associate product manager, ad experiences

account coordinator

account manager, restaurants Jobs in Boston

account manager, restaurants

associate creative director Jobs in Boston

associate creative director

associate product manager, ad experiences Jobs in Boston

proposal manager

account manager restaurants

DoorDash

<div>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Inside Account Management team is part of DoorDash&rsquo;s SMB account management engine.
 <br/>
 <br/>
 We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our hubs in Tempe and Chicago, our team ensures that our merchants understand how to maximize their visibility, optimize their operations, and thrive on DoorDash. We pride ourselves on being data-driven, collaborative, and deeply committed to championing small business success.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash&rsquo;s SMB restaurant partners. You will manage a focused book of approximately 75 merchants, building long‑term relationships and helping restaurant owners improve their performance on the platform. Through consistent outbound calls, email outreach, and data‑driven conversations, you will guide merchants on how to increase visibility, optimize their listings, adopt DoorDash products, and ultimately grow their revenue.
 <br/>
 <br/>
 You&rsquo;ll be accountable for hitting weekly and quarterly KPIs &mdash; including high‑volume outbound activity (dials, talk time), strategic merchant calls, QBR delivery, and results tied to revenue, operational metrics, ads/promo adoption, and fair pricing conversations. This role is ideal for someone who enjoys fast‑paced, high‑volume merchant engagement, uses data to drive decisions, and feels energized by work that blends sales, account management, and portfolio‑level strategy.
 <br/>
 <br/>
 We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity.
 <br/>
 <br/>
 <strong>
  You&rsquo;re Excited About This Opportunity Because You Will&hellip;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Make high‑volume outbound dials to existing merchants in your book of business (approximately 75 SMB restaurants), using a clear prioritization framework to decide where to focus your time and energy
  </li>
  <li>
   Establish goals and key performance indicators for your restaurant partners, and regularly review performance against those targets.
  </li>
  <li>
   Advise business owners on pricing, promotions, and product adoption (e.g., DashPass, Ads, promos) to achieve their revenue and margin goals, clearly explaining trade‑offs.
  </li>
  <li>
   Communicate with merchants by phone and email on an ongoing basis to monitor performance, surface risks, and proactively support progress toward their goals.
  </li>
  <li>
   Deliver and present quarterly business reviews ("QBR") that review a brand&rsquo;s partnership with DoorDash, pinpointing success, highlighting areas for revenue optimizations, and planning for areas of opportunity and growth
  </li>
  <li>
   Reduce churn, while identifying and supporting new store expansions
  </li>
  <li>
   Collaborate with internal growth teams to identify the best products to pitch to merchants
  </li>
  <li>
   Persist through slower periods or skeptical merchants &mdash; testing new approaches, refining talk tracks, and maintaining consistent activity even when results lag
  </li>
  <li>
   Ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Excited About You Because&hellip;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have 2+ years of experience in client-facing sales roles, increasing customer satisfaction, retention, and product adoption
  </li>
  <li>
   You are comfortable being measured on both activity (dials, talk time, meetings) and outcomes (revenue, retention, product adoption) and can point to how you performed against your targets
  </li>
  <li>
   You have 2+ years of experience in Outbound Sales being held to DTT minimums
  </li>
  <li>
   You have 2+ years of experience in business operations or related setting
  </li>
  <li>
   You have experience in outbound sales and/or account management where you directly owned a book of accounts, managed prioritization, and were accountable for retention and growth
  </li>
  <li>
   You have experience using Salesforce or similar CRM tools
  </li>
  <li>
   You are versed in using Google Sheets or Microsoft Excel (can maintain complex spreadsheets), on an intermediate to proficient level
  </li>
  <li>
   You demonstrate empathy with customer needs and adapt to meet their unique goals
  </li>
  <li>
   You are goal‑oriented and competitive in a healthy way &mdash; you treat targets as a floor, not a ceiling, and enjoy going after stretch goals when you see an opportunity
  </li>
  <li>
   You bring strong AI fluency, or a clear eagerness to build it, and use new tools to improve efficiency, output, and impact&mdash;while knowing when human judgment and connection matter most.
   <br/>
   <br/>
  </li>
 </ul>
 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
 <br/>
 <br/>
 We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
 <br/>
 <br/>
 The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
 <br/>
 <br/>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
 <br/>
 <br/>
 In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
 <br/>
 <br/>
 DoorDash cares about you and your overall well-being. That&rsquo;s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
 <br/>
 <br/>
 To learn more about our benefits, visit our careers page here.
 <br/>
 <br/>
 <strong>
  See Below For Paid Time Off Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  </li>
  <li>
   For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
   <br/>
   <br/>
  </li>
 </ul>
 The national base pay range for this position within the United States, including Illinois and Colorado.
 <br/>
 <br/>
 $26.08&mdash;$38.40 USD
 <br/>
 <br/>
 The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
 <br/>
 <br/>
 $32.60&mdash;$48 USD
 <br/>
 <br/>
 <strong>
  About DoorDash
  <br/>
  <br/>
 </strong>
 At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
 <br/>
 <br/>
 DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees&rsquo; happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
 <br/>
 <br/>
 Our Commitment to Diversity and Inclusion
 <br/>
 <br/>
 We&rsquo;re committed to growing and empowering a more inclusive community within our company, industry, and cities. That&rsquo;s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
 <br/>
 <br/>
 Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &ldquo;protected categories,&rdquo; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
 <br/>
 <br/>
 Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 <br/>
 <br/>
 <strong>
  If you need any accommodations, please inform your recruiting contact upon initial connection.
  <br/>
  <br/>
 </strong>
 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
 <br/>
 <br/>
 We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
 <br/>
 <br/>
 The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
 <strong>
  https://getcovey.com/nyc-local-law-144.
 </strong>
</div>


