account manager

accountant

accounting assistant

accounting manager

call center representative

account opening representative

Thndr

<div>
 
 About The Role
 
 
 
 As an
 
 Account Opening Representative
 
 at Thndr, you'll be responsible for helping our app users open their account by verifying their documents and making sure they meet our qualifications, then filling out their data on our system, and also being responsible for keeping an eye out for errors and asking for any missing information. As it's your call making sure that all accounts will be opened correctly with the correct documents.
 
 
 And as a part of our Know Your Customer (KYC) processes, our team works 24/7 in rotational shift.
 
 
 
 
 What You'll Do
 
 
 
 
 <ul>
 <li>
 Check and confirm that documents sent by users are correct.
 </li>
 <li>
 Enter the user's information accurately into our computer system.
 </li>
 <li>
 Approve the user's form only after the data has been entered.
 </li>
 <li>
 Look out for any mistakes or errors in the documents or system.
 </li>
 <li>
 Contact users if any information is missing or needs to be fixed.
 </li>
 <li>
 Act as a Thndr representative, using excellent communication skills when contacting users.
 
 
 </li>
 </ul>
 
 
 What You'll Need
 
 
 
 
 <ul>
 <li>
 Comfortable using computers and common programs (like MS Office).
 </li>
 <li>
 Ability to type quickly (around 30&ndash;70 WPM) and with very high accuracy.
 </li>
 <li>
 Excellent attention to detail for correctly inputting data from various sources.
 </li>
 <li>
 High level of efficiency, consistency, and a strong sense of ownership and responsibility.
 </li>
 <li>
 Absolute dedication to professionalism and keeping information confidential.
 </li>
 <li>
 Good knowledge of basic grammar and punctuation.
 </li>
 <li>
 Ability to manage time well and meet deadlines for large data volumes.
 </li>
 <li>
 Commitment to strictly follow company policies, data privacy rules, and confidentiality standards.
 </li>
 <li>
 Communicate effectively in English.
 
 
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Experience with cloud tools (like Google Drive) or remote team tools (like Slack/Trello).
 </li>
 <li>
 Willingness and ability to quickly learn new software or tools.
 </li>
 <li>
 Good verbal and written skills for talking with the team and answering questions.
 </li>
 <li>
 Familiarity with tools or methods used to check and clean up data.
 
 
 </li>
 </ul>
 
 
 Who Are We?
 
 
 
 
 
 Thndr
 
 was founded with the dream to democratize access to investing through smart tech and human design, which is just a fancy way of saying giving anyone with a smartphone easy access to preserve and grow their wealth. At the same time, we&rsquo;re promoting local investment products to propel the economies that we serve
 
 
 History has shown that investing is the single greatest way to build long term wealth - but before
 
 Thndr
 
 , only a very small percentage of people had access to investing due to:
 
 
 <ul>
 <li>
 High barriers to entry - In the form of minimum account balances, brick and mortar onboarding and low financial literacy.
 </li>
 <li>
 Irrelevant experience - Catered towards traders and financial experts, therefore alienating the majority of the population.
 </li>
 <li>
 Fragmented offering - Investment products are not gathered in a single outlet.
 
 
 </li>
 </ul>
 On our short journey we&rsquo;ve validated that there is a need for our solution, as illustrated by these key figures:
 
 
 <ul>
 <li>
 3 million app downloads
 </li>
 <li>
 $8.8bn in annualized traded value
 </li>
 <li>
 #1 platform in terms of traded value
 </li>
 <li>
 84% of our users are investing for the first time
 </li>
 <li>
 65% of our users come from outside of capital cities and have previously had limited access to financial institutions
 
 
 </li>
 </ul>
 Building on our success with
 
 Thndr
 
 , we are continuing to change culture and break down barriers by launching
 
 Rumble
 
 , the first-of-its-kind subscription-based investment recommendations platform.
 
 
 
 Rumble
 
 was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry&rsquo;s top experts.
 
