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administrative assistant ( document controller) Jobs in Cairo

administrative assistant ( document controller)

administrative supervisor

Toyota Egypt Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily administrative operations, including security, cleaning, buffet services, pest control, and landscaping.
 </li>
 <li>
 Manage all government-related processes such as operating licenses, utility services (electricity, water, telephones), insurance office matters, industrial security, and advertising permits.
 </li>
 <li>
 Supervise all branch-related company vehicle operations, including employee transportation, chassis transfers, maintenance, traffic license renewals, and general licensing procedures.
 </li>
 <li>
 Administer staff attendance, leave requests, business trips, overtime, penalties, and permissions using the attendance system.
 </li>
 <li>
 Conduct internal administrative investigations in compliance with labor law regulations and report findings to management.
 </li>
 <li>
 Oversee contract renewals for vendors, service providers, and leased premises, ensuring optimal pricing and service quality.
 </li>
 <li>
 Manage and monitor periodic maintenance work, including building maintenance, air conditioning, occupational safety, industrial security, and staff training for civil protection and workplace safety.
 </li>
 <li>
 Coordinate with medical entities, including company doctors, hospitals, pharmacies, and laboratories, to ensure seamless healthcare services for employees.
 </li>
 <li>
 Organize semi-annual random drug testing for drivers to ensure compliance with safety regulations.
 </li>
 <li>
 Process and submit all invoices and contracts on the SAP system, including purchase requisitions (P.R.), purchase orders (P.O.), entry sheets, and material goods receipt (MIGO).
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Competencies:
 
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field.
 </li>
 <li>
 Minimum of 5 years of experience in administration, facility management, or a similar role.
 </li>
 <li>
 Strong knowledge of governmental regulations, licensing procedures, and labor law compliance.
 </li>
 <li>
 Experience working with SAP or other enterprise resource planning (ERP) systems is preferred.
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Strong negotiation skills to manage vendor contracts and service agreements.
 </li>
 <li>
 Ability to effectively coordinate with multiple departments and external entities.
 </li>
 <li>
 High attention to detail with strong organizational and time management skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to handle sensitive situations professionally.
 </li>
 </ul>
 
 
 Reporting Line:
 
 
 <ul>
 <li>
 
 Reports to:
 
 Senior Procurement &amp; Administration Manager
 </li>
 </ul>
 
 
</div>

Administrative Supervisor

Amazon

<div>
 
 Description
 
 
 
 The Facilities Supervisor &ndash; Maintenance will have a significant impact on customer experience. The Facilities Supervisor &ndash; Maintenance will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet time lines. The Facilities Supervisor &ndash; Maintenance will develop plans on how to accomplish engineering departmental goals.
 
 
 Key job responsibilities
 
 
 The Facilities Supervisor &ndash; Maintenance will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Supervisor &ndash; Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the AMZL Distributions Centers. The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.
 
 
 
 Responsibilities Will Include
 
 
 
 <ul>
 <li>
 To provide supervision and leadership to Maintenance Technicians
 </li>
 <li>
 To develop and deliver Preventive Maintenance programs
 </li>
 <li>
 To be experienced in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors &amp; scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, mechanical components (rolls, bearing, belts)
 </li>
 <li>
 To act as an ambassador for safety within the team and to promote safe working across the site
 </li>
 <li>
 To support technicians by motivating, providing knowledge and hands on experience
 </li>
 <li>
 To develop and maintain a good working relationship across all levels in the organization
 </li>
 <li>
 Ability to provide enriched feedback to enhance individual performance
 </li>
 <li>
 Ability to prioritize and manage resources under high pressure
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Multi skilled in either electrical or mechanical disciplines with at least 2 years&rsquo; experience.
 </li>
 <li>
 Solid foundational knowledge of PLC based controls systems and mechanical componets
 </li>
 <li>
 Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks.
 </li>
 <li>
 Understanding of OEE and equipment performance metrics.
 </li>
 <li>
 Knowledge of Statutory Compliance requirements.
 </li>
 <li>
 Experience in mentoring and developing junior technicians.
 </li>
 <li>
 Experience of contractor management.
 </li>
 <li>
 Proven ability to troubleshoot under high pressure.
 </li>
 <li>
 Ability to communicate (written &amp; verbal) in English.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Demonstrated ability to manage, lead, and influence others on the team
 </li>
 <li>
 Demonstrated ability to multi-task and prioritize many different projects and workload
 </li>
 <li>
 Experience of multi-contractor management
 </li>
 <li>
 Must be highly self-motivated and customer-centric
 </li>
 <li>
 Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians
 </li>
 <li>
 Experience with packaging machines or conveyor systems
 </li>
 <li>
 Experience in international environment
 </li>
 <li>
 Knowledge in OEE and EAM tools
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2862640
</div>

