account executive - inside sales Jobs in Boston

account executive - inside sales

account manager

account service representative

Boston Water and Sewer Commission

<div>Residency Requirement:<p></p><div><b><br>
Employees must be Boston residents on their date of hire and for the duration of their</b></div><div><b>
employment subject to BWSC policies and collective bargaining agreements.</b></div><br>
<div></div>
Overview:
<div><b>
Position Purpose</b><b>:</b></div><div>
Performs general administrative and customer service duties and all other related work in order to fully support the daily operations of the Account Services Department within the Commission; ensures organizational efficiency in the application of prescribed policies, procedures, and methods.
</div>Responsibilities:
<div><b>
Essential Functions</b><b>:</b></div><div><i>
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)</i></div><ul><li>
Resolves inquiries/disputes from the general public via phone, letter, e-mail and in person, concerning billing, metering, collection and other water/sewer matters.
</li><li>Analyzes, researches and takes corrective action on accounts utilizing billing and meter records, premise and hearing files, microfiche, CIS system, work order systems and computer applications.
</li><li>Contacts customers for payment of accounts or arranges for payment on delinquent accounts using the Billing, Termination and Appeal Procedures (&ldquo;BTA&rdquo;) and other approved procedures.
</li><li>Prepares and process forms and correspondence.
</li><li>Types, files, coordinates, and maintains various manuals and automated filing systems.
</li><li>Investigates accounts to determine ownership and liability for balances. Researches bills returned as undeliverable via online databases.</li><li>
Contacts customers with delinquent accounts to secure payment via outgoing manual calls, written correspondence and automated dialer software. Researches bank foreclosed properties using various software and online databases.
</li><li>Maintains accurate records using both manual and computer entries. Utilizes reports via AMR database to contact customers for MTU repairs and notify customers of unusual consumption patterns.
</li><li>Processes all meter reading activity reports and billing information using system software.</li><li>
Coordinates and schedules meter installation, MTU installation, meter tests, investigations, water turn-on and offs, fire pipe inspections, and other appointments with various Commission departments.
</li><li>Transmits and receives information and instruction via radio and telephone. Opens and closes work orders.
</li><li>Answers telephone and directs calls using automated switchboard equipment.
</li><li>Performs similar or related work as required, directed or as situation dictates.</li></ul>
Qualifications:
<div><b>
Recommended Minimum Qualifications</b><b>:</b></div><div>
Education, Training and Experience:</div><div>
High School Diploma or equivalent required. One to two (1 - 2) years of customer service or similar experience, preferably in the public sector working with local government. Any equivalent combination of education, training, and experience.</div><div></div><div><br>
Knowledge, Ability and Skill:</div><div><i>
Knowledge:</i> Familiarity with basic office procedures; working knowledge of MS Office applications including Outlook; working knowledge of departmental policies and procedures.
</div><div><i>Ability: </i>Communicate effectively and tactfully with staff and the public; compose correspondence; prioritize and complete multiple tasks at one time with frequent interruptions; operate a computer with intermediate MS Office skills; manage databases as required by the position; create spreadsheets and maintain records; use telephone system.
</div><div><i>Skill:</i> Excellent customer service skills; strong organizational skills; skills in all of the above listed tools and equipment.</div><div><br>
</div><div><b>Physical Requirements</b><b>:</b></div><div><i>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div><div>
While performing the duties of this job, the employee is frequently required to work at a desk and is regularly required to convey information to employees and the public and move about inside the office to access file cabinets and office machinery. The employee must occasionally lift and/or move objects weighing up to 10 pounds, such as supplies, folders, and books. Certain tasks require the ability to view computer screens for extended periods of time.</div><div><br>
</div><div><b>Supervision</b><b>:</b></div><div><i>
Supervision Scope:</i> This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol.</div><div><i>
Supervision Received:</i> Works under the general direction of the Supervisor of Collections/Customer Services and in accordance with applicable Massachusetts General Laws, city policies and relevant state, federal, and local regulations and standards. Follows established work plan and completes work in accordance with established departmental policies and standards; issues are referred to supervisor.
</div><div><i>Supervision Given: </i>None.</div><div></div><div><b><br>
Job Environment</b><b>:</b></div><ul><li>
Work is performed under typical office conditions; work environment is moderately noisy.</li><li>
Operates computer, calculator, copier, facsimile machine, and other standard office equipment.</li><li>
Contacts are by phone, through correspondence, and in person; they generally consist of an information exchange dialogue, discussing routine and semi-complex issues.</li><li>
Errors could result in delay of department services and have legal and/or financial repercussions.</li></ul><div></div><p><b><br>
Affirmative Action/Equal Employment Opportunity Employer</b></p></div>

