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account manager, restaurants

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associate creative director

associate product manager, ad experiences Jobs in Boston

marketing coordinator

account manager

The Home Depot

<p>Position Purpose:<br/></p><p>The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.<br/></p><p>Key Responsibilities:<br/></p><p>10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.<br/>60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.<br/>10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.<br/>20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This Position typically reports to the Pro Sales Manager<br/>This Has 0 Direct Reports<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel 20% to 50% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).<br/></p><p>Working Conditions:<br/></p><p>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be 18 years of age or older<br/>Must be legally permitted to work in the United States<br/></p><p>Preferred Qualifications:<br/></p><p>Working knowledge of Microsoft Office Suite<br/>5 years of professional work experience<br/>2 years account management/sales management experience<br/>2 plus years home improvement or home building industry experience<br/>Successful professional growth in a high-paced retail environment<br/>Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization<br/>Ability to leverage relationships to accomplish sales and profitability goals<br/>Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements<br/>Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately<br/>Strong leadership and negotiation skills; ability to persuade or influence others<br/>Excellent communication skills (verbal, written) and able to communicate globally<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>No additional education<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2<br/></p><p>Preferred Years of Work Experience:<br/></p><p>5<br/></p><p>Minimum Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Preferred Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/>Being Resilient<br/>Persuades<br/>Builds Networks<br/>Communicates Effectively<br/>Customer Focus<br/>Drives Results<br/></p>

Outside Sales Representative Boston

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Vice President - Global Technology Account Management, Open Finance Solutions<p></p>
Overview<br>
The Open Finance Client Value Delivery and Operations team is looking for a Vice President, Technology Account Management (TAM) to lead our function globally. This role leads the technical relationship with our clients post go-live. As the trusted technical advisor within the broader account team, the TAM function is responsible for the health of our clients' integrations, the depth of their platform adoption, and the technical strategy that lets them get the most from Mastercard Open Finance.<br>
<br>
The VP will lead a distributed team of regional TAM leaders, set the global standard for how we engage clients technically, and ensure that the client perspective carries weight in how the platform evolves.<br>
<br>
The ideal candidate is technically fluent, commercially minded, energized by building at scale, and passionate about the client experience.<br>
<br>
Role<br>
In this client-facing leadership position, you will:<br>
<ul><li>Own the global Technology Account Management operating model, ensuring a consistent, high-quality client experience across all markets</li><li>Lead and develop a team of regional TAM leaders, building deep technical and client advisory capability across the function</li><li>Drive measurable client outcomes across product adoption, integration health, and retention through a segmented, scalable coverage model</li><li>Serve as a senior technical partner to our most strategic clients, and as an executive point of contact on complex initiatives</li><li>Partner closely with Product and Engineering to bring client insight into platform strategy and influence the roadmap</li><li>Build the enablement, knowledge, and automation foundation that allows the function to scale alongside the business</li></ul><br>
All About You<br>
The ideal candidate for this position should:<br>
<ul><li>Have advanced experience leading technical, client-facing post-sales teams at scale</li><li>Bring advanced expertise in APIs, data connectivity, cloud infrastructure, and technical SLAs, with the depth to shape architecture decisions and set technical direction with client engineering and technology leaders
</li><li>Have a proven track record of driving product adoption and integration health across a client portfolio
</li><li>Have a demonstrated record of designing and scaling operating models, including methodology, measurement, and team capability
</li><li>Have advanced experience influencing product direction through structured, well-evidenced client insight
</li><li>Be a versatile communicator, able to translate technical complexity into commercial value and move between a client CTO, an internal engineering lead, and an executive audience without losing precision</li></ul><br>
Additional capabilities that would be valuable:<br>
<ul><li>Experience in open banking, open finance, payments, or financial data infrastructure</li><li>Experience applying automation or AI to scale technical account management and support functions</li><li>Experience leading globally distributed teams</li></ul><p></p>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.<p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul><p></p>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.<p></p><p><b>
Pay Ranges</b></p>
O'Fallon, Missouri: $181,000 - $299,000 USD<p></p>
Arlington, Virginia: $208,000 - $344,000 USD<p></p>
Atlanta, Georgia: $181,000 - $299,000 USD<p></p>
Boston, Massachusetts: $208,000 - $344,000 USD<p></p>
Purchase, New York: $208,000 - $344,000 USD<p></p>
Salt Lake City, Utah: $181,000 - $299,000 USD<p></p>
San Francisco: $181,000 - $299,000 USD<p></p>
Seattle, Washington: $208,000 - $344,000 USD</div><p></p>

