ai prompt & automation analyst (legal operations) Jobs in New York United States

ai prompt & automation analyst (legal operations)

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director, legal operations

ai prompt automation analyst legal operations

Raisin SE

<div><h4 class="jobSectionHeader"><b>Your Responsibilities</b></h4><p></p><ul><li><div><b>
Automation Design &amp; Implementation: </b>Build, maintain, and improve low-code and AI-driven workflows that streamline legal and compliance operations - from intake and triage to reporting and knowledge management.</div></li><li><div><b>
Prompt Development:</b> Design and refine prompts for generative-AI tools (e.g., ChatGPT) to automate recurring tasks such as reviewing documents, drafting templates, summarizing data, or routing requests.</div></li><li><div><b>
Documentation &amp; Governance:</b> Maintain clear documentation of automations, logic, and prompt structures to ensure transparency, scalability, and compliance with data-handling standards.</div></li></ul><p></p><h4 class="jobSectionHeader"><b>
Your Profile</b></h4><p></p><ul><li><div>
You&rsquo;re passionate about AI, automation, and process efficiency - curious about how technology can remove friction and make complex work simpler.</div></li><li><div>
You may come from a background in operations, data analysis, product support, or technology, and are eager to apply your skills in the legal and compliance domain.</div></li><li><div>
You have hands-on experience building or maintaining automations using tools like ChatGPT.</div></li><li><div>
You enjoy prompt engineering - crafting and testing generative-AI prompts that deliver accurate, structured, and useful outputs.</div></li><li><div>
You&rsquo;re a structured problem solver with a bias toward action: you experiment, iterate, and measure impact.</div></li><li><div>
Familiarity with legal operations, risk, or compliance processes is a plus, but not required - curiosity and systematic thinking matter most.</div></li><li><div>
You communicate clearly, document your work, and collaborate effectively with both technical and non-technical colleagues.</div></li></ul><p></p><h4 class="jobSectionHeader"><b>
Join our mission, join our team - and grow with us!</b></h4><p></p><div>
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success.</div><div></div><div><b><br>
As part of our US team, you will benefit from:</b></div><ul><li><div>
Flexible working hours and 28 vacation days, plus 13 public holidays per year.</div></li><li><div>
Employee Development Budget of $2,200 and 4 full training days per year.</div></li><li><div>
Access to Babbel for continuous learning.</div></li><li><div>
Company 401k contribution of 5%.</div></li><li><div>
Healthcare coverage contribution, including medical, dental and vision.</div></li><li><div>
Commuter benefits and flexible working from home policy.</div></li><li><div>
Regular team events and yearly Summer and Winter Party.</div></li></ul><p></p><h4 class="jobSectionHeader"><b>
About us</b></h4><p></p><p>
Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers.<br>
<br>
Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding.<br>
<br>
Raisin operates its own B2C marketplaces in Europe and the U.S. In Germany, the company offers ETF-based investment and retirement products in addition to savings products. Raisin works with over 400 banks and financial service providers from over 30 countries<br>
<br>
We are backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&amp;G.<br>
<br>
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.<br>
<br>
In total, we have 8 offices across the world: Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich, New York and Salt Lake City.<br>
<br>
We also think it&rsquo;s important to take the time to celebrate our hard work and achievements together, with events like our yearly summer and winter party, as well as a couple of smaller get-togethers.</p><i>
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.</i></div><p></p>

AI Prompt & Automation Analyst (Legal Operations)

