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Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Dubai, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.</div><h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed</li></ul><p></p><ul><li><br>
Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)</li></ul><p></p><ul><li><br>
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization&rsquo;s policies and applicable legal requirements</li></ul><p></p><ul><li><br>
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)</li></ul><p></p><ul><li><br>
Create and maximize relationships with client partners</li></ul><p></p><ul><li><br>
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance</li></ul><p></p><ul><li><br>
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching</li></ul><p></p><ul><li><br>
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner</li></ul><p></p><ul><li><br>
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement</li></ul><p></p><ul><li><br>
Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements</li></ul><p></p><ul><li><br>
Attend business reviews with the client</li></ul><p></p><ul><li><br>
Handle a team of team leaders</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>Associate's Degree in related field with more than seven years of experience (with at least three years of Progressive Management Experience) preferred</li><li>Prior experience in priorty banking, high value customers, retail/ecommerce, fashion, five star hotels, preferred</li></ul><p></p><ul><li><br>
Call center experience preferred</li></ul><p></p><ul><li><br>
Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback</li></ul><p></p><ul><li><br>
Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal</li></ul><p></p><ul><li><br>
Work well under pressure and follow through on items to completion while maintaining professional demeanor</li></ul><p></p><ul><li><br>
Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates</li></ul><p></p><ul><li><br>
Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment</li></ul><p></p><ul><li><br>
Demonstrated ability to mentor, coach and provide direction to a team of employees</li></ul><p></p><ul><li><br>
Willingness to work a flexible schedule</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Career Framework Role</b></h2><div>
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.</div><p></p><h2 class="jobSectionHeader"><b><br>
Disclaimer</b></h2><div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div></div></div></div><p></p>

Account Manager - Luxury Retail, Ecommerce

<div><h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities
</b></h2><ul><li>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed</li></ul><p>
</p><ul><li>Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)</li></ul><p>
</p><ul><li>Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization&rsquo;s policies and applicable legal requirements</li></ul><p>
</p><ul><li>Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)</li></ul><p>
</p><ul><li>Create and maximize relationships with client partners</li></ul><p>
</p><ul><li>Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance</li></ul><p>
</p><ul><li>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching</li></ul><p>
</p><ul><li>Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner</li></ul><p>
</p><ul><li>Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement</li></ul><p>
</p><ul><li>Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements</li></ul><p>
</p><ul><li>Attend business reviews with the client</li></ul><p>
</p><ul><li>Handle a team of team leaders</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Candidate Profile
</b></h2><ul><li>Associate's Degree in related field with more than seven years of experience (with at least three years of Progressive Management Experience) preferred</li></ul><p></p><ul><li>Prior experience in priorty banking, high value customers, retail/ecommerce, fashion, five star hotels, preferred</li></ul><p>
</p><ul><li>Call center experience preferred</li></ul><p>
</p><ul><li>Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback</li></ul><p>
</p><ul><li>Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal</li></ul><p>
</p><ul><li>Work well under pressure and follow through on items to completion while maintaining professional demeanor</li></ul><p>
</p><ul><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates</li></ul><p>
</p><ul><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment</li></ul><p>
</p><ul><li>Demonstrated ability to mentor, coach and provide direction to a team of employees</li></ul><p>
</p><ul><li>Willingness to work a flexible schedule</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Career Framework Role
</b></h2><p>Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.</p><p>
</p><h2 class="jobSectionHeader"><b>Disclaimer
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p></div>