Facilities Supervisor - Maintenance Engineering

Air Arabia

<div>
 Date: 4 Aug 2025
 
 
 Company: Air Arabia Egypt (E5)
 
 
 Location:
 
 
 Cairo, EG
 
 
 Country: EG
 
 
 
 Job Purpose
 
 
 
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
 </li>
 <li>
 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
 </li>
 <li>
 Administers first aid to passengers where necessary.
 </li>
 <li>
 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
 </li>
 <li>
 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
 </li>
 <li>
 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
 <li>
 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
 <li>
 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
 <li>
 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
 <li>
 Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
 </li>
 <li>
 Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
 </li>
 <li>
 Capable of handling difficult situations and angry customers without compromising corporate image.
 </li>
 <li>
 Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
 </li>
 <li>
 Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Excellent time management and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English Language. Other languages are an advantage based on the Airline requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew - Cairo

KONE

<div>
 
 Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency &mdash; putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
 
 
 
 
 
 It's time to make a move. Join our flow
 
 
 
 
 We are looking for an
 
 energetic and enthusiastic
 
 Project Admin and Document Controller to join our team in the Cairo office. Project Administrator will supports the Project Manager by performing project management tasks that do not require decision making. These include monitoring and maintenance of the project financial forecast as well as correct posting of actuals, managing project documentation, invoice triggering and payment monitoring.
 
 
 
 
 What will you do?
 
 
 
 
 <ul>
 <li>
 Project Admin is responsible for collecting information for Project Manager&rsquo;s and Supervisor decision making.
 </li>
 <li>
 Monitors the project schedule (e.g. expiring S-plan milestones) for helping to maintain the project plan and notifies Project Manager about the need to update schedules.
 </li>
 <li>
 Supports Project Manager and Supervisor with the customer correspondence, getting approvals and signatures on time, preparing documentation for the right stakeholders and ensuring that all documentation is available when needed and correctly archived.
 </li>
 <li>
 Responsible for monitoring invoicing status vs. billing plan and reports deviations. Verifies collection and reports deviations, preparing status information for forecast reviews and for contacting customer when issues are found.
 </li>
 <li>
 Responsible for monitoring and updating cost forecast with actuals and incoming invoices. Ensures that revenue and cost forecasts are updated monthly, and always before S-plan milestones 2z, 3c and 5, and that relevant guidelines regarding forecast change approvals are followed
 </li>
 <li>
 Responsible for the correct creation in the system of the PRs upon Supervisor and Project Manager request, ensuring all needed information is filled in. Contacts Purchasing Coordinator for clarification when needed.
 </li>
 <li>
 Based on Supervisor input, s/he is responsible for ensuring that the labor is accurately planned before installation activities are performed, including the correct creation of subcontracting PRs and the correct planning of the installation hours by KONE fitters and testers in the corresponding activities in the system.
 </li>
 <li>
 Participates as needed in the Pre-Delivery Review and is responsible for the correctness of the cost planning in order to have a correct start of PoC (Percentage of Completion) Revenue Recognition at MS3c confirmation.
 </li>
 <li>
 Supports Supervisor with the document management of the fitters and subcontractors in coordination with the Installation Resource Manager
 </li>
 <li>
 Handles project&rsquo;s requests for logistics needs and supports PM and Supervisor in this task, coordinating with Logistics Coordinator.
 </li>
 <li>
 Responsible for monitoring actual costs vs. plans and reports deviations. Prepares revenue and cost plan status information for forecast reviews.
 </li>
 <li>
 Responsible for use of correct activities and cost elements in the booking of actual costs.
 </li>
 <li>
 Checks invoices without POs/GRs, books against planned primary costs.
 </li>
 <li>
 Responsible for administration of change orders / variation sales, ensuring timely handling of contract changes including performing correct order registration and booking in the system and ensuring appropriate communication of changes across all relevant FL and SL functions.
 </li>
 <li>
 Responsible for handling the contract / scope related claims in agreement with the Project Manager, filing, managing and keeping track of the customer correspondence and documentation related to these.
 </li>
 <li>
 Monitors project gates and S-Plan accuracy and compliance, maintaining the S-plan schedule in the system between MS 0b and 2z as instructed by the Project Manager and coordinated with the CSE Team.
 </li>
 <li>
 Compiles end of project documentation sets for submission to Customer, Maintenance and for archiving.
 </li>
 <li>
 After the pre-closing review, in coordination with Project Manager and Supervisor, s/he is responsible for setting in the system the accurate planning of the remaining costs for an accurate creation of Late Costs plan.
 </li>
 <li>
 Responsible for ensuring correct system status management for sales recognition of the orders, for their closing and for preparing them to be archived
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Bachelor degree in Finance.
 </li>
 <li>
 Minium 3 years of experience in similar role.
 </li>
 <li>
 Excellent Arabic and English language skills.
 </li>
 <li>
 SAP experience is mandatory.
 </li>
 <li>
 Strong skills in Microsoft Office tools.
 </li>
 <li>
 Strong analytical skills and attention to detail.
 </li>
 <li>
 Excellent communication and organizational abilities.
 
