accountant

sales manager

account manager

key account manager

senior account manager

accounts manager

MontyPay

<div>
 <p>
  <strong>
   Job Objective
  </strong>
 </p>
 <p>
  Your role as an Account Manager is to create long-term, trusting relationships with our Small and Medium-sized Business customers and actively seek new sales opportunities. You will also lead generation, cold calls, research, present &amp; promote our services and solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The primary focus will be on meeting with clients and resellers, sending offers, closing deals, handling the onboarding process, monitoring the clients' transactions.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Main Tasks
  </strong>
 </p>
 <ul>
  <li>
   Develop, drive, and manage sales activities to increase revenues and direct margin in the Enterprise field that supports and exceeds forecasts.
  </li>
  <li>
   Act as the single point of contact for clients, manage change requests and customer queries, and maintain a strong, long-lasting client relationship.
  </li>
  <li>
   Collaborate the project plan setting with MontyPay&rsquo;s team members and Client side for the solution implementation.
  </li>
  <li>
   Handle day-to-day sales &amp; buying activities with strong sales focus on specific destinations.
  </li>
  <li>
   Attend events to network with relevant stakeholders, gain industry insight, and represent the Business Unit in the marketplace.
  </li>
  <li>
   Prepare reports on account status as assigned by top management.
  </li>
  <li>
   Assist with challenging client requests or issue escalations as needed.
  </li>
  <li>
   Perform market research to collect data on the target audience and collaborate with the direct line manager to analyze and interpret the findings.
  </li>
  <li>
   Conduct daily sales reports and provide them to the direct line manager.
  </li>
  <li>
   Conduct occasional outdoor sales by meeting customers outside the office.
  </li>
  <li>
   Prospect and perform cold calling to potential merchants via phone or email to present payment solutions.
  </li>
  <li>
   Assist in preparing agreements, contracts, and onboarding documents.
  </li>
  <li>
   Propose additional services to existing or potential clients.
  </li>
  <li>
   Promote MontyPay&rsquo;s single-platform solution to KSA merchants with international presence, allowing them to manage payments across KSA and other countries seamlessly
  </li>
  <li>
   Promote MontyPay&rsquo;s full-stack e-commerce solution, from website development to payment gateway integration.
  </li>
  <li>
   Identify opportunities to upsell additional services, such as analytics, System white label, fraud protection tools or other consultancy in marketing, legal and compliance.
  </li>
  <li>
   Track competitor&rsquo;s new product, research their features, and share findings with the product team for assessment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Business Administration or any related field.
  </li>
  <li>
   2+ Years of experience as an Account Manager, Sales Account Manager, or any similar role for a payment gateway provider.
  </li>
  <li>
   Experience
   <strong>
    in payment gateways and e-commerce
   </strong>
   is a must
  </li>
  <li>
   Good knowledge in selling to key decision makers, stakeholders, and influencers.
  </li>
  <li>
   Ability to represent Monty Pay services with a high degree of professionalism.
  </li>
  <li>
   Experience in B2B account management, preferably in fintech, banking, or e-commerce.
  </li>
  <li>
   Ability to identify cross-selling and upselling opportunities (e.g., multi-country operations, full e-commerce solutions).
  </li>
  <li>
   Experience in managing key accounts and long-term client relationships.
  </li>
  <li>
   Adaptable to a fast-changing fintech environment.
  </li>
  <li>
   Strong organization and time management skills to handle multiple clients and projects.
  </li>
  <li>
   Good knowledge of CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office Suite.
  </li>
  <li>
   Experience delivering client-focused solutions to customer needs.
  </li>
  <li>
   Good time management and problem-solving skills.
  </li>
  <li>
   Good negotiation and presentation skills.
  </li>
  <li>
   Exceptional interpersonal skills, written and verbal communication.
  </li>
  <li>
   Enthusiastic team player with a strong drive to create positive and dynamic work environment.
  </li>
 </ul>
</div>


