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account management team manager Jobs in Cairo

account management team manager

operations manager

COA Holding Company

<div>
 We are seeking a highly motivated and experienced
 
 Medical Operations Manager
 
 to oversee and optimize the daily operations of our healthcare facilities.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the operational performance of clinics and ensure smooth patient flow.
 </li>
 <li>
 Oversee staff scheduling, resource allocation, and service quality.
 </li>
 <li>
 Implement and monitor compliance with healthcare standards and policies.
 </li>
 <li>
 Coordinate with medical, administrative, and support teams to achieve operational excellence.
 </li>
 <li>
 Prepare reports and support management in strategic decision-making.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Medicine or Dentistry (required).
 </li>
 <li>
 Hospital Management Certificate (required).
 </li>
 <li>
 Previous experience in clinic or healthcare operations management is strongly preferred.
 </li>
 <li>
 Strong leadership, problem-solving, and communication skills.
 </li>
 <li>
 Ability to handle multi-site operations effectively.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Be part of a growing healthcare group with a commitment to patient care and innovation.
 </li>
 <li>
 Opportunity to lead, grow, and make a meaningful impact in healthcare operations.
 
 
 </li>
 </ul>
 📩 If you meet the criteria and are ready for the challenge, please send your CV to mirna.abaza@coaholding.com with the subject line
 
 &ldquo;Medical Operations Manager Application&rdquo;
 
 .
</div>

Medical Operations Manager

DHL Express

<div>
 
 Job Purpose:
 
 Manage the operational resources and facilities of the Air Express Department and the Road Express Warehouse by planning, managing and controlling effective day-to-day pick-up, delivery and shipment processing. Ensure that local service and cost performance targets are achieved and, in partnership with Sales management, agree and meet customer performance expectations.
 
 
 
 <ul>
 <li>
 PRINCIPAL ACCOUNTABILITIES:
 </li>
 <li>
 Manage the day-to-day operation of the operations department to ensure that pick-up, delivery, front counter, service centers and shipment processing are carried out effectively and agreed service and cost performance targets are achieved.
 </li>
 <li>
 Pro-actively manage service and cost performance, initiating corrective actions where required in response to actual or anticipated under achievement of operational targets.
 </li>
 <li>
 In co-ordination with local Sales management, ensure that customer requirements and expectations are met, and issues resolved or escalated as appropriate.
 </li>
 <li>
 Plan and manage expenditure and resource utilization within the Ground Operations Department to approved levels e.g., overtime, sub-contractors &amp; third-party services providers.
 </li>
 <li>
 Ensure the provision and maintenance of the vehicles, equipment and facilities to maximize operational performance.
 </li>
 <li>
 Ensure implementation of, and compliance to, regional and country mandatory processes, policies and procedures and external regulatory requirements that relate to performance of the DHL operation.
 </li>
 <li>
 Contribute to the Operations budget &amp; AOP based on the country business plan and positively influence the achievement of cost and service targets.
 </li>
 <li>
 Ensure that ISO, THP are implemented and maintained to ensure compliance to DHL Country &amp; Regional guidelines.
 </li>
 <li>
 Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.
 </li>
 <li>
 Perform the PEAP process regularly for direct reports to manage individual performance and career aspirations.
 </li>
 <li>
 Assist direct reports in conducting the PEAP process for staff to ensure fairness and consistence of the appraisal process.
 </li>
 <li>
 NATURE AND SCOPE:
 </li>
 <li>
 The Ground Operations Manager is directly responsible for the day-to-day management of the Ground Operations Department, including operations personnel, equipment, supplies and facilities. He/she must ensure that all operational issues and problems are resolved so that customer expectations are met and maintained, and resources optimized in order that operational cost performance is within agreed limits.
 </li>
 <li>
 The Ground Operations Manager reports directly to the Country Operations Director. The position has several Team leaders and supervisors as direct reports
 </li>
 <li>
 Addressing day-to-day customer, service, cost and operational issues, driven by customer expectations, performance targets and the agreed business plan and budget.
 </li>
 <li>
 Improving operational performance for the Service Centre, including managing the staffing level, equipment and supplies availability to achieve agreed performance standards and targets.
 </li>
 <li>
 Managing and forecasting performance against budget for the Service Centre while achieving progressive service level improvement when compared to previous trends.
 </li>
 <li>
 Implementing key projects and programmed within the Service Centre, and ensuring appropriate local personnel and resources are available for timely completion
 </li>
 <li>
 Monitoring staffing levels and other resources, and ensure their availability to achieve service and cost performance standards and targets
 </li>
 <li>
 Input into Service Centre and Country business plan
 </li>
 <li>
 Must be able to manage, motivate and communicate effectively to all Operations staff within the Service Centre
 </li>
 <li>
 Ensuring performance to standard with staff / cost constraints
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Experience
 
