customer support executive Jobs in Karachi Pakistan

customer support executive

field service engineer Jobs in Karachi Pakistan

field service engineer

it support engineer Jobs in Karachi Pakistan

it support engineer

software engineer Jobs in Karachi Pakistan

software engineer

after sales & warranty officer (dae mechanical) Jobs in Karachi Pakistan

after sales & warranty officer (dae mechanical)

after sales service engineer

Sungrow Power Supply Co., Ltd.

<div>
 
 Job description
 
 
 Position Summary
 
 
 The After Sales Service Engineer is responsible for providing high quality customer support through on-site services in product commissioning, maintenance, repairing and training, as well as provide trainings to regional service engineers and service partners. This is a permanent full-time role based in Karachi, Pakistan.
 
 
 
 
 
 Key responsibilities:
 
 
 Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
 
 
 Providing trainings and support to regional service engineers and service partners
 
 
 Providing remote support to customers through telephone and email
 
 
 Ensuring that the field services comply with the work health and safety requirements
 
 
 Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner
 
 
 
 
 
 Skills and experiences required:
 
 
 Bachelor degree or above in electrical engineering
 
 
 Good command of English, both speaking and writing
 
 
 Excellent and professional customer service skills
 
 
 Superior time management and organisational skills
 
 
 Be a team player and great attention to detail
 
 
 Ability to multi-task with excellent follow up skills and attention to detail.
 
 
 Responsible for the work and your customer
 
 
 
 
 
 Skills and experiences preferred:
 
 
 Experience in a technical support or customer service role within the solar PV industry
 
 
 Hands-on experience in PV inverter repairs and commissioning.
 
 
 
 
 
 About Sungrow
 
 
 As a key high-tech enterprise in China, Sungrow Power Supply Co., Ltd. specializes in R&amp;D, production,sales and services of new energy equipment, such as solar energy, wind energy, electric vehicles, mainly provides photovoltaic inverters, wind energy converters, energy storage systems, floating photovoltaic systems, new energy automotive driving systems, EV charging station, smart energy operation and maintenance services, and commits itself to providing first-class full life cycle solutions of clean energy.
 
 
 Since its establishment in 1997, Sungrow has always been engaged in the field of new energ.
 
</div>

After Sales Service Engineer

Growatt New Energy

<div>
 
 
 Pakistan Technical Service Engineer (Solar Inverter)
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 (1) Product Technical Support: Provide prompt response and efficient resolution to customer after-sales inquiries and technical issues in Pakistan. Conduct on-site visits as required to address complex problems and ensure customer satisfaction.
 
 
 (2) Project Lifecycle Support: Guide and support distributors/installers throughout the photovoltaic (PV) power station lifecycle, including installation supervision, system monitoring, and long-term operation &amp; maintenance (O&amp;M) optimization.
 
 
 (3) Technical Documentation: Translate and organize product technical manuals, troubleshooting guides, and training materials for local teams.
 
 
 (4) Customer Training &amp; Enablement: Design and deliver product training programs (technical features, after-sales processes, safety protocols) for distributors, installers, and end-users to enhance technical proficiency and brand loyalty.
 
 
 
 
 
 
 Job requirements:
 
 
 
 
 
 
 (1) Technical Background: Bachelor&rsquo;s degree in Power Electronics, Electrical Engineering, or Automation (preferred). Minimum 2 years of hands-on experience in solar inverters, power systems, or related fields. Technician certification (e.g., solar energy, electrical maintenance) is a plus.
 
 
 (2) Language &amp; Legal Compliance: Fluent in English (written and verbal). Valid long-term work permit in Pakistan is mandatory.
 
 
 (3) Digital Proficiency: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and remote support tools. Familiarity with PV system design software (e.g., AutoCAD, PVsyst) is an advantage.
 
 
 (4) Core Competencies: Customer-centric mindset with strong problem-solving skills; excellent communication and cross-cultural collaboration abilities; self-motivated, detail-oriented, and capable of managing multiple priorities under deadlines.
 
 
 Proven ability to execute target plans and drive operational efficiency.
 
 
 (5) Practical Requirements: Valid driver&rsquo;s license and willingness to travel frequently (up to 50% of working time) across Pakistan.
 
 
 
 
 
 
 
 
 
 Company Profile
 
 
 
 
 
 
 Growatt New Energy Technology Co. Ltd., founded in 2010, is a global leader in solar inverter manufacturing and smart energy solutions. With over 5 million installations worldwide, we are committed to delivering high-efficiency, cost-competitive inverters that power the transition to renewable energy. Join our team of innovators and make an impact in the fast-growing solar industry.
 
