sales manager

agency operations manager Jobs in Kuwait City Kuwait

agency operations manager

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area manager (f&b)

assistant design manager Jobs in Kuwait City Kuwait

assistant design manager

business development manager Jobs in Kuwait City Kuwait

business development manager

account manager

Sama X

<div>
 
 The Sales Manager is responsible for driving Sama X Starlink broadband solutions and services revenue growth for across Kuwait and, when required, other GCC markets. The role focuses on developing and managing both direct (inbound digital/web-based and outbound) and indirect sales channels to accelerate sales of satellite broadband connectivity solutions.
 
 
 The Sales Manager will lead go-to-market execution across key segments including VVIP customers, professional consumers, SMEs, large enterprises, government entities, Telcos/MNOs, O&amp;G (onshore/offshore), maritime and integrators amongst others requiring high-performance satellite connectivity.
 
 
 The Sales Manager should have existing and strong contacts with key industries in Kuwait such as O&amp;G, banks, government and public sector, maritime and logistics.
 
 
 The role requires strong commercial leadership to position Sama X&rsquo;s broadband solutions as a reliable, high-performance alternative for primary, backup, and mission-critical connectivity needs.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Identify, engage, and close new business opportunities in Kuwait.
 </li>
 <li>
 Drive the sales process rigorously: from prospecting, qualification, and solution presentation to negotiation and closing
 </li>
 <li>
 Build and maintain relationships with high-value clients, acting as their key point of contact and ensuring a high level of satisfaction
 </li>
 <li>
 Develop proposals, negotiate terms, and finalize contracts with enterprise clients
 </li>
 <li>
 Provide ongoing account management, identifying upselling and cross-selling opportunities.
 </li>
 <li>
 Conduct thorough market research to stay informed about industry trends, competitor activities, and market demands
 </li>
 <li>
 Represent the company at industry events in Kuwait and networking opportunities, building brand awareness and fostering new business connections
 </li>
 <li>
 Development and oversight of all direct channel development
 </li>
 <li>
 Develop indirect channel partnerships, including, but not limited to, ICT VARs, Satellite Solutions Providers, Telecommunications Operators/MNOs and integrators.
 </li>
 <li>
 Support CCO and senior sales leads to develop and manage pipeline and sales forecasts vs. budget and ensure accurate and meaningful reporting against KPIs and targets
 </li>
 <li>
 Responsible for meeting revenue targets and for implementing supporting strategies, varying by segment or market
 </li>
 </ul>
 
 
 
 Candidate Requirements
 
 
 
 <ul>
 <li>
 University graduate, ideally with a post-graduate degree, in a relevant field (e.g. business, telecommunications, engineering)
 </li>
 <li>
 10 years or more of sales experience in ICT, connectivity, broadband industry, ideally with previous responsibility for regional and international sales.
 </li>
 <li>
 Previous exposure to satellite communications not essential, but preferable
 </li>
 <li>
 Demonstrable track record of developing new markets and achieving sales targets
 </li>
 <li>
 Ideally, experience in a start-up environment and/or building a new business line within a larger group
 </li>
 <li>
 Strong communication skills to give direction to all stakeholders in various areas within team and across other functions (Finance, Technology, etc.)
 </li>
 <li>
 Strong network across Kuwait and the GCC region.
 </li>
 <li>
 Excellent interpersonal and presentation skills and ability to persuade and lead diverse stakeholders
 </li>
 <li>
 Comfortable with B2B sales (B2C nice to have), including proposal and bid management for bespoke/partner sales
 </li>
 <li>
 Strong and significant experience to direct a team toward the right decisions in the shortest possible time
 </li>
 <li>
 Fluent in English, Arabic (preferred)
 </li>
 </ul>
</div>

Sales Manager

Canonical

<div>
 The Software Alliances team at Canonical works with leading software companies to optimize and enable their products with Ubuntu and other Canonical software, for instance our AI offerings. We develop joint product roadmaps, drive delivery, and formulate go-to-market plans, content and processes, enabling differentiated offerings and robust product life-cycle support anchored to best-in-class Canonical products. Enterprises are able to receive the benefits of open source, securely maintained, and validated solutions from cloud to edge, whether purchased from Canonical, embedded in Alliance partners' products, or accessed through the cloud.
 
 
 The successful candidate is someone who has demonstrated success in business development or product management, both as a leader and an individual contributor in major accounts. If you are someone who is passionate about open source, can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you. This role is ideal for professionals with 7+ years of experience.
 