 
 
 
 <ul>
 <li>
 Minimum 5 years air/road express experience, preferable with DHL in a supervisory/management role
 </li>
 <li>
 Educated to BA degree
 </li>
 <li>
 Impact &amp; Influence
 </li>
 <li>
 Passion for customer service
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Organizational Awareness
 </li>
 <li>
 Interpersonal understanding
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Building &amp; Leading teams
 </li>
 <li>
 Developing People
 </li>
 <li>
 Holding People Accountable
 </li>
 <li>
 Achievement drive
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Initiative
 </li>
 <li>
 Tolerance for stress
 </li>
 <li>
 Decision Making/Judgement
 </li>
 <li>
 Job knowledge
 </li>
 <li>
 GSOP wide range knowledge
 </li>
 </ul>
</div>

Ground Operations Manager

elmenus

<div>
 
 Job Description
 
 
 
 
 We are looking for a highly motivated
 
 content operations manager
 
 who will join elmenus content team. You will own the management and automation of processes for our content operations to expand our restaurant base &amp; make sure that all the information a user requires to make a decision about their restaurant preference is always updated and accurate. You will be joining a very fast paced dynamic environment and your work will impact the way users experience restaurants. The role will be based in Cairo Office and you will report to Head of Operations.
 
 
 
 What you will do
 
 
 <ul>
 <li>
 Own the content function, help in building &amp; automating processes that help us maintain and grow a reliable updated restaurant information on elmenus as well improving the system by analyzing and adjusting our processes
 </li>
 <li>
 Provide data analysis for all operational matters to understand and extract operational insights to improve the overall process
 </li>
 <li>
 Prepare reports for the management on a daily, weekly and monthly basis.
 </li>
 <li>
 Plan and organize recruitment for the department&rsquo;s multiple diverse functions
 </li>
 <li>
 Conduct performance analysis on regular and case basis, analyzing operational KPIs, working towards their improvement.
 </li>
 <li>
 Set a daily performance system with a monthly bonus basis, monitoring and reporting the achievement of the team&rsquo;s objectives
 </li>
 <li>
 Prepare and conduct professional training for content team on general operational matters as well as customized software
 </li>
 <li>
 Build strong customer relationships with restaurants managers/owners and generate sales leads for the sales team
 </li>
 <li>
 Work together with Sales for providing consultancy to restaurants according to their needs to increase their revenue.
 </li>
 <li>
 Support Marketing team by establishing a quality content and effective campaigns to help them achieve marketing KPI&rsquo;s.
 </li>
 <li>
 Work with the technology team on developing new features for the system used to improve operational performance.
 
