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account manager shipping logistics

Magnet

<div>
 
 
 Industry:
 
 Parcel Delivery, Shipping &amp; logistics
 
 
 
 Job Location:
 
 New Cairo, Egypt.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned logistics clients, maintaining strong and long-term relationships.
 </li>
 <li>
 Understand clients&rsquo; supply chain requirements and provide tailored logistics solutions.
 </li>
 <li>
 Manage end-to-end service delivery, including transportation, freight forwarding, warehousing, and distribution.
 </li>
 <li>
 Monitor shipment performance, resolve service issues, and ensure on-time delivery.
 </li>
 <li>
 Identify opportunities to upsell or cross-sell value-added logistics services.
 </li>
 <li>
 Coordinate with internal teams (operations, customer service, finance, and compliance) to meet client expectations.
 </li>
 <li>
 Prepare account performance reports, KPIs, and conduct regular business reviews for clients.
 </li>
 <li>
 Track market trends, competitor activity, and industry developments to support client growth strategies.
 </li>
 <li>
 Ensure accurate account documentation, pricing agreements, and CRM updates.
 </li>
 <li>
 Handle client escalations professionally and work with relevant teams to provide timely resolutions.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration, Logistics, Supply Chain Management
 
 , or a related field.
 </li>
 <li>
 
 2&ndash;3 years of experience
 
 in
 
 Account Management
 
 within the
 
 Parcel Delivery, Shipping, or Logistics
 
 sector.
 </li>
 <li>
 Strong understanding of logistics operations, warehousing, and distribution processes.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management skills.
 </li>
 <li>
 Analytical mindset with strong reporting and presentation abilities.
 </li>
 <li>
 Proficiency in
 
 Microsoft Office
 
 and
 
 CRM systems
 
 .
 </li>
 <li>
 Ability to manage multiple clients and priorities in a fast-paced environment.
 </li>
 </ul>
 
 
</div>

Account Manager - Shipping & logistics

EGXPRESS Logistics

<div>
 
 This is a full-time
 
 Freight Forwarding Sales Executive
 
 role at
 
 EGXPRESS
 
 Licensee of Federal Express
 
 FedEX
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Utilize internal and external tools to negotiate shipping freight rates with Carriers or Airlines.
 </li>
 <li>
 Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.
 </li>
 <li>
 Expand and cultivate the Company&rsquo;s carrier and agent network while developing new partner relationships.
 </li>
 <li>
 Generate new business leads through identifying and properly qualifying business opportunities.
 </li>
 <li>
 Provide customer quotations with a systematic follow up system.
 </li>
 <li>
 Prepare daily sales report and Quarterly business plan.
 </li>
 <li>
 Identify new opportunities and attract new customer.
 </li>
 <li>
 Maintain regular contact with existing clients to determine their daily and weekly shipping needs.
 </li>
 <li>
 Provide responsive customer service and resolving client issues quickly and efficiently.
 </li>
 <li>
 Ensure that all clients freight loads are shipped on time.
 </li>
 <li>
 Follow up on client referrals.
 </li>
 <li>
 Work closely with operations and C.S team smooth and efficient customer care.
 </li>
 <li>
 Develop a database of prospective clients, as well as Account Management to retain and grow the existing client base.
 </li>
 <li>
 Ensure commercial visits have been done to generate business.
 </li>
 <li>
 Create and follow up pipeline reporting on CRM
 </li>
 <li>
 Ensure quality of operations and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Skills and Experience:
 
 
 <ul>
 <li>
 Bachelor educational degree (Preferable Logistics field or equivalent)
 </li>
 <li>
 A minimum of 2 years working experience in the field of Logistics &amp; Freight Forwarding operations, regulations, and documentation.
 </li>
 <li>
 Must have in-depth knowledge about the market and freight forwarding industry.
 </li>
 <li>
 Excellent English Language both written and spoken.
 </li>
 <li>
 V. Good in Microsoft Office Programs: Excel, Power Point, Word, Outlook
 </li>
 </ul>
</div>

Freight Forwarding Sales Executive..