Account Service Representative

WinnCompanies

Senior Benefits Manager – Lead, Empower, and Make an Impact
<br><br>
Join our team as a Senior Benefits Manager, where you'll play a key role in guiding employees through life's changes and ensuring they feel supported every step of the way. This is an opportunity to lead a talented team, oversee complex benefit programs, and make a meaningful impact on the employee experience across a diverse, multi-state workforce.
<br><br>
Please note that the pay range for this position is $110,000 to $140,000 annually. Salary will vary based on relevant experience. This position is a hybrid role with an in-office schedule of Monday through Thursday, and the option to work remotely on Fridays.
<br><br>
Responsibilities
<br><ul>
<li>Lead and develop the benefits team while actively managing day-to-day operations.</li>
<li>Oversee all aspects of benefits and 401(k) administration, ensuring compliance and operational excellence.</li>
<li>Review and validate data to maintain accuracy across multiple systems and programs.</li>
<li>Partner with internal stakeholders to optimize processes and improve the employee experience.</li>
<li>Deliver clear, compassionate communication to employees about their benefit options and life event changes.</li>
<li>Manage budget and fiscal responsibilities and drive data-informed decisions.</li>
<li>Ensure compliance with all health and welfare plan requirements (medical, dental, vision, etc.).</li>
</ul>
Requirements
<br><ul>
<li>5–8 years of benefits experience (open to strong candidates with less).</li>
<li>Proven people management and leadership experience.</li>
<li>Strong background in leave administration and multi-state program management.</li>
<li>Exceptional attention to detail and data accuracy.</li>
<li>Excellent communication, organization, and problem-solving skills.</li>
<li>Passion for delivering exceptional employee support and service.</li>
<li>Dayforce experience is highly preferred.</li>
</ul>
Preferred Qualifications
<br><ul>
<li>Bachelor's degree in Business Administration.</li>
<li>Strong skillset with budget and fiscal responsibilities.</li>
<li>Past experience with people management and having direct reports.</li>
<li>Prior experience administering benefits.</li>
<li>Multi-state experience.</li>
<li>Proficient knowledge of leave administration.</li>
</ul>
#IND3
<br><br>
<b>Our Benefits:</b><br>
Regular full-time US employees are eligible to participate in the following benefits:
<br><ul>
<li>Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)</li>
<li>401(k) plan options with a company match</li>
<li>Various Comprehensive Medical, Dental, & Vision plan options</li>
<li>Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution</li>
<li>Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance</li>
<li>Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)</li>
<li>Tuition Reimbursement program and continuous training and development opportunities</li>
<li>Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options</li>
<li>Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)</li>
<li>Flexible and/or Hybrid schedules are available for certain roles</li>
<li>Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families</li>
<li>To learn more, visit winnbenefits.com</li>
</ul>
Why WinnCompanies?
<br><b>A job you can be proud of:</b> WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
<br><b>A job that challenges you:</b> Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
<br><b>A job you can learn from:</b> We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
<br><b>A team that cares:</b> We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
<br><br>
<b>About Us:</b><br>
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
<br><br>
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
<br><br>
If you are a California Resident, please see our Notice of Collection here.
<br>Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Senior Benefit Manager (Boston HQ)