TikTok

About the Client Solutions Team: <p>About the Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok's suite of advertising solutions. Our team is composed of digital marketing experts who proactively shape clients' growth strategies, including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships. Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.</p> About the role: <p>The Client Solutions Manager - Retail & eCommerce is an expert in TikTok's performance and branding solutions for retail and ecommerce clients across the GCC, particularly in Saudi Arabia. This role focuses on industries such as fashion, electronics, furniture, beauty, and lifestyle retail. The CSM acts as a strategic partner to advertisers, supporting them across the full funnel, from awareness to conversion, while ensuring scalable campaign execution, robust measurement frameworks, and actionable insights that drive sales and long term growth. You will collaborate with Client Partners to design end to end strategies, manage campaign operations, and optimize performance across web and app channels. A strong understanding of web tracking, campaign optimizations, A / B testing, and measurement setup, is critical for success in this role.</p> Responsibilities: <ul> <li>Own and grow post sales relationships with ecommerce and retail advertisers, ensuring measurable performance outcomes and sustainable growth.</li> <li>Partner with Client Partners in pre sales to provide strategic recommendations on campaign architecture, bidding, audience targeting, and creative testing.</li> <li>Develop and optimize strategies to improve ROAS & CPA while maintaining efficiency across performance and branding campaigns.</li> <li>Ensure correct technical setup of Pixel and Events API integrations around data quality, attribution, and cross channel measurement.</li> <li>Conduct A / B testing and incrementality analyses to evaluate the impact of media strategies and guide future investment decisions.</li> <li>Translate performance data into business insights, creating benchmarks, dashboards, and case studies to inform optimization.</li> <li>Lead business reviews with clients to highlight growth opportunities, campaign learnings, and adoption of new TikTok commerce solutions.</li> <li>Collaborate cross functionally with Measurement, Product, and Creative Ops teams to deliver scalable success stories and test new ecommerce features.</li> <li>Champion ecommerce excellence internally by sharing best practices, local market trends, and success stories from KSA and the GCC region.</li> </ul> Minimum Qualifications: <ul> <li>Language & Communication: Due to the nature of the clients and regions this role will be supporting, high fluency in English and Arabic (spoken and written), with strong client facing communication skills is essential.</li> <li>Proven experience in digital marketing, performance advertising, or ecommerce media strategy, with proven results driving growth for retail or ecommerce clients.</li> <li>Strong analytical and problem solving skills, able to turn complex performance data into actionable insights.</li> <li>Hands on experience managing web conversion campaigns and applying measurement frameworks, attribution models, and A / B testing.</li> <li>Deep understanding of the Saudi and GCC ecommerce ecosystem, including seasonal trends, consumer behavior, and key retail moments.</li> </ul> Preferred Qualifications: <ul> <li>Sales oriented mindset with strong account management skills, ideally with experience growing ecommerce clients across competitive verticals.</li> <li>Familiarity with TikTok commerce solutions.</li> <li>Experience running incrementality or conversion lift studies for retail or ecommerce clients.</li> <li>Technical understanding of data tracking, product feed setup, and dynamic ad formats.</li> <li>Strong communication and stakeholder management skills, with the ability to simplify technical concepts for non technical partners.</li> </ul>

Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic ...

digitalgraphiks

<div><div><div><div><div>Published
</div><div></div><div>December 19, 2025
</div></div><div><div>Location
</div><div></div><div>United Arab Emirates, Dubai, United Arab Emirates, Dubai
</div></div><div><div>Category
</div><div></div><div>Activities Director
</div></div><div><div>Job Type
</div><div></div><div>Full-time
</div></div><div><div>Salary</div>
<div>50000
</div></div></div><div><p>DESCRIPTION</p>
<div><p>Online shopping has changed the way people buy, sell, and connect with brands. In a city like Abu Dhabi, where consumers are used to premium experiences and fast services, ecommerce is no longer just about listing products online. Today, success depends on three powerful elements working together: luxury, speed, and security. This combination has set a new benchmark for <b>Ecommerce Development Abu Dhabi</b>, and businesses that embrace it are leading the digital marketplace.</p>
</div><p>BENEFITS</p>
<div><p>Your ecommerce website is your digital storefront. Just like a high-end retail space, it must look elegant, feel effortless to navigate, and provide customers with complete peace of mind. If any one of these elements is missing, customers hesitate&mdash;and hesitation often leads to lost sales. At Digital Graphiks, we specialize in building ecommerce platforms that deliver premium design, lightning-fast performance, and strong security, all in one seamless experience.</p></div></div></div></div>

Ecommerce Development Abu Dhabi Secrets That Drive Sales and Loyalty

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
 </p><p>The Merchandise Planner will use a data-driven approach to optimize sales, margin and inventory in an omnichannel environment. They will forecast future seasonal demand at category &ndash; subcategory level for each region, maximize sell-thru in-season by collaborating with key stakeholders: Commercial, Finance, Ecommerce and Buying. Responsible to lead the OTB working in collaboration with commercial, Finance,<br>
Ecommerce as well as other roles within Supply Chain.
</p><p>Key Responsibilities</p><ul><li>Define the sales plan and OTB by partnering with Buying, Finance, Retail, and Ecommerce business to develop the merchandise strategy, using data-driven input from sales trends, market conditions and supplier demands to drive profitable decision making.</li><li>Monitor Inventory Aging and recommend actions on markdowns and liquidation to achieve inventory targets considering Category and Brand identity.</li><li>Drive pricing strategy and plan seasonal markdowns by item to maximize sales and gross margin in collaboration with Buying and Retail.</li><li>Assess and highlight risks and opportunities on sales, gross margin and inventory, based on supply or demand gaps, recommending possible solutions.</li><li>Re-plan business in-season based on latest performance and present it to management with recommendations</li><li>Develop and provide buying with category assortment recommendations plans by Channel / Region / Store which are aligned with the merchandise strategy and proactively suggest improvements to optimize revenue and profitability through what if Scenarios.</li><li>Monitor inventory mix in each location and recommend seasonal stock transfers, if needed, in order to boost sales.</li></ul><p><b>
What you&rsquo;ll need to succeed</b>
</p><p>5 years' experience in planning for categories like handbags, women's shoes, and accessories.</p><ul>
</ul><p></p><p>A bachelor's degree in supply chain or any related principle.</p><p>
Advanced Excel analytics skills</p><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Merchandise Planner - Tryano