Vice President - Global Technology Account Management, Open Finance Solutions

AstraZeneca

<div><b>Location</b> Boston, Massachusetts, United States <b>Job ID</b> R-257258 <b>Date posted</b> 27/07/2026</div>
<br><div><div><p>At AstraZeneca, we turn ideas into life-changing medicines. Working here means thinking big and working together to make the impossible a reality. We&rsquo;re focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life.</p>
<p></p><p>At AstraZeneca, we are taking bold action on climate because we recognize the connection between healthy people and a healthy planet. As part of our flagship Ambition Zero Carbon program, we have committed to a fully electric vehicle (EV) fleet by the end of 2025, which means that all our drivers will be assigned an EV.</p>
<p></p><p>The AstraZeneca&rsquo;s <b>US BioPharma Respiratory and Immunology (R&amp;I) Team</b> holds a unique position in respiratory disease, including asthma, chronic obstructive pulmonary disease (COPD) and Lupus, with a range of differentiated potential medicines in development by using novel combinations, biologics and devices. The pipeline also has several promising assets in inflammatory and autoimmune diseases within areas such as psoriasis, psoriatic arthritis, gout, systemic lupus and rheumatoid arthritis.</p>
<p></p><p>As a Senior Pharmaceutical Sales Specialist for the Advanced Specialty Team, you&rsquo;ll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients&rsquo; lives.</p>
<p></p><p><b>Responsible for institutional sales across major Boston academic medical centers, including Tufts Medical Center, Massachusetts General Hospital, and Beth Israel Lahey Health, as well as community-based practices in Salem, Burlington, North Andover, and Danvers.</b></p>
<p></p><p><b>Accountabilities</b></p>
<ul><li>Develop and demonstrate knowledge of clinical disease states and treatment guidelines.</li></ul>
<ul><li>Effectively communicate product information to healthcare professionals.</li></ul>
<ul><li>Analyze trends and develop strategic business plans, leveraging understanding of the market landscape, dynamics, and patient access challenges.</li></ul>
<ul><li>Provide solutions to customers by creating a tailored customer experience based on account and HCP needs.</li></ul>
<ul><li>Identify opportunities for process improvement, demonstrate openness to new ideas, and seek innovative approaches to sales and customer engagement.</li></ul>
<p></p><p><b>Essential Skills/Experience</b></p>
<ul><li>Bachelor&rsquo;s Degree</li></ul>
<ul><li>3+ yrs of demonstrated Sales or Commercial experience or a combination of: pharmaceutical, healthcare, scientific, clinical, institutional, or related industry / settings within the healthcare ecosystem</li></ul>
<ul><li>Experience in account planning and/or complex reimbursement model OR internal AZ certification</li></ul>
<ul><li>A valid driver&rsquo;s license and safe driving record</li></ul>
<p></p><p><b>Essential Skills and Capabilities</b></p>
<ul><li>Advanced Therapeutic Area Expertise: Experience and expertise in highly specialized therapeutic areas</li></ul>
<ul><li>Customer Engagement: Proven ability to engage with senior-level healthcare professionals, including specialists and hospital administrators.</li></ul>
<ul><li>Innovative Sales Strategies: Experience in developing and implementing innovative sales strategies in a highly specialized market.</li></ul>
<ul><li>Clinical Acumen: Exceptional ability to understand and communicate cutting-edge scientific research and clinical data.</li></ul>
<ul><li>Strategic Partnerships: Experience in establishing and nurturing strategic partnerships with healthcare institutions and research organizations.</li></ul>
<ul><li>Business Acumen: Proficiency in advanced data analysis and the use of analytics to drive sales performance.</li></ul>
<p></p><p>At AstraZeneca, we are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear. We shape the future by spotting scientifically-led commercial opportunities and acting now to operationalize and scale them. Driven by the solutions we bring to the healthcare ecosystem, we make an impact at every step of the patient journey, improving their experience and outcomes. Our agile and entrepreneurial team of visionaries is trusted to innovate and experiment, supported to learn fast from failures and move on.</p>
<p></p><p>Join us in making a difference &ndash; apply today!</p>
<p></p><p><i>The annual base salary (or hourly rate of compensation) for this position ranges from $121,925 - $227,246. Our positions offer eligibility for various incentives&mdash;an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.
</i></p><p></p><p><b>Date Posted</b></p>
28-Jul-2026
<p></p><p><b>Closing Date</b></p>
<p>Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.</p></div></div><div></div>