Account Manager, Restaurants

BookBub

<div><h2 class="jobSectionHeader"><b>Who we are</b></h2>
<p>
We are a rapidly growing startup launched by serial entrepreneurs and run by a team gathered from the publishing and tech industries. Millions of readers use our products every day to find great books, and our services empower thousands of leading publishers and authors to drive sales and find new fans. We're expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they'll love. Check out BookBub and our audiobook retailing platform, Chirp, and learn more about what to expect working at BookBub.</p>
<h2 class="jobSectionHeader"><b>
About this position</b></h2>
<p>
BookBub is looking for a motivated early-career Account Coordinator to provide key support to the publisher relations team, helping our account managers drive business and coordinate promotional campaigns for our big publisher partners (e.g. Penguin Random House, HarperCollins, and other major publishing houses!).</p>
<h2 class="jobSectionHeader"><b>
Here's an example of what someone can expect to accomplish in their first year:</b></h2>
<ul><li>Assist BookBub's account managers in submitting, scheduling, and coordinating our publisher partners' promotions with BookBub</li>
<li>Collaborate with BookBub's editorial, production, and product teams to ensure publisher campaigns run smoothly and successfully</li>
<li>Help account managers prepare reports, presentations, and pitches for client calls and meetings by conducting analysis, research, and other prep work as needed</li>
<li>Support the account managers at industry conferences and in client meetings or phone calls</li>
<li>Learn BookBub's suite of marketing products thoroughly and understand how they can help our partners sell books</li>
<li>Develop comprehensive knowledge of the publishing marketplace and internalize our partners' pain points, needs, and goals</li>
</ul><h2 class="jobSectionHeader"><b>Here's what we look for in an ideal candidate:</b></h2>
<ul><li>You have outstanding professional written and verbal communication skills</li>
<li>You're friendly, positive, and proactive, with an inherent desire to be helpful to others</li>
<li>You're interested in both business strategy and the book/publishing industry, and especially its digital transition</li>
<li>You're excited about BookBub's data-driven approach to decision-making and able to think analytically</li>
<li>You're someone who excels in a collaborative environment and easily adapts to new organizational systems and processes</li>
<li>You're meticulously attentive to detail with strong multi-tasking and coordination abilities</li>
<li>You're comfortable working autonomously and balancing competing priorities effectively</li>
<li>You're excited to work in a fast-paced, rapidly changing startup environment</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<p>
The anticipated salary range for this role is $52,000 - $55,000 annually. The salary offer will be commensurate with experience, and will be adjusted within or around this range based on the candidate who ultimately joins our team. Total compensation also includes stock option awards and competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.</p>
<h2 class="jobSectionHeader"><b>
Remote work flexibility</b></h2>
<p><i>
Please note: for this role, we are only considering candidates located in Massachusetts.</i></p>
<p>
Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our Cambridge, Massachusetts office. We'll help each team member figure out the work set up that's best for them, including WFH equipment or a dedicated desk space in our office. We value the health and safety of our people above all else, and our in-person work options will remain contingent on local safety guidelines and recommendations.</p>
<p>
Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.</p>
<h2 class="jobSectionHeader"><b>
Our interviewing philosophy</b></h2>
<p>
Our goal is to get to know you in a low-pressure, friendly environment &mdash; and to give you ample opportunity to learn more about us, too.</p>
<p>
Our typical process includes these types of experiences:</p>
<ul>
<li>A resume screen and introductory phone/video chat</li>
<li>A take-home exercise where you'll have the opportunity to demonstrate your communication and problem-solving skills</li>
<li>Additional conversations with your potential future team members, the hiring manager, and People Operations</li>
</ul>
<p>We personally review every application, and if we think there might be a fit, we'll typically reach out via email within a couple weeks to start the conversation.</p>
<p>
We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you're trusting us with your time &mdash; so we'll do our best to run a process for you that's as smooth and enjoyable as possible.</p>
<h2 class="jobSectionHeader"><b>
Your interview experience</b></h2>
<p>
If you're worried that you're not the perfect fit for a position, we want to let you in on a secret: we're not looking for one perfect candidate. We're looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply.</p>
<p>
Our goal is to create an environment where you can interview at your best. At this time, our interview process is fully remote, conducted via phone and video calls. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility.</p>
<p>
We strive to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.</p></div>

