account manager

area sales manager

account executive sales representative

Tech Mahindra

<div>
 
 Tech Mahindra is seeking an Account Manager - Hi-Tech/Hyper-scalers Vertical. He/She will be responsible for all client interfaces within the assigned account scope. He/She works together with their manager (IBG/IBU Heads) to build an account plan and is responsible for client management based on the account plan.
 
 
 
 
 
 
 Responsibilities/KRAs (but not limited to):
 
 
 
 &bull; Lead the named account penetration strategy, business development efforts and solution initiatives.
 
 
 &bull; Implementing best practices for positive customer engagement &amp; long-term relationships.
 
 
 &bull; Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client.
 
 
 &bull; Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
 
 
 &bull; Leverage (any) past relationships and references in named accounts helping in qualified lead generation.
 
 
 &bull; Take a consultative sales approach to identify customer pain points/problem areas, business objectives and create roadmap of opportunities.
 
 
 &bull; Opportunity identification based on named account market inputs, validation and qualification of opportunities with the solution teams.
 
 
 &bull; Ensure all customer touch points are handled as planned-onboarding process, monthly steering, quarterly c-sat, onsite visits, closing-the-loop on client feedback, etc.
 
 
 &bull; Handle any customer escalations from initiation through resolution.
 
 
 
 
 
 
 Qualifications:
 
 
 
 BA/BS/Master&rsquo;s degree Finance, Business Administration or other degrees with
 
 
 relevant sales background.
 
 
 
 
 
 
 Required Skills:
 
 
 
 &bull; Must have good customer focus and communication skills.
 
 
 &bull; Must have strong presentation skills, with the ability to conceive, prepare, author, and give key presentations to clients.
 
 
 &bull; 10-15 years of experience, including 6+ years of experience in managing multiple customer engagements.
 
 
 &bull; Good knowledge in Hi-Tech/ISV/Hyper-scalers domain.
 
 
 &bull; Previous experience in client relationship management, in IT consulting.
 
 
 &bull; Experience of growing small engagements into large long-term relationships.
 
 
 &bull; Good knowledge of the latest technologies.
 
 
 &bull; Exhibit strong business insight, show executive presence and outstanding judgment.
 
 
 &bull; Entrepreneurial spirit, &lsquo;get-the-job-done&rsquo; attitude, professionalism and team-player.
 
</div>

Account Manager - Hi-Tech

NxtWave

<div>
 
 
 About NxtWave
 
 
 
 NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background through our CCBP 4.0 programs.
 
 
 By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in one&rsquo;s mother tongue enables higher comprehension, deeper engagement, and better outcomes.
 
 
 Founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave has rapidly grown into one of India&rsquo;s most impactful tech skilling companies.
 
 
 We now have paid subscribers from 450+ districts across India who have spent over 500 million minutes on our platform. In the last 12 months, NxtWave learners have been hired by 800+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, IBM, Bank of America, Deloitte, and more.
 
 
 We're growing fast &mdash; and we need your talent, skills, and passion.
 
 
 Know more:
 
 https://www.ccbp.in
 
 
 
 Read more about us in the news: Economic Times | The Hindu | YourStory | VCCircle
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 high-performance Key Account Manager
 
 who will be responsible for managing and expanding strategic hiring partnerships, driving revenue through repeat business, and ensuring consistent placement success across multiple roles.
 
 
 This is a
 
 target-driven, revenue-impacting role
 
 requiring strong stakeholder management, negotiation abilities, account growth strategy, and the ability to build long-term, high-value relationships with partner companies.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Account Management &amp; Revenue Growth
 
 
 <ul>
 <li>
 Own and manage key hiring partner accounts across startups, GCCs, enterprises, and staffing firms.
 </li>
 <li>
 Drive
 
 revenue growth
 
 through upselling, cross-selling, and multi-role hiring partnerships.
 </li>
 <li>
 Ensure consistent repeat business by delivering high-quality outcomes and building strong trust.
 </li>
 <li>
 Forecast account potential, track performance, and build quarterly revenue plans.
 </li>
 </ul>
 
 
 
 
 
 2. Requirement Handling &amp; Conversions
 
 
 <ul>
 <li>
 Understand hiring pipelines, role expectations, and skill needs from partner companies.
 </li>
 <li>
 Ensure continuous supply-demand alignment by coordinating with internal talent teams.
 </li>
 <li>
 Maximize placement conversions through strong negotiation, salary structuring, and stakeholder alignment.
 </li>
 <li>
 Own end-to-end account outcomes and closure rates.
 </li>
 </ul>
 