 
 </li>
 </ul>
 
 
 What do we offer?
 
 
 
 
 <ul>
 <li>
 Great dynamic team promoting a collaborative environment.
 </li>
 <li>
 Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
 </li>
 <li>
 Comprehensive learning and development programs covering a wide range of professional skills.
 </li>
 <li>
 Engaging job with position description and clear targets.
 </li>
 <li>
 Regular feedback through performance discussions.
 </li>
 <li>
 Opportunities for individual development.
 </li>
 <li>
 Mentoring and coaching programs.
 </li>
 <li>
 Flexibility, trust, and respect.
 </li>
 <li>
 Value-based culture, behaviours, and ethics.
 </li>
 <li>
 Sustainability and innovation.
 </li>
 <li>
 Working for a successful organization.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Project Admin & Document Controller

Talent 360 ME

<div>
 
 in Egypt, KSA &amp; UAE
 
 is looking for a "
 
 Administration Assistant
 
 " to be a part of their team.
 
 
 Wind Integrated Solutions is Software Development Company that provides technology services, business automation, and business digitalization.
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Provide administrative support to the HR and Marketing departments
 </li>
 <li>
 Assist in preparing reports, presentations, and documentation
 </li>
 <li>
 Organize and maintain files, records, and correspondence
 </li>
 <li>
 Coordinate meetings, appointments, and internal communication
 </li>
 <li>
 Handle office supplies and general administrative tasks
 </li>
 <li>
 Follow up on action items and ensure timely completion of assigned tasks
 
 
 
 </li>
 </ul>
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or a related field
 </li>
 <li>
 1&ndash;3 years of experience in an administrative or office support role
 </li>
 <li>
 Fluency in English (spoken and written)
 </li>
 <li>
 Proficiency in Microsoft Excel and Word
 </li>
 <li>
 Ability to handle multiple tasks and prioritize effectively
 </li>
 <li>
 Strong organizational and time management skills
 
 
 
 </li>
 </ul>
 
 Company Industry
 
 : Information Technology Services
 
 
 
 Company website:
 
 https://www.wind-is.com
 
 
 
 Location:
 
 Maadi - Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM.
 
 
 
 Working Days:
 
 From Sun to Thu.
 
 
 
 Benefits:
 
 Attractive salary - Hybrid Model - Social &amp; Medical insurance - Friendly Environment - Learning &amp; Development Opportunities - Other benefits
 
 
 Ready to take the next step in your career? Apply now and be part of a team where your growth matters!
</div>

Operation and Administration Executive

<div>
 
 Be the energy behind change. Join ABL Group.
 
 
 
 ABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors. We offer the deepest pool of expertise across marine and engineering disciplines in more than 300 locations globally.
 
 
 We are looking for an
 
 Administrative Professional
 
 to join our team in
 
 Cairo, Egypt
 
 , providing full administrative support to the Egypt team and ensuring the effective and efficient operation of our office and services.
 
 
 
 What will you be doing?
 