Account Manager

Delphi Consulting Middle East

<div>
 <strong>
  Join Delphi - Where Innovation meets transformation
  <br/>
  <br/>
 </strong>
 At Delphi, we believe in creating an environment where our people thrive. Our
 <strong>
  hybrid work model
 </strong>
 empowers you to choose where you work&mdash;whether it's from the office, your home, or a mix of both&mdash;so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients.
 <br/>
 <br/>
 We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset.
 <br/>
 <br/>
 Rooted in the region, we specialize in delivering tailored, impactful solutions in
 <strong>
  Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization.
 </strong>
 Whether it&rsquo;s enabling
 <strong>
  predictive analytics
 </strong>
 , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Are you a dynamic and results-driven sales professional? We&rsquo;re on the lookout for a Sales Account Manager to spearhead business growth in Saudi Arabia. This role is perfect for a go-getter who excels in building strong client relationships, driving sales, and expanding market presence. If you have a passion for technology consulting and thrive in fast-paced environments, we want to hear from you!
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 Business Development &amp; Sales Growth (Microsoft Technology Focused)
 <br/>
 <br/>
 <ul>
  <li>
   Drive strategic business development initiatives to acquire new clients and expand existing accounts, with a focus on Microsoft technology services and solutions.
  </li>
  <li>
   Identify high-impact opportunities in the Saudi market and cultivate strong relationships with senior decision-makers across industries.
  </li>
  <li>
   Lead sales cycles end-to-end &mdash; from opportunity qualification and solution alignment to contract negotiations and closure &mdash; ensuring alignment with client objectives and business value delivery.
   <br/>
   <br/>
  </li>
 </ul>
 Client Relationship Management
 <br/>
 <br/>
 <ul>
  <li>
   Serve as the primary point of contact for key clients, understanding their business needs and ensuring long-term satisfaction and retention.
  </li>
  <li>
   Strengthen relationships with enterprise and mid-market clients by proactively delivering value through Delphi&rsquo;s offerings in Data, AI, Cloud and Microsoft platforms.
   <br/>
   <br/>
  </li>
 </ul>
 Strategic Collaboration &amp; Market Insights
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with pre-sales, delivery, and technical teams to co-create compelling solutions tailored to client requirements.
  </li>
  <li>
   Stay ahead of market trends, emerging technologies, and competitor activities in Microsoft ecosystem to inform business development strategy.
  </li>
  <li>
   Support internal leadership with account insights and performance reporting to drive growth and decision-making in the KSA region.
   <br/>
   <br/>
  </li>
 </ul>
 Job requirements
 <br/>
 <br/>
 <ul>
  <li>
   Educational Background
  </li>
  <li>
   Bachelor&rsquo;s degree in business administration, Marketing, Computer Science, or a related field.
  </li>
  <li>
   Experience &amp; Expertise
  </li>
  <li>
   5-7 years of experience in business development and account management, preferably in technology consulting or IT services.
  </li>
  <li>
   Proven track record of acquiring new clients and expanding existing accounts in the KSA market.
  </li>
  <li>
   Strong negotiation skills and the ability to close deals effectively.
  </li>
  <li>
   Communication &amp; Technical Skills
  </li>
  <li>
   Excellent verbal and written communication skills in English (Fluent).
  </li>
  <li>
   Proficiency in Arabic is a plus.
  </li>
  <li>
   Knowledge of Microsoft cloud, security solutions, and enterprise technologies is a plus.
  </li>
  <li>
   Understanding of the Saudi business landscape and cultural nuances is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 What we offer
 <br/>
 <br/>
 At Delphi, we are dedicated to creating an environment where you can thrive, both professionally and personally. Our
 <strong>
  competitive compensation package, performance-based incentives,
 </strong>
 and health benefits are designed to ensure you're well-supported. We believe in your continuous growth and offer
 <strong>
  company-sponsored certifications, training programs
 </strong>
 , and skill-building opportunities to help you succeed.
 <br/>
 <br/>
 We foster a culture of inclusivity and support, with
 <strong>
  remote work
 </strong>
 options and a fully supported work-from-home setup to ensure your comfort and productivity. Our positive and inclusive culture includes team activities, wellness and mental health programs to ensure you feel supported.
</div>