stuut

<div><p>Stuut is transforming accounts receivable for B2B companies&mdash;making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One.</p><p></p><p><b>
About the Role</b></p><p>
As a Senior Product Designer, you&rsquo;ll play a critical role in shaping Stuut&rsquo;s user experience, designing interfaces that feel intelligent, agentic, and seamless for our customers. You&rsquo;ll collaborate closely with engineering, product, and customers to craft intuitive workflows that leverage AI and automation.</p><p></p><p><b>
What You&rsquo;ll Do</b></p><ul><li><p>
Own the end-to-end design process, from discovery to execution, for core product features Speak to customers and leverage AI tooling to immediately build protypes - then refine them</p></li><li><p>
Design prompt-driven and AI-powered experiences that rethink how users interact with financial workflows</p></li><li><p>
Conduct user research and translate insights into intuitive and actionable designs</p></li><li><p>
Create wireframes, prototypes, and high-fidelity designs that align with Stuut&rsquo;s vision
</p></li><li><p>Collaborate closely with engineering, product, and customers to bring ideas to life</p></li><li><p>
Define and refine Stuut&rsquo;s design system, ensuring consistency across the platform</p></li><li><p>
Design for agentic interfaces, where users interact with AI-powered assistants and automation rather than static UI</p></li></ul><p><b>
What We&rsquo;re Looking For</b></p><ul><li><p>
5+ years of experience in B2B product design (preferably in SaaS or enterprise software) Strong background in enterprise UX, workflow automation, and AI-driven interfaces
</p></li><li><p>Experience designing prompt-based or AI-powered user experiences Ability to use AI tooling to immediately pro-type projects</p></li><li><p>
Technical fluency&mdash;comfortable working with engineering teams on complex, data-driven products</p></li><li><p>
A portfolio showcasing UX/UI work with a focus on B2B, automation, and AI-driven interfaces</p></li><li><p>
Experience with Figma, prototyping tools, and user research methodologies Self-starter mentality&mdash;comfortable working in a fast-moving startup environment</p></li></ul><p><b>
Compensation</b></p><ul><li><p>
Top-of-market salary and equity package</p></li><li><p>
Benefits (for U.S.-based full-time employees)</p></li><li><p>
Medical, dental &amp; vision insurance coverage for you</p></li><li><p>
401(k) &amp; Match</p></li><li><p>
Equity</p></li><li><p>
Flexible PTO</p></li><li><p>
Parental Leave</p></li></ul><p>
Compensation Range: $140K - $160K</p></div>

Senior Product Designer

Cleary Gottlieb Steen & Hamilton LLP

<div>Overview:
<div>
Cleary Gottlieb is a pioneer in globalizing the legal profession. We have 14 offices in major financial centers around the world, but we operate as a single, integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1,100 lawyers from more than 50 countries.</div><div></div><div><br>
Since 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. We support every client relationship with intellectual agility, commercial acumen, and a human touch.</div><div></div><div><br>
The Enterprise Applications team at Cleary Gottlieb is seeking a motivated, technically savvy, and business-oriented professional to serve as the initial point of technical contact for the firm&rsquo;s cloud-based and AI-powered business applications. This role bridges the gap between business needs and technology solutions, helping departments , configure, optimize, and integrate modern applications while ensuring compliance with the firm&rsquo;s security and governance standards.</div>
Responsibilities:
<ul><li>Serve as the primary technical owner and first point of technical contact for assigned cloud-based and AI applications.</li><li>
Develop a strong understanding of each application&rsquo;s purpose, functionality, and configuration.</li><li>
Partner with business users to gather, analyze, and translate requirements into actionable technical specifications.</li><li>
Learn and perform system administration tasks, including user management, data governance, configuration updates, and troubleshooting.</li><li>
Work with internal IT teams and external vendors to support application integrations, data flows, and enhancements.</li><li>
Assist Business and Product Owners in planning and implementing new application rollouts, upgrades, and feature adoption.</li><li>
Develop and maintain documentation, process guides, and assisting with developing user training materials.</li><li>
Monitor system performance and usage to identify opportunities for improvement.</li><li>
Stay informed on emerging AI and SaaS technologies relevant to the firm&rsquo;s business operations and legal practice areas.</li><li>
Communicate effectively with both technical and non-technical audiences, providing clear updates, recommendations, and training on application capabilities.</li><li>
Serve as the primary contact with the Information Security team to coordinate and complete security assessments, ensuring that assigned applications meet the firm&rsquo;s security, compliance, and data protection standards.</li></ul><br>
<div></div>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).</li><li>
5+ years of experience in application administration, business systems configuration, or similar roles.</li><li><b>
Direct, practical experience with AI systems, </b>such as generative AI tools, workflow automation platforms, or AI-enhanced SaaS applications.<ul><li>
Examples include, but are not limited to, <b>ChatGPT, Copilot, Harvey, Legora, or similar AI integration frameworks</b>.</li></ul></li><li>
Proficient in <b>prompt engineering, AI governance, and compliance frameworks</b> related to AI model usage.</li><li>
Solid understanding of SaaS concepts, system integrations (APIs, SSO, etc.), and data governance principles.</li><li>
Demonstrated ability to evaluate and implement AI-driven features, including model configuration, data permissions, and usage governance.</li><li>
Strong ability to learn new applications quickly, develop subject-matter expertise, and translate technical concepts for non-technical users.</li><li>
Excellent communication, problem-solving, and interpersonal skills.</li><li>
Ability to work in a fast-paced environment with competing priorities.</li></ul><div>
 <b>Preferred Qualifications:</b></div><ul><li>
Experience working in a professional services or law firm environment is a plus.</li><li>
Knowledge of <b>legal workflows, document management systems</b>, and enterprise tools such as iManage, Litera, or Intapp.</li></ul><div></div><div><br>
The estimated base salary range for this position is $150,000 to $170,000 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance. This role is exempt meaning it is not overtime pay eligible.</div><div></div><div><br>
Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here: Benefits</div><div></div><div><br>
We are an equal opportunity employer. Consistent with these goals, the firm prohibits any form of discrimination or harassment based on any category protected by law. Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.</div></div>