 
 
 
 
 3. Relationship Management &amp; Client Success
 
 
 <ul>
 <li>
 Act as the
 
 Single Point of Contact (SPOC)
 
 for all assigned key accounts.
 </li>
 <li>
 Conduct regular review meetings, share hiring insights, and maintain high engagement.
 </li>
 <li>
 Build deep partnerships with CHROs, Talent Heads, CTOs, HRBPs, and other decision-makers.
 </li>
 <li>
 Proactively identify account risks and implement retention strategies.
 </li>
 </ul>
 
 
 
 
 
 4. Data, Reporting &amp; Process Excellence
 
 
 <ul>
 <li>
 Maintain clean dashboards and deal pipelines using CRM tools &amp; Google Sheets.
 </li>
 <li>
 Track leading and lagging indicators (revenue, placements, funnel metrics).
 </li>
 <li>
 Use AI tools and automations to streamline account monitoring and reporting.
 </li>
 <li>
 Prepare weekly, monthly, and quarterly account performance reviews.
 </li>
 </ul>
 
 
 
 
 
 5. Market Intelligence, Branding &amp; Representation
 
 
 <ul>
 <li>
 Stay updated on hiring trends, industry requirements, and market shifts.
 </li>
 <li>
 Represent NxtWave at networking events, job fairs, corporate conclaves, and industry forums.
 </li>
 <li>
 Support the creation of case studies, testimonials, and thought leadership to enhance brand credibility.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Capabilities
 
 
 <ul>
 <li>
 
 1.5&ndash;5 years of proven experience
 
 in Key Account Management, B2B sales, corporate hiring, staffing, or enterprise partnerships.
 </li>
 <li>
 Strong
 
 revenue generation track record
 
 with clear achievements in target-driven roles.
 </li>
 <li>
 Excellent communication, negotiation, and client management skills.
 </li>
 <li>
 Ability to build and nurture relationships with CXOs, VPs, HR Heads, Hiring Managers.
 </li>
 <li>
 Proficiency in CRM tools, GSuite, LinkedIn Sales Navigator, Apollo, or equivalent platforms.
 </li>
 <li>
 Ability to leverage AI tools for research, performance tracking, outreach automation, and pitch development.
 </li>
 </ul>
 
 
 
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 
 Revenue &amp; Target Driven:
 
 Clear focus on achieving growth and placement outcomes.
 </li>
 <li>
 
 Account Ownership Mindset:
 
 Manages accounts like a business unit with accountability.
 </li>
 <li>
 
 Process &amp; Tech-Oriented:
 
 Uses dashboards, automations, and AI workflows for efficiency.
 </li>
 <li>
 
 Strong Executive Presence:
 
 Confident in engaging with senior decision-makers.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Growth
 
 
 <ul>
 <li>
 Work with top-tier companies and senior industry leaders.
 </li>
 <li>
 High-growth role with accelerated career progression.
 </li>
 <li>
 Exposure to AI-driven sales and next-gen hiring technologies.
 </li>
 <li>
 Leadership guidance and continuous professional development.
 </li>
 </ul>
 
 
</div>

Key Account Manager - B2B

PepsiCo

<div>
 
 Overview
 
 
 
 Claims and Settlement(Contract and Trade Spend)
 
 
 
 Responsibilities
 
 
 
 Create customer/region/brand/account performance reports
 
 
 <ul>
 <li>
 Create and maintain trade promotions in SAP&rsquo;s Trade Promotion Management system
 </li>
 <li>
 Assist with promotional event enrolments / claim approvals
 </li>
 <li>
 Process trade claims &amp; clear deductions 5) Create and submit journal entries (JEs)
 </li>
 <li>
 Update and maintain customer/region/account databases in SAP
 </li>
 <li>
 Meet or exceed all defined guidelines, especially those related to timing and accuracy of entry prior to buy start dates
 </li>
 <li>
 Manage exceptions through verbal and written interactions with Sales and Sales Finance
 </li>
 <li>
 Maintain a strong control environment with accurate trade accruals, contract approvals and verifications.
 </li>
 <li>
 Ensure all customer contract legends are current to provide Trade Promotion Analyst guidance
 </li>
 <li>
 Forge favourable, strong working relationships with key constituents and cross functional partners (e.g. Sales, Sales Finance, CFS) 12) Create an inclusive and collaborative environment)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate accounting or finance degree preferred
</div>

Senior Executive

AllianceIT Inc

<div>
 
 
 AllianceIT
 
 is a U.S.-based IT consulting, staffing, and engineering services company headquartered in Pleasanton, California, founded in 2011. The company delivers
 
 IT and non-IT staffing, IT services, and project execution
 
 across industries including
 
 financial services, healthcare, manufacturing, retail, insurance, biotechnology, and telecommunications
 
 , supported by a global delivery model spanning the
 
 United States, India, Canada and Mexico
 
 .
 