Sr. Pharmaceutical Sales Specialist, Advanced Specialty Care-Respiratory Biologics, Boston North, MA

Aprio

<div><div>Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.</div><div></div><div><br>
Join Aprio's<b> Information Technology</b> team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a <b>Tax Technology Automation</b> <b>Manager</b> to join their dynamic team.</div>
<h3 class="jobSectionHeader"><b>Responsibilities:</b></h3><ul>
<li>Work with all levels of the organization to introduce and implement changes in business processes and application practices affecting clients, including proposing system-related business processes and technologies.</li>
<li>Performs planning and analysis of new, enhanced, improved, or revised existing information systems or related technologies, strategies, standards, policies and procedures, continuous improvement, and budget for assigned projects.</li>
<li>Stays abreast of current and upcoming technology and software offerings in the industry, understanding their capabilities while assessing their potential value and application in the tax practice, with a focus on creating efficiencies and increasing automation.</li>
<li>Continuous communication with tax practice leadership on new technologies and concepts while providing recommendations for software testing.</li>
<li>Develop and manage a charter and timeline for testing, evaluating, and implementing new technology.</li>
<li>Serve in a project manager role for key departmental initiatives.</li>
<li>Analyzes audiences and develops effective communication strategies to drive organizational change and ensure adoption.</li>
<li>Own the end-to-end process change and oversee/deliver socialization and training.</li>
<li>Work with teams to drive a continuous improvement mindset.</li>
<li>Monitors compliance with department policies, procedures, and guidelines.</li>
<li>Develop test procedures to ensure existing system software and modifications meet user specifications.</li>
<li>Apply system analysis techniques and procedures, including interviewing various resources to gather required information and analyzing and documenting requirements.</li>
<li>Support development of software or system functional specifications that allow for the successful development/configuration of select automation software solutions.</li>
<li>Will work in the evaluation of new technologies and platforms.</li>
<li>Be the departmental contact person for the internal DevOps team, IT, and tool vendors.</li>
<li>Use data analysis techniques to gain insights from various sources.</li>
<li>Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical, and relevant ideas, insights, and advice.</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications:</b></h3><ul>
<li>5+ years of related experience.</li>
<li>Familiarity with tax software required (Practice Engine, CCH Axcess Tax, GoSystem Tax, UltraTax CS, Lacerte Tax, CaseWare, CCH Engagement, Workpapers CS).</li>
<li>Keen attention to detail, problem-solving, and strong analytical skills.</li>
<li>2+ years of experience documenting processes and practices, often using accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines.</li>
<li>Understanding of project management fundamentals.</li>
<li>Expert knowledge of Excel.</li>
<li>Mid-level knowledge and experience with database principles and computer science fundamentals.</li>
<li>Understanding of APIs (Application Programming Interfaces).</li>
<li>Understanding of relational databases and Power BI.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills:</b></h3><div>
<ul><li>Consulting experience.</li>
<li>Strong customer service orientation.</li>
<li>Experience working with Office 365 and SharePoint.</li>
<li>Knowledge of Microsoft Power Platform.</li>
<li>Knowledge of DAX and SSIS.</li>
<li>Knowledge and/or basic development experience with one or more of the following technologies: Python, Visual Basic, Java, Objective-C, C, and .NET.</li>
</ul></div><div>The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range.</div><div><b>
Why work for Aprio:</b></div>
<div>Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.</div><br>
<div></div>
<div></div>
<div><b>Perks/Benefits we offer for full-time team members:</b></div>
<ul><li>Medical, Dental, and Vision Insurance on the first day of employment</li></ul>
<ul><li>Flexible Spending Account and Dependent Care Account</li></ul>
<ul><li>401k with Profit Sharing</li></ul>
<ul><li> 9+ holidays and discretionary time off structure</li></ul>
<ul><li>Parental Leave &ndash; coverage for both primary and secondary caregivers</li></ul>
<ul><li>Tuition Assistance Program and CPA support program with cash incentive upon completion</li></ul>
<ul><li>Discretionary incentive compensation based on firm, group and individual performance</li></ul>
<ul><li>Incentive compensation related to origination of new client sales</li></ul>
<ul><li>Top rated wellness program</li></ul>
<ul><li>Flexible working environment including remote and hybrid options</li></ul><br>
<div></div>
<div></div>
<div><b>What&rsquo;s in it for you:</b></div>
<ul><li><b>Working with an industry leader</b>: Be part of a high-growth firm that is passionate for what&rsquo;s next.</li></ul>
<ul><li><b>An awesome culture: </b>Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.</li></ul>
<ul><li><b>A great team:</b> Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.</li></ul>
<ul><li><b>Entrepreneurship</b>: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.</li></ul>
<ul><li><b>Growth opportunities</b>: Grow professionally in an environment that fosters continuous learning and advancement.</li></ul>
<ul><li><b>Competitive compensation</b>: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.</li></ul><br>
<div></div>
<div></div>
<div><b>EQUAL OPPORTUNITY EMPLOYER</b></div>
<div>Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.</div>
<div></div>
<div>Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Tax Technology Automation Manager