 
 </li>
 </ul>
 Job requirements
 
 
 At least
 
 3 to 4 years&rsquo; work experience
 
 preferably in agile project management
 
 
 <ul>
 <li>
 You have excellent Analytical Skills.
 </li>
 <li>
 You are able to quickly comprehend, simplify and present complex issues and challenges to broad audience.
 </li>
 <li>
 You have strong communication skills to communicate with internal teams across various functions and levels (technology &amp; Sales) and external partners from restaurants &amp; users
 </li>
 <li>
 You are target-oriented and can work well under pressure.
 </li>
 <li>
 You are detail oriented and persistent with the ability to see multiple tasks through to completion simultaneously.
 </li>
 <li>
 You take initiatives on a regular basis to optimize the workflow.
 </li>
 <li>
 You&rsquo;re able to craft and deliver executive-level presentations.
 </li>
 <li>
 You have excellent project management, negotiating and people skills.
 </li>
 <li>
 You are comfortable with working unpredictable hours
 </li>
 <li>
 You are highly self-motivated and action oriented.
 </li>
 <li>
 You have Excellent English and Arabic language skills (writing and understanding)
 </li>
 <li>
 You have Excellent excel and powerpoint skills.
 </li>
 <li>
 Passionate about food is always a plus
 </li>
 </ul>
</div>

Content Operations Manager

Amazon

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Operations Manager, Fulfilment Center Operations

Weatherford

<div>
 
 Job Overview
 
 
 
 
 JOB DESCRIPTION
 
 
 
 The Area Operations Manager for Digital Solutions in North Africa plays a critical leadership role in overseeing the execution of Weatherford&rsquo;s solutions portfolio within the geographical areas. The role requires a results-oriented leader with a strong operational and commercial mindset to drive excellence and growth across all service lines and functions for the designated accounts.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead day-to-day execution Weatherford&rsquo;s digital technologies, including software enabled hardware, software platform, and customised deployments.
 </li>
 <li>
 Lead and coordinate digital operations including resource planning, crew and asset utilisation, inventory control, and job execution across all service lines.
 </li>
 <li>
 Monitor service quality and operational efficiency, drive improvements through structured planning, execution oversight, and post-job reviews.
 </li>
 <li>
 Serve as a key liaison with clients and internal teams, offering technical support and ensuring client satisfaction throughout the job life-cycle.
 </li>
 <li>
 Manage full Profit &amp; Loss (P&amp;L) accountability including budgeting, cost control, forecasting, capital expenditure, and financial reporting for the area.
 </li>
 <li>
 Lead and mentor operations teams, ensuring effective performance management, training, and succession planning.
 </li>
 <li>
 Maintain effective communication with all stakeholders, ensuring alignment on business goals, performance metrics, and strategic initiatives.
 </li>
 <li>
 Collaborate with external vendors and internal product teams.
 </li>
 <li>
 Support BD and sales teams with client engagement, presentations, and solution demonstration
 </li>
 <li>
 Collaborate with sales and business development to provide relevant input on commercial strategy, pricing, bid preparation, and new opportunity identification.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 <ul>
 <li>
 Prior experience with real-time operations centres supporting well construction and production optimisation, involving both hardware and software, including down-hole tool operations.
 </li>
 <li>
 Background in reservoir or production-related software applications is considered an asset.
 </li>
 <li>
 In-depth understanding of IoT, EDGE, cloud computing, data analytics, and SCADA, particularly in designing digital solutions for oilfield operations.
 </li>
 <li>
 Strong grasp of financial management concepts such as budgeting, forecasting, and cost control.
 </li>
 <li>
 Demonstrated leadership skills with a focus on team growth and development.
 </li>
 <li>
 Excellent ability to communicate, negotiate, and engage effectively with stakeholders at various levels.
 </li>
 <li>
 Track record of performing successfully under pressure within complex, matrixed organisational structures.
 </li>
 <li>
 Strategic thinker with strong analytical abilities and a commitment to ongoing process improvement.
 </li>
 <li>
 Knowledgeable about operational challenges in the oil and gas sector and relevant digital transformation solutions.
 </li>
 <li>
 Fluent English both written and verbal
 </li>
 <li>
 Eligible to work within Egypt without a visa
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Science, or a related technical field
 </li>
 <li>
 Over 7 years of relevant experience in oilfield operations or digital service delivery.
 </li>
 <li>
 Over 2 years of P&amp;L responsibility in a leadership or management role.
 </li>
 <li>
 Prior experience in job planning, field service management, and operational execution within the energy sector.
 </li>
 <li>
 PMP or similar certification is a plus.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
 