 
 
 
 
 AllianceIT has been recognized as one of the
 
 50 Most Promising IT Services Companies (2014) by CIO Review
 
 , ranked
 
 #275 on the 2015 Inc. 500
 
 , and
 
 #2163 on the 2016 Inc. 5000
 
 . The company was also named among the
 
 Top 100 Technology Companies Founded by Indians in the U.S. (2014) by SiliconIndia
 
 and is a
 
 certified Minority Business Enterprise (MBE) by the NMSDC
 
 , reflecting its commitment to excellence, diversity, and enterprise-grade delivery.
 
 
 
 
 
 🔷
 
 Job Title
 
 
 
 
 Head &ndash; GCC Operations, Global Client Acquisition &amp; Revenue Growth
 
 
 
 
 (IT &amp; Non-IT Staffing | USA, Europe, Japan, LATAM, India)
 
 
 
 
 
 
 📍
 
 Location:
 
 India (Hyderabad / Noida / Bengaluru / Pune &ndash; Flexible)
 
 
 🕘
 
 Employment Type:
 
 Full-time | Executive Leadership
 
 
 🌍
 
 Markets:
 
 India, USA, Europe, Canada, LATAM, Japan
 
 
 🧭
 
 About the Role
 
 
 
 
 
 
 We are expanding our India operations and launching a new
 
 Global Capability Center (GCC) Operations Excellence Center in India
 
 to drive
 
 global growth, client acquisition, and revenue expansion
 
 across
 
 IT and Non-IT staffing and IT project execution
 
 .
 
 
 
 
 
 This is a
 
 P&amp;L-impacting leadership role
 
 where the selected leader will
 
 OWN and DRIVE REVENUE GENERATION
 
 , along with building and scaling a world-class GCC.
 
 
 
 
 
 👉 This role is for a
 
 proven business builder and revenue owner
 
 , not a delivery-only or support leader.
 
 
 
 
 
 🚀
 
 Key Responsibilities
 
 
 
 
 1️⃣ Global New Client Acquisition &amp; Revenue Ownership (MANDATORY)
 
 
 <ul>
 <li>
 
 Own and drive end-to-end revenue generation
 
 across:
 </li>
 <li>
 
 India domestic market
 
 </li>
 <li>
 
 United States
 
 </li>
 <li>
 
 Europe
 
 </li>
 <li>
 
 Japan
 
 </li>
 <li>
 Personally lead
 
 new logo acquisition
 
 , revenue growth, and account expansion
 </li>
 <li>
 Sell and close:
 </li>
 <li>
 
 IT Staffing
 
 </li>
 <li>
 
 Non-IT Staffing
 
 </li>
 <li>
 
 IT Services / Project &amp; Managed Services
 
 </li>
 <li>
 Build and execute go-to-market strategies for global regions
 </li>
 <li>
 Own sales pipeline, forecasting, deal closures, and revenue targets
 </li>
 <li>
 Establish strong CXO, procurement, and vendor-management relationships
 </li>
 <li>
 Work directly with U.S. leadership on global revenue strategy
 </li>
 </ul>
 
 ⚠️
 
 Proven track record of revenue generation and new client wins is a NON-NEGOTIABLE requirement.
 
 
 
 
 
 
 
 2️⃣ GCC Setup &amp; Operations Excellence
 
 
 <ul>
 <li>
 Establish, scale, and lead the
 
 India GCC Operations Excellence Center
 
 </li>
 <li>
 Build recruiting, delivery, sales support, and shared services teams
 </li>
 <li>
 Define SOPs, KPIs, governance, and quality frameworks aligned to growth
 </li>
 <li>
 Ensure operational scalability while supporting aggressive revenue targets
 </li>
 </ul>
 
 
 
 
 