Account Manager - Sales

<div><div><h3 class="jobSectionHeader"><b>Who We Are:</b></h3>
<p>
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&amp;R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.</p>
<p>
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.</p></div><p><b>
What we're looking for:</b></p>
<p>
We are seeking an experienced Account Manager to join our dynamic and innovative team at VML Riyadh.<br>
As an Account Manager, you will manage the day-to-day operation of the account while contributing meaningful perspectives to the marketing and communication strategies and direction.</p>
<p><b>
What you'll do:</b></p>
<ul>
<li>Manage internal agency relationships in order to get things done in the most time and cost efficient way for your client</li>
<li>Develop a thorough understanding of clients' business and industry</li>
<li>Keep track of clients' activities closely to make sure marketing objectives are met according to marketing plan</li>
<li>Identify key market needs and challenges, recommend and adapt new strategies to react to changing business trends</li>
<li>Look for opportunities, anticipate openings for initiatives and plan for the unexpected</li>
<li>Build a good relationship with the client and become a trusted source in the company</li>
<li>Lead the Account Team by fostering teamwork</li>
<li>Develop the Account Team's career paths and day-to-day training and oversee their work as necessary by focusing on developing their abilities.</li>
<li>Provide support for the Account Planners and understand, interpret and apply market research insights</li>
<li>Manage the cash flow, budget control sheets and have a solid control over job charges and cost controls</li>
<li>Report to the AD on a regular basis in order to keep them sufficiently updated and informed on the day to day operations and progress of work through the processes internally</li>
<li>Manage multiple accounts; develop positive working relationships with all customer touch points</li>
<li>Prepare campaign insights reporting, including analysis and research</li>
</ul>
<p><b>What you'll need</b>:</p>
<ul>
<li>BS/BA in marketing or advertising specialization</li>
<li>Min 3 years experience as an Account Manager/Senior Account Executive within an agency</li>
<li>Computer Skills: Microsoft Office</li>
<li>Project management Skills</li>
<li>Time management Skills</li>
<li>Presentation and writing skills</li>
<li>Attention to detail</li>
<li>Communication skills</li>
<li>Flexibility and problem solving skills</li>
<li>Resourceful in finding information</li>
<li>Creative mind</li>
<li>Understanding and appreciation of great advertising &ndash; good creative judgment</li>
<li>General awareness of society and interest in brands</li>
<li>Strategic curiosity and knowledge in interactive/digital space</li>
<li>Entrepreneurial spirit</li>
<li>Team player</li>
<li>Eager - willing to pitch-in on anything</li>
<li>Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business</li>
<li>Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations</li>
<li>A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables</li>
</ul>
<p>#LI-HH1</p><p></p><div><p><br>
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p>
<p>
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</p>
<p>
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.</p>
<p>
When you click &quot;Submit Application&quot;, this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p></div></div>