 
 
 
 Responsibilities
 
 
 
 As an Administrative Professional, you will play a key role in supporting day-to-day operations, coordinating office activities, and ensuring smooth communication across teams. Your responsibilities will include:
 
 
 <ul>
 <li>
 Organizing and coordinating general administrative duties and office facilities.
 </li>
 <li>
 Supporting the accounts team and managing office expenditure.
 </li>
 <li>
 Updating leave calendars and assisting with freelancer agreements.
 </li>
 <li>
 Arranging port gate security passes with building staff.
 </li>
 <li>
 Purchasing pantry, stationery, and IT items, and managing supplier contracts.
 </li>
 <li>
 Handling medical insurance requests for regional staff.
 </li>
 <li>
 Assisting with tenders, quotations, and document submissions.
 </li>
 <li>
 Managing filing systems and project documentation.
 </li>
 <li>
 Supporting internal meetings, taking minutes, and arranging logistics.
 </li>
 <li>
 Handling reception duties, calls, emails, and courier services.
 </li>
 <li>
 Maintaining office layout, supplies, and condition.
 </li>
 <li>
 Supporting QHSE audits and company events.
 </li>
 <li>
 Providing administrative support for marketing and technical teams.
 </li>
 <li>
 Acting as the first point of contact in emergencies and following protocols.
 </li>
 <li>
 Delegating tasks to administrative staff and managing their workload.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 
 We Are Seeking Someone Who Is
 
 
 
 <ul>
 <li>
 Organized, enthusiastic, and team-oriented
 </li>
 <li>
 Able to work under pressure and take initiative
 </li>
 <li>
 A mature, outgoing personality with excellent interpersonal skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Professional qualification in administration or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years of relevant work experience.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Word, Outlook, and Excel.
 </li>
 <li>
 Strong verbal and written communication in English.
 </li>
 <li>
 Excellent timekeeping and telephone manner.
 
 
 </li>
 </ul>
 
 Further Information
 
 
 
 This role offers a dynamic and varied workload, with opportunities to support multiple teams and projects. It may involve occasional travel, flexible working hours, and onsite or offshore attendance depending on business needs. You&rsquo;ll be part of a collaborative and fast-paced environment where your contributions will directly support the success of our operations in Egypt.
 
 
 If you have any questions, please contact - Tamer Gamil - tamer.gamil@abl-group.com
 
 
 
 Our Commitment To D&amp;I
 
 
 
 At ABL Group, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels respected, valued, and empowered to thrive, regardless of background, identity, or role. As a global company, we believe that diversity drives innovation and inclusion strengthens our teams. We support flexible working, accessible environments, and employee wellbeing. Even if your experience doesn&rsquo;t match every requirement, we encourage you to apply&mdash;your unique perspective could be just what we need.
</div>

Administrator

SMG Engineering Automotive Company

<div>
 Test Drive Preparation:
 
 <ul>
 <li>
 Assist in preparing vehicles for test drives, including warming up the vehicle, and offering refreshments for customers.
 
 </li>
 </ul>
 Customer Vehicle Evaluation Support:
 
 <ul>
 <li>
 Assist in the documentation process of customer vehicle evaluations to ensure seamless processing.
 
 </li>
 </ul>
 Offer Creation &amp; Contract Management:
 
 <ul>
 <li>
 Support the creation of sales offers and the finalization of contracts.
 
 </li>
 <li>
 Handle administrative work related to customer vehicle trade-ins.
 
 </li>
 </ul>
 Documentation Handling:
 
 <ul>
 <li>
 Ensure proper completion and signing of required documents, including privacy policies and other legal documentation.
 
 </li>
 </ul>
 Administrative Handover:
 
 <ul>
 <li>
 Organize and support the handover process of sold vehicles, ensuring all administrative steps are completed.
 
 </li>
 </ul>
 Customer Follow-Up:
 
 <ul>
 <li>
 Conduct follow-ups on sales leads through online and offline channels to support the sales process and customer retention.
 
 </li>
 </ul>
 CRM Management:
 
 <ul>
 <li>
 Update customer records in the CRM system, ensuring information accuracy and integration from multiple sources.
 
 </li>
 </ul>
 Sales Team Support:
 
 <ul>
 <li>
 Provide administrative and logistical support to Sales Consultants, including preparing sales files and documentation.
 
 </li>
 </ul>
 Porsche Drive Administrative Processes:
 
 <ul>
 <li>
 Execute all tasks related to Porsche Drive services, ensuring adherence to Porsche Drive Handbook policies.
 
