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account manager restaurants

The Home Depot

<p>Position Purpose:<br/></p><p>The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.<br/></p><p>Key Responsibilities:<br/></p><p>10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.<br/>60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.<br/>10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.<br/>20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This Position typically reports to the Pro Sales Manager<br/>This Has 0 Direct Reports<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel 20% to 50% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).<br/></p><p>Working Conditions:<br/></p><p>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be 18 years of age or older<br/>Must be legally permitted to work in the United States<br/></p><p>Preferred Qualifications:<br/></p><p>Working knowledge of Microsoft Office Suite<br/>5 years of professional work experience<br/>2 years account management/sales management experience<br/>2 plus years home improvement or home building industry experience<br/>Successful professional growth in a high-paced retail environment<br/>Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization<br/>Ability to leverage relationships to accomplish sales and profitability goals<br/>Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements<br/>Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately<br/>Strong leadership and negotiation skills; ability to persuade or influence others<br/>Excellent communication skills (verbal, written) and able to communicate globally<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>No additional education<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2<br/></p><p>Preferred Years of Work Experience:<br/></p><p>5<br/></p><p>Minimum Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Preferred Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/>Being Resilient<br/>Persuades<br/>Builds Networks<br/>Communicates Effectively<br/>Customer Focus<br/>Drives Results<br/></p>

Outside Sales Representative Boston

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport experience to clients, ensuring customer satisfaction.</p><p></p><p>
Ideal candidates will have at least one year of Customer Service experience.</p><p><br>
 Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p><p><b><br>
Job Responsibilities:</b></p><p></p><ul><li>
Greet client upon arrival at the airport with a friendly and professional demeanor.</li><li>
Escorting clients through security</li><li>
Escort clients to their gate, lounge, restaurant or amenity of their choosing.</li><li>
Assisting with luggage ensuring it loaded to the correct destination.</li><li>
Continuously monitoring flights and communicating any gate changes, delays, early arrivals or cancellations to the client.</li><li>
Assist client print boarding pass if necessary.</li><li>
 Become familiar with all airport amenities such as restaurants, services, retail locations and airline ticket counters, gate information, and the quickest route from point A to point B.</li><li>
Develop and maintain professional rapport with regulating agencies and airlines within the airport.</li><li>
Exhibit upmost confidentiality with clients and client information.</li><li>
Maintain strict adherence to escorting protocol within the airport.</li><li>
Utilize Airport Butler systems to manage service details and communicate with clients.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Airport Concierge must be able to occasionally lift / carry / push / pull and move items 45 pounds (or more).</li><li>
Must be able to sit or stand for long periods of time.</li><li>
Must be able to work in various weather conditions.</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li><b>
Good Communication Skills</b> &ndash; Airport Concierge must be able to communicate information and instructions verbally and/or email and phone.</li><li><b>
Customer Service Skills </b>&ndash; Airport Concierge are the primary point of contact for clients with any flight changes must have professional, courteous communication while resolving customer concerns.</li><li><b>
Computer skills: </b>Airport Butler Concierge will be required to use Airport Butler app to track to track the start and end time of a greet.</li><li><b>
Problem-solving skills: </b>Airport Concierge may be called upon to offer clients other lounge and/amenities options has necessary.
</li><li><b>Time management skills: </b>Airport Butler must be able to manage their time to effectively complete tasks efficiently in a fast-paced environment.</li></ul><p><b><br>
Qualifications:</b></p><p></p><ul><li>
High school diploma or GED</li><li>
Be at least 18 years of age.</li><li>
Must own smartphone with a mobile operating system and be willing to download apps required by AGI/Airport Butler for operational and data privacy purposes &ndash; partial reimbursement of service plan will be paid monthly</li><li>
High proficiency of computer and smartphone skills, including smartphone applications.</li><li>
Excellent verbal and communication skills.</li><li>
Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the demands of the operation.</li><li>
Must wear company uniform as outlined and conform to all grooming standards.</li><li>
Must after training, be able to efficiently use Airport Butler&rsquo;s automated reservation system, scheduling application, and communication technology.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
21.00 - 23.50<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Airport Concierge