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b>
What you'll be doing</b>
</p><p>Working as a Senior Graphic Designer you will be responsible for delivering high-impact visual assets across digital, print, retail, packaging, and campaign touchpoints. You will be the lead creative executor within the homeware division, elevating the brand&rsquo;s visual expression, ensuring consistency across all markets, and translating guidelines into compelling, culturally relevant assets.</p><p>
You will collaborates closely with Marketing, Content, VM, Ecommerce, Buying, CX, Retail, and external creative partners to support 360&deg; brand initiatives. You will oversee the full Homeware division portfolio, including full ownership and execution for Tanagra and asset adaptations for delegation brands (Baccarat, Christofle, Daum, Bernardaud, Villari, offering exposure to both regional and global brand ecosystems.</p><p>
With support from the Senior Marketing Manager, you will also guide the workload and development of junior designer(s).</p><p><b>
Key Responsibilities</b></p><p><b>
Creative Development &amp; Execution</b></p><ul><li><p>
Lead the design and execution of campaign key visuals, layouts, and brand assets across all channels.</p></li><li><p>
Translate strategic briefs and brand guidelines into strong creative concepts and premium visual expressions.</p></li><li><p>
Develop refined visuals for digital, social, print, packaging, in-store activations, and trade materials.</p></li><li><p>
Ensure all assets meet luxury brand standards and reflect elevated visual identity principles.</p></li></ul><p><b>
Team Guidance &amp; Workflow Oversight</b></p><ul><li><p>
Manage the junior designer(s)&rsquo; workload, quality of delivery, and day-to-day creative output with the support of the Head of Marketing.</p></li><li><p>
Provide constructive feedback, design direction, and mentorship to support skill development and elevate team output.</p></li></ul><p><b>
Collaboration &amp; Cross-Functional Support</b></p><ul><li><p>
Work closely with Marketing, VM, Content, PR, Buying, CRM, Ecommerce and Retail teams to deliver holistic, on-brand creative solutions.</p></li><li><p>
Attend photoshoots with the content team when required, contributing creative input, ensuring asset usability, and refining visual decisions.</p></li><li><p>
Collaborate with the Buying team and brand partners on product development projects, ensuring all outputs align with brand guidelines and visual identity standards.</p></li><li><p>
Liaise with external creative vendors, printers, freelancers and agencies as needed to support project delivery.</p></li></ul><p><b>
Design Systems &amp; Brand Consistency</b></p><ul><li><p>
Maintain, refine, and evolve brand guidelines, toolkits, templates, and asset libraries.</p></li><li><p>
Develop seasonal design systems for campaigns and product launches.</p></li><li><p>
Ensure visual consistency across all touchpoints, markets, and delegation brands.</p></li></ul><p><b>
Quality Control &amp; Production</b></p><ul><li><p>
Prepare accurate, production-ready artwork files for both print and digital formats.</p></li><li><p>
Oversee proofing, color accuracy, and final artwork refinements across vendors.</p></li><li><p>
Manage multiple projects simultaneously with efficiency and strong attention to detail.</p></li></ul><p><b>
What you will need to succeed</b></p><ul><li><p>
5&ndash;7 years of experience in graphic design, preferably within luxury, fashion, lifestyle, or premium brands.</p></li><li><p>
Advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); motion or animation Basic knowledge.</p></li><li><p>
Strong command of typography, layout, composition, and brand identity systems.</p></li><li><p>
Demonstrated experience working within luxury visual language and elevated aesthetics.</p></li><li><p>
Solid understanding of print production, packaging, colour management, and digital specifications.</p></li><li><p>
Ability to independently interpret complex briefs and translate them into polished, premium outputs.</p></li><li><p>
Strong time management, communication, and collaboration skills; comfortable working cross-functionally and dealing with multiple stakeholders.</p></li><li><p>
Proactive mindset, ability to take initiative, and commitment to continuous improvement.</p></li></ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Senior Graphic Designer - Luxury Homeware