S&P Global

<div><div><h1 class="jobSectionHeader"><b>Account Manager - Saudi Arabia</b></h1><ul><li>
 Riyadh, Saudi Arabia
 </li><li>Sales
 </li><li>318918
</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>Job Description<br>
</b></h2><div><br>
<h1 class="jobSectionHeader"><b>About The Role:</b></h1><p></p><p><b>
Grade Level (for internal use):</b></p>
12<p><b>
The Role:</b></p><p>
A Market Intelligence Account Manager facilitates, coordinates and aids strategic, commercial and product activity with our key regional customer accounts. In this role, you are spearheading the commercial efforts and marshalling to grow relationships and the overall book of business with our key clients in Saudi Arabia. The Account Manager will serve as the dedicated client partner, taking the time to understand each client&rsquo;s unique business needs and serve as the primary connector between the customer and our various teams &ndash; be it sales, product, customer success or billing. Account Managers will offer segment focused workflow expertise to ensure that clients receive tailored, best in class support. You will operate with the Regional Head of Account Management for the Middle East, Africa and South Asia that will cover all our clients within Saudi Arabia.</p><p></p><p><b>
Responsibilities:</b></p><ul><li><p>
Manage a portfolio of clients for S&amp;P Global Market Intelligence within Saudi Arabia</p></li><li><p>
Work closely with our sales and business leaders to create a client segment strategy</p></li><li><p>
Monitor and evaluate key customer strategies, business trends and operational priorities</p></li><li><p>
Provide transparent financial and operational assessment of the health of our customer relationships</p></li><li><p>
Establish relationships and connectivity with senior level executives of these organizations</p></li><li><p>
Accountable to each other to collaborate for the benefit of their sales and business partners to drive the commercial success of the division</p></li><li><p>
Develop industry specific knowledge drive thought leadership across the sales and marketing organization</p></li><li><p>
Engage in team selling to all accounts in conjunction with sales specialists</p></li></ul><p></p><p><b>
What We're Looking For:</b></p><p>
We are looking for an individual with ability to manage and grow relationships within existing business and understand the complexities across multiple solutions</p><p></p><p><b>
Minimum and Preferred Experience/Skills:</b></p><ul><li><p>
Must be able to see and clearly communicate the company vision and the revenue strategy across all relevant functions and ensure the right goals are defined and met</p></li><li><p>
Proven track record within Account Management</p></li><li><p>
Proven experience in managing large complex clients and ability to effectively work in a large organization</p></li><li><p>
Strong communication, organization, presentation and negotiation skills</p></li><li><p>
Relevant industry experience and a consistent record in building high performing teams</p></li><li><p>
Confidence in navigating and building relationships with C-Level executives</p></li><li><p>
Well-balanced strategic and operational mindset. Strong discipline around long-term planning as well as near-term pipeline tools and reporting</p></li><li><p>
Ability to make difficult decisions and set priorities based on imperfect information</p></li><li><p>
Demonstrated advanced analytical skills and ability to deliver action-based reporting</p></li></ul><p><b><br>
Customer Focus (Internal &amp; External):</b></p><ul><li><p>
Build strategic relationships with key executives to support business needs and long-term partnership opportunities.</p></li><li><p>
Communicate complex ideas effectively across functions and levels, negotiating solutions that align with strategic goals.</p></li><li><p>
Engage in high-level strategic meetings with key clients to foster relationships and discuss partnership opportunities.</p></li></ul><p></p><p><b>
Experience:</b></p><ul><li><p>
8-10+ years of experience in Sales/Account Management</p></li></ul><p></p><p>
* <b>Please Note: This role is limited to a KSA National *</b></p><p></p><p><b>
About S&amp;P Global Market Intelligence</b><br>
<br>
At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.<br>
<br>
For more information, visit www.spglobal.com/marketintelligence.</p><p></p><p><b>
What&rsquo;s In It For </b><b>You?</b></p><p></p><p><b>
Our Purpose:</b></p><p>
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.<br>
<br>
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.</p><p><b><br>
Our People:</b></p><p>
We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.<br>
<br>
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.</p><p></p><p><b>
Our Values:</b></p><p><b><br>
Integrity, Discovery, Partnership</b></p><p><br>
At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of <b>integrity</b> in all we do, bring a spirit of <b>discovery</b> to our work, and collaborate in close <b>partnership</b> with each other and our customers to achieve shared goals.<br>
<br>
<b>Benefits:</b><b>
</b></p><p>We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.<br>
<br>
Our benefits include:</p><ul><li><p>
Health &amp; Wellness: Health care coverage designed for the mind and body.</p></li><li><p>
Flexible Downtime: Generous time off helps keep you energized for your time on.</p></li><li><p>
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</p></li><li><p>
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</p></li><li><p>
Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</p></li><li><p>
Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.</p></li></ul><p>
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries</p><p></p><p><b>
Global Hiring and Opportunity at S&amp;P Global:</b></p><p>
At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.</p><p></p><p><b>
Recruitment Fraud Alert:</b></p><p>
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.</p><p></p><div><p>
-</p><p></p><p><b>
Equal Opportunity Employer</b></p><p>
S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.</p></div><p></p><div><p><br>
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.<br>
<br>
<b>US Candidates Only:</b> The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf</p></div><p></p><div><p>
-</p></div>
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)<br>
<br>
<b>Job ID:</b> 318918<br>
<b>Posted On:</b> 2025-08-14<br>
<b>Location:</b> Riyadh, Saudi Arabia</div></div></div>

Account Manager - Saudi Arabia

WebEngage

<div><div><b>About Us:</b></div><div>
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media &amp; Publications, Gaming, BFSI, Healthcare, and Online Retail.</div><div>
One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.</div><div>
Learn more about us at http://webengage.com</div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Manage top enterprise accounts and drive revenue</li><li>
Responsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc)</li><li>
Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs</li><li>
Participate in and conduct Executive Business Reviews (EBRs)</li><li>
Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets Implement processes to improve on the quality of deliverables and reduce turnaround time</li><li>
Responsible for conflict resolution and compliance on client deliverables and revenue</li><li>
Identification of client goals and representing their interest to internal teams</li><li>
Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account</li><li>
Proactively identify any risk in Enterprise accounts</li><li>
Help drive customer references and case studies, and increase speaker participation, etc.</li><li>
Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business</li></ul><div></div><div><b><br>
Requirements:</b></div><ul><li>
4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup</li><li>
Must Have - The candidate should be proficient in reading, writing and speaking Arabic</li><li>
Preferably a Masters degree in Business Administration</li><li>
Domain - Experience with analytics, data, databases or business intelligence preferred</li><li>
Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful</li><li>
Excellent Communication - You know what to say and more importantly, how to say it</li><li>
Experience in Digital Marketing products will be an added advantage</li></ul><div></div><div><b><br>
Life at WebEngage:</b></div><ul><li>
We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li><li>
A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li><li>
Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance</li></ul><div></div><div><b><br>
Perks &amp; Benefits:</b></div><ul><li>
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)</li><li>
Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li></ul><div></div><div><b><br>
Explore more here:</b></div><ul><li>https://youtu.be/Y0HjfyMjUpg</li><li>https://linkedin.com/company/webengage</li><li>https://twitter.com/WebEngage?s=09</li></ul><div></div><div><b><br>
Do you think you fit the bill? Come along, let&#700;s redefine the future of Marketing Automation!</b></div><div>
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div></div>