 
 Location: This role will be based remotely in the EMEA region.
 
 
 The role entails
 
 
 <ul>
 <li>
 Setting the account strategy in a major account, region, and/or vertical.
 </li>
 <li>
 Collaborating with product, engineering, alliance and marketing teams at partners to align on open-source strategies.
 </li>
 <li>
 Capturing partner requirements, evaluating gaps, and identifying Canonical opportunities.
 </li>
 <li>
 Coordinating with marketing and product teams on messaging, content creation, and launch plans.
 </li>
 <li>
 Creating partner- and customer-facing materials like reference architectures, joint blueprints, webinars, presentations, videos, and white papers.
 </li>
 <li>
 Driving Ubuntu adoption within targeted alliance accounts, advocating its benefits to stakeholders and working with partners on enablement training for their development, delivery, support and commercial teams.
 </li>
 <li>
 Influencing alliance partners to build with Canonical technology.
 </li>
 <li>
 Up to 25% travel, including internationally, for internal conferences and to drive partnerships in person.
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Demonstrated cross-functional leadership and influence
 </li>
 <li>
 Exceptional academic track record from both high school and university or a compelling narrative about your alternative chosen path.
 </li>
 <li>
 Bachelor's degree in science, technology and/or engineering.
 </li>
 <li>
 Experience in software development and system architecture.
 </li>
 <li>
 Customer-facing experience in software engineering, product management, business development, technology strategy or similar functions.
 </li>
 <li>
 Excellent communication skills across all levels of stakeholders - individual contributors to the C-suite; ability to grasp complex material and synthesize key points.
 </li>
 <li>
 Ability to think and work at both strategic and tactical levels.
 </li>
 <li>
 Disciplined and self motivated for a remote-first workplace environment.
 
 
 </li>
 </ul>
 
 Nice-to-have Skills And Experience
 
 
 
 <ul>
 <li>
 Experience with open source software and open source business models.
 </li>
 <li>
 Product management or program management experience.
 </li>
 <li>
 Understanding of marketing and go-to-market strategy.
 </li>
 <li>
 Sector-specific experience in finance, telecommunications, automotive, or public sectors.
 </li>
 <li>
 Working knowledge of independent hardware and software vendor go-to-market motions.
 </li>
 <li>
 Post-graduate degree in science, technology or engineering field.
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Alliances Director, EMEA

Almarai - المراعي

<div>
 
 
 Territory Customer Manager
 
 |
 
 Kuwait City, Kuwait
 
 
 
 
 
 
 
 
 
 
 The Company
 
 
 
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website &ndash;
 
 
 www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 
 
 
 
 
 
 The Role:
 
 
 
 To directly manage the assigned territory Performance against Customer potential and Company Set Targets. To manage the performance of his team members by checking their daily achievements, set daily objectives and manage customer call plans.
 
 
 
 
 
 
 
 
 
 To be successful in this role, you must have the following:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business or marketing.
 </li>
 <li>
 4-5 in Foodservice industry; Experience in managing teams and Multi categories.
 </li>
 <li>
 English proficiency; Computer literacy.
 </li>
 <li>
 Driving license.
 </li>
 <li>
 Competencies such as; Proficient in team management; Leadership skills; Excellent communication and interpersonal skills; Assertive; Time management skills; Go getter personality; Analytical skills; Negotiation and coaching skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

Territory Customer Manager

Solution Plus

Solution Plus Co. is a forward-thinking, service-driven technology partner specializing in delivering state-of-the-art Information Technology solutions designed to align with and enhance customer business objectives. With a uniquely human-centered approach, we craft custom software solutions that empower organizations to streamline operations, drive growth, and unlock new market opportunities.Guided by our &ldquo;People First&rdquo; principle, we embrace challenges with agility and innovation, ensuring every solution we deliver is practical, impactful, and tailored to simplify our clients&rsquo; lives.From enterprise-grade software development and cloud solutions to IT infrastructure, security, and digital transformation services, Solution Plus Co. provides a comprehensive portfolio of products and services. We work seamlessly with businesses of all scales, across diverse industries and platforms, delivering technology that evolves with our clients&rsquo; ambitions.At Solution Plus Co., we don&rsquo;t just build technology&mdash;we build long-term partnerships that enable organizations to thrive in an ever-changing digital landscape.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Kuwait- Salmiya. The Sales Specialist will be responsible for identifying potential customers, conducting sales presentations, and following up to close sales. Daily tasks include managing customer relations, providing excellent customer service, and creating sales reports. The specialist will also assist in training new sales staff and implementing sales management strategies.Qualifications<ul><li>Strong Communication and Customer Service skills</li><li>Proven Sales experience and skills</li><li>Experience in Training and Sales Management</li><li>Excellent organizational and time-management skills</li><li>Ability to work independently and collaboratively in a team setting</li><li>Experience in the technology or software industry is a plus</li><li>Bachelor's degree in Business, Sales, Marketing, or related field</li><li>Candidates to provide top 10 customers of thier own</li></ul>Job Type: Full-timePay: KD350.000 - KD850.000 per month