Delta Pharma

<div>
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Responsible for logistics work related to the clearance of imports and follow-up with the Ministry of Health (Exemptions, Releases, Policies, and Planning Departments) to issue import plans, import approvals, releases, and policies for incoming shipments.
 </li>
 <li>
 Continuously searching for the best offers from various shipping companies.
 </li>
 <li>
 Completing the procedures for certificates and documents related to shipping from the relevant authorities (Ministry of Health, Chamber of Commerce, Ministry of Foreign Affairs, Notary Public).
 </li>
 <li>
 Completing the pharmaceutical release procedures from the Ministry of Health to facilitate the release of shipments from customs authorities.
 </li>
 <li>
 Renting and following up on shipping equipment and devices, inspecting them before shipping to ensure they meet the required standards.
 </li>
 <li>
 Following up on receiving the certificate of origin, bill of lading, and all documents proving the shipping process.
 </li>
 <li>
 Following up and receiving Form 13 from the shipping company to recover the 10% sales tax, which must be done within a month of shipping the order.
 </li>
 <li>
 Matching the commercial invoice issued by the Export Department with the packing list issued by the Warehouse Department and authorizing shipping companies.
 </li>
 <li>
 Arranging the necessary insurance for export shipments.
 </li>
 <li>
 Commitment to company policies and regulations.
 </li>
 <li>
 Compliance with occupational health and safety instructions.
 </li>
 </ul>
 
 
 Qualifications and Education
 
 
 
 0-3 years of exp.
 
 
 Any university degree
 
</div>

Logistics Specialist

Confidential

<div>
 
 An international company known for its excellence and innovation. Our company is a global leader with a strong presence across multiple countries, committed to delivering exceptional products and services to our clients. We are dedicated to fostering a collaborative and inclusive work environment that encourages growth and development.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Supply Chain Manager is responsible for planning, organizing, and optimizing the flow of products across the supply chain. The role ensures accurate demand forecasting, effective inventory management, and seamless coordination between internal and external stakeholders. This position will act as the key interface between central and regional teams to secure maximum product availability at optimal cost levels while supporting business and financial targets. The Supply Chain Manager will proactively analyze data, anticipate risks, and drive continuous improvement initiatives to enhance supply chain efficiency and reliability.
 
 
 
 
 
 
 The Ideal Candidate:
 
 
 
 The ideal candidate is a strategic thinker with strong analytical skills and a deep understanding of end-to-end supply chain processes. They possess strong communication and negotiation abilities, demonstrate high levels of integrity, and excel in dynamic, fast-paced environments. They can influence and collaborate effectively with cross-functional teams, manage complex situations, and deliver cost-effective and customer-centric supply chain solutions.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement the company&rsquo;s supply chain strategy.
 </li>
 <li>
 Build and manage accurate demand forecasting models.
 </li>
 <li>
 Monitor and adjust supply plans based on market and business changes.
 </li>
 <li>
 Conduct risk assessments and implement mitigation actions.
 </li>
 <li>
 Improve demand forecast accuracy through data analysis and process enhancements.
 </li>
 <li>
 Manage and optimize inventory levels within Group guidelines.
 </li>
 <li>
 Set and maintain local inventory parameters aligned with operational needs.
 </li>
 <li>
 Provide timely updates on demand, supply, and inventory to management.
 </li>
 <li>
 Maintain strong coordination with sales, marketing, finance, sourcing, and manufacturing teams.
 </li>
 <li>
 Communicate and negotiate with suppliers to secure profitable agreements.
 </li>
 <li>
 Analyze logistics and shipping data to identify bottlenecks and improvement opportunities.
 </li>
 <li>
 Monitor logistics operations to ensure smooth and cost-efficient flows.
 </li>
 <li>
 Work with shipping, clearance, and insurance companies to support supply operations.
 </li>
 <li>
 Track and report on supply chain KPIs.
 </li>
 <li>
 Recommend and implement cost-effective process improvements.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management, Supply Chain Management, or related field.
 </li>
 <li>
 Minimum of 8 years of experience in supply chain or similar roles.
 </li>
 <li>
 Professional certifications (e.g., APICS, CSCP, CPSM) are preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills And Competencies:
 
 
 <ul>
 <li>
 Strong strategic and analytical skills.
 </li>
 <li>
 Confident decision-making abilities.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Advanced negotiation and influencing capabilities.
 </li>
 <li>
 In-depth knowledge of end-to-end supply chain processes.
 </li>
 <li>
 Excellent command of English.
 </li>
 <li>
 Strong organizational and project management skills.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Creative and proactive problem-solving mindset.
 </li>
 </ul>
 
 
</div>

Supply Chain Manager

GCT-Freight

<div>
 
 
 Company Description: Immediate Hiring.
 
 
 <ul>
 <li>
 
 GCT International Shipping Services is a leader in the field of aerial and marine shipping transport. Starting up in 2004 in the United Kingdom 22 years ago, GCT has also been operating our offices successfully in Australia, Sudan &amp; Egypt.&nbsp;This is a full-time on-site role for a Freight Forwarding Senior &amp; Junior Sales Executive located in Nasr City.
 