Delaware North

<p></p><div><div><h2 class="jobSectionHeader"><b>The opportunity</b></h2><div>
Delaware North Sportservice is hiring part-time Suite Runners to join our team at TD Garden in Boston, Massachusetts. As a Suite Runner, you will be responsible for quickly responding to changing needs within the suites.</div><div></div><div><br>
If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.
</div></div><div><h2 class="jobSectionHeader"><b>Pay</b></h2>
$17.35 - $17.35 / hour<p>
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</p></div><p></p><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2><div>
We care about our team member&rsquo;s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</div><ul><li>
Weekly pay</li><li>
Training and development opportunities</li><li>
Employee discounts</li><li>
Flexible work schedules</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b><br>
What will you do?</b></h2><ul><li>
Take note of relevant information during pre-shift briefing, including service scheduling and guest notes</li><li>
Coordinate with chef and kitchen staff to ensure timely preparation and delivery of food</li><li>
Maintain a comprehensive knowledge of all menu items, ingredients, and preparations</li><li>
Assist kitchen with the presentation of courses, explaining any relevant missing menu items</li><li>
Verify kitchen and dining room cleanliness at all times and assist in counting china, glass, silver, and linen</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
More about you</b></h2><ul><li>
Minimum of 1 year of experience as a runner or busser</li><li>
Ability to work flexible hours, including nights, weekends, and holidays</li><li>
Excellent communication skills</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Physical requirements</b></h2><ul><li>
Constant standing, walking, bending, reaching, and repetitive motions</li><li>
Ability to maneuver between tables and around corners</li><li>
Ability to lift up to 35 pounds</li></ul></div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2></div><div><div>
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England&rsquo;s largest sports and entertainment arena, TD Garden is the home of the storied NHL&rsquo;s Boston Bruins and NBA&rsquo;s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.</div></div><div><p>
Our business is all about people, and that includes you. At Delaware North, you&rsquo;re not just part of a team &mdash; you&rsquo;re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p><p>
Who says you can&rsquo;t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you&rsquo;re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we&rsquo;re invested in helping you achieve your career goals.</p>
<p>Together, we&rsquo;re shaping the future of hospitality &mdash; come grow with us!</p></div><div><p>
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.<br>
</p></div><br>
$17.35 - $17.35 / hour</div>

Suite Runner, TD Garden

Aprio

<div><div>Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.</div><div></div><div><br>
Join Aprio's<b> Information Technology</b> team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a <b>Tax Technology Automation</b> <b>Manager</b> to join their dynamic team.</div>
<h3 class="jobSectionHeader"><b>Responsibilities:</b></h3><ul>
<li>Work with all levels of the organization to introduce and implement changes in business processes and application practices affecting clients, including proposing system-related business processes and technologies.</li>
<li>Performs planning and analysis of new, enhanced, improved, or revised existing information systems or related technologies, strategies, standards, policies and procedures, continuous improvement, and budget for assigned projects.</li>
<li>Stays abreast of current and upcoming technology and software offerings in the industry, understanding their capabilities while assessing their potential value and application in the tax practice, with a focus on creating efficiencies and increasing automation.</li>
<li>Continuous communication with tax practice leadership on new technologies and concepts while providing recommendations for software testing.</li>
<li>Develop and manage a charter and timeline for testing, evaluating, and implementing new technology.</li>
<li>Serve in a project manager role for key departmental initiatives.</li>
<li>Analyzes audiences and develops effective communication strategies to drive organizational change and ensure adoption.</li>
<li>Own the end-to-end process change and oversee/deliver socialization and training.</li>
<li>Work with teams to drive a continuous improvement mindset.</li>
<li>Monitors compliance with department policies, procedures, and guidelines.</li>
<li>Develop test procedures to ensure existing system software and modifications meet user specifications.</li>
<li>Apply system analysis techniques and procedures, including interviewing various resources to gather required information and analyzing and documenting requirements.</li>
<li>Support development of software or system functional specifications that allow for the successful development/configuration of select automation software solutions.</li>
<li>Will work in the evaluation of new technologies and platforms.</li>
<li>Be the departmental contact person for the internal DevOps team, IT, and tool vendors.</li>
<li>Use data analysis techniques to gain insights from various sources.</li>
<li>Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical, and relevant ideas, insights, and advice.</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications:</b></h3><ul>
<li>5+ years of related experience.</li>
<li>Familiarity with tax software required (Practice Engine, CCH Axcess Tax, GoSystem Tax, UltraTax CS, Lacerte Tax, CaseWare, CCH Engagement, Workpapers CS).</li>
<li>Keen attention to detail, problem-solving, and strong analytical skills.</li>
<li>2+ years of experience documenting processes and practices, often using accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines.</li>
<li>Understanding of project management fundamentals.</li>
<li>Expert knowledge of Excel.</li>
<li>Mid-level knowledge and experience with database principles and computer science fundamentals.</li>
<li>Understanding of APIs (Application Programming Interfaces).</li>
<li>Understanding of relational databases and Power BI.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills:</b></h3><div>
<ul><li>Consulting experience.</li>
<li>Strong customer service orientation.</li>
<li>Experience working with Office 365 and SharePoint.</li>
<li>Knowledge of Microsoft Power Platform.</li>
<li>Knowledge of DAX and SSIS.</li>
<li>Knowledge and/or basic development experience with one or more of the following technologies: Python, Visual Basic, Java, Objective-C, C, and .NET.</li>
</ul></div><div>The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range.</div><div><b>
Why work for Aprio:</b></div>
<div>Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.</div><br>
<div></div>
<div></div>
<div><b>Perks/Benefits we offer for full-time team members:</b></div>
<ul><li>Medical, Dental, and Vision Insurance on the first day of employment</li></ul>
<ul><li>Flexible Spending Account and Dependent Care Account</li></ul>
<ul><li>401k with Profit Sharing</li></ul>
<ul><li> 9+ holidays and discretionary time off structure</li></ul>
<ul><li>Parental Leave &ndash; coverage for both primary and secondary caregivers</li></ul>
<ul><li>Tuition Assistance Program and CPA support program with cash incentive upon completion</li></ul>
<ul><li>Discretionary incentive compensation based on firm, group and individual performance</li></ul>
<ul><li>Incentive compensation related to origination of new client sales</li></ul>
<ul><li>Top rated wellness program</li></ul>
<ul><li>Flexible working environment including remote and hybrid options</li></ul><br>
<div></div>
<div></div>
<div><b>What&rsquo;s in it for you:</b></div>
<ul><li><b>Working with an industry leader</b>: Be part of a high-growth firm that is passionate for what&rsquo;s next.</li></ul>
<ul><li><b>An awesome culture: </b>Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.</li></ul>
<ul><li><b>A great team:</b> Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.</li></ul>
<ul><li><b>Entrepreneurship</b>: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.</li></ul>
<ul><li><b>Growth opportunities</b>: Grow professionally in an environment that fosters continuous learning and advancement.</li></ul>
<ul><li><b>Competitive compensation</b>: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.</li></ul><br>
<div></div>
<div></div>
<div><b>EQUAL OPPORTUNITY EMPLOYER</b></div>
<div>Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.</div>
<div></div>
<div>Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Tax Technology Automation Manager