Account Coordinator

Sage Hospitality

<div>Why us?:
<div>
At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest&rsquo;s story is unique, and so is the way we serve them. Our approach isn&rsquo;t scripted, printed, or tucked away in a handbook&mdash;it&rsquo;s woven into the DNA of who we are. Here, <i>unscripted hospitality</i> is more than a phrase; it&rsquo;s how we turn every interaction into something memorable, authentic, and entirely our own.</div><div>
From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Boston&mdash;its vibrancy, quirks, and endless energy&mdash;with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe.</div><div>
This is more than just a role&mdash;it&rsquo;s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we&rsquo;ll be proud of long after they&rsquo;ve checked out.</div>
Job Overview:
<p>
The purpose of this role is to design, align, and execute a People &amp; Culture strategy that supports both the strategic and operational objectives of the business. The People &amp; Culture Director leads all People &amp; Culture (Human Resources) functions at the property, balancing compliance, culture, and performance while addressing both challenges and opportunities. This role serves as a strategic advisor to the Hotel Executive Committee on all people-related matters and partners closely with the General Manager, with functional alignment and guidance from the Regional Director of People &amp; Culture.</p><p></p><p><br>
The People &amp; Culture Director is responsible for leading talent strategy, associate engagement, compliance, risk mitigation, and workforce planning while ensuring alignment with Sage Hospitality Group values, policies, brand standards, and applicable federal, state, and local regulations. This role proactively identifies opportunities for improvement and implements scalable solutions that elevate the associate experience and business outcomes.</p>
Responsibilities:
<div><b>
Talent Management</b></div><ul><li>
Plan, develop, coordinate, and lead all People &amp; Culture functions at the property to attract, develop, motivate, and retain associates in a compliant, inclusive, and performance-driven environment.</li><li>
Lead recruitment, interviewing, hiring, and onboarding strategies for hourly and leadership roles, ensuring alignment with Sage standards, brand expectations, and legal requirements.</li><li>
Oversee performance management practices, including completion of evaluations and facilitation of performance improvement plans in partnership with leaders.</li><li>
Ensure staffing models and workforce plans align with business needs, service standards, and financial objectives.</li></ul><div><b>
Training</b></div><ul><li>
Assess organizational needs and plan, implement, and oversee training programs for hourly, supervisory, and management associates, including Sage core training and brand-required programs.</li><li>
Partner with leaders to strengthen leadership capability, reduce risk, and build consistent management practices across the property.</li></ul><div><b>
Associate Relations</b></div><ul><li>
Counsel and coach leaders on associate relations matters, including performance, conduct, and conflict resolution.</li><li>
Oversee investigations, grievance resolution, and exit interview processes, analyzing trends and recommending corrective actions.</li><li>
Design and implement associate engagement and relations initiatives that foster trust, inclusion, and retention.</li><li>
Develop and manage budgets related to associate relations, training, recruitment advertising, and People &amp; Culture staffing.</li><li>
Lead and supervise People &amp; Culture operations at the property, including coaching, development, performance feedback, and corrective action when necessary.</li><li>
Ensure consistent, timely, and equitable administration of associate relations practices.</li></ul><div><b>
Strategic Management</b></div><ul><li>
Provide short- and long-term People &amp; Culture planning aligned with hotel goals and Sage strategy.</li><li>
Establish People &amp; Culture objectives and metrics that support operational excellence and cultural health.</li><li>
Serve as an active member of the Hotel Executive Committee, contributing to enterprise-level decision-making.</li><li>
Position the property as an employer of choice through community partnerships, branding, and associate advocacy.</li><li>
Proactively identify potential risk or liability and notify the General Manager and Regional Director of People &amp; Culture with recommended mitigation strategies.</li></ul><div><b>