Sales Specialis/ Accunt Manager / Sales Person

Zain

<div>About the Role 
The CRM Junior is responsible for supporting the CRM Senior in CRM implementations (collaboration, review and approval), acting as technical testing resource during applicable phases of the project lifecycle. Performing support functions for applications post-implementation (past go-live). Supporting and maintaining systems and applications under CRM to achieve Zain's goals of customer satisfaction and speed to market.
Responsibilities
Review, analyze and approve the design and development of vendor modules and CRM applications, collaborate with the vendor on the development and documentation of technical requirements for solutions to develop design documents based on agreed upon requirements<ul><li>Handover and transfer knowledge of new applications/services to the operations team and inform Zain users of changes to applications to ensure the proper transfer of information and knowledge</li><li>Act as the testing resource during applicable phases of the project lifecycle (unit and integration testing) and perform acceptance testing for the new services/projects, software releases, upgrades and expansions and report status according to implementation plan</li><li>Perform maintenance and administration of in-house developed applications to ensure that there are no drops in performance</li><li>Perform second Level front-end application support to investigate and efficiently resolve trouble tickets and customer complaints</li><li>Participate in evaluating and providing feedback for commercial concept papers and technical requirements and oversee pre-production and production environments for all systems to ensure the stability of systems and escalate risks to the concerned areas</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</li></ul>
What We Need From You<ul><li> 
Ability to communicate, present and influence all levels of the organization</li><li>Excellent verbal and written communications skills</li><li>Proficiency in agile methodologies</li><li>Knowledgeable in CRM systems</li><li>CRM applications experience</li><li>Knowledge of CRM support processes specific to the telecom industry</li><li>Advanced Microsoft Office toolkit (Excel, pptx)</li><li>Competency in SQL &amp; Python is a plus</li></ul></div>

Customer Relationship Management

<div>About the Role 
The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
Responsibilities:<ul><li>
Design and maintain the Prepaid ATL product portfolio and strategy roadmap</li><li>
Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)</li><li>
Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns</li><li>
Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches</li><li>
Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels</li><li>
Develop business rules and processes related to new products</li><li>
Liaise with product testing stakeholders to develop and conduct appropriate testing procedures</li><li>
Develop go-to-market strategies and ensure products launch in accordance with roadmap</li><li>
Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy</li><li>
Liaise with Marcom team to support development of marketing and communications material</li><li>
Liaise with Pricing teams to develop up/cross sell campaigns and promotions\</li><li>
Recommend correction actions from post launch gap-analysis on the products and services</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.</li></ul>
What We Need From You<ul><li> 
Leadership &amp; Stakeholder Management:</li><li>Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives</li><li>Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)</li><li>Proven ability to influence without direct authority in matrix environments</li><li>Market &amp; Business Expertise:</li><li>Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models</li><li>Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage</li><li>Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing</li><li>CVM &amp; Commercial Capabilities:</li><li>Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)</li><li>Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions</li><li>Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)</li><li>Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement</li><li>Analytics &amp; Data Skills:</li><li>Strong analytical thinking with the ability to interpret customer data and derive actionable insights</li><li>Hands-on experience with data extraction, cleansing, and validation from multiple data sources</li><li>Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)</li><li>Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus</li><li>Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus</li><li>Execution &amp; Project Management:</li><li>Strong organizational and project management skills with the ability to manage multiple initiatives in parallel</li><li>Ability to efficiently manage own time and prioritize team workload in a fast-paced environment</li><li>Experience working with campaign management systems and coordinating execution with operations and channels</li><li>Strong risk identification and mitigation skills, especially in large-scale CVM initiatives</li><li>Problem Solving &amp; Innovation:</li><li>Ability to analyze complex situations and develop creative, practical, and value-driven solutions</li><li>Comfortable challenging existing approaches and proposing new ways to improve prepaid performance</li><li>Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)</li><li>Communication &amp; Influence:</li><li>Excellent written and verbal communication skills</li><li>Strong presentation and storytelling capabilities to translate data into clear business narratives</li><li>Effective negotiation and persuasion skills when aligning priorities and managing trade-offs</li><li>Additions:</li><li>Experience with omni-channel CVM and customer journeys</li><li>Exposure to AI / ML-driven targeting or next-best-action models</li><li>Experience in data monetization or partnerships is a plus</li></ul>
Bachelor's Degree required, master's in business/MBA preferred
Business, marketing, engineering or a related field</div>