 
 You can consider
 
 Rumble
 
 your new financial advisor. Going beyond traditional investment advice, offering long- and short-term investment recommendations and financial content through engaging articles and videos that can guide users on their financial journey and maximize their returns.
 
 
 We&rsquo;re proud of how far we&rsquo;ve come and the size of our impact in just a few years - but we&rsquo;re just getting started and are excited for what&rsquo;s to come.
 
 
 It&rsquo;ll take a lot of passion, bold risks, and hard work to fulfill our mission of democratizing investing in MENA and giving everyone an equal opportunity to generate and grow their wealth.
 
 
 At
 
 Thndr
 
 , we&rsquo;re looking for people invigorated by our mission, not just those who simply check off all the boxes. We&rsquo;re looking for people who are hungry to become agents of change and who understand the huge responsibility associated with dealing with people&rsquo;s money.
 
 
</div>

Account Opening Representative

Concentrix

<div>
 Job Title:
 
 
 B2B Business Development Representative
 
 
 
 Job Description
 
 
 
 The Business Development Representative is responsible for marketing the company&rsquo;s products and/or services with the intent of generating prospective customers. Identifies and qualifies leads in the sales cycle in order to support the sales team goals. Works under close supervision in accordance with specific and detailed instructions.
 
 
 <ul>
 <li>
 Generate and qualify high volume leads for sales opportunities; Achieve targets and activity metrics within assigned territory
 </li>
 <li>
 Initiate outbound telephone calls as follow up to marketing campaigns and inbound 'leads' (from website, events, webinars, etc.) to understand audience interest and further the sales discussion
 </li>
 <li>
 Answers questions from and provides knowledgeable product and services information to call recipients
 </li>
 <li>
 Gathers and records customer information, builds account plans for prospecting by researching and analyzing the prospective company in areas such as financials, employees, culture, and brand
 </li>
 <li>
 Follows up on initial sales contacts via telephone, email, or other correspondence
 </li>
 <li>
 Provides sales forecasts
 </li>
 <li>
 Represent the company at networking and marketing events
 </li>
 <li>
 Maintains records of contacts and accounts, responsible for maintaining good working relationships with prospects throughout the entire sales cycle
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Cairo - Plot no. 53, North Teseen st building 202
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1622773
 
</div>

B2B Business Development Representative

DHL Express

<div>
 
 Role Purpose:
 
 
 
 Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.
 
 
 
 Impact:
 
 
 
 
 <ul>
 <li>
 Responsible for work processes that affect success of own role and have a moderate impact on the performance of the department.
 
 
 
 </li>
 </ul>
 
 Problem/Complexity/Process:
 
 
 
 
 <ul>
 <li>
 Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business.
 </li>
 <li>
 Act as Tele Sales customers&rsquo; main contact for DHL. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
 </li>
 <li>
 Open new accounts and ensure they trade profitably.
 
 
 
 </li>
 </ul>
 
 Customer/Stakeholder:
 
 
 
 
 <ul>
 <li>
 Act as Tele Sales customers&rsquo; main contact for DHL, responding and satisfying their sales and post sales requirements.
 </li>
 <li>
 Build a strong client relationship to ensure that the account performs and grows to its maximum potential.
 </li>
 <li>
 Manage a portfolio of customers via telephone.
 </li>
 <li>
 Liaise closely with Sales Channels
 
 
 
 </li>
 </ul>
 
 Autonomy:
 
 
 
 
 <ul>
 <li>
 Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.
 </li>
 <li>
 Adhere to regional standards on profit margins and discount guidelines.
 </li>
 <li>
 Any deviation from the tariffs requires management agreement Work under limited supervision with periodic review. Use independent judgment and determine best course of action through the interpretation of policies and procedures.
 
 
 
 </li>
 </ul>
 
 People Management:
 
 
 
 
 <ul>
 <li>
 May provide general guidance/direction, training, and technical assistance to lower level service, production, and support personnel
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 2-4 years of experience in related area of responsibility.
 </li>
 <li>
 Senior service, production, or support roles highly experienced in area of responsibility.
 </li>
 <li>
 Performs all of the standard and some specialized more complex aspects of the function.
 </li>
 <li>
 Thorough knowledge of tasks and responsibilities.
 </li>
 <li>
 Effectively applies skills in accomplishing tasks.
 