Adams Clinical

<div>
 <strong>
  Join Us in Shaping the Future of Clinical Research
  <br/>
  <br/>
 </strong>
 Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values&mdash;Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration&mdash;we create an environment where meaningful work drives meaningful change.
 <br/>
 <br/>
 At Adams Clinical, you&rsquo;ll find:
 <br/>
 <br/>
 <ul>
  <li>
   A culture of respect, transparency, and continuous improvement
  </li>
  <li>
   Opportunities for professional growth and learning
  </li>
  <li>
   A team dedicated to improving lives through innovation and integrity
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we&rsquo;d love to have you on our team.
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Adams Clinical is a rapidly growing research site network specializing focused on late phase industry-sponsored trials of novel treatments for a variety of psychiatric and neurological conditions, supporting both inpatient and outpatient studies. Adams Clinical Site Network has locations in Watertown, MA; Boston, MA; Harlem, NY; Bronx, NY; Philadelphia, PA; and Dallas, TX.
 <br/>
 <br/>
 We are seeking entry-level applicants for the Clinical Research Assistant role at our Boston location. This role is ideal for entry-level candidates interested in learning clinical research operations, contributing to study execution, and developing foundational skills in patient interaction, data management, and regulatory compliance.
 <br/>
 <br/>
 The Clinical Research Assistant (RA) provides foundational support in the conduct of clinical trials at the site level. Working under the direct supervision of a CRC II, CRC III, or Site Manager, the RA assists with operational, administrative, and participant-facing tasks to ensure studies run smoothly and in accordance with ICH-GCP, regulatory requirements, and protocol guidelines. This role is an ideal entry point for individuals seeking to gain hands-on experience in clinical research.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support study start-up activities, including supply inventory, document preparation, and site initiation readiness.
  </li>
  <li>
   Assist with participant screening workflows as delegated, including scheduling screening visits and collecting basic information such as demographics, medical history, and other study-relevant details to support eligibility assessment.
  </li>
  <li>
   Schedule and prepare for participant visits, including source prep, lab kits, and CRFs.
  </li>
  <li>
   Serve as a participant liaison&mdash;confirm appointments, coordinate transportation, and maintain ongoing communication.
  </li>
  <li>
   Escort and assist participants during on-site visits; perform vital signs, ECGs, and specimen collection/processing as trained.
  </li>
  <li>
   Complete accurate, ALCOA+-compliant source documentation for delegated procedures.
  </li>
  <li>
   Perform data entry into EDC systems and assist with query resolution.
  </li>
  <li>
   Maintain study binders, charts, and logs; support supply management.
  </li>
  <li>
   Ensure accurate capture and upload of paper source documents into eSource systems in accordance with site processes and regulatory requirements, supporting long-term retention and audit readiness.
  </li>
  <li>
   Obtain, track, and manage medical releases, as well as medical and pharmacy records from external providers as needed, in accordance with site SOPs and protocol requirements.
  </li>
  <li>
   Support CRCs during monitoring visits and assist with preparing documentation and materials to ensure audit and inspection readiness.
  </li>
  <li>
   Assist with investigational product (IP) accountability tasks as needed and where applicable, gaining exposure to IP handling, tracking, and documentation under the direct supervision of CRC staff, while ensuring adherence to protocol and site SOPs.
  </li>
  <li>
   Develop proficiency in site SOPs, institutional policies, and GCP requirements to build foundational knowledge in compliant research practices.
  </li>
  <li>
   Assist in collecting and entering study data into trackers, logs, and EDC systems, focusing on accurate and timely data collection.
  </li>
  <li>
   Support CRCs in maintaining accurate records and updating study metrics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum requirement of a high school diploma or GED equivalent; Bachelor&rsquo;s degree preferred.
  </li>
  <li>
   No prior clinical research experience is necessary; training will be provided. Basic understanding of clinical research principles is a plus.
  </li>
  <li>
   Strong attention to detail, organization, and communication skills.
  </li>
  <li>
   Proficiency in Microsoft Office.
  </li>
  <li>
   Willingness to perform phlebotomy and clinical procedures as trained.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay
 </strong>
 : $24.00 - $26.92 per hour
 <br/>
 <br/>
 <strong>
  Benefits
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   401(k) matching