Total Rewards</b></div><ul><li>
Partner in the administration of hourly wage structures and leadership compensation programs in alignment with corporate guidelines and legal requirements.</li><li>
Communicate, administer, and support benefit programs in accordance with corporate policies, ensuring associates understand available offerings and enrollment processes.</li><li>
Recommend enhancements to compensation or benefits programs through appropriate approval channels.</li></ul><div><b>
Risk/Safety/Security</b></div><ul><li>
Ensure safety, accident prevention, and security practices are followed consistently.</li><li>
Align property safety standards with corporate SOPs and establish property-specific practices as appropriate.</li></ul><div><b>
Compliance</b></div><ul><li>
Ensure compliance with all Sage policies, brand standards, and applicable federal, state, and local employment laws.</li><li>
Maintain oversight of associate records, files, and People &amp; Culture systems to ensure audit readiness and confidentiality.</li><li>
Oversee People &amp; Culture reporting, analyzing trends and providing leadership with accurate, actionable insights.</li><li>
Ensure compliance with union agreements, if applicable, including reporting and contractual obligations.</li><li>
Oversee and ensure accurate People &amp; Culture transactions through UKG workflows, including hires, terminations, transfers, and compensation changes.</li></ul>
Qualifications:
<p><b>
Education/Formal Training</b></p><ul><li>
Associate or Bachelor&rsquo;s degree in Human Resources Management or a related field, or equivalent education and experience preferred.</li><li>
Professional in Human Resources (PHR) Certification and/or SHRM Certified Professional preferred</li></ul><p><b>
Experience</b></p><ul><li>
Four to five years of progressive experience in People &amp; Culture (Human Resources) or a related field.</li><li>
Demonstrated success implementing people strategies, programs, and process improvements.</li><li>
Union experience preferred, where applicable.</li></ul><p></p><p><b><br>
Knowledge/Skills</b></p><ul><li>
Strong executive-level communication and influencing skills.</li><li>
Ability to think strategically while executing tactically in a fast-paced environment.</li><li>
Proven ability to negotiate, influence, and partner effectively with leaders and stakeholders.</li><li>
Bilingual fluency preferred.</li><li>
Strong hospitality orientation with the ability to manage complexity and ambiguity.</li><li>
High level of judgment, discretion, and emotional intelligence.</li><li>
Ability to manage multiple priorities while maintaining attention to detail and compliance.</li><li>
Strong literacy and comprehension skills required for review and preparation of People &amp; Culture documentation.</li></ul><p></p><p><b><br>
Physical Demands</b></p><p>
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Lifting, pushing, pulling, or carrying materials approximately 5 percent of the time.</li><li>
Occasional bending or kneeling to access files.</li><li>
Mobility throughout the hotel, with a significant portion of the day spent engaging with associates and leaders.</li><li>
Periodic standing during training and associate engagement activities.</li><li>
Driving may be required occasionally for hearings, meetings, or recruitment activities.</li></ul><p></p><p><b><br>
Environment</b></p><p>
95% indoor office</p>
Benefits:
<div><b>
Why You'll Love Working at Sage</b></div><div>
Exceptional Benefits &amp; Perks:</div><div>
Explore &amp; Save</div><div>
Enjoy exclusive discounts at Sage Hotels &amp; Restaurants nationwide&mdash;your gateway to unforgettable experiences across the country.</div><div>
Comprehensive Health Coverage</div><div>
We've got you covered with medical, vision, and dental insurance because your well-being matters.</div><div>
Prime Location</div><div>
Work in the heart of the city with easy access to public transportation&mdash;skip the commute stress.</div><div>
Fuel Your Shift</div><div>
Complimentary meal every shift. Great food, on us.</div><div>
Commuter Benefits</div><div>
Take advantage of our Perq Program partnership with MBTA for seamless, affordable transit.</div><div>
Join a Culture That Celebrates You</div><div>
At Sage, you're part of a community. We're building something special: a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are.</div><div>
Ready to be part of something extraordinary? Let's create the future of hospitality together.</div>
Salary: USD $130,000.00 - USD $140,000.00 /Yr.</div>