Cloud & AI Applications Engineer

Diligent

<div><div><p><b>About Us</b></p>
<p>
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.</p>
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.</div>
<p>
Learn more at diligent.com or follow us on LinkedIn and Facebook</p></div><p>
The Director, Legal Operations at Diligent will lead efforts to improve the efficiency and effectiveness of the Legal department by optimizing workflows and project managing strategic legal initiatives. We are seeking a forward-thinking leader with a proven ability to collaborate with cross-functional teams to execute on transformative company initiatives and improve workflows in a global, fast-paced environment. We are particularly interested in a leader who can critically evaluate and implement emerging technologies, including Artificial Intelligence, to enhance the capabilities and efficiency of our legal team.</p>
<p><b>
Key</b><b> Responsibilities:</b></p>
<ul>
<li>AI &amp; Legal Technology Innovation: Lead the evaluation, selection, and implementation of AI-powered and other legal technology solutions. Develop and champion use cases for AI in areas such as contract analysis, compliance monitoring, legal research, and workflow automation. Critically assess the risks, benefits, and ethical considerations of applying AI within a legal context to ensure responsible and effective deployment.</li>
<li>Team Leadership &amp; Development: Lead, mentor, and develop a junior team member, delegating tasks and fostering their professional growth within the legal operations function.</li>
<li>Project Management: Manage and support key projects across Diligent's global legal department, collaborating with cross-functional team members at all levels to execute Legal-driven initiatives efficiently.</li>
<li>Contract Automation: Build out contract automation and related workflows to streamline the contract management process, ensuring accuracy and efficiency.</li>
<li>Information Management: Create and maintain robust information management processes for the storage of critical legal documents, including contracts, corporate governance materials, policies, and project tracking information. You will ensure that our legal information is organized, accessible, and compliant.</li>
<li>Contract Summarization: Summarize contractual terms and other business and legal matters at scale across the organization, providing actionable insights to support decision-making processes.</li>
<li>Systems Expertise: Expertise with legal and business systems is essential. Proficiency with CRM (e.g., Salesforce) and CLM (e.g., DocuSign CLM) platforms is required. Experience with a variety of legal technology and AI tools is highly desirable.</li>
<li>Strategic Planning and Budgeting: Contribute to strategic planning efforts within the Legal department, helping to define priorities, set objectives, and manage budgets effectively to support the department's goals.</li>
<li>Continuous Development: Drive the adoption and optimization of tools to deliver meaningful improvements and measurable efficiencies for the legal team.</li>
<li>Proactive Mindset: You will thrive in this role if you possess a &quot;get stuff done&quot; mentality, taking initiative to drive projects forward and solve complex problems efficiently.</li>
</ul>
<p><b>Required Experience/Skills:</b></p>
<ul>
<li>5-8 Years of Experience: You should possess a minimum of 3 years of experience in a legal operations or similar role, with demonstrated success in driving technology-led projects for a legal department.</li>
<li>Proven experience in evaluating and implementing legal technology, with a deep understanding of AI applications in the legal domain (e.g., for e-discovery, contract analysis, legal research, or workflow automation).</li>
<li>Contract Management Tools: Experience with contract management and automation tools is essential, including Salesforce, Snowflake and DocuSign CLM.</li>
<li>Contract Template Maintenance: Proficiency in maintaining contract templates, including but not limited to NDAs, vendor agreements, commercial agreements, and data processing agreements.</li>
<li>Project Management: Experience leading initiatives in a fast-paced environment with a variety of business stakeholders.</li>
<li>Experience with global software/SaaS contracting</li>
<li>Excellent communication, analytical and writing skills across a variety of stakeholders, with the ability to present information clearly and concisely to different audiences.</li>
<li>Strategic thinker with the ability to think holistically while focusing on day-to-day project management and driving results</li>
<li>Experience with legal documents in language(s) other than English is a plus</li>
<li>Bachelor's degree</li>
</ul><div><p><b>
What Diligent Offers You</b></p>
<ul>
<li><b>Creativity is ingrained in our culture.</b> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li><b>We care about our people. </b>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li><b>We have teams all over the world</b>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li><b>Diversity is important to us.</b> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
<p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.</p>
<p>
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to <b>work onsite at least 50% of the time.</b> We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p><br>
<p></p>
<p>
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.</p>
<p><b>
To all recruitment agencies:</b> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</p></div></div>