American Iron & Metal

<div><b>Company Description</b><p><br>
American Iron &amp; Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our customers.</p><p>
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.</p><p>
We take pride in doing good things for the environment to help create a greener, more sustainable future for all.</p><p>
It&rsquo;s simple; we do it right. We AIM for excellence.</p><p><b>
What we offer:</b></p><ul><li>
A competitive wage ($70-78,000), commission package, vacation, benefits and a 401k matching program</li><li>
The tools and support needed to be successful in your career and professional development</li><li>
A dynamic &amp; rewarding work environment</li><li>
Base Salary + Commission Pay, Full Benefit Package</li></ul><br>
<b>
Job Description</b><p><br>
Exciting Opportunity: Become Our Next Account Manager!</p><p>
Are you ready to roll up your sleeves and make a hands-on impact in the metal recycling industry? We&rsquo;re on the lookout for a physically active and dynamic Account Manager to join our dedicated team! In this role, you&rsquo;ll engage directly with catalytic converter suppliers in your territory, ensuring we source these critical components at competitive prices while providing exceptional customer service. This is an opportunity to contribute to our company&rsquo;s growth and success through direct, physical engagement in the field!</p><p><br>
Work Setup: Home-based office with frequent travel and on-site visits</p><p>
What You&rsquo;ll Do:</p><ul><li><p>
Build Strong Partnerships: Forge and maintain robust relationships with both new and existing catalytic converter suppliers. Be the friendly face they can rely on for exceptional service and support, often in person.</p></li><li><p>
Savvy Purchasing: Actively seek out potential suppliers to procure catalytic converters at advantageous prices, engaging in physical site visits to assess their operations and establish rapport.</p></li><li><p>
Bid Management: Prepare and submit bids for quotes, calculating necessary resources and gathering data during on-site visits to ensure our offerings are competitive and compelling.</p></li><li><p>
Supplier Insights: Regularly connect with suppliers face-to-face to understand their challenges and needs, fostering opportunities for mutual growth and collaboration.</p></li><li><p>
Market Awareness: Stay informed about the latest market trends, competitor activities, and pricing developments through active field engagement to refine our purchasing strategies.</p></li><li><p>
Negotiation Expertise: Evaluate catalytic converters based on market factors and conduct negotiations directly with suppliers during on-site interactions, ensuring beneficial terms for both parties.</p></li><li><p>
Quality Assurance: Perform detailed inspections of purchased catalytic converters on-site to verify authenticity and compliance with regulations, ensuring accurate record-keeping.</p></li><li><p>
Physical Inspection and Lifting: Safely lift and inspect catalytic converters to assess their condition and quality, ensuring that all purchased items meet our standards.</p></li><li><p>
Data Analysis: Monitor sales data and market trends, providing regular reports and forecasts based on insights gained during your physical interactions with suppliers.</p></li><li><p>
Team Collaboration: Work closely with our operations and logistics teams, ensuring smooth coordination of purchasing, processing, and shipping activities through direct collaboration.</p></li><li><p>
Compliance Commitment: Stay updated on relevant regulations and compliance standards, ensuring our operations meet environmental and safety requirements through hands-on oversight.</p></li><li><p>
Education &amp; Guidance: Help suppliers and customers understand the value of recycling catalytic converters by providing support and guidance throughout the recycling process, often through in-person discussions.</p></li></ul><p>
If you&rsquo;re ready to take the next step in your career and make a tangible impact in the recycling industry, we want to hear from you! Join us in our mission to promote sustainability and drive success together!</p><b><br>
Qualifications</b><p><br>
To join our team:</p><ul><li>
Bachelor&rsquo;s degree in business, Marketing, or a related field is preferred.</li><li>
Proven experience in account management, business development, or sales, preferably in the metal recycling or automotive industry.</li><li>
Strong knowledge of catalytic converters, their composition, and market dynamics is desired but not required.</li><li>
Excellent negotiation, persuasion, and relationship-building skills to establish mutually beneficial partnerships with suppliers.</li><li>
Analytical mindset with the ability to analyze market trends, pricing data, and sales performance.</li><li>
Exceptional communication and presentation skills, both written and verbal.</li><li>
Strong problem-solving and decision-making abilities to address supplier concerns and resolve issues effectively.</li><li>
Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data analysis tools.</li><li>
Self-motivated and results-oriented, with the ability to work independently and meet targets.</li><li>
Knowledge of environmental regulations and compliance related to metal recycling and catalytic converters is a plus</li></ul><br>
<b>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