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Develop a database of prospective clients.
 </li>
 <li>
 Identifying and properly qualifying business opportunities.
 </li>
 <li>
 Direct contact of prospective clients through personal visits and phone calls.
 </li>
 <li>
 Provide customer quotations with a systematic follow up system.
 </li>
 <li>
 Prepare daily sales report and Quarterly business plan.
 </li>
 <li>
 Extensive Market &amp; Industry research to Identify new opportunities.
 </li>
 <li>
 Maintain and develop a strong agency network.
 </li>
 </ul>
 
 
 
 
 
 Job Requirement:
 
 
 <ul>
 <li>
 Fluent in English language.
 </li>
 <li>
 Must have in-depth knowledge about the market and freight forwarding industry.
 </li>
 <li>
 Ability to work on own initiative and as part of a team.
 </li>
 <li>
 Prepared to learn all aspects of the team's work with desire and ability to provide coverage and assistance on a regular basis.
 </li>
 <li>
 Ability to work efficiently and accurately.
 </li>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Customer focused with proactive attitude.
 </li>
 <li>
 Microsoft Office skills.
 </li>
 <li>
 Candidate must have at least 1 year (Junior) 5-7 (Senior) working experience in the field of Logistics &amp; Freight Forwarding.
 </li>
 <li>
 History of working within a target driven environment with a proven track record of meeting / exceeding targets.
 </li>
 </ul>
 
 
 
 
 Experience Needed: More than 1 year (Junior) 5-7 (Senior).
 
 
 Career Level: Entry Level (Senior / Junior Level / Fresh Grad)
 
 
 Education Level: Not Specified
 
 
 Salary: Basic Salary + Commission
 
 
 Job Categories:
 
 Logistics/Supply Chain/Sales/Retail
 
 
 
 
 
 
 
 Please send your CV on WhatsApp: +201200031279
 
 
</div>

Sales Executive

Libsy / لبسي

<div>
 
 
 About Libsy
 
 
 
 
 
 
 Libsy is Egypt&rsquo;s resale marketplace for preloved, vintage, and designer fashion. We connect sellers and buyers through a trusted ecosystem built on quality control, authentication, and end-to-end logistics. Every sale is picked up, inspected at our Cairo hub, and delivered directly to the buyer with escrowed payments and buyer protection.
 
 
 
 
 
 We have organically grown into a platform with thousands of users across Cairo, and we are now scaling nationwide and laying the groundwork for regional expansion.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 We are looking for Libsy&rsquo;s first Operations Manager. You will own Libsy&rsquo;s end-to-end operational performance, from logistics and hub management to customer trust and product alignment. You will manage delivery partners, quality control workflows, payout reliability, and customer support while building and leading a team that delivers consistent, high-quality execution at scale.
 
 
 
 
 
 This is a hands-on role that combines analytical thinking, field execution, and strategic planning. You will work closely with the founders and tech team to scale our operational model across Egypt, spend time on the ground in different cities, and help prepare Libsy for expansion into new MENA markets such as Saudi Arabia and the UAE.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Operational Strategy &amp; Execution
 
 
 
 
 
 <ul>
 <li>
 Co-develop and implement Libsy&rsquo;s operational roadmap in line with growth targets.
 </li>
 <li>
 Scale quality control, pickup, delivery, and returns processes while maintaining cost efficiency and reliability.
 </li>
 <li>
 Plan and execute national rollout across key Egyptian cities, ensuring a consistent seller and buyer experience.
 </li>
 <li>
 Establish the operational playbook for regional expansion, including logistics partnerships and regulatory readiness.
 </li>
 </ul>
 
 
 
 
 
 Logistics &amp; Fulfillment
 
 
 
 
 
 <ul>
 <li>
 Manage and grow relationships with delivery partners such as Bosta and other carriers.
 </li>
 <li>
 Oversee pickup, hub, and delivery workflows while maintaining strong SLAs on time, accuracy, and customer satisfaction.
 </li>
 <li>
 Optimize routing, batching, and capacity utilization to reduce delivery times and costs.
 </li>
 <li>
 Ensure smooth coordination between drivers, hub teams, and third-party logistics providers.
 </li>
 </ul>
 
 
 
 
 
 Quality Control &amp; Customer Experience
 
 
 
 
 
 <ul>
 <li>
 Oversee daily hub operations including item inspection, authentication for designer pieces, and rejection tracking.
 </li>
 <li>
 Maintain low QC fail rates and ensure consistent inspection standards.
 </li>
 <li>
 Lead customer service and dispute resolution processes with a focus on buyer trust and seller satisfaction.
 </li>
 <li>
 Monitor and improve payout reliability through PSPs such as Paymob and Kashier.
 </li>
 </ul>
 
 
 
 
 
 Process &amp; Performance Management
 
 
 
 
 