Director, Legal Operations

American Arbitration Association

<div><p><b>Description</b><br>
</p><br>
<b>Business Intelligence Analyst, NYSI (2025-181)</b><br>
<br>
<b>The Business Intelligence Analyst designs, implements, and maintains dashboards, reports, tables and queries using SQL, Tableau, and other tools; Works closely with internal and external users, Executives, and all levels of the business to gather and analyze data to identify trends and opportunities.</b><br>
<br>
<b>The successful applicant will have a remote work arrangement but</b><b> must work from their primary residence within a 125-mile radius of their assigned office or the regional city </b><b>(New York City or Buffalo, NY) </b><b>to which they are assigned. </b><b>The starting salary range for the position is location based with an annual incentive bonus targeting 10% of the base salary.</b><br>
<ul><li><b>
Buffalo, NY - $81,000 - $86,500</b></li><li><b>
New York, NY - $96,000 - $102,400</b></li></ul><br>
<b>
SUMMARY</b><br>
The Business Intelligence Analyst plays a pivotal role in NYSI&rsquo;s future-state transition. The position advances the division&rsquo;s data-driven culture by strengthening data governance, ensuring data integrity, and enabling staff to confidently interpret and use insights.<br>
<br>
The Analyst designs and maintains dashboards, data models, and analyses that inform strategy, performance, and decision-making. They serve as a bridge between operations, technology, and automation teams&mdash;supplying validated, well-structured data while promoting organization-wide data literacy and accountability.<br>
<br>
<b>ESSENTIAL FUNCTIONS</b><ul><li>
Advocates for the value of analytics, data literacy, and sound data management across all departments.</li><li>
Partners with business units and the automation team to supply accurate, traceable, and well-structured data that supports automation, reporting, and performance improvement.</li><li>
Develops next-generation dashboards and analytical products integrating workflow data.</li><li>
Defines problem statements with business users, translates operational needs into measurable indicators, and recommends the right analytic solution.</li><li>
Builds and maintains analytics using a range of tools and platforms&mdash;including Tableau, Power BI, Alteryx, SQL, and emerging System 2.0 solutions&mdash;to deliver timely, accurate, and actionable insights.</li><li>
Collaborates on cross-functional projects that advance NYSI&rsquo;s strategic goals and Process 2.0 objectives&mdash;using data and analysis to identify trends, measure outcomes, and recommend improvements.</li><li>
Translates strategic goals into measurable KPIs and develops insight frameworks that track adoption, turnaround time, and quality.</li><li>
Performs advanced analytics&mdash;including statistical modeling, segmentation, and forecasting&mdash;to support strategic planning and process improvement.</li><li>
Communicates findings through concise visualizations, narratives, and presentations tailored for executives and process owners.</li><li>
Promotes a culture of data literacy by training staff to interpret metrics, dashboards, and reports and to use data in day-to-day decision-making.</li><li>
Produces ad hoc analyses, forecasts, and performance summaries to support leadership insight and continuous improvement.</li><li>
Maintains a repository of BI resources, reusable templates, and data guides that promote consistency, transparency, and trust in NYSI&rsquo;s information assets.</li><li>
Ensures compliance with data privacy, ethical AI, and AAA governance standards.</li><li>
Demonstrates regular, reliable, predictable job attendance.</li><li>
Attends on-site and in-person meetings and training sessions.</li></ul><br>
<b>
EDUCATION &amp; EXPERIENCE</b><br>
Bachelor&rsquo;s degree in data analytics, computer science, business, or related discipline required; advanced degree preferred., or an equivalent combination of education and experience. 4&ndash;6 years of experience in data analytics, business intelligence, or reporting in a professional environment. Experience with data governance, quality control, or self-service analytics environments preferred.
<br>
<br>
<b>KNOWLEDGE, SKILLS, &amp; ABILITIES</b><ul><li>
Proficiency in SQL, Tableau, Power BI, and other BI or visualization tools.</li><li>
Strong understanding of data governance, data integrity, and metadata management.</li><li>
Ability to translate complex data into actionable information for a wide range of audiences.</li><li>
Excellent analytical, conceptual, and critical-thinking skills.</li><li>
Skilled communicator with ability to simplify technical analysis for non-technical staff.</li><li>
Adept at cross-functional collaboration and supporting organization-wide data initiatives.</li><li>
Commitment to continuous learning in data ethics, analytics innovation, and data-literacy education.</li></ul><br>
About Us<br>
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.<br>
<br>
<i>The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws</i></div>