Account Manager

Centimark Corporation

<div><p><b><i>QuestMark, a division of CentiMark Corporation</i></b><i>, is the nation's largest self performing flooring contractor and the </i><i>leading provider of polished concrete, epoxy, urethane, and exterior coatings for pedestrian and vehicle spaces in the industrial, commercial, and retail markets. Both family and employee owned, Centimark has been thriving since 1968 and we are still growing and currently hiring. With zero debt and a 5A1 Dun &amp; Bradstreet rating, we are able to </i><i>offer outstanding benefits including a Field Certification Program for career advancement as well as a Performance Bonus Program. Our employees also have multiple opportunities for recognition through our </i><i>Safety &amp; Risk Program as well as our Customer Satisfaction Program.</i></p><p><b>
The Project Manager's main focus is the sales and marketing of our installed polished concrete and epoxy flooring systems as well as our materials for end users in commercial, retail, and industrial markets. </b>The successful candidate will have sales and account / territory development experience, preferably in the flooring industry.</p><p><b>
Responsibilities:</b></p><ul><li>
Responsible for account development and territory development through existing account follow up, cold calling /prospecting, telemarketing lead follow up, target marketing and business development meetings</li><li>
New and existing account development, site inspections, proposal deliveries and material demonstrations</li><li>
Provide them with accurate information for the creation of proposals for customers</li><li>
Some overnight travel</li><li>
Successful candidate should have the motivation and desire to help grow and build regional sales</li></ul><p><b>
Qualifications:</b></p><ul><li>
Experience in general flooring, construction, or sales is requiredTwo to three years of past territory and account development experience is preferred.</li><li>
Solid qualifying and closing ability as well as a history of sales success</li><li>
The ability to work successfully both individually and within a team environment</li><li>
Solid time and territory management skills and a strong motivation to develop new accounts</li><li>
College degree preferred</li><li>
Valid State driver's license (in good standing) is required</li><li>
Authorized to work in the United States</li><li>
Must pass a pre-employment drug test</li></ul><p><b>
QuestMark / CentiMark provides a positive work environment with challenging career opportunities. We also offer competitive compensation and excellent benefits including:</b></p><ul><li>
Company vehicle</li><li>
Expense reimbursement program</li><li>
Paid Holidays and Vacation</li><li>
Comprehensive benefits package including health, dental, vision</li><li>
401K plan with company match</li><li>
Employee Stock Ownership Program (ESOP)</li></ul><p><b>
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer</b></p><p></p><p>
</p><p>GQAU93YmCi</p></div>

Project Manager - Sales (Polished Concrete/ Epoxy, Construction)