 
 
 </li>
 </ul>
 OUR OFFER
 
 
 
 <ul>
 <li>
 Strong career support in an international environment.
 </li>
 <li>
 Great culture and colleagues.
 </li>
 <li>
 Multifarious benefit programm.
 
 
 
 </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 
 
 We look forward to receiving your application!
</div>

Telesales Executive

SNAP14 Production

<div>
 SNAP14 is looking for an exceptional HR &amp; Administrative Executive to support our Co-founder and General Manager. This passionate document warrior will be working on human resources and administrative activities at SNAP14 working directly with the Co-founders.
 
 
 Our Administrative Assistant will be responsible for administrative related tasks in addition to support with managing the office, HR and Legal. The priority is to maintain all paperwork and make sure that the company is up to date on all documents and supported to work smoothly.
 
 
 As an Administrative Assistant you will work on supplier documents, project tasks, maintaining company paperwork, assist in writing documents, editing contracts and working towards long-term objectives to meet business needs and requirements.
 
 
 
 
 
 
 Here are the job functions:
 
 <ul>
 <li>
 Schedule and attend meetings
 
 </li>
 <li>
 Act as meeting scribe and take meeting minutes
 
 </li>
 <li>
 Handles inbound calls and emails
 
 </li>
 <li>
 Record data in Zoho system
 
 </li>
 <li>
 General research
 
 </li>
 <li>
 Creation of documents (SOPs, accounting receipts, contracts etc.)
 
 </li>
 <li>
 Organize cloud drive
 
 </li>
 <li>
 Order supplies (printing business cards, marketing material, notebooks, etc)
 
 </li>
 <li>
 Create/edit contracts &amp; agreements through the system
 
 </li>
 <li>
 Assist in company documents (commercial registration, tax id, license, social insurance, etc)
 
 </li>
 <li>
 Create reports
 
 </li>
 <li>
 Check/coordinate supplier documents
 
 </li>
 <li>
 Assist with onboarding new interns and freelancers
 
 </li>
 <li>
 Coordinating with freelance team
 
 </li>
 <li>
 Manage salaries payable
 
 </li>
 <li>
 Office internet not working and need fixing
 
 </li>
 <li>
 announcement and advertising for Job opening
 
 </li>
 <li>
 first level applications screening
 
 </li>
 <li>
 second level phone screening
 
 </li>
 <li>
 coordinate and schedule interviews
 
 </li>
 <li>
 sending offer letter to chosen candidate
 
 </li>
 <li>
 closing Job opening
 
 </li>
 <li>
 issue new mobile line sim to employee
 
 </li>
 <li>
 planning office expansion
 
 </li>
 <li>
 Implementation of the office changes by hiring appropriate workers and personnel
 
 </li>
 <li>
 Sourcing needed material for any construction and finishing
 
 </li>
 <li>
 searching for new storage spaces to rent
 
 </li>
 <li>
 coordinating with the landlord and negotiating
 
 </li>
 <li>
 office security
 
 </li>
 <li>
 training staff and using technology tools
 
 </li>
 <li>
 Induction
 
 </li>
 <li>
 troubleshoot employee mobile line
 
 </li>
 <li>
 new employee Google account
 
 </li>
 <li>
 new employee Zoho account
 
 </li>
 <li>
 getting new hires to sign all of their contracts and make sure they have submitted all of their documents
 
 </li>
 <li>
 monitoring morale of employees
 
 </li>
 <li>
 tracking development of employees
 
 </li>
 <li>
 planning development of employees
 
 </li>
 <li>
 guiding employees to the next development level
 
 </li>
 <li>
 interviewing candidates
 
 </li>
 <li>
 order new employee mobile line
 
 
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 
 Strong Computer Skills:
 
 A lot of your work will be spent working on a computer. You need to be comfortable trouble-shooting computer issues and you need to be able to make your way around programs like Google Workspace and Zoho One with ease.
 