Business Intelligence Analyst, NYSI

Early Warning Services

<div></div><div><div>At Early Warning, we&rsquo;ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle&reg;, Paze&#8480;, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.</div><div></div><div>
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.</div><div></div><div>
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.</div><div></div><div>
Overall Purpose</div><div>
The Sr. Director, Digital Automation and Process Improvement is a strategic leader responsible for driving marketing transformation through the optimization of our MarTech stack and digital web properties. By focusing on emerging technologies, process improvement and automation, the Sr. Director will lead efforts to prepare the organization for growth, broaden marketing enablement to new stakeholder groups (including merchants), and recommend/onboard new tools &amp; technology that enhance core marketing initiatives such as campaign management and loyalty program performance.</div><div></div><div>
This role designs creative, technology-driven solutions to scale; streamlines workflows; enhances creative and operational processes; and enables data-driven decision-making. This leader will serve as a key influencer across the business, championing the integration of scalable marketing solutions, automation, AI for marketing use cases, and next-generation tools to deliver scalable, measurable, and innovative improvements that strengthen efficiency, deepen customer engagement, and maximize brand impact.</div><div></div><div>
Essential Functions</div><ul><li><div>
Lead cross-functional teams to redesign processes and optimize our MarTech ecosystem to reduce manual effort, accelerate time-to-market, and prepare the business to scale into new markets and customer groups</div></li></ul><ul><li><div>
Own the development and implementation of a comprehensive strategy for embedding AI-powered decisioning, personalization, and predictive analytics into marketing operations. Serve as a visible thought leader and advisor on evolving technology for marketing.</div></li></ul><ul><li><div>
Spearhead the deployment of automation solutions, including campaign orchestration, content generation, workflow automation and loyalty programs to optimize efficiency and empower marketing teams to deliver more personalized, scalable, and timely campaigns.</div></li></ul><ul><li><div>
Establish governance, standards, and best practices for the responsible use of automation in marketing operations and across key digital properties such as our portal for UDAAP compliance.</div></li></ul><ul><li><div>
Lead the design and implementation of automation and emerging technology solutions that strengthen loyalty program performance and customer lifetime value. Leverage data-driven insights to improve program efficiency, engagement, and scalability across new and existing channels.</div></li></ul><ul><li><div>
Drive partnerships with merchants and other external partners to integrate marketing automation and loyalty program tools which amplify the value beyond traditional customer groups. Ensure systems and processes support a growing ecosystem of stakeholders.</div></li></ul><ul><li><div>
Manages and develops a high-performing team that thrives on innovation, continuous learning, and strategic enablement. Foster a culture of digital leadership and accountability.</div></li></ul><ul><li><div>
Collaborate with technology, data, legal, compliance and analytics partners to ensure seamless integration of tools and automated workflows.</div></li></ul><ul><li><div>
Serve as a thought leader and advisor to executive leadership on automation opportunities, AI applications, and the future of digital marketing operations.</div></li></ul><div></div><div>
Minimum Qualifications</div><ul><li><div>
Education and experience typically obtained through completion of a bachelor&rsquo;s degree in business administration, marketing design/graphics, communications, or a related field.</div></li></ul><ul><li><div>
Minimum 15 years&rsquo; experience in a related field, with at least 5 years in people management.</div></li></ul><ul><li><div>
Strong understanding of marketing operations, brand strategy, and creative processes.</div></li></ul><ul><li><div>
Exceptional leadership and team management skills, with the ability to mentor and oversee senior team members.</div></li></ul><ul><li><div>
Demonstrated leadership experience with process improvement and implementing technology-driven solutions.</div></li></ul><ul><li><div>
Familiarity with AI, automation platforms, or data-driven tools used in marketing or business operations.</div></li></ul><div></div><div>
Preferred Qualifications</div><ul><li><div>
Direct experience implementing AI-powered solutions in marketing operations or shared services.</div></li></ul><ul><li><div>
Proven success leading digital transformation projects centered on automation and process efficiency.</div></li></ul><ul><li><div>
Strong analytical, problem-solving, and strategic planning skills.</div></li></ul><ul><li><div>
Excellent communication and stakeholder management skills with experience presenting to executive leadership.</div></li></ul><div></div><div>
Physical Requirements</div><div>
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.</div><div>
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.</div><div>
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.</div><div></div><div>
The base pay scale for this position in:<br>
Phoenix, AZ/ Chicago, IL in USD per year is: 183,000 - 229,000.<br>
New York, NY/ San Francisco, CA in USD per year is: 220,000 - 275,000.<br>
Additionally, candidates are eligible for a discretionary incentive plan and benefits.</div><div></div><div>
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate&rsquo;s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.</div><div></div><div>
Some of the Ways We Prioritize Your Health and Happiness</div><ul><li><div>
 Healthcare Coverage &ndash; Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health &amp; dependent care expenses.</div></li><li><div>
401(k) Retirement Plan &ndash; Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.</div></li><li><div>
Paid Time Off &ndash; Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.</div></li><li><div>
12 weeks of Paid Parental Leave</div></li><li><div>
Maven Family Planning &ndash; provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.</div></li></ul><div></div><div><br>
And SO much more! We continue to enhance our program, so be sure to <div>check our Benefits page here</div> for the latest. Our team can share more during the interview process!</div><div></div><div><i><br>
Early Warning Services, LLC (&ldquo;Early Warning&rdquo;) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.</i></div><div></div><div><i>
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit </i><div><i>Home | E-Verify</i></div><i>.</i></div></div>

