically within Digital Marketing campaignsLocation: H2, Johar Town, Lahore Shift: 6 PM &ndash; 3 AM Salary: PKR 90,000 &ndash; 100,000 + Commission (Earn up to 250K&ndash;300K!)Key Focus: Client Retention | Up-selling | Revenue Growth | Customer SatisfactionApply at: +92 319 6490486 Walk-In Interview Timings: 8 PM &ndash; 10 PM Visit our office directly during this time slot!#CustomerSuccess #NowHiring #LahoreJobs #WebexEnterprises #DigitalMarketing #CareerOpportunity #CustomerSuccessManagerJob Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Success Manager

TCP Software

<div>For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs.
Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Customer Success Manager will work with internal teams and directly with existing/new customers to develop renewals and expansion strategies, formulate ROI, reduce churn, and help TCP Software customers grow. This will involve developing unique outputs of data analytics which ultimately demonstrates the value TCP brings to our customers and their employees. As a fast-growing web-based start-up we are looking for a Success Manager to join our team to help maintain, grow, and provide world-class support to our Customer Base.
This is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, share a passion for technology and a love for working in a dynamic environment. The CSM will represent TCP and its product suite and exceed customer satisfaction objectives.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul><ul>
<li>Leverage new and established customer relationships to deliver ROI and expand and renew TCP subscriptions, while providing a high-level of service for clients.</li>
<li>Strategic account planning and execution skills ability to across both IT and business units.</li>
<li>Strong technical aptitude, passion, and commitment for customer success.</li>
<li>Strong time management skills. Ability to articulate a clear, concise return on investment value statement.</li>
<li>Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.</li>
<li>Ensure high rate of renewal across customer base - Proactively assesses, clarifies, and validates customer needs on an ongoing basis</li>
<li>Identify opportunities to upsell additional users and services.</li>
<li>Manage existing accounts and maintain relationships with decision makers at the executive and management levels.</li>
<li>Manage and track customer and transactional information in a CRM system.</li>
<li>Coordinate resources throughout the sales cycle, including product support and sales engineering to meet account performance objectives and customers expectations.</li>
<li>Provide product demonstrations and general support to prospective customers.</li>
<li>Develop and deliver strategies that help drive our clients business.</li>
<li>Keep abreast of competition, competitive issues, and products.</li>
<li>Practice effective, excellent communication with management, customers, and support staff.</li>
<li>Provide fanatical support and service to account base.</li></ul></ul> 
Requirements<ul><ul>
<li>Bachelors and/or Masters degree.</li>
<li>3-5+ years of customer success / sales / account management / relevant experience.</li>
<li>Previous sales experience a plus.</li>
<li>Outstanding organizational skills, ability to manage multiple projects.</li>
<li>Passionate about building customer relationships.</li>
<li>Experience driving adoption of SaaS-based solutions a plus.</li>
<li>Ability to thrive in a fast-paced environment.</li>
</ul></ul>Benefits<ul><ul>
<li>Paid time-off and Sick leaves.</li>
<li>In-Patient &amp; Out-Patient Health insurance.</li>
<li>Provident fund and EOBI.</li>
<li>International and diverse working environment.</li>
<li>A creative, talented, and supportive team.</li>
<li>Competitive compensation package.</li>
<li>The work/life balance you need to be successful.</li>
<li>A culture that promotes focus on customers, innovation, teamwork, accountability, and open communication.</li>
</ul></ul>Job Timings: Night Shift (US Business Hours)<div>
Location: Lahore, Pakistan (On-site).</div></div>

Customer Success Manager Lahore, Punjab, Pakistan

Explore 655+ Customer success specialist in Lahore this November. Find roles across top companies and apply now to boost your career.

655 customer success specialist jobs IN Lahore

Customer Success Specialist

Customer Success Specialist

Customer Success Manager – Home Improvement Client Success Team

Customer Retention Specialist (US Based- Night Shift)

Customer Services Specialist

Customer Success Manager

Customer Success Manager Lahore, Punjab, Pakistan