Adams Clinical

<div>
 <strong>
  Join Us in Shaping the Future of Clinical Research
  <br/>
  <br/>
 </strong>
 Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values&mdash;Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration&mdash;we create an environment where meaningful work drives meaningful change.
 <br/>
 <br/>
 At Adams Clinical, you&rsquo;ll find:
 <br/>
 <br/>
 <ul>
  <li>
   A culture of respect, transparency, and continuous improvement
  </li>
  <li>
   Opportunities for professional growth and learning
  </li>
  <li>
   A team dedicated to improving lives through innovation and integrity
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we&rsquo;d love to have you on our team.
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Adams Clinical is a rapidly growing research site network specializing focused on late phase industry-sponsored trials of novel treatments for a variety of psychiatric and neurological conditions, supporting both inpatient and outpatient studies. Adams Clinical Site Network has locations in Watertown, MA; Boston, MA; Harlem, NY; Bronx, NY; Philadelphia, PA; and Dallas, TX.
 <br/>
 <br/>
 We are seeking entry-level applicants for the Clinical Research Assistant role at our Boston location. This role is ideal for entry-level candidates interested in learning clinical research operations, contributing to study execution, and developing foundational skills in patient interaction, data management, and regulatory compliance.
 <br/>
 <br/>
 The Clinical Research Assistant (RA) provides foundational support in the conduct of clinical trials at the site level. Working under the direct supervision of a CRC II, CRC III, or Site Manager, the RA assists with operational, administrative, and participant-facing tasks to ensure studies run smoothly and in accordance with ICH-GCP, regulatory requirements, and protocol guidelines. This role is an ideal entry point for individuals seeking to gain hands-on experience in clinical research.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support study start-up activities, including supply inventory, document preparation, and site initiation readiness.
  </li>
  <li>
   Assist with participant screening workflows as delegated, including scheduling screening visits and collecting basic information such as demographics, medical history, and other study-relevant details to support eligibility assessment.
  </li>
  <li>
   Schedule and prepare for participant visits, including source prep, lab kits, and CRFs.
  </li>
  <li>
   Serve as a participant liaison&mdash;confirm appointments, coordinate transportation, and maintain ongoing communication.
  </li>
  <li>
   Escort and assist participants during on-site visits; perform vital signs, ECGs, and specimen collection/processing as trained.
  </li>
  <li>
   Complete accurate, ALCOA+-compliant source documentation for delegated procedures.
  </li>
  <li>
   Perform data entry into EDC systems and assist with query resolution.
  </li>
  <li>
   Maintain study binders, charts, and logs; support supply management.
  </li>
  <li>
   Ensure accurate capture and upload of paper source documents into eSource systems in accordance with site processes and regulatory requirements, supporting long-term retention and audit readiness.
  </li>
  <li>
   Obtain, track, and manage medical releases, as well as medical and pharmacy records from external providers as needed, in accordance with site SOPs and protocol requirements.
  </li>
  <li>
   Support CRCs during monitoring visits and assist with preparing documentation and materials to ensure audit and inspection readiness.
  </li>
  <li>
   Assist with investigational product (IP) accountability tasks as needed and where applicable, gaining exposure to IP handling, tracking, and documentation under the direct supervision of CRC staff, while ensuring adherence to protocol and site SOPs.
  </li>
  <li>
   Develop proficiency in site SOPs, institutional policies, and GCP requirements to build foundational knowledge in compliant research practices.
  </li>
  <li>
   Assist in collecting and entering study data into trackers, logs, and EDC systems, focusing on accurate and timely data collection.
  </li>
  <li>
   Support CRCs in maintaining accurate records and updating study metrics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum requirement of a high school diploma or GED equivalent; Bachelor&rsquo;s degree preferred.
  </li>
  <li>
   No prior clinical research experience is necessary; training will be provided. Basic understanding of clinical research principles is a plus.
  </li>
  <li>
   Strong attention to detail, organization, and communication skills.
  </li>
  <li>
   Proficiency in Microsoft Office.
  </li>
  <li>
   Willingness to perform phlebotomy and clinical procedures as trained.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay
 </strong>
 : $24.00 - $26.92 per hour
 <br/>
 <br/>
 <strong>
  Benefits
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   401(k) matching
  </li>
  <li>
   Medical, Dental &amp;Vision insurance
  </li>
  <li>
   Employee assistance program
  </li>
  <li>
   Flexible spending account
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Health savings account
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Parental leave
  </li>
  <li>
   Professional development assistance
   <br/>
   <br/>
  </li>
 </ul>
 Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.
 <br/>
 <br/>
 In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe. Adams Clinical participates in E-Verify to confirm employment eligibility.
</div>