 
 When you join Weatherford, you instantly feel connected to something bigger &ndash; a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other&rsquo;s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
 
 
 Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
</div>

Area Operations Manager - Digital Solutions North Africa & Iraq

<div>
 
 
 Security Project Manager
 
 
 
 📍 Location: Egypt
 
 
 🏢 Company: G4S Egypt
 
 
 
 Seniority Level:
 
 Senior Management
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Job Function:
 
 Operations / Security Management
 
 
 
 Summary of Position
 
 
 
 We are seeking an experienced Security Project Manager to oversee the security operations of an international client across all its sites in Egypt. Reporting directly to the MSS Corporate Manager, this senior role carries responsibility for leading an Operations Manager and wider security teams across the country.
 
 
 As the primary point of contact, you will be responsible for managing service delivery, ensuring compliance with global contract standards, and providing a safe and secure environment for staff and visitors. You will lead a trained team of security personnel, ensuring service excellence that meets and exceeds client expectations.
 
 
 This role is critical in ensuring G4S delivers best-in-class security services for a key international client in Egypt.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and coordinate security personnel across multiple client sites in Egypt.
 </li>
 <li>
 Ensure compliance with SLAs, staffing requirements, and customer expectations.
 </li>
 <li>
 Oversee staff scheduling to ensure shift patterns align with contracts and labor law.
 </li>
 <li>
 Support operational staffing and training, including mentoring and site-based coaching.
 </li>
 <li>
 Conduct welfare visits and annual appraisals in line with company policy.
 </li>
 <li>
 Support HR processes (counseling, investigations, disciplinary/grievance).
 </li>
 <li>
 Monitor site security equipment and ensure repairs or escalate appropriately.
 </li>
 <li>
 Deliver compliance training and assess team readiness.
 </li>
 <li>
 Manage incident response, reporting, and after-action reviews.
 </li>
 <li>
 Ensure Health &amp; Safety compliance, including risk assessments and SOPs.
 </li>
 <li>
 Support G4S Level 1/2 audits and follow up on action plans.
 </li>
 <li>
 Represent the company in client and operational meetings.
 </li>
 <li>
 Report monthly KPI metrics during operations meetings.
 </li>
 <li>
 Promote G4S values, vision, and a culture of continuous improvement.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Military or law enforcement background.
 </li>
 <li>
 Proven management experience in security operations.
 </li>
 <li>
 Recognized industry qualification in security or related discipline.
 </li>
 </ul>
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 
 10+ years of progressive experience
 
 in security management, including at least 5 years in a senior leadership role.
 </li>
 <li>
 Proven track record in managing
 
 multi-site operations
 
 and large-scale security contracts.
 </li>
 <li>
 Strong ability to
 
 lead, develop, and motivate teams
 
 , ensuring operational excellence and compliance.
 </li>
 <li>
 Excellent
 
 communication, negotiation, and stakeholder management
 
 skills, with experience in dealing with international clients.
 </li>
 <li>
 Demonstrated expertise in
 
 risk assessment, crisis management, and problem-solving
 
 within complex environments.
 </li>
 <li>
 Strong understanding of
 
 governance, compliance, and reporting frameworks
 
 in security operations.
 </li>
 <li>
 Professional certifications (e.g.,
 
 CPP, PSP, or equivalent
 
 ) are considered an advantage.
 </li>
 <li>
 Fluent in English and Arabic, with the ability to prepare and deliver reports at the senior management level.
 </li>
 </ul>
 
 
</div>

Security Project Manager

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 
 Responsibilities
 
 
 
 We're seeking a Team lead for Ultra Fast Grocery (UFG) Under The Roof (UTR) operations in Egypt. In this role, you will be responsible for:
 
 
 Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations:
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within Egypt
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3089517
</div>

Operations Executive, Amazon Now

Explore 498+ Operations manager in Cairo this October. Find roles across top companies and apply now to boost your career.