 
 
 
 
 
 Application Process:
 
 
 
 
 
 
 Send your resume with the subject line: "
 
 Pakistan Maintenance Service Engineer - [Your Name] - Expected Salary [X USD/month]
 
 " to: syedhamza.qamar@growatt.com and
 
 zohaib@growatt.com
 
 .
 
 
 Only shortlisted candidates will be contacted.
 
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Pakistan Maintenance service engineer  (Solar Inverter)

Carlcare Services Pvt Ltd

Management Trainee Officer (MTO) - Technical Support UnitAre you a dynamic, technically inclined graduate ready to launch your career in the fast-paced Mobile Industry? Our After-Sales Service Department is looking for enthusiastic individuals to join our Technical Support Unit as Management Trainee Officers (MTOs). This is an intensive, hands-on internship designed to transition into a full-time role based on performance.What You Will Do:As an MTO in the Technical Support Unit, you will be deeply involved in the day-to-day operations of our after-sales service. Your responsibilities will include:Technical Troubleshooting: Learning to diagnose, troubleshoot, and resolve complex mobile device hardware and software issues.Process Improvement: Assisting in analyzing service data, identifying recurring technical issues, and proposing actionable improvements to the repair and support process.Reporting &amp; Documentation: Maintaining accurate records of technical faults, repair actions, and service quality metrics.Customer Interaction: Supporting senior technical staff in handling escalated customer queries and providing clear, professional technical explanations.What We Are Looking For:We are seeking candidates who possess the following:Education:A recent university graduate with a Bachelor of Engineering (BE) or a Diploma of Associate Engineer (DAE) in Electronics, Electrical, Telecommunication, or a related technical field.OR a graduate from a reputable technical institute having completed a certified Mobile Repairing Course.Mindset: A strong analytical mindset with a genuine passion for technology and problem-solving.Communication: Average to good English communication skills (both written and verbal) to articulate technical issues clearly and professionally.Attitude: A proactive team player with a willingness to learn, adapt quickly, and contribute positively to a fast-paced work environment.Experience: Looking for an internship opportunity to gain practical industry experience.Why Join Us?Career Pathway: A structured internship program with the clear objective of converting high-performing MTOs into permanent employees.Hands-on Experience: Work directly with cutting-edge mobile technology and learn from industry experts.Professional Growth: Opportunities for continuous training and development in advanced technical support and customer service methodologies.Location: Karachi (Korangi Industrial Area)Ready to start your technical career? Apply now! Please submit your CV and a brief cover letter explaining why you are the ideal candidate for this MTO position.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Management Trainee Officer (MTO) - Technical Support Unit

Megaplus Pakistan

Role Description: This is a full-time onsite position for an Enterprise Pre-Sales Solution Engineer. Location: Lahore / KarachiDescription:<ul><li>The Pre-Sales Engineer will be responsible for providing technical assistance to customers and the Sales Team. Working on customer RFPs and Solution Configurators to build BOQs. The Pre/Post Sales Engineer will also be responsible for assisting the Sales Team in creating product proposals and RFP responses.</li><li>Working knowledge of Enterprise Products and Technologies i.e. Servers, Virtualization, Storage, Backup.</li><li>Working knowledge of Sizing Tools and Solution Configurators.</li><li>Candidate should have been in a customer-facing role with excellent communication skills.</li><li>Must be self-motivated and eager to learn new technologies and skills to better assist customers.</li><li>Ability to work in a team environment.</li><li>Proficiency in hardware, software, and/or operating systems environments.</li></ul>Qualifications and Skills:<ul><li>Communication Skills</li><li>Experience in Pre-Sales and Technical Support Service</li><li>Ability to work in a team environment and on multiple projects simultaneously</li><li>Bachelor&rsquo;s degree in Computer Science or related field</li><li>Relevant Technology Certifications is a plus</li></ul>#PreSalesEngineer #SolutionEngineer #EnterpriseSolutions #TechnicalSales #ITJobsPakistan #LahoreJobs #KarachiJobs #ITInfrastructure #Virtualization #Servers #Storage #BackupSolutions #TechCareers #HiringNow #ITJobs #EngineeringJobsJob Type: Full-timePay: From Rs250,000.00 per monthWork Location: In person