Clinical Research Assistant

NeighborHealth

<div><div><p><b>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
</b></p><p></p><p>As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
</p></div><p></p><div><p>Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly &mdash; every role at NeighborHealth is vital. Together, we&rsquo;re advancing medicine and delivering the best care experience for our patients and community!
</p></div><p></p><div><div><div><p>Interested in this position? Apply online and create a personal candidate account!
</p></div></div></div><p></p><p><b>Current Employees of </b><b>NeighborHealth </b>- Please use our internal careers portal to apply for positions.
</p><p></p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .
</p><p></p><p><b>Time Type:
</b></p>Full time
<p></p><p><b>Department:
</b></p>Telecommunications
<p></p><p><b>All Locations:
</b></p>151 Orleans Street
<p></p><p><b>Position Summary:
</b></p>NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
<p><b>What You'll Do
</b></p><p>The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
</p><p></p><p><b>The successful candidate will be able to perform the following responsibilities:
</b></p><p><b>Essential Duties
</b></p><ul><li>Coordinate daily telecommunications work and help keep team priorities on track.
</li><li>Support the Telecommunications Manager with assigning and monitoring work.
</li><li>Serve as the main liaison with the Contact Center.
</li><li>Provide backup support for the PBX and related systems.
</li><li>Assist with system rollouts, upgrades, testing, and other special projects.
</li><li>Troubleshoot telecommunications issues and help resolve problems quickly.
</li><li>Work with vendors, internal departments, and staff to support reliable telecommunications service.
</li><li>Maintain records, documentation, and equipment information as needed.
</li><li>In the manager&rsquo;s absence, assign duties as needed to keep work moving.
</li><li>Support additional staff as the department grows or changes.
</li></ul><p></p><p><b>Training Responsibilities
</b></p><ul><li>Provide training for Contact Center systems and related telecommunications tools.
</li><li>Train incoming telecommunications staff on department procedures, systems, and support expectations.
</li><li>Develop and update training materials, guides, and process documentation.
</li><li>Provide follow-up help and refresher training when systems or procedures change.
</li></ul><p></p><p><b>On-Call Responsibility
</b></p><p>Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
</p><p></p><p><b>Supervisory Scope
</b></p><p>Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
</p><p></p><p><b>What You&rsquo;ll Bring
</b></p><ul><li>Bachelor&rsquo;s degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
</li><li>7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
</li><li>Minimum of 5 years&rsquo; experience in healthcare or multi-site clinics required.
</li><li>Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
</li><li>Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
</li><li>Exceptional problem-solving and conflict-resolution abilities.
</li><li>Ability to handle sensitive and confidential matters with professionalism and discretion.
</li><li>Proficiency in Microsoft Office Suite.
</li><li>The ability to work in a fast-paced environment.
</li></ul><p></p><p><b>Work Environment &amp; Physical Requirements
</b></p><ul><li>This position operates in a professional office and clinic environment.
</li><li>Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
</li><li>Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
</li><li>Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
</li><li>Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
</li><li>May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
</li><li>Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment
</li></ul><p></p><p>The pay range for this role is $99,840 - $153,920
</p><p></p><p><b>EEO &amp; Accommodation Statement:
</b></p><p>NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
</p><p></p><p><b>Federal Trade Commission Statement:
</b><br>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or &ldquo;apps.&rdquo; Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
</p><p></p><p><b>E-Verify Program Participation Statement:
</b></p><p>NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.</p></div>