Director of People & Culture

Brigham and Women's Faulkner Hospital

<div>Site: Brigham and Women's Faulkner Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Grade 125<br>
Schedule: 12:00pm to 10:30pm on Monday, Tuesday, Wednesday, Friday<br>
Summary: Responsible and accountable for establishing, maintaining, and coordinating the appropriate inventory of equipment utilized by surgical services. The equipment technician works in collaboration with the Nurse in Charge / Throughput manager / Operations Manager/Nursing Director/ Biomed in managing the day-to-day activities as determined by the operating room schedule. The equipment technician functions as a member of the Perioperative Team who has specific knowledge, skills and training to work in an Operating Room Environment while assisting with patient care and directly reports to the Operations Manager.<br>
Does this position require Patient Care? Yes<br>
Essential Functions:
<br>
Collaborates with the surgical team, under the direct supervision of the Operations Manager (during patient care) to assure all equipment is available/ready for surgical procedures.<br>
Develops and maintains an inventory of equipment with par levels and location for staff/team reference.<br>
Checks OR schedule to assure availability of equipment. Collaborate with Nurse in Charge/Throughput Manager and Operations Manager as appropriate in resolving conflicts.<br>
Day/evening before surgery, set up rooms for following day with necessary equipment for the first cases of the next day.<br>
Able to access Epic for preference card review for equipment and positioning needs.<br>
Uses effective oral and written communication to foster collaboration, teamwork, and mutual respect.<br>
Assists with the day-to-day non-clinical operational issues for perioperative Services. This includes communication with various ancillary services such as Engineering, Biomed, and Telecommunications. Communication must be, at all times, professional and effective to enhance a positive working environment.<br>
Communicates equipment out for repair to team/assures replacement as necessary.<br>
Collaborates with multi-disciplinary teams on new equipment in OR.<br>
Collaborates with Nurse in Charge, Throughput Manager, Operations Manager and biomed on introducing new equipment in the OR. This includes but is not limited to communication to staff and assisting with/coordination of in-services as appropriate.<br>
Works with industry representatives as necessary, assuring hospital policy is followed during visits.<br>
Cares for (set up and breakdown) equipment as appropriate.<br>
Assists with staff education as appropriate.<br>
Assists with patient positioning and turning over rooms as appropriate.<br>
Adheres to hospital mandatory training and testing requirement.<br>
Participates in activities conducive to safety of patients and team members.<br>
Monitors and supports use of aseptic technique according to hospital policy.<br>
Uses interpersonal skill in relationships with other health team members.<br>
Collaborates with Operations Manager to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality standards.<br>
Maintains tracking logs for broken equipment.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> High School Diploma or Equivalent required<br>
<br>
<b>Can this role accept experience in lieu of a degree? </b>No<br>
<br>
<b>Licenses and Credentials</b><br>
<br>
<b>Experience: </b>1-2 years in equipment maintenance or a related field required; Computer experience preferred<br>
<br>
<b>Knowledge, Skills and Abilities:</b></p><p>
Staff adheres to all I C.A.R.E. Standards.</p><p>
Able to read, understand, and write English.</p><p>
Must be able to lift 50lbs. Independently.</p><p>
Must be able to push stretcher independently with patient weighing up to 250lbs.</p><p>
Must be aware of proper body mechanics when assisting in patient transfer; equipment moves and lifting of heavy objects.</p><p>
Must possess interpersonal skills sufficient to interact effectively with other healthcare members.</p><p>
Must constantly be alert and attentive to progress of O.R. schedule to meet tight deadlines of following cases.</p><p>
Must be able to stand for long periods of time (up to 6 hours).</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Frequently
</li></ul><ul><li>Walking Frequently
</li></ul><ul><li>Sitting Occasionally
</li></ul><ul><li>Lifting Frequently
</li></ul><ul><li>Carrying Frequently
</li></ul><ul><li>Pushing Occasionally
</li></ul><ul><li>Pulling Occasionally
</li></ul><ul><li>Climbing Rarely
</li></ul><ul><li>Balancing Frequently
</li></ul><ul><li>Stooping Occasionally
</li></ul><ul><li>Kneeling Occasionally
</li></ul><ul><li>Crouching Occasionally
</li></ul><ul><li>Crawling Rarely
</li></ul><ul><li>Reaching Frequently
</li></ul><ul><li>Gross Manipulation (Handling) Frequently
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently
</li></ul><ul><li>Feeling Constantly
</li></ul><ul><li>Foot Use Rarely
</li></ul><ul><li>Vision - Far Constantly
</li></ul><ul><li>Vision - Near Constantly
</li></ul><ul><li>Talking Constantly
</li></ul>Hearing Constantly<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1153 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.44 - $27.39/Hourly<p></p><p><b><br>
Grade</b></p>
SF1125<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