Prepaid Customer Value Management

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and maintain the Prepaid ATL product portfolio and strategy roadmap
 </li>
 <li>
 Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)
 </li>
 <li>
 Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns
 </li>
 <li>
 Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches
 </li>
 <li>
 Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels
 </li>
 <li>
 Develop business rules and processes related to new products
 </li>
 <li>
 Liaise with product testing stakeholders to develop and conduct appropriate testing procedures
 </li>
 <li>
 Develop go-to-market strategies and ensure products launch in accordance with roadmap
 </li>
 <li>
 Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy
 </li>
 <li>
 Liaise with Marcom team to support development of marketing and communications material
 </li>
 <li>
 Liaise with Pricing teams to develop up/cross sell campaigns and promotions\
 </li>
 <li>
 Recommend correction actions from post launch gap-analysis on the products and services
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 <ul>
 <li>
 Leadership &amp; Stakeholder Management:
 
 
 </li>
 </ul>
 &ndash; Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives
 
 
 &ndash;Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)
 
 
 &ndash;Proven ability to influence without direct authority in matrix environments
 
 
 <ul>
 <li>
 Market &amp; Business Expertise:
 
 
 </li>
 </ul>
 &ndash;Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models
 
 
 &ndash;Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage
 
 
 &ndash;Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing
 
 
 <ul>
 <li>
 CVM &amp; Commercial Capabilities:
 
 
 </li>
 </ul>
 &ndash;Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)
 
 
 &ndash;Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions
 
 
 &ndash;Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)
 
 
 &ndash;Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement
 
 
 <ul>
 <li>
 Analytics &amp; Data Skills:
 
 
 </li>
 </ul>
 &ndash;Strong analytical thinking with the ability to interpret customer data and derive actionable insights
 
 
 &ndash;Hands-on experience with data extraction, cleansing, and validation from multiple data sources
 
 
 &ndash;Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)
 
 
 &ndash;Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus
 
 
 &ndash;Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus
 
 
 <ul>
 <li>
 Execution &amp; Project Management:
 
 
 </li>
 </ul>
 &ndash;Strong organizational and project management skills with the ability to manage multiple initiatives in parallel
 
 
 &ndash;Ability to efficiently manage own time and prioritize team workload in a fast-paced environment
 
 
 &ndash;Experience working with campaign management systems and coordinating execution with operations and channels
 
 
 &ndash;Strong risk identification and mitigation skills, especially in large-scale CVM initiatives
 
 
 <ul>
 <li>
 Problem Solving &amp; Innovation:
 
 
 </li>
 </ul>
 &ndash;Ability to analyze complex situations and develop creative, practical, and value-driven solutions
 
 
 &ndash;Comfortable challenging existing approaches and proposing new ways to improve prepaid performance
 
 
 &ndash;Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)
 
 
 
 &ndash;Communication &amp; Influence
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills
 
 
 </li>
 </ul>
 &ndash;Strong presentation and storytelling capabilities to translate data into clear business narratives
 
 
 &ndash;Effective negotiation and persuasion skills when aligning priorities and managing trade-offs
 
 
 <ul>
 <li>
 Additions:
 
 
 </li>
 </ul>
 &ndash;Experience with omni-channel CVM and customer journeys
 
 
 &ndash;Exposure to AI / ML-driven targeting or next-best-action models
 
 
 &ndash;Experience in data monetization or partnerships is a plus
 
 
 
 Bachelor&rsquo;s Degree Required, Master&rsquo;s In Business/MBA Preferred
 
 
 
 Business, marketing, engineering or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 </ul>
</div>

ZAIN2182 - Prepaid Customer Value Management

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