Supervisor, Telecommunications Operations

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The Idiopathic Intracranial Hypertension Treatment and Research Initiative (IIH-TRI) is seeking a highly motivated Clinical Research Assistant II to join our translational research and clinical trial program.<br>
<br>
This individual will support core projects of the IIH-TRI, including: (i) the study of hormonal, metabolic, and genetic factors in IIH as part of the Harvard Biomarkers Study 2.0; (ii) MRI analysis of glymphatic transit to understand IIH pathophysiology and improve diagnostic accuracy; and (iii) and an investigator initiated clinical trial. Working under the supervision of the Administrative Director of the CNCT and the Principal Investigators.<br>
<br>
This role may be responsible for the following activities: making independent judgments of the suitability of potential participants for clinical trials, developing and implementing patient recruitment strategies, recommending protocol changes, and overseeing the work of more entry-level staff. Collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; maintaining and updating data generated by the study; all IRB submissions such as applications, amendments, annual reviews, and adverse events.
<br>
<br>
We are looking for a hardworking, detail orientated, and focused candidate. Good interpersonal skills are required. The ideal candidate will be interested to grow in a long-term biomedical career in medicine or clinical research. Most time will be dedicated to clinical research activities, but there will be ample exposure to both clinical evaluation and basic science related to IIH. Wetlab procedures could include processing of patient samples for biobanking or running analyses on previously biobanked samples.
<br>
<br>
There will be a requirement to keep detailed logs of patient research visits and research activities and liaise with regulatory staff for small-scale clinical trials. Interdisciplinary interactions will include physicians, scientists and allied health professionals. There will be an opportunity to contribute to scientific publications arising from this work.
<br>
<br>
Applications must include 1) cover letter; 2) biosketch, resume, or CV with GPA scores (or equivalent); 3) one letter of recommendation from a professional supervisor (e.g. advisor or previous PI); and 4) contact information for three supervisors who are willing to be contacted for reference.
<br>
<br>
PRINCIPAL DUTIES AND RESPONSIBILITIES:
<br>
<ul><li>Assists research colleagues in the implementation, both internally and externally, of sponsored clinical research studies.</li><li>Initiates and maintains contact with study participants. Responsible for screening applicants, ensuring they meet appropriate criteria, and makes independent judgment as to the suitability of their participation. May be required to administer clinical tests such testing of visual acuity or clinical activity scores, etc. There may be opportunities to take history of patients, write up reports for attendings&rsquo; review, and shadow on a weekly basis.</li><li>Working in concert with Principal Investigator and/or Research Manager, develops and implements patient recruitment strategies.</li><li>Develops, organizes, and/or maintains study databases, including a registry of patients tracked by the IIH-TRI. Responsible for data validation and quality control.</li><li>In conjunction with Research Manager/Principal Investigator, develops and implements new research protocols including design, data collection systems and institutional review board approval.</li><li>Recommends changes to research protocols.</li><li>Performs literature searches, as appropriate.</li><li>Assists PI or Research Manager with preparation for presentation and written published articles; there are opportunities to communicate research to colleagues.</li><li>Responsible for training and orienting new staff.
</li><li>All other duties as assigned.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
Bachelor's Degree Science required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
Yes<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Relevant research and data management experience 1-2 years required<br>
<br>
Knowledge, Skills and Abilities</p><ul><li>
Ability to work independently.</li><li>
Excellent interpersonal skills are required for working with the study participants and patients in the division</li><li>
Good oral and written communication skills.</li><li>
Analytical skills and the ability to resolve technical or research problems and issues and to interpret the acceptability of data results.</li><li>
High degree of computer literacy and ability/willingness to learn basic website management skills. Coding skills highly desirable.</li><li>
Excellent organizational skills and ability to prioritize a variety of tasks.</li><li>
Careful attention to detail.</li><li>
Ability to demonstrate professionalism and respect for subjects&rsquo; rights and individual needs.</li><li>
Knowledge of data management programs.</li><li>
Knowledge of clinical research protocols, including IRB regulatory documentation</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$24.28 - $39.43/Hourly<p></p><p><b><br>
Grade</b></p>
6<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Research Assistant II Neuroscience Clinical Trials

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