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account manager - shipping & logistics Jobs in Egypt Jobs In Egypt Jobs In Cairo Egypt

account manager - shipping & logistics

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accounting manager

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customer success account manager

account manager

ZIWO

<div>
 📍
 
 Location:
 
 The Greek Campus - Downtown - Cairo - Egypt | 🕒
 
 Type:
 
 Full-time
 
 
 💼
 
 Department:
 
 Account Management | 💻
 
 Work Setup:
 
 Onsite
 
 
 
 About ZIWO
 
 
 
 
 ZIWO
 
 is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Account Manager
 
 to support our growing client base. In this role, you will manage a portfolio of small accounts, ensuring customer satisfaction, retention, and incremental revenue through cross-selling and upselling minor features. You will also support the broader account management team with insights, reporting, and CRM updates.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Manage a portfolio of small accounts, ensuring strong customer satisfaction and retention
 </li>
 <li>
 Identify upsell and cross-sell opportunities for add-ons and minor feature upgrades
 </li>
 <li>
 Maintain accurate CRM records for client interactions and updates
 </li>
 <li>
 Support the account management team with insights, coordination, and reporting
 </li>
 <li>
 Escalate customer concerns to senior account managers when needed
 </li>
 <li>
 Participate in product and feature training to enhance upsell effectiveness
 </li>
 <li>
 Build positive relationships with clients by serving as their first point of contact
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, IT, or a related field
 </li>
 <li>
 Minimum 2 year of experience in customer support, sales, or account coordination
 </li>
 <li>
 Strong interpersonal, communication, and follow-up skills
 </li>
 <li>
 Willingness to learn, grow, and progress into senior roles
 </li>
 <li>
 Familiarity with CRM tools (preferred)
 </li>
 <li>
 Proficiency in English (mandatory); Arabic and/or French is a strong plus
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits
 </li>
 <li>
 Dynamic, collaborative, and supportive culture
 </li>
 <li>
 Partner with clients across the GCC and MENA region
 </li>
 <li>
 Contribute to a fast-growing SaaS company shaping the future of customer communication
 </li>
 <li>
 Clear growth pathways within the account management career track
 </li>
 <li>
 Salaries paid in USD
 
 
 </li>
 </ul>
 
 ZIWO
 
 is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
</div>

Account Manager

REDA Chemicals

<div>
 
 
 Account Manager in Coatings and Construction
 
 
 
 
 Job Ref: JB827 &ndash; Cairo, Egypt
 
 
 
 
 REDA Chemicals
 
 
 
 
 
 
 
 About the Company
 
 
 
 
 
 
 At REDA Chemicals, we passionately market and distribute a unique and innovative portfolio of specialty raw materials and industrial chemicals. We have one of the largest distribution networks with local services in more than 34 countries across the Middle East, Asia, and Africa.
 
 
 
 
 
 We are currently looking for go-getters to join our team for the following role:
 
 
 
 
 
 
 Title: Account Manager
 
 
 
 
 Industry: C1 &ndash; Coatings and Construction
 
 
 
 
 Function: Sales
 
 
 
 
 Reporting to: Business Unit Manager
 
 
 
 
 Location: Cairo, Egypt
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 As an Account Manager for the Coatings &amp; Construction business at REDA Chemicals Egypt, you will play a pivotal role in driving growth and strengthening our market position within the coatings, paints, and construction chemicals segment.
 
 
 
 
 
 This role combines technical understanding with strong commercial skills, requiring familiarity with formulation chemistry and applications in coatings and construction, such as decorative and industrial paints, protective coatings, waterproofing systems, flooring solutions, mortars, and admixtures.
 
 
 
 
 
 You will be responsible for managing and expanding customer accounts, identifying new business opportunities, and positioning REDA Chemicals as a trusted technical and commercial partner to manufacturers, applicators, and contractors across Egypt, you will deliver value-added, solution-driven offerings that address customer challenges and support sustainable, profitable growth.
 
 
 
 
 