 <ul>
 <li>
 Design and implement SOPs across all operational units to ensure scalability and consistency.
 </li>
 <li>
 Define and track key performance indicators including delivery times, QC pass rates, cancellations, and payout timelines.
 </li>
 <li>
 Introduce continuous improvement practices to enhance throughput and reduce operational costs.
 </li>
 <li>
 Coordinate with finance to reconcile courier settlements and wallet payouts.
 </li>
 </ul>
 
 
 
 
 
 Technology &amp; Product Collaboration
 
 
 
 
 
 <ul>
 <li>
 Collaborate with the tech and product teams to align new features with operational needs such as order tracking, dashboards, and automation.
 </li>
 <li>
 Contribute to the automation of repetitive workflows such as shipping requests, refund handling, and notifications.
 </li>
 <li>
 Translate field feedback into structured product requirements that improve platform performance and user experience.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership &amp; Culture
 
 
 
 
 
 <ul>
 <li>
 Build, mentor, and lead a team across operations, quality control, logistics, and customer support.
 </li>
 <li>
 Train and motivate team members to uphold Libsy&rsquo;s service standards and customer-first culture.
 </li>
 <li>
 Foster a data-driven and accountable work environment where efficiency and reliability are measurable outcomes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Proven experience in logistics, e-commerce operations, or marketplace management.
 </li>
 <li>
 Deep understanding of last-mile delivery, reverse logistics, and quality control systems.
 </li>
 <li>
 Strong analytical skills and comfort with data-driven decision-making, including Excel or Google Sheets.
 </li>
 <li>
 Experience in process design and optimization, ideally with familiarity in Lean or continuous improvement practices.
 </li>
 <li>
 Strong negotiation and relationship management skills with logistics and service partners.
 </li>
 <li>
 Experience leading teams and building operational processes from scratch in fast-paced environments.
 </li>
 <li>
 Excellent communication in Arabic and English, both written and verbal.
 </li>
 <li>
 High ownership mindset with the ability to switch between strategy and hands-on execution.
 </li>
 <li>
 Passion for building scalable systems that enable circular and sustainable commerce.
 </li>
 </ul>
 
 
 
 
 
 Why Join Libsy
 
 
 
 
 
 <ul>
 <li>
 Join one of Egypt&rsquo;s fastest-growing consumer startups at a pivotal stage of expansion.
 </li>
 <li>
 Sit at the center of Libsy&rsquo;s most critical function: the operations that power trust, growth, and customer satisfaction.
 </li>
 <li>
 Lead our national rollout and shape our expansion strategy beyond Egypt into markets like Saudi Arabia and the UAE.
 </li>
 <li>
 Play a defining role in building the operational backbone of a category-defining company as the first operations hire.
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 
 
 Please send your CV and a brief note about your most significant operational challenge and how you solved it to
 
 thomas@libsy.app
 
 with the subject line:
 
 Operations Manager Application
 
 .
 
</div>

Operations Manager

Aramex

<div>
 Job description:
 
 
 
 Purpose of the Job
 
 
 &nbsp;
 
 
 Retail Outlet Executive considers as Company ambassador as he/she must ensure the highest customer service standards, reinforce a positive customer relationship, and become the customer&rsquo;s trusted advisor in accordance with Aramex values.
 
 
 &nbsp;
 
 
 Job Description
 
 
 &nbsp;
 
 <ul>
 <li>
 Attend to all walk-in customers&rsquo; needs promptly.
 </li>
 <li>
 Serve walk-in customers and provide full information and advice.
 </li>
 <li>
 Manage and meet customer expectations.
 </li>
 <li>
 Sustain high customer satisfactory service lever.
 </li>
 <li>
 Provide excellent customer service for cash clients as per Aramex CS standards.
 </li>
 <li>
 Sell cash shipments &ldquo;Outbound&rdquo;.
 </li>
 <li>
 Attending to cash customers and fulfil their requirements, solve their problem, follow up their cases and update them.
 </li>
 <li>
 Promote Aramex campaigns for customers.
 </li>
 <li>
 Collaborate with the team of achieve the team objectives.
 </li>
 <li>
 Facilitate the flow of information horizontally and vertically.
 </li>
 <li>
 Ensure outlet customer satisfaction at all time.
 </li>
 <li>
 Ensure timely resolution of customer complain to retain customers.
 </li>
 </ul>
 
 &nbsp;
 
 
 Job Requirements - Experience and Education
 
 
 &nbsp;
 
 <ul>
 <li>
 Diploma or bachelor&rsquo;s degree in business administration or a related field.
 </li>
 <li>
 1-3 years of relevant working experience as driver, preferably in the logistics and shipping industry.
 </li>
 </ul>
</div>

Retail Outlet Executive

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