ASM Global

<div><div>POSITION: Human Resources Manager</div><div>
DEPARTMENT: Human Resources</div><div>
REPORTS TO: General Manager</div><div>
FLSA STATUS: Salaried/Exempt</div><div></div><div>
LEGENDS GLOBAL</div><div>
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility &amp; consulting, owner&rsquo;s representation, sales, partnerships, hospitality, merchandise, venue management, and content &amp; booking of world-class live events and venues.</div><div></div><div>
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!</div><div></div><div>
THE ROLE</div><div>
The Human Resources Manager is an integral part of delivering our promise to our guests. The Manager will be responsible for executing the strategy and assisting with full employee lifecycle processes. The HR Manager will report to the General Manager and Regional Human Resources Director and will partner with the operational managers on key initiatives that drive customer satisfaction, operational excellence and business performance.</div><div></div><div>
ESSENTIAL DUTES AND RESPONSIBILITIES</div><ul><li>
Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented.</li><li>
Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee related issues and business needs.</li><li>
Ensures company compliance with all existing governmental and labor reporting requirements</li><li>
Partners in the preparation of required documentation for compliance with all state and federal laws.</li><li>
Lead employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general grievances or concerns.</li><li>
Partnership in the processing of worker&rsquo;s compensation claims, leaves of absences, benefits administration good.</li><li>
Develops and facilitates talent development materials and initiatives.</li><li>
Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership.</li><li>
Demonstrate thought leadership and suitable judgment in making HR related business decisions.</li><li>
Ensures optimum staffing levels exist throughout the unit at all times for operational success.</li><li>
Leadership and administration of full employee lifecycle process throughout the region as assigned.</li></ul><div></div><div>
SUPERVISORY RESPONSIBILITIES</div><div>
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</div><div></div><div>
QUALIFICATIONS</div><div>
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div>
EDUCATION AND/OR EXPERIENCE</div><ul><li>
The ideal candidate must have a bachelor's degree with 3-5 years human resources experience, preferably in a high-volume environment.</li><li>
Experience in a union work environment required.</li></ul><div></div><div>
SKILLS AND ABILITIES</div><ul><li>
Employee relations experience, including conducting investigations and resolving grievances.</li><li>
Outstanding leadership skills with a high capacity for managing multiple projects simultaneously, influencing and gaining credibility with all levels of employees, management, union representatives and clients.</li><li>
Detail-oriented and extremely organized with the ability to learn new programs and procedures quickly.</li><li>
Strong interpersonal and customer service skills, business acumen, organizational savvy, and have sensitivity dealing with confidential information.</li><li>
High energy, with a focus on details.</li><li>
Proficient in Microsoft Word, Excel, and PowerPoint.</li><li>
Must be flexible to work extended hours due to business requirements including nights, weekends and holidays.</li></ul><div></div><div>
COMPENSATION</div><div>
Competitive salary range $77,000 - $82,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.</div><div></div><div>
WORKING CONDITIONS</div><div>
Location: On Site - View Boston - 800 Boylston St Floor 52, Boston, MA 02199</div><div></div><div>
PHYSICAL DEMANDS</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div>
NOTE:</div><div>
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.</div><div></div><div><i>
Legends &amp; ASM Global is an Equal </i><i>Opportunity/Affirmative</i><i> Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.</i></div></div>

Human Resources Manager (View Boston)