 3️⃣ IT &amp; Non-IT Staffing Leadership
 
 
 <ul>
 <li>
 Lead global delivery for
 
 IT and Non-IT staffing programs
 
 </li>
 <li>
 High-volume hiring experience across:
 </li>
 <li>
 IT: Java, Cloud, DevOps, Data, SAP, Cyber, QA, etc.
 </li>
 <li>
 Non-IT: Healthcare, Manufacturing, Engineering, Finance, Admin, Operations
 </li>
 <li>
 Strong understanding of global staffing compliance, onboarding, and MSP/VMS models
 </li>
 </ul>
 
 
 
 
 
 4️⃣ IT Project &amp; Services Execution
 
 
 <ul>
 <li>
 Support acquisition and delivery of
 
 IT services and project-based engagements
 
 </li>
 <li>
 Oversee offshore / hybrid delivery models
 </li>
 <li>
 Ensure successful execution of T&amp;M, fixed-price, and managed services contracts
 </li>
 </ul>
 
 
 
 
 🎯
 
 Mandatory Experience &amp; Qualifications
 
 
 
 
 NON-NEGOTIABLE
 
 
 <ul>
 <li>
 
 12+ years
 
 in global staffing, GCC leadership, or IT services
 </li>
 <li>
 
 Proven ownership of revenue generation
 
 in:
 </li>
 <li>
 India
 </li>
 <li>
 USA
 </li>
 <li>
 Europe
 </li>
 <li>
 Japan
 </li>
 <li>
 Demonstrated success closing
 
 IT &amp; Non-IT staffing deals
 
 and
 
 IT services projects
 
 </li>
 <li>
 Hands-on experience acquiring
 
 new clients (new logos)
 
 , not just managing accounts
 </li>
 <li>
 Experience building or scaling a
 
 GCC / Offshore Delivery Center
 
 </li>
 </ul>
 
 
</div>

Head of Operations

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

MakeMyTrip

<div>
 
 
 Role:
 
 Zonal Manager
 
 
 
 Level:
 
 Manager
 
 
 
 Reporting To:
 
 Regional Manager
 
 
 
 Location:
 
 Hyderabad (Managing Andhra Pradesh &amp; Telangana)
 
 
 
 
 
 
 
 About the Function:
 
 
 
 
 The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 The incumbent in this role will be accountable for enhancing the productivity of the portfolio, meeting or exceeding supply targets, identifying market opportunities, and guiding the team to attain their KRAs. Additionally, the role holder will develop strategic insights to improve business profitability, pinpoint opportunities for process improvement, and collaborate closely with business teams to assess process adherence and prioritize areas for enhancement.
 
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 
 
 
 Relationship and Account Management:
 
 
 <ul>
 <li>
 Lead meetings with C-level executives in independent hotels to foster engagement and ensure account performance within designated territories.
 </li>
 <li>
 Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering recommendations based on industry best practices. Travel across various cities to meet relevant decision-makers, aiming to expand the portfolio.
 </li>
 </ul>
 
 
 
 
 
 Portfolio Management and Drive Growth for units:
 
 
 <ul>
 <li>
 Review monthly production reports and guide the team in providing feedback to top producing hotels.
 </li>
 <li>
 Plan and execute market visits, conducting review meetings (virtually and in person) to discuss monthly performance.
 </li>
 <li>
 Create review reports and share market insights and analyses with hotels to drive unit growth, involving relevant team members.
 </li>
 <li>
 Ensure continuous work on inventory availability and price competitiveness throughout the year.
 </li>
 <li>
 Network, negotiate, and close deals with hotel partners alongside the team.
 </li>
 <li>
 Drive exclusive deals to secure a competitive edge for the MMT Group.
 </li>
 </ul>
 
 
 
 
 
 Team Management:
 
 
 <ul>
 <li>
 Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio.
 </li>
 <li>
 Assist the team in welcoming new hotel partners and expanding their territories.
 </li>
 <li>
 Collaborate with the team to drive initiatives such as promotions, optimal pricing, and ensuring inventory continuity with hotel partners.
 </li>
 <li>
 Provide constructive feedback to the team and engage in discussions regarding career growth, guiding their professional development.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 
 <ul>
 <li>
 MBA from a reputed institute with 6 to 9 years of experience in sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.
 </li>
 </ul>
 
 
 
 
 
 
 Key Success Factors for the Role
 
 
 
 <ul>
 <li>
 Mindset that will constantly think about Return on Investment, business.
 </li>
 <li>
 Strong communication skills, Influencing skills, great interpersonal &amp; stakeholder management skills. High on energy, team player coupled with a great attitude.
 </li>
 <li>
 Proficiency in MS Excel and MS PowerPoint is essential.
 </li>
 </ul>
 