 This position is ideal for technically inclined sales professionals with a strong background in specialty chemicals and a passion for developing long-term customer partnerships in the Coatings &amp; Construction market.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and maintain long-term relationships with customers in the Coatings &amp; Construction industry (e.g., paint manufacturers, construction chemicals producers, contractors, and applicators).
 </li>
 <li>
 Identify new business opportunities and convert qualified leads into profitable sales.
 </li>
 <li>
 Monitor market trends, competitors, and customer needs to identify areas for business expansion in Egypt.
 </li>
 <li>
 Promote and sell specialty raw materials such as resins, binders, pigments, fillers, additives, polymers, admixtures, and related solutions for coatings and construction applications.
 </li>
 <li>
 Collaborate with business unit management, supply chain, to deliver tailored solutions that meet customer requirements.
 </li>
 <li>
 Achieve sales targets, margin objectives, and growth KPIs, in line with the company&rsquo;s strategic objectives.
 </li>
 <li>
 Provide regular sales forecasts, pipeline updates, and performance reports to management.
 </li>
 <li>
 Represent REDA Chemicals at customer meetings, technical visits, trade shows, and industry events as required.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in chemistry, Chemical Engineering, or a closely related field.
 </li>
 <li>
 Minimum 4 years of experience in sales specialty chemicals industry
 </li>
 <li>
 Previous working experience with a chemical distribution company or chemical manufacturer is an advantage.
 </li>
 <li>
 Familiarity with market trends and basic regulatory considerations in the coatings and construction chemicals sector.
 </li>
 <li>
 Demonstrated ability to develop and manage long-term customer relationships with key manufacturers, formulators, applicators, and technical/R&amp;D teams.
 </li>
 <li>
 Familiarity with CRM systems and very good command of MS Office (Excel, PowerPoint, Outlook, etc.).
 </li>
 <li>
 Very good communication skills in Arabic and English, both written and verbal.
 </li>
 <li>
 Strong selling, negotiation, presentation, and time-management skills.
 </li>
 <li>
 Ability and willingness to travel across Egypt, work both indoors and outdoors, and visit customer and manufacturing sites.
 </li>
 <li>
 Candidates should be based in Greater Cairo.
 </li>
 </ul>
</div>

talabat

<div>
 
 
 ROLE SUMMARY
 
 
 
 The Account Manager - Vendor Help Desk will be responsible for offering remote support to talabat&rsquo;s long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This role&rsquo;s engagement with our accounts is critical to their future success with talabat, especially for accounts that have been newly onboarded on the platform. We expect this role to offer basic account management capabilities in a virtual form, and potentially gain a path to join the local Sales team as part of the natural career progression.
 
 
 
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 <ul>
 <li>
 Make periodic calls to talabat&rsquo;s long tail accounts, and act as their main point of contact for commercial guidance. This includes both inbound and outbound calling.
 </li>
 <li>
 Educate the accounts on recommended actions to take (why and when) at a basic level, and ensure they take those actions so that they can grow their business on talabat.
 </li>
 <li>
 Help grow the long tail portfolio by delivering on key input and output metrics from the vendor point of view, such as engagement rate, orders, GMV, menu quality, order cancellation rate, etc.
 </li>
 <li>
 Guide the accounts to build self-serve capability by constantly educating them on the right actions to take - both for commercial as well non-commercial tasks (e.g. creating tickets on the Vendor Portal for operational issues).
 </li>
 <li>
 Ensure a high level of adherence to our internal guidance on ways of working, and engagement mechanisms with the account.
 </li>
 </ul>
 
 
 
 
 
 WHAT DID WE ORDER?
 
 
 <ul>
 <li>
 University Graduates Only.
 </li>
 <li>
 Experience in Sales or Account Management is a plus.
 </li>
 <li>
 Minimum B2 level proficiency in English as well as Arabic.
 </li>
 <li>
 Knowledge and experience working on MS Excel. Background with tools such as Tableau is a plus.
 </li>
 <li>
 Highly motivated with curiosity to learn and excel in a fast-paced and constantly changing environment.
 </li>
 </ul>
 
 
 
</div>

Online Account Manager

Wisely Insure

<div>
 
 
 Tasks and Responsibilities:
 
 
 <ul>
 <li>
 Handle day to day claims with corporate and Individual clients
 </li>
 <li>
 Responsible for client retention and policy renewals&nbsp;
 </li>
 <li>
 Responsive to client inquiries, service concerns and any requests
 </li>
 <li>
 Deal directly with Insurance companies regarding the service&nbsp;
 </li>
 <li>
 Handle and follow-up on collections and payment matters from the client side and insurance company.&nbsp;
 </li>
 <li>
 Might be asked to visit client premises or perform meetings based on need basis
 </li>
 <li>
 Issue motor policies and other non-life policies through Insurance companies&nbsp;
 </li>
 <li>
 Report directly to the&nbsp;General Insurance Unit Head
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor Holder of any related field (Non-medical)
 </li>
 <li>
 1- 2 years Experience as an account manager B2B in any field&nbsp;
 </li>
 <li>
 Excellent command of English language
 </li>
 <li>
 Excellent Microsoft Excel&nbsp;
 </li>
 <li>
 Presentable and Organized
 </li>
 <li>
 Client Oriented&nbsp;
 </li>
 <li>
 Preferably with a Car
 </li>
 </ul>
</div>

Account Manager (Motor)

DHL Express

<div>
 
 Role Purpose:
 
 
 
 The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Development &amp; Growth / Acquisition:
 
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
 </li>
 <li>
 Manage and develop a specific group of customers with the objective of continuous growth across all products Manage, Maintain and improve the customer&rsquo;s business profitability
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and maintain multi-level relationships with key decision-makers.
 </li>
 <li>
 Conduct quarterly business reviews to assess performance and identify growth opportunities.
 </li>
 <li>
 Ensure timely resolution of service issues through coordination with internal teams.
 