OR Equipment Tech

Atlantic Group

<div>
 <p>
  <strong>
   Overview
  </strong>
 </p>
 <p>
  A growing investment management organization is seeking a Client Service Associate to join its Operations team. This individual will support client account administration, investment operations, reporting, and day-to-day servicing activities for a diverse client base.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The position offers exposure to multiple areas of the business, including client service, portfolio operations, reporting, cash management, and investment administration. The ideal candidate is detail-oriented, highly organized, and interested in building a long-term career within financial services
 </p>
 <p>
  <br/>
 </p>
 <p>
  .
 </p>
 <p>
  This role works closely with internal teams and external service providers to ensure operational excellence and a high level of client support.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support senior team members with day-to-day client servicing and operational activities.
  </li>
  <li>
   Assist with account maintenance, client requests, documentation, and administrative tasks.
  </li>
  <li>
   Prepare client communications, reports, and supporting materials for review.
  </li>
  <li>
   Monitor account activity and coordinate with custodians, administrators, and other third-party service providers.
  </li>
  <li>
   Maintain client records and ensure documentation remains accurate and up to date.
  </li>
  <li>
   Assist with onboarding activities, account updates, and compliance-related documentation.
  </li>
  <li>
   Support the execution of investment transactions, cash movements, and other operational requests.
  </li>
  <li>
   Review and process investment-related documentation and transaction instructions.
  </li>
  <li>
   Coordinate with internal teams and external partners to ensure transactions are completed accurately and on time.
  </li>
  <li>
   Track and maintain operational activity using internal systems and reporting tools.
  </li>
  <li>
   Assist with the preparation and review of client reports, account statements, and other deliverables.
  </li>
  <li>
   Support internal teams with presentations, reporting packages, and client meeting materials.
  </li>
  <li>
   Respond to inquiries from clients and external stakeholders in a professional and timely manner.
  </li>
  <li>
   Participate in process improvement initiatives and operational projects.
  </li>
  <li>
   Assist with maintaining internal controls, policies, and compliance procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree required.
  </li>
  <li>
   2-4+ years of experience within financial services, operations, client service, asset management, or a related field.
  </li>
  <li>
   Experience working in a structured financial services environment preferred.
  </li>
  <li>
   Proficiency with Microsoft Office, particularly Excel, PowerPoint, and Outlook.
  </li>
  <li>
   Excellent organizational, analytical, and problem-solving skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Exposure to investment operations, portfolio administration, trade support, or account management activities.
  </li>
  <li>
   Experience working with custodians, fund administrators, brokerage platforms, or other financial service providers.
  </li>
  <li>
   Exposure to alternative investments, private markets, or multi-asset investment environments is a plus.
  </li>
  <li>
   Experience with CRM systems, portfolio accounting platforms, or operational reporting tools is beneficial.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  #49390
 </p>
</div>


Client Services Associate (Investment Management)

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The Channing/Harvard Cohorts Biorepository (CHCB) manages sample collections and distributions for some of the largest and most intensively studied longitudinal cohorts in the world, including the Nurses' Health Studies, the Health Professionals Follow-up Study, the Growing Up Today Study, and the Physicians' Health Study I. CHCB safely stores more than 3 million research biospecimens and distributes thousands of specimens annually for research.<br>
We are hiring a full-time Technical Research Assistant I to perform laboratory and office duties associated with CHCB under the supervision of the Senior Biobank Manager, Collections Manager, and Distribution Project Manager. Responsibilities include building and shipping collection kits to study participants; picking up collection kits from receiving; logging kit information; processing biological specimens; storing samples; conducting data entry; and inspecting and processing questionnaires. This is a full-time position, Monday through Friday, 8:00 a.m. to 4:30 p.m.<br>