 
</div>

Zonal Manager - Hyderabad

Cendyn

<div>
 
 Job Purpose
 
 
 
 As an Account Manager, you will work with our clients to drive retention, renewals, adoption, client satisfaction, and growth. This is a client-facing role requiring outstanding relationship management and organizational skills as well as strong technical acumen. You will work with a variety of users within our hotel and hospitality partner&rsquo;s organizations to achieve successful outcomes throughout the client lifecycle. You will plan and execute strategy for the account - leveraging internal resources to achieve desired outcomes. You will be the primary contact for all things Cendyn to your assigned client portfolio.
 
 
 
 Job Responsibilities
 
 
 
 The essential functions include, but are not limited to the following:
 
 
 <ul>
 <li>
 Client Relationship Management:
 </li>
 <ul>
 <li>
 Manage a portfolio of accounts, fostering long-term business relationships with clients to support their success and engagement.
 </li>
 <li>
 Serve as the primary contact for clients, guiding them from onboarding through renewal and beyond.
 </li>
 <li>
 Oversee the delivery of contracted scope of work for assigned accounts, where appropriate.
 </li>
 </ul>
 <li>
 Client Engagement &amp; Strategy:
 </li>
 <ul>
 <li>
 Implement proactive client engagement strategies to drive product adoption, training, renewals, and revenue growth.
 </li>
 <li>
 Develop and maintain Account Plans for each client to ensure proactive management and alignment with company goals.
 </li>
 <li>
 Demonstrate thought leadership by combining clients&rsquo; business objectives with hospitality strategy to deliver impactful, forward-thinking marketing solutions.
 </li>
 </ul>
 <li>
 Client Insights &amp; Performance Indicators Monitoring:
 </li>
 <ul>
 <li>
 Track and monitor client KPIs such as platform usage, settings, and sentiment to maintain relationship health.
 </li>
 <li>
 Conduct Business Reviews to share insights, set goals, consult on optimal product usage, and plan partnership development.
 </li>
 </ul>
 <li>
 Issue Resolution &amp; Advocacy:
 </li>
 <ul>
 <li>
 Act as an escalation point to ensure timely and proactive resolution of issues.
 </li>
 <li>
 Identify at-risk renewals and implement tailored remediation plans.
 </li>
 <li>
 Serve as a client advocate, collaborating with Sales, Product Management, Services, Support teams.
 </li>
 </ul>
 <li>
 CRM &amp; Internal Communication:
 </li>
 <ul>
 <li>
 Maintain accurate account data, log tasks and activities, and track opportunities in the CRM system, SalesForce.
 </li>
 <li>
 Communicate key account information to internal stakeholders.
 </li>
 </ul>
 <li>
 Client Education &amp; Satisfaction:
 </li>
 <ul>
 <li>
 Lead client webinars and other educational sessions to support ongoing product adoption and proficiency.
 </li>
 <li>
 Provide clients with updates and guidance on new features and product enhancements.
 </li>
 <li>
 Promote satisfaction and loyalty by understanding business needs and consulting to achieve their objectives.
 
 </li>
 </ul>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree-Field of Study: Business Administration, Hospitality or general Bachelor&rsquo;s degree and 2-3 years of experience, or a commensurate combination of education and experience.
 </li>
 <li>
 2-3 years of experience in Client Success or Account Management within a global SaaS or enterprise software environment, with a preference for experience handling large, strategic clients.
 </li>
 <li>
 Proven ability to establish and nurture relationships with stakeholders at all organizational levels, including influential individuals, managers, and business development teams.
 </li>
 <li>
 Demonstrated expertise in change management and driving business optimization initiative
 </li>
 <li>
 Excellent organizational skills, strong attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.
 </li>
 <li>
 Experience in Microsoft Suite (Outlook, Teams, Excel, Powerpoint) is preferred.
 </li>
 <li>
 Proficiency in SalesForce, Planhat, ZenDesk, JIRA preferred.
 </li>
 <li>
 Willing to travel based on client and business needs.
 
 
 </li>
 </ul>
 
 Work Timings
 
 
 
 Monday through Friday from 1 PM to 10 PM IST to provide healthy overlap between India, Europe and US teams and supporting all to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days&rsquo; work from office at Gurugram. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.
 
 
 
 EEO Statement
 
 
 
 Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.
 
 
 
 Other Duties
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
</div>

Account Manager

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