  </li>
  <li>
   Medical, Dental &amp;Vision insurance
  </li>
  <li>
   Employee assistance program
  </li>
  <li>
   Flexible spending account
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Health savings account
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Parental leave
  </li>
  <li>
   Professional development assistance
   <br/>
   <br/>
  </li>
 </ul>
 Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.
 <br/>
 <br/>
 In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe. Adams Clinical participates in E-Verify to confirm employment eligibility.
</div>


Clinical Research Assistant

NeighborHealth

<div><div><p><b>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
</b></p><p></p><p>As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
</p></div><p></p><div><p>Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly &mdash; every role at NeighborHealth is vital. Together, we&rsquo;re advancing medicine and delivering the best care experience for our patients and community!
</p></div><p></p><div><div><div><p>Interested in this position? Apply online and create a personal candidate account!
</p></div></div></div><p></p><p><b>Current Employees of </b><b>NeighborHealth </b>- Please use our internal careers portal to apply for positions.
</p><p></p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .
</p><p></p><p><b>Time Type:
</b></p>Full time
<p></p><p><b>Department:
</b></p>Telecommunications
<p></p><p><b>All Locations:
</b></p>151 Orleans Street
<p></p><p><b>Position Summary:
</b></p>NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
<p><b>What You'll Do
</b></p><p>The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
</p><p></p><p><b>The successful candidate will be able to perform the following responsibilities:
</b></p><p><b>Essential Duties
</b></p><ul><li>Coordinate daily telecommunications work and help keep team priorities on track.
</li><li>Support the Telecommunications Manager with assigning and monitoring work.
</li><li>Serve as the main liaison with the Contact Center.
</li><li>Provide backup support for the PBX and related systems.
</li><li>Assist with system rollouts, upgrades, testing, and other special projects.
</li><li>Troubleshoot telecommunications issues and help resolve problems quickly.
</li><li>Work with vendors, internal departments, and staff to support reliable telecommunications service.
</li><li>Maintain records, documentation, and equipment information as needed.
</li><li>In the manager&rsquo;s absence, assign duties as needed to keep work moving.
</li><li>Support additional staff as the department grows or changes.
</li></ul><p></p><p><b>Training Responsibilities
</b></p><ul><li>Provide training for Contact Center systems and related telecommunications tools.
</li><li>Train incoming telecommunications staff on department procedures, systems, and support expectations.
</li><li>Develop and update training materials, guides, and process documentation.
</li><li>Provide follow-up help and refresher training when systems or procedures change.
</li></ul><p></p><p><b>On-Call Responsibility
</b></p><p>Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
</p><p></p><p><b>Supervisory Scope
</b></p><p>Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
</p><p></p><p><b>What You&rsquo;ll Bring
</b></p><ul><li>Bachelor&rsquo;s degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
</li><li>7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
</li><li>Minimum of 5 years&rsquo; experience in healthcare or multi-site clinics required.
</li><li>Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
</li><li>Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
</li><li>Exceptional problem-solving and conflict-resolution abilities.
</li><li>Ability to handle sensitive and confidential matters with professionalism and discretion.
</li><li>Proficiency in Microsoft Office Suite.
</li><li>The ability to work in a fast-paced environment.
</li></ul><p></p><p><b>Work Environment &amp; Physical Requirements
</b></p><ul><li>This position operates in a professional office and clinic environment.
</li><li>Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
</li><li>Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
</li><li>Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
</li><li>Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
</li><li>May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
</li><li>Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment
</li></ul><p></p><p>The pay range for this role is $99,840 - $153,920
</p><p></p><p><b>EEO &amp; Accommodation Statement:
</b></p><p>NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
</p><p></p><p><b>Federal Trade Commission Statement:
</b><br>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or &ldquo;apps.&rdquo; Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
</p><p></p><p><b>E-Verify Program Participation Statement:
</b></p><p>NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.</p></div>