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Analysis
 
 
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends.
 </li>
 <li>
 Design strategies to defend and grow market share.
 
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with Customer Service, Operations, and Regional Sales teams.
 </li>
 <li>
 Lead initiatives to implement new solutions for strategic accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience And Competencies
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Logistics, or related field.
 </li>
 <li>
 3&ndash;4 years of experience in B2B sales or account management (preferably in logistics/express industry).
 </li>
 <li>
 A proved track in sales performance and achievements.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong consultative selling and negotiation skills.
 </li>
 <li>
 SLNB completion
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Analytical mindset with strategic planning capabilities.
 </li>
 <li>
 Proficiency in English and Arabic.
 
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 
 <ul>
 <li>
 Customer-centric and results-driven.
 </li>
 <li>
 Resilient, proactive, and able to work under pressure
 </li>
 </ul>
</div>

Key Account Manager

ArabyBrand

<div>
 If you are detail-oriented and have strong communication, analytical and planning skills, this is the perfect job for you! We are looking for a Senior/Mid-Level Key Account Manager (Digital &amp; Business Strategiest)
 
 
 
 
 The Big Picture:
 
 
 
 
 Araby Brand, a dynamic digital marketing agency in the MENA region, specializes in performance marketing tailored to each client's unique needs. Our goal is to become a leading agency in the EMEA region, while ensuring that we remain an exceptional place to work.
 
 
 
 About The Role:
 
 
 
 As a senior Key Account Manager, you will oversee a portfolio of key clients, nurture existing relationships, and spearhead new business initiatives.
 
 
 This role provides a dynamic and fast-paced environment ideal for those passionate about digital marketing and eager to innovate and drive results.
 
 
 
 Key Responsibilities Include:
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact and communication bridge between clients, ensuring their needs are promptly and effectively addressed.
 </li>
 <li>
 Cultivate and maintain long-term, trust-based relationships with clients to promote loyalty and satisfaction
 </li>
 <li>
 Skillfully negotiate contracts and agreements to achieve mutually beneficial outcomes.
 </li>
 <li>
 Proactively and professionally handle client concerns and inquiries in a timely manner.
 </li>
 <li>
 Prepare detailed account, performance and revenue reports that showcase key performance metrics and provide actionable insights.
 </li>
 <li>
 Identify growth opportunities within client accounts and collaborate with internal teams to drive sales
 </li>
 <li>
 Develop innovative strategies to strengthen client relationships and Develop innovative strategies to strengthen client relationships and increase revenue while delivering exceptional value.
 </li>
 <li>
 Ensure timely resolution of critical issues to facilitate effective escalation management
 </li>
 <li>
 Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed
 </li>
 <li>
 Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
 </li>
 <li>
 Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal
 </li>
 <li>
 Provide input on new processes and workflows as needed
 </li>
 <li>
 Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A degree from a university in the fields of Marketing, Mass Communication, Business or another related area.
 </li>
 <li>
 At least 3+ years of proven experience in Account Management within the digital marketing industry
 </li>
 <li>
 Deep understanding of online marketing tools, trends, and social media platforms.
 </li>
 <li>
 Excellent communication and problem-solving skills with close attention to detail.
 </li>
 <li>
 Fluent in both spoken and written English as well as Arabic.
 </li>
 <li>
 Good knowledge of CRM Software, Microsoft Office, and G-Suite applications.
 </li>
 <li>
 Ability to customize solutions according to the client's specific needs and goals.
 </li>
 <li>
 Ability to handle multiple tasks at once and manage various projects without making mistakes
 </li>
 <li>
 Strong negotiation capabilities complemented by analytical abilities that can lead to successful results
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join Araby Brand?
 
 
 
 <ul>
 <li>
 Exciting bonus opportunities, incentives &amp; profitshare
 </li>
 <li>
 Comprehensive health insurance coverage
 </li>
 <li>
 Growth Opportunities: Be part of a team that values personal and professional development, with continuous learning and career advancement opportunities
 </li>
 <li>
 Innovative Environment: Work in a dynamic, agile setting where creativity and innovation are encouraged
 </li>
 <li>
 Impactful Work: Play a crucial role in driving the growth and success of our clients' businesses
 </li>
 <li>
 Collaborative Culture: Join a passionate team dedicated to excellence and teamwork
 </li>
 <li>
 Flexible Work Arrangements: Enjoy flexible working options, including remote work, to support a healthy work-life balance
 </li>
 </ul>
</div>

Explore 379+ Account manager in Egypt Jobs In Egypt Jobs In Cairo Egypt this December. Find roles across top companies and apply now to boost your career.

379 account manager jobs IN Egypt Jobs In Egypt Jobs In Cairo Egypt

Account Manager

Account Manager

Online Account Manager

Account Manager (Motor)

Key Account Manager

Key Account Manager

Key Account Manager