Boston Architectural College

<div><p>Associate Director of Human Resource Development</p><p>
Salary: $95,000 - $105,000</p><p>
</p><p>Overview</p><p>
The Associate Director of HR Development is the cornerstone of ensuring an exemplary level of integrity the processes we perform and the service-oriented way in which we approach our community. The incumbent will work with the HR team to ensure trust and partnership within the Boston Architectural College community for the work the HR function performs and the value we provide to our management and employee base. This position reports directly to the President of the BAC.</p><p>
</p><p>Key Responsibilities:</p><ul><li>Lead new HR initiatives such as talent management initiatives, onboarding, benefits open enrollment, performance management program, compensation review and implementation, etc.</li><li>Along with the rest of the HR team, ensure relationship management and administrative oversight for the onboarding of new hires each semester</li><li>Manage, mentor and provide administrative back-up for the Human Resources Representative and Manager of HR Operations</li><li>Work to provide improved efficiency of HR Operations by designing and documenting or enhancing processes and procedures to ensure better quality service to our employee base.</li><li>Provide technical, administrative and solutions for the daily operations of HR Administration.</li><li>In coordination with and oversight of the HR Rep &amp; Manager of HR Operations, the Associate Director of HR Development works across all aspects of the Paycom system (employee records, benefits, compensation, talent acquisition, time keeping, payroll, reporting, compliance etc.) becoming expert in the usage of Paycom in addressing all aspects of employee questions and institutional needs in a correct and timely fashion</li><li>Ensure critical support and/or oversight of employee onboarding including the E-Verify and I-9 processes to ensure Institutional compliance</li><li>Provide recommendations and solutions for better functional support and administrative</li><li>Leads HR investigations into employee complaints, alleged policy violations, etc. with advisement of external counsel and applies applicable policy as necessary</li><li>Prepare Paycom year-end reporting - (ACA, etc.)</li><li>Work with HR Ops Manager, HR Rep, and Payroll area to insure accurate and timely data</li><li>Work with finance on 403b audits and other required compliance audits</li></ul><p>
</p><p>Demonstrated Work Experience:</p><ul><li>Engenders trust with colleagues and constituency through the consistent and correct work performed</li><li>Understands not only the tactical and data driven aspects of work, but broader strategic implications of the work that is performed</li><li>Not afraid to innovate and go beyond the task to areas explore areas that may benefit the team or the institution</li><li>Subject matter expert in numerous HR disciplines</li><li>Working knowledge of integrated HR systems</li><li>Roll up your sleeves entrepreneurial style to create new processes and procedures</li><li>Multitasker extraordinaire who manages a multiplicity of tasks while remaining calm and in good spirits under pressure. Ability to toggle across tasks effectively</li><li>Builder of teams/ great team member</li><li>Solutions oriented / &ldquo;Can do&rdquo; approach to work</li><li>Ability to work successfully across a broad cross section of management and employee base</li></ul><p>
Qualifications:</p><ul><li>4 years of successful people and HR administrative and operations management experience</li><li>Strong relationship-building, collaborative skills with the ability to engage diverse individuals and groups.</li><li>Bachelor&rsquo;s degree in relevant field</li><li>SHRM certification preferred</li><li>Experience using Paycom HRIS preferred</li></ul><p>
Work Schedule and Location Requirements:</p><ul><li>This is an exempt position. Candidates must have the ability to work weekends and evenings as needed.</li><li>This is a hybrid position, coming on site 1 day a week minimum, with the ability to return to campus more often as needed.</li></ul></div>