<br>
<ul><li>Collections: Responsible on a day-to-day basis, under the Collection Laboratory Manager, for picking up, opening, and checking incoming specimen collection kits for completeness; logging received kits and specimens into the Laboratory Information Management System (LIMS) and logbooks; processing biospecimens according to standardized SOPs; and storing samples in liquid nitrogen freezers. Assist with the design of quality control testing and perform random QC checks to ensure sample type, location, and sample IDs are accurate. Conduct data entry manually or by scanning Scantron questionnaires, and perform QC checks on the entered data. Build and ship collection kits to participants enrolled in cohort studies.</li><li>Production and Distribution (P/D): As part of a team, execute production and distribution projects by preparing the necessary computer files; pulling specimens from LN2 freezers; aliquoting specimens; adding quality control samples to projects; double-checking project materials; creating shipping lists; arranging shipments; and recording all details and steps for each project.</li><li>Data Recordation: The incumbent will be expected to become a proficient Laboratory Information Management System (LIMS) user and assist management regularly by discussing processes, improvement needs, and workflow.</li><li>Infrastructure: As part of a team, the incumbent will assist with weekly monitoring of the health of 130 liquid nitrogen freezers, LN2 piping system levels and pressure, and external bulk tank levels and deliveries. Responsibilities also include consolidating freezers when warranted, troubleshooting issues, and following SOPs to carry out freezer updates.</li><li>General: As needed, the incumbent will contribute to other general activities, such as writing Standard Operating Procedures (SOPs), maintaining inventory of supplies, and recommending items that need to be ordered.</li></ul><br>
Summary<br>
Responsible for maintaining laboratory equipment, organizing and preparing samples, conducting experiments, and recording and analyzing data.
<br>
<br>
Candidates who are in the process of completing their bachelor's degree have a grace period of six months from their hire date (up to 1 year if starting per diem) to provide degree equivalency verification.<br>
Does this position require Patient Care? No<br>
Essential Functions<br>
<ul><li>Perform laboratory experiments following established protocols and procedures.
</li><li>Prepare and handle samples, reagents, and solutions, ensuring accuracy and adherence to safety guidelines.
</li><li>Operate and maintain laboratory equipment and instruments, conducting routine calibration and troubleshooting as needed.
</li><li>Record experimental data accurately and maintain organized records of procedures, protocols, and results.
</li></ul><br>
-Compile and analyze data using appropriate statistical and analytical methods. -Assist in data interpretation and presentation, contributing to research findings and reports.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
Bachelor's Degree Related Field of Study required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
Yes<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Prior laboratory experience, either through academic coursework, internships, or employment 1-2 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong theoretical and practical knowledge of laboratory techniques and procedures.</li><li>Familiarity with common laboratory equipment and instruments used in research experiments.</li><li>Proficiency in data collection, analysis, and scientific software tools.</li><li>Excellent attention to detail, organizational skills, and the ability to multitask and prioritize tasks effectively.</li><li>Strong problem-solving skills and the ability to troubleshoot technical issues.</li><li>Excellent written and verbal communication skills to effectively convey experimental procedures, results, and challenges.</li></ul></div><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
221 Longwood Avenue<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$21.00 - $29.01/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Research Lab Tech I