Supervisor, Telecommunications Operations

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Vice President - Global Technology Account Management, Open Finance Solutions<p></p>
Overview<br>
The Open Finance Client Value Delivery and Operations team is looking for a Vice President, Technology Account Management (TAM) to lead our function globally. This role leads the technical relationship with our clients post go-live. As the trusted technical advisor within the broader account team, the TAM function is responsible for the health of our clients' integrations, the depth of their platform adoption, and the technical strategy that lets them get the most from Mastercard Open Finance.<br>
<br>
The VP will lead a distributed team of regional TAM leaders, set the global standard for how we engage clients technically, and ensure that the client perspective carries weight in how the platform evolves.<br>
<br>
The ideal candidate is technically fluent, commercially minded, energized by building at scale, and passionate about the client experience.<br>
<br>
Role<br>
In this client-facing leadership position, you will:<br>
<ul><li>Own the global Technology Account Management operating model, ensuring a consistent, high-quality client experience across all markets</li><li>Lead and develop a team of regional TAM leaders, building deep technical and client advisory capability across the function</li><li>Drive measurable client outcomes across product adoption, integration health, and retention through a segmented, scalable coverage model</li><li>Serve as a senior technical partner to our most strategic clients, and as an executive point of contact on complex initiatives</li><li>Partner closely with Product and Engineering to bring client insight into platform strategy and influence the roadmap</li><li>Build the enablement, knowledge, and automation foundation that allows the function to scale alongside the business</li></ul><br>
All About You<br>
The ideal candidate for this position should:<br>
<ul><li>Have advanced experience leading technical, client-facing post-sales teams at scale</li><li>Bring advanced expertise in APIs, data connectivity, cloud infrastructure, and technical SLAs, with the depth to shape architecture decisions and set technical direction with client engineering and technology leaders
</li><li>Have a proven track record of driving product adoption and integration health across a client portfolio
</li><li>Have a demonstrated record of designing and scaling operating models, including methodology, measurement, and team capability
</li><li>Have advanced experience influencing product direction through structured, well-evidenced client insight
</li><li>Be a versatile communicator, able to translate technical complexity into commercial value and move between a client CTO, an internal engineering lead, and an executive audience without losing precision</li></ul><br>
Additional capabilities that would be valuable:<br>
<ul><li>Experience in open banking, open finance, payments, or financial data infrastructure</li><li>Experience applying automation or AI to scale technical account management and support functions</li><li>Experience leading globally distributed teams</li></ul><p></p>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.<p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul><p></p>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.<p></p><p><b>
Pay Ranges</b></p>
O'Fallon, Missouri: $181,000 - $299,000 USD<p></p>
Arlington, Virginia: $208,000 - $344,000 USD<p></p>
Atlanta, Georgia: $181,000 - $299,000 USD<p></p>
Boston, Massachusetts: $208,000 - $344,000 USD<p></p>
Purchase, New York: $208,000 - $344,000 USD<p></p>
Salt Lake City, Utah: $181,000 - $299,000 USD<p></p>
San Francisco: $181,000 - $299,000 USD<p></p>
Seattle, Washington: $208,000 - $344,000 USD</div><p></p>

Vice President - Global Technology Account Management, Open Finance Solutions

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