 </li>
 </ul>
 Porsche Pro Support:
 
 <ul>
 <li>
 Collaborate with the Porsche Pro to ensure a premium customer experience across all touchpoints.
 
 </li>
 </ul>
 Appointment Management:
 
 <ul>
 <li>
 Assist in scheduling test drives, consultations, and customer visits, ensuring an efficient appointment process.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Education &amp; Qualifications:
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field from a recognized university.
 
 
 </li>
 <li>
 
 Additional certifications in CRM systems, Sales Operations, or Automotive Sales Management are considered a plus.
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 
 <ul>
 <li>
 
 Minimum 2 to 4 years of experience in sales operations, administrative support, or customer service, preferably in the automotive or luxury retail sectors.
 
 
 </li>
 <li>
 
 Hands-on experience with contract handling, offer preparation, and sales documentation.
 
 
 </li>
 <li>
 
 Familiarity with vehicle registration, delivery procedures, or test drive processes is an advantage.
 
 
 
 </li>
 </ul>
 
 Technical Skills:
 
 
 
 
 <ul>
 <li>
 
 Proficiency in Microsoft Office (especially Excel, Outlook, and PowerPoint).
 
 
 </li>
 <li>
 
 Strong command of CRM platforms such as Salesforce, SAP, or other automotive dealer management systems.
 
 
 </li>
 <li>
 
 Ability to manage sales documentation workflows, organize files, and maintain accurate digital records.
 
 
 </li>
 <li>
 
 Understanding of automotive administrative cycles, including invoicing, vehicle handover, and customer documentation.
 
 
 
 </li>
 </ul>
 
 Sales Coordination &amp; Support Skills:
 
 
 
 
 <ul>
 <li>
 
 Capable of coordinating with internal teams including Sales Consultants, Porsche Pro, and after-sales departments.
 
 
 </li>
 <li>
 
 Experience in scheduling and managing test drive appointments, customer follow-ups, and showroom logistics.
 
 
 </li>
 <li>
 
 Ability to monitor the status of leads, update sales pipelines, and ensure timely customer communication.
 
 
 
 </li>
 </ul>
 
 Personal &amp; Interpersonal Skills:
 
 
 
 
 <ul>
 <li>
 
 Excellent communication and interpersonal skills with a customer-centric approach.
 
 
 </li>
 <li>
 
 High level of organization, accuracy, and attention to detail.
 
 
 </li>
 <li>
 
 Ability to work under pressure, prioritize tasks, and meet tight deadlines.
 
 
 </li>
 <li>
 
 Professional appearance and behavior consistent with Porsche brand values.
 
 
 </li>
 <li>
 
 Fluent in English and Arabic (written and spoken).
 
 
 </li>
 <li>
 
 Strong sense of ownership, confidentiality, and integrity in handling sensitive customer and company data.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 Why Join SMG?
 
 Legacy, Leadership &amp; Vision
 
 <ul>
 <li>
 Join a pioneering organization with over five decades of excellence in Egypt&rsquo;s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, and a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, in addition to most reliable and business partners of automotive garage tools and equipment.
 
 </li>
 <li>
 Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership.
 
 </li>
 </ul>
 Meaningful &amp; Impactful Work
 
 <ul>
 <li>
 Contribute to a company that isn&rsquo;t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt.
 
 </li>
 <li>
 From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers.
 
 </li>
 </ul>
 Growth &amp; Development
 
 <ul>
 <li>
 SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, you&rsquo;ll gain access to tools and knowledge that help you thrive as a leader.
 
 </li>
 <li>
 Whether you&rsquo;re optimizing operations or leading financial strategy, your contribution will drive real results.
 
 </li>
 </ul>
 People-First Culture
 
 <ul>
 <li>
 Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levels&mdash;including 24/7 access to HR support&mdash;because we believe that progress begins with honest conversation.
 
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 Competitive Rewards &amp; Benefits
 
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 Enjoy a comprehensive compensation package designed to support you and your family, including:
 
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 Medical, social, and life insurance
 
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 Pension plan
 
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 Annual salary review and profit-sharing program
 
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 Exclusive discounts on service, spare parts, and branded items
 
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 Fully paid training programs
 
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 </ul>
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Sales Operations Consultant

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