 
 
 Communication:
 
 You need to make sure that you are communicating with all of the appropriate people and getting the right messages to the right people. Be clear with instructions and emails and make sure that you are understood, don&rsquo;t just assume that people have received your emails or calls, follow up with people.
 
 
 
 Requirements
 
 
 
 What we are looking for?
 
 
 <ul>
 <li>
 A dynamic person who wants to work and grow a company that functions as a balanced team.
 
 </li>
 <li>
 Someone with previous experience in a dynamic assistant role.
 
 </li>
 <li>
 Understanding of Software tools is a plus.
 
 </li>
 <li>
 A deep understanding of document organization and scheduling.
 
 </li>
 <li>
 Preferably with previous experience with Zoho apps and/or other software tools or systems
 
 </li>
 <li>
 Great communication skills and the ability to build and maintain relationships with internal and external stakeholders at all levels.
 
 </li>
 <li>
 An analytical mind, with strong attention to detail.
 
 </li>
 <li>
 Written and verbal English and Arabic is a must.
 
 </li>
 <li>
 Flexible with working hours and days.
 
 </li>
 <li>
 You&rsquo;re dynamic, full of ideas to develop and implement - and quickly!
 
 </li>
 <li>
 You&rsquo;re resourceful, able to find another way to achieve your objective with maximum impact and find solutions (not problems).
 
 </li>
 <li>
 You&rsquo;re growth-minded; always wanting to go a step further and do better.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 Mobile phone line
 
 
 
 ADSL package
 
 
 
 Unlimited Personal Time Off after 3 months
 
 
 
 Ability to request remote working days after 3 months
 
 
 Annual employee profit share
 
 Health insurance
 
 Social insurance
 
 
 
</div>

HR & Admin Executive

Qureos

As a client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You&nbsp;will help resolve and escalate product &amp; platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues. What you’ll be doing: &nbsp;<ul><li>Respond to customer inquiries and requests over the phone, email and chat based on SOPs</li><li>Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations</li><li>Escalate and distribute customer issues to relevant departments as per guidelines</li><li>Record, review and follow-up on requests and resolutions</li><li>Investigate and research solutions</li><li>Update customer records during conversation</li><li>Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy &nbsp;</li></ul>What we are looking for: &nbsp;<ul><li>Technological Requirements: Dedicated home workspace needed</li><li>Work Schedule: 05 days a week, 40 hours/week, 09 hour shift with 01 hour of unpaid break (09 AM to 09 PM Eastern Time) Monday to Friday &amp; Saturday post training</li><li>Experience &amp; Knowledge: 1-2 years' experience of customer services, collections &amp; retention in USA based B2C focused financial and banking services industry</li><li>Base Salary: $4/hr</li></ul>

Client Service Representative (Customer Services)

Arab African International Bank

<div>
 
 
 Job description:
 
 
 
 
 