NADIA

<div>
 <p>
  Nadia`s client is seeking a dynamic and experienced Manager of Travel Retail to lead a luxury perfume brand&rsquo;s global expansion and operations. This role will be responsible for developing and executing a strategic roadmap for opening new accounts, managing existing partnerships, optimizing category profitability, and ensuring seamless operations across duty-free and travel retail channels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate will have a strong background in travel retail in the luxury segment preferably in perfumery, exceptional leadership skills, and the ability to drive revenue growth through effective account management, staff recruitment and training, product curation, and high-level stakeholder engagement.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   <strong>
    <em>
     Business Development &amp; Account Management
    </em>
   </strong>
  </li>
  <li>
   Identify and secure new travel retail partnerships in key international markets.
  </li>
  <li>
   Develop and maintain strong relationships with travel retail operators, duty-free partners, and key stakeholders.
  </li>
  <li>
   Negotiate contracts, pricing, and terms of business to ensure mutually beneficial partnerships.
  </li>
  <li>
   Ensure timely collection of payments and manage credit terms with partners.
  </li>
  <li>
   Lead participation in global travel retail exhibitions and industry events to enhance brand presence and sales opportunities.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   <strong>
    <em>
     Category Profitability &amp; Product Strategy
    </em>
   </strong>
  </li>
  <li>
   Develop and execute category strategies to maximize revenue and profitability.
  </li>
  <li>
   Analyze sales performance and optimize product mix by introducing high-potential new products and phasing out underperforming ones.
  </li>
  <li>
   Advise senior management on new product development and exclusive travel retail offerings.
  </li>
  <li>
   Collaborate with marketing teams to drive product visibility and promotional activities tailored to travel retail consumers.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   <strong>
    <em>
     Operational Excellence &amp; Staff Management
    </em>
   </strong>
  </li>
  <li>
   Recruit, train, and manage a team of travel retail sales staff across different locations in collaboration with the HR Team.
  </li>
  <li>
   Manage BA&rsquo;s for sales &amp; service optimisation across duty-free retail.
  </li>
  <li>
   Design and implement an effective salary and compensation scheme to motivate and retain talent within the company&rsquo;s benchmarks.
  </li>
  <li>
   Develop staff training programs focusing on luxury customer experience, product knowledge, and sales techniques.
  </li>
  <li>
   Oversee roster management to ensure optimal staffing levels and operational efficiency.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Financial &amp; Performance Management
   </em>
  </strong>
 </p>
 <ol>
  <li>
   Set and monitor KPIs for sales, profitability, and market expansion.
  </li>
  <li>
   Develop and manage the travel retail budget, ensuring cost control and efficiency.
  </li>
  <li>
   Conduct regular business reviews with key partners and internal stakeholders to evaluate performance and identify growth opportunities.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Key Requirements
   </em>
  </strong>
  :
 </p>
 <ol>
  <li>
   Experience: Minimum 8&ndash;10 years in travel retail, preferably within perfumery and/or cosmetics in the luxury/Lifestyle in beauty industry.
  </li>
  <li>
   Expertise: Strong understanding of the global travel retail market, including duty-free operations and airport retail dynamics.
  </li>
  <li>
   Leadership: Proven experience in managing teams across multiple locations, with strong people development skills.
  </li>
  <li>
   Negotiation &amp; Relationship Management: Ability to build long-term relationships with retailers, distributors, and travel retail partners.
  </li>
  <li>
   Strategic Thinking: Capable of developing and executing high-impact growth strategies for the travel retail business.
  </li>
  <li>
   Financial Acumen: Strong understanding of profitability drivers, sales forecasting, and financial planning.
  </li>
  <li>
   Travel: Willingness to travel extensively to oversee international operations and attend key industry events.
  </li>
 </ol>
</div>


Travel Retail Manager

Explore 3564+ Account manager luxury retail ecommerce in Charge Jobs In Dubai this January. Find roles across top companies and apply now to boost your career.

3564 account manager luxury retail ecommerce jobs IN Charge Jobs In Dubai

Account Manager - Luxury Retail, Ecommerce

Account Manager - Luxury Retail, Ecommerce

Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic ...

Ecommerce Development Abu Dhabi Secrets That Drive Sales and Loyalty

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