Associate Director of Human Resource Development

Allen & Gerritsen

<div><p>A&amp;G (AllenGerritsen) is seeking an experienced PR expert to join our team as a<b> Senior Director, PR</b> and serve as our Newsroom lead.</p><p>
The Newsroom is the heart of our earned media discipline, instrumental in driving and deepening the agency's capabilities across media relations, thought leadership development, and executive branding. In addition to leading the expansion of our Newsroom, the Senior Director will serve as a client partnership lead, responsible for account success and accountable to team efforts, including collaboration with PR team experts across Social Media and Creator Relations. This is an exciting opportunity to be an integral member of a collaborative practice helping clients earn attention, within a top independent, full-service PR and advertising agency.</p><p><b>
Note that A&amp;G is a hybrid agency, and this role will be expected to collaborate in-person three days a week in our Boston or Philadelphia Third Space.</b></p><p><b>
Craftsmanship</b></p><p>
Continuously elevate the quality of our Newsroom to amplify business outcomes, drive exceptional agency output, and deliver an outstanding client experience.</p><ul><li>
Drive client partnerships and account teams; this role may be responsible for managing the success of 3-5 client partnerships at any given time.</li><li>
Serve as a trusted advisor and executive counselor, problem-solving in real time and providing support in times of crisis.</li><li>
Manage the financial health of client partnerships, including developing SOWs, staffing plans, and budget tracking.</li><li>
Regularly track and report on performance metrics, providing insights and recommendations for continuous improvement.</li><li>
While this role will primarily drive overarching account success, all Newsroom members are expected to maintain strong media relationships and excel at building successful earned media plans.</li><li>
Represent the PR practice in integrated meetings and new business pitches.</li><li>
Continuously identify and implement ways to raise the quality and consistency.</li></ul><p><b>
Curiosity</b></p><p>
Proactively explore the evolving social mediacreator landscape to enhance our partnerships and make our contributions to client relationships and the final work stronger.</p><ul><li>
Develop tailored PR strategies based on the understanding of client's business objectives, target audiences, and competitive landscape.</li><li>
Partner with senior clients to develop annual PR strategies, set clear objectives, and drive toward established PR goals.</li><li>
Lead ongoing research initiatives to identify, vet, and establish new tools, partnerships, and processes to expand our Newsroom capabilities.</li><li>
Live &quot;chronically online.&quot; Stay connected to culture, trends, and inspiring content to ensure content and solutions resonate with both the brands' audiences and their business.</li></ul><p><b>
Creativity</b></p><p>
A problem solver to the core, you'll constantly seek new approaches to strengthen your work, ideas, and our teams at large - pushing against the conventional to spark action.</p><ul><li>
Collaborate with A&amp;G colleagues across disciplines - including strategy, performance analytics, creative, production, business leadership, and program management - to develop and execute comprehensive marketing campaigns.</li><li>
Work in partnership with the SVP/PR practice lead to expand department opportunities and drive new business growth.</li></ul><p><b>
Culture</b></p><p>
You are a present and positive member of our A&amp;G community, demonstrating our values and fostering an energizing and inclusive environment that transcends our walls.</p><ul><li>
Manage 1-3 direct reports, nurturing and stewarding their careers.</li><li>
Support hiring initiatives for new talent.</li><li>
Actively contribute to fostering a collaborative, high-performance, and inclusive agency culture.</li></ul><p><b>
Qualifications:</b></p><ul><li>
First and foremost, you are a media relations guru with experience leading successful earned media programs that have driven meaningful business results for clients.</li><li>
You have 8-10 years of relevant B2B, corporate, social impact, and/or crisis communications experience. While you crave diversity in account experience, these categories get you out of bed in the morning.</li><li>
You excel at synthesizing and converting complex or highly technical information and data points into persuasive and impactful storytelling.</li><li>
You have experience in agency land or on the client side in a fast-paced environment, leading multiple projects, lines of business, and growth areas simultaneously.</li><li>
Writing is your superpower. We're looking for a combination of outstanding technical and creative writing that's been applied to draft key messaging, bylines, speeches, and op-eds.</li><li>
You're experienced in new business pitch rooms and executive meetings and are skilled at presentations - both developing written communications and confidently presenting to clients and senior leadership.</li><li>
You're entrepreneurial in spirit. You respect established processes but are equally as excited about new challenges that haven't been approached before and building something new.</li><li>
You love being a people manager and prioritize coaching and mentorship of junior team members. This point is last on the list in sequence but first in priority.</li></ul><p><b>
Why A&amp;G?</b></p><ul><li>
Join a vibrant team that values creativity, innovation, and making a positive impact.</li><li>
Work with a diverse range of clients across industries such as Travel, Tourism, Social Justice, FoodBeverage, Financial Services, Education, Economic Development, and Clean Energy/Sustainability.</li><li>
Be part of a culture that encourages continuous learning, professional growth, and having fun while doing great work.</li><li>
Collaborate with a team driven by insights, imagination, and tireless collaboration to create inventive brand experiences that evoke emotion, spur action, and create impact.</li><li>
Help brands and people transform into the best version of themselves so they can live their purpose each day and positively impact the world.</li></ul><p>
We'd love to hear from you if you're ready to take your PR career to the next level and contribute to transforming brands, businesses, and communities. Apply today and let's create something amazing together.</p><p><b>
A&amp;G is a ercely independent agency in the cities where independence was born, BostonPhiladelphia. Innovationculture drive its success.</b></p><p><b>
A&amp;G is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.</b></p></div>

Senior Director, PR

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