Sr. Director, Marketing Digital Automation and Process Improvement

CFG Merchant Solutions

<div><p><b>Job Description:</b> We are seeking an experienced data analyst to support the executive team with developing financial models to gain insights on current and future company performance. This dynamic role encompasses a range of responsibilities, including financial modeling, econometrics, quantitative analysis and regression-based forecasting, reporting to the executive management team.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Work on-site at our NYC office located in the financial district. Occasional work may be required at our other office locations, including Glen Rock, NJ, Miami, FL and Reston, VA.</li>
<li>Development of unit economics models to define return on capital, NPV and IRR goals for the business</li>
<li>Develop parametric financial models to investigate the impact of policy changes on key financial results</li>
<li>Define and develop executive-level dashboards to instrument company performance</li>
<li>Develop regression models to help forecast performance across cohorts of the portfolio</li>
<li>Special projects in support of the executive team &bull; Prepare presentations to executive team regarding the achievement of key metric goals</li>
</ul>
<p><b>Experience and Educational Requirements:</b></p>
<ul>
<li>Minimum of 5 years experience of complex financial modeling including unit economics, regression analysis, and application of higher-level math for identifying/predicting inflection points</li>
<li>Must have significant experience as a power user of Microsoft Excel with demonstrated ability to work with large datasets augmented with tools like Gigasheet. Must have mastery of data manipulations, scripting, and VBA.</li>
<li>Experience with SQL, R, SPSS, SAS, Python or similar tools preferred</li>
<li>Experience with AI-based analytics via prompt engineering and other methods highly preferred</li>
<li>Must be proficient with presentation tools such as PowerPoint for preparation of executive level briefings.</li>
<li>Must have significant experience with a financial services company; alternative lending experience preferred.</li>
</ul>
<p><b>Skills</b></p>
<ul>
<li>Strong analytic skills coupled with strong story-telling skills &ndash; find and explain the root cause of success and deviation</li>
<li>Ability to understand the core economics of the business and provide insight into trendlines</li>
<li>Ability to work independently to design and implement processes and achieve project goals</li>
</ul>
<p><b>Education</b></p>
<ul>
<li>Undergraduate degree in finance, economics, or mathematics</li>
<li>Graduate degree(s) in related fields highly preferred</li></ul></div><p></p>

Econometric and Statistical Analyst

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