 <ul>
 <li>
 Research new business development opportunities to grow AAIB market share in Payroll Product and to increase the penetration Ratio from the payroll deals,
 </li>
 <li>
 Achieve the monthly acquisition target of live accounts assigned to the RM, approaching potential companies (NTB and Existing) to offer payroll Proposition
 </li>
 <li>
 Offer and negotiate new payroll deals and ensure obtaining all required documentation and ensure proper closure of the payroll deals
 </li>
 <li>
 Manage overall relationship with customer till the accounts become live and ensure complying with the pre-set criteria of the business acquisition defined by the payroll acquisition
 </li>
 <li>
 Follow up with the fulfilment team to complete all documents related to account opening for newly acquired payroll companies and ensure they comply with the bank&rsquo;s regulations and procedures.
 </li>
 <li>
 Ensure that companies provide an accurate salaries scale for their employees in order to obtain the appropriate approval on payroll package.
 </li>
 <li>
 Responsible for the on-going management of relationship with the related payroll companies after sales through handling all enquiries promptly and conducting regular visits/ calls to ensure customer satisfaction and handle any issues that may arise.
 </li>
 <li>
 Ensure quality control on the output pertaining to customer acquisition and service delivery, applying a zero-tolerance policy towards fraud.
 </li>
 <li>
 Provide the Bank @ Work Head with regular performance reports and updates on the market reaction to AAIB payroll as well as competitor&rsquo;s activities for possible enhancements.
 </li>
 <li>
 Handle customer complaints efficiently and raise the unsolved ones to Bank @ work Head to maintain customer satisfaction and loyalty.
 </li>
 <li>
 Provide proper training &amp; follow up to the assigned employees from the company on the payroll system and run testing files before the company&rsquo;s salary cycle.
 </li>
 <li>
 Monitor attrition of the existing portfolio in terms of company numbers, salary amounts &amp; number of active employees, as well as ensure reporting the reasons behind the inactive accounts.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in accounting, finance, business or related field
 </li>
 <li>
 Minimum of 6 &ndash; 9 years of retail or financial services experience.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Excellent communication, negotiation &amp; presentation skills.
 </li>
 <li>
 Very good command of English language.
 </li>
 <li>
 Excellent communication and relationship building skills
 </li>
 <li>
 Sales Oriented.
 </li>
 <li>
 Target &amp; Service oriented.
 </li>
 <li>
 Good computer skills
 </li>
 <li>
 Projects a presentable and professional image.
 </li>
 <li>
 Ability to work under pressure
 </li>
 </ul>
</div>

Bank @ Work RM

Genpact

<div>
 
 Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose &ndash; the relentless pursuit of a world that works better for people &ndash; we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
 
 
 
 
 
 Digital Marketing Specialist with English
 
 
 
 
 The job only from the office, address: Cairo: Plot 44 Tesseen, El Shamaly Street, Al Salam Axis First Sector, City Centre, 5th settlement 11835 Cairo. Nestle building, 3rd floor.
 
 
 
 
 
 
 
 Summary of the role:
 
 
 
 Our Strategic Sales team is responsible for delivering programs and processes that drive growth in our segment of advertisers. As an Ads Sales Program Specialist, you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Drive revenue for our clients by supporting scalable sales programs across a variety of direct clients and agencies.
 </li>
 <li>
 Drive product adoption and educate clients and agencies in a scalable fashion.
 </li>
 <li>
 Ensure that our clients receive the highest level of sales and operational customer service
 </li>
 <li>
 Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
 </li>
 <li>
 Develop and implement best practices for client interaction, sales, and services.
 </li>
 <li>
 Expert knowledge of social media, mobile apps, and digital and mobile marketing.
 </li>
 <li>
 Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
 </li>
 <li>
 Experience working in a sales or account management role with small businesses.
 </li>
 <li>
 Proven track record of reaching and exceeding sales goals.
 </li>
 <li>
 Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Knowledge of English min. B2.
 
 </li>
 <li>
 Bachelor&rsquo;s degree in business, communications, marketing, or another related area of study.
 </li>
 <li>
 Experience working in a sales or account management role with small businesses.
 </li>
 <li>
 
 Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
 
 </li>
 </ul>
 
 
 
 
 
 We offer:
 
 
 <ul>
 <li>
 Stable job offers - employment contract.
 </li>
 <li>
 Work in a multicultural environment.
 </li>
 <li>
 Various trainings (initiating, soft skills).
 </li>
 <li>
 Life insurance (Meta Life),
 </li>
 <li>
 Transportation allowance.
 </li>
 <li>
 Mobile allowance.
 </li>
 </ul>
 
 
 
 
 As an Equal Opportunity Employer &ndash; we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format, nor do we require you to enclose a photograph with your CV as part of the application process. It is the candidate&rsquo;s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
 
 
 
 
 
 Kindly please see our Privacy Notice for Employment Candidates:
 
 http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
 
 
 
 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at
 
 genpact.com
 
 and on
 
 LinkedIn
 
 ,
 
 X
 
 ,
 
 YouTube
 
 , and
 
 Facebook
 
 .
 
 
 Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
 
</div>

Digital Marketing Specialist

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