NeighborHealth

<div><div><p><b>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
</b></p><p></p><p>As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
</p></div><p></p><div><p>Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly &mdash; every role at NeighborHealth is vital. Together, we&rsquo;re advancing medicine and delivering the best care experience for our patients and community!
</p></div><p></p><div><div><div><p>Interested in this position? Apply online and create a personal candidate account!
</p></div></div></div><p></p><p><b>Current Employees of </b><b>NeighborHealth </b>- Please use our internal careers portal to apply for positions.
</p><p></p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .
</p><p></p><p><b>Time Type:
</b></p>Full time
<p></p><p><b>Department:
</b></p>Patient Advocacy Office
<p></p><p><b>All Locations:
</b></p>10 Gove Street &ndash; Taylor Building
<p></p><p><b>Position Summary:
</b></p>Under the Office of Patient Advocate, the Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and assist patients helping them navigate through the site and promote commitment to excellence. They will consistently maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.
<ul><li>Patient experience. Provides warm welcoming to patients.
</li><li>Provide exceptional customer service to all patients, visitors and callers.
</li><li>Oversee the safe, efficient, and comfortable atmosphere of the reception area.
</li><li>Greet patients and other visitors and assist them as appropriate.
</li><li>Provides assistance to patients and visitors by obtaining wheelchairs, or other services as needed. Escorts or transports patients who need help to their destination within the health center.
</li><li>Contacts Security, Environmental Services, or Facilities Management, for assistance when necessary. Supports patient experience efforts at the health center. Interprets hospital policy, practices and procedures relating to patient care.
</li><li>Works closely with the Office of Patient Advocate.
</li><li>Supports patient experience efforts at the health center, including but not limited to shadowing a variety of positions in different departments, monitoring calls for quality assurance and supporting Patient Experience leadership in various projects.
</li><li>Maintain excellent punctuality and attendance.
</li><li>Adheres to all EBNHC and departmental policies and procedures.
</li></ul><p></p><p>Pay Range: Starting at $21/hr up to $30 based on relevant experience
</p><p></p><p><b>EEO &amp; Accommodation Statement:
</b></p><p>NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
</p><p></p><p><b>Federal Trade Commission Statement:
</b><br>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or &ldquo;apps.&rdquo; Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
</p><p></p><p><b>E-Verify Program Participation Statement:
</b></p><p>NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.</p></div>

Patient Service Associate-1

Explore 71+ Account manager restaurants in Boston this July. Find roles across top companies and apply now to boost your career.