Enterprise Pre-Sales Engineer

Meraj limited

Key Responsibilities:<ul><li>Lead and oversee the After Sales Department, ensuring smooth operations and timely customer support.</li><li>Supervise field service activities including installation, maintenance, inspection, and repair of specialized vehicles and equipment.</li><li>Manage and process warranty claims in line with company policies, including verification, documentation, and approvals.</li><li>Coordinate with internal departments (Production, QA, and Procurement) to address technical issues and improve product reliability.</li><li>Plan and schedule preventive maintenance visits for clients to ensure product performance and customer satisfaction.</li><li>Conduct failure analysis on returned or defective parts and prepare detailed technical reports.</li><li>Monitor service performance metrics and prepare periodic reports for management.</li><li>Develop and implement after-sales procedures, SOPs, and warranty tracking systems.</li><li>Train and guide the service team to ensure professional handling of customer concerns.</li><li>Maintain updated service records and warranty databases.</li><li>Promote strong customer relationships by ensuring timely communication and issue resolution.</li></ul>Requirements:<ul><li>DAE (Mechanical) &mdash; B.Tech or BE Mechanical will be an added advantage.</li><li>3&ndash;5 years of relevant experience in automotive, heavy vehicles, or equipment industry.</li><li>Strong technical knowledge of mechanical systems, hydraulics, and assemblies.</li><li>Excellent leadership, communication, and customer-handling skills.</li><li>Proficiency in MS Office and service documentation.</li></ul>Job Type: Full-timeWork Location: In person

After Sales & Warranty Officer (DAE Mechanical)

rexD Private Limited

Job Title: International Sales Executive (Day Shift) Company: Rex D Private Limited Location: Shahrah-e-Faisal, Karachi Job Type: Full-Time | On-site Salary: PKR 45,000 &ndash; 50,000 (Basic) + Uncapped Commission Qualification: Minimum IntermediateJob Description:Rex D, is hiring International Sales Executives to join our growing team. This is an exciting opportunity for individuals who are passionate about sales and want to build a rewarding career in the automobile export industry.Key Responsibilities:<ul><li>Engage with international clients via phone, email, and chat</li><li>Promote and sell automobiles to overseas buyers</li><li>Maintain strong client relationships and follow up on inquiries</li><li>Meet and exceed sales targets and KPIs</li><li>Maintain accurate records of interactions and sales</li></ul>Requirements:<ul><li>Minimum education: Intermediate degree</li><li>Strong communication and negotiation skills</li><li>Fluent in English (spoken and written)</li><li>Basic knowledge of sales principles</li><li>Prior sales or customer service experience is a plus</li></ul>Benefits:<ul><li>Basic salary PKR 45,000&ndash;50,000</li><li>Uncapped commission (converted from Japanese Yen to PKR)</li><li>EOBI &amp; Provident Fund</li><li>Paid Leaves</li><li>Life Insurance (from joining)</li><li>Medical Insurance (for spouse &amp; children after 1 month; parents after 1 year)</li></ul>How to Apply:Send your updated resume to verda9978@rex-d.com or apply directly through Indeed.Rex D is an equal opportunity employer. We encourage candidates from all backgrounds to apply.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per yearEducation:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

International Sales Executive - Automobile (Day Shift)

Crown Micro PVT ltd

Candidates with 1 Year to 2 years of experience in Business Development or Sales are encouraged to apply. Please note that senior professionals, including Directors or Department Heads, are not eligible for this position, as it is a junior-level role.Company DescriptionCrown Micro Global offers the best solutions and gears for solar power with a focus on compatibility for daily living. Our solutions come with warranty, and we provide after sales services.Role DescriptionThis is a full-time on-site role for a Corporate Sales Executive located in Karachi. The Corporate Sales Executive will be responsible for managing corporate sales accounts, developing sales strategies, building and maintaining relationships with clients.The role includes regular communication and follow-ups with clients to ensure satisfaction and meet sales targets.Qualifications<ul><li>Corporate Sales &amp; Sales</li><li>Strong Communication and Customer Service skills</li><li>Ability to develop and execute sales strategies</li><li>Experience in managing corporate accounts and relationships</li><li>Excellent negotiation and problem-solving skills</li><li>Bachelor's degree in Business, Marketing, or a related field</li><li>Previous experience in the solar industry is a MANDATORY</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Corporate Sales Executive

Explore 1006+ After sales service engineer in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.