Strategic Account Manager - KSA

Bupa

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
 <p></p><div><p>Manage and oversee the relationship with all Group Secretaries of groups across the regions and maintain rapport.</p>
<ul><li>Analyse customer complaints, issues, trends and behavior across all groups across the regions to collect key information to aim in identifying possible complaints and resolutions and avoid complaints.</li></ul>
<ul><li>Build a strong relationship with Operational units like membership, Back office and customer service, Reimbursement claims teams to deliver on agreed on service levels.</li></ul>
<ul><li>Ensure excellent relationship and satisfaction of Group RM&rsquo;s across the regions.</li></ul>
<ul><li>Implement policies and procedures and projects and all communications required such as Kaizens and Continuous Improvements.</li></ul>
<ul><li>Satisfy escalated customer issues by answering inquiries and resolving complaints.</li></ul>
<ul><li>Proactively monitor, manage and implement the service plans and team performance for Key Accounts support ensuring All operational KPI&rsquo;s are met.</li></ul>
<ul><li>Manage the daily unit&rsquo;s operations to ensure the highest level of efficiency and compliance with policies, procedures, and process</li></ul>
<ul><li>Ensure the necessary resources and tools are available for quality customer service delivery by accurately forecasting workload</li></ul>
<ul><li>Monitor daily operations and take required decisions to maintain and improve processes in line with Key Performance Indicators</li></ul>
<ul><li>Prioritize and delegate work tasks to ensure effective unit operations</li></ul>
<ul><li>Ensure and facilitate goal setting; manage and constantly review individual performance</li></ul>
<ul><li>Provide regular feedback, coaching and development</li></ul>
<ul><li>Motivate, empower and enable direct reports by providing the necessary tools and support required to achieve the organizational development objectives</li></ul></div><p></p>
<h4 class="jobSectionHeader"><b>Skills</b></h4>
<p></p><div><ul><li>Strong background in customer service in telecommunication, insurance, hospitals, banks or FMCG.</li>
<li>Able to multitask and work well under stress.</li>
<li>Commercial skills in combination with service focused mindset.</li>
<li>Strong trouble shooting, problem-solving and analytical skills.</li>
<li>Excellent follow up skills.</li>
<li>Excellent Communication and negotiation skills.</li></ul></div></div><p></p>

Key Accounts Customer Care (Pipeline)

Gulf Union Al Ahlia

<div>
 <p>
  <strong>
   <u>
    Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Collaborating with the marketing department to ensure that the company is reaching its target audience.
  </li>
  <li>
   Selling various types of insurance policies to corporates.
  </li>
  <li>
   Seek out new clients and develop clients by networking to find new customers and generate lists of prospective clients.
  </li>
  <li>
   Developing in depth knowledge of company products.
  </li>
  <li>
   Answer all lead and customer questions accurately prioritize and escalate lead and customer questions as needed.
  </li>
  <li>
   Inform leads and customers of current promotions and discounts.
  </li>
  <li>
   Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review.
  </li>
  <li>
   Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options.
  </li>
  <li>
   Insurance portfolio.
  </li>
  <li>
   Proven sales experience in the insurance industry.
  </li>
  <li>
   Strong connections with companies and industries with sales potential.
  </li>
  <li>
   Filling in daily reports and submitting them to the direct manager as required.
  </li>
  <li>
   Operating with the highest standards of personal integrity at all times.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   High School, Diploma, Bachelor (Specialty: Management or Insurance).
  </li>
  <li>
   Excellent negotiation and consultative sales skills.
  </li>
  <li>
   Exceptional customer service skills.
  </li>
  <li>
   Minimum 1 to 4 years of sales experience.
  </li>
 </ul>
</div>


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