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alghanim academy crm executive automotive full time opportunity

Alghanim INDUSTRIES

Date: 23 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 
The CRM Executive plays a pivotal role in maintaining customer data, supporting CRM campaigns, and preparing reports to enhance customer enagagement ad business growth.
 
Job Responsibilities
 
Generate and constantly improve analytical reports and reporting structure.
 
Constantly improve the efficiency of the Call Center and its utilization.
 
Coordinate with all Business Unit’s Marketing teams to ensure campaigns are maximizing their lead generation.
 
Set up a meeting schedule to interact with Department Managers on a monthly basis to discuss Customer Relation Management performance
 
Analyze Customer Relation Management performance through various statistical and reporting methods.
 
Ensure communication strategy is defined and implemented effectively and relevantly.
 
Ensure customer insight is obtained using the central database.
 
Develop feedback or complaint procedure for customers to use.
 
Candidate Requirements
 
Bachelors degree in Business Adminstration or any related field
 
Written and oral communication skills in English and Arabic.
 
Ability to deal with difficult situations.
 
Excellent problem solving skills to develop alternative solutions.
 
Excellent project management skills to manage own projects and tasks.
 
Commitment to improving customer satisfaction levels on an ongoing basis.
 
Ability to define, monitor and improve business processes with an emphasis on efficiency, productivity and quality assurance.

Alghanim Academy - CRM Executive, Automotive (Full-time opportunity)

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary&nbsp;
 
 
 
 The CRM Executive plays a pivotal role in maintaining customer data, supporting CRM campaigns, and preparing reports to enhance customer enagagement ad business growth.
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Generate and constantly improve analytical reports and reporting structure.
 </li>
 <li>
 Constantly improve the efficiency of the Call Center and its utilization.
 </li>
 <li>
 Coordinate with all Business Unit&rsquo;s Marketing teams to ensure campaigns are maximizing their lead generation.
 </li>
 <li>
 Set up a meeting schedule to interact with Department Managers on a monthly basis to discuss Customer Relation Management performance
 </li>
 <li>
 Analyze Customer Relation Management performance through various statistical and reporting methods.
 </li>
 <li>
 Ensure communication strategy is defined and implemented effectively and relevantly.
 </li>
 <li>
 Ensure customer insight is obtained using the central database.
 </li>
 <li>
 Develop feedback or complaint procedure for customers to use. &nbsp;
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 <ul>
 <li>
 Bachelors degree in Business Adminstration or any related field
 </li>
 <li>
 Written and oral communication skills in English and Arabic.
 </li>
 <li>
 Ability to deal&nbsp;with difficult situations.
 </li>
 <li>
 Excellent problem solving skills to develop alternative solutions.
 </li>
 <li>
 Excellent project management skills to manage own projects and tasks.
 </li>
 <li>
 Commitment to improving customer satisfaction levels on an ongoing basis.
 </li>
 <li>
 Ability to define, monitor and improve business processes with an emphasis on efficiency, productivity and quality assurance.
 </li>
 </ul>
</div>

Date: 24 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Reporting to the Marketing Manager, the Marketing Executive is responsible for developing and implementing the marketing plan for the Automotive division of Alghanim Industries.
 Job Responsibilities
 Develop and implement the marketing plan.
 Plan and oversee the development and execution of all marketing communication initiatives and advertising activities.
 Develop sales promotion and merchandising strategies to ensure maximum market penetration.
 Develop and implement systems to monitor competitive market position in relation to own product lines, including pricing, product features and sales strategy.
 Analyse sales results and provide recommendations.
 Participate in setting the sales and pricing strategy.
 Is responsible for showroom display and merchandising.
 Plan and conduct market research.
 
Candidate Requirements
 3-4 years in Automotive Marketing Experience, preferably with a multinational company
 Excellent communication and presentation skills.
 Proven analytical and organizational skills.
 Self motivated with strong leadership and team player skills.
 Ability to work in a fast-paced and demanding environment.
 Bilingual (English/Arabic).
 
Education Bachelor’s Degree in Business Administration MBA in Business Administration

Marketing Executive

Date: 24 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Reporting to the Sales Manager, the Sales Executive will cover and develop a defined sales territory in order to achieve and exceed the company’s set targets.
 Job Responsibilities
 Achieve assigned sales targets /objectives for automotive group.
 Collaborate with sales manager and office specialists /managers on development and execution of account strategies
 Oversee customer satisfaction and problem resolution
 Identify large customers and work in the foreground, determining the best solution, proposals, while ensuring customer concurrence throughout the entire process
 Perform daily sales activities: Government sales, demonstrations, proposal creation/presentation, input and maintain prospect activity into sales cycle tracking processes
 Develop a learning plan within sales e-Learning program
 
Candidate Requirements
 2 to 3 years direct sales experience in B2B environment selling capital products
 Executive presence, ability to convince and influence key decision makers
 Well developed account management and business development skills
 Self motivation, commercial drive, business acumen
 Strong communication, presentation and interpersonal skills Understanding of Kuwaiti 'business landscape' - large enterprises, multinationals, key conglomerates, banks, telecommunication companies, retailers, engineering, oil & gas etc.
 Excellent knowledge of English language (Arabic language in an advantage)
 Excellent PC skills and use of business related software packages
 Valid Kuwaiti driving license is a must
 Ability to take direction.
 Education Bachelor’s Degree

Sales Executive

Date: 23 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 
Jump start your career in building a path in the Marketing Domain. The job holder will be developing and implementing the marketing plan for the Automotive Business of Alghanim Industries.
 
Job Responsibilities
 
Develop and implement the marketing plan.
 
Plan and oversee the development and execution of all marketing communication initiatives and advertising activities.
 
Develop sales promotion and merchandising strategies to ensure maximum market penetration.
 
Develop and implement systems to monitor competitive market position in relation to own product lines, including pricing, product features and sales strategy.
 
Is responsible for showroom display and merchandising.
 
Plan and conduct market research.
 
Education
 
Bachelors of Marketing

Alghanim Academy - Marketing Executive, Automotive (Full-time opportunity)

Date: 16 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Assistant Manager – Reception supports in overseeing daily front desk operations, ensuring high levels of customer satisfaction and efficient process execution. This role acts as a bridge between frontline Service Advisors and upper management, playing a key role in operational excellence, staff performance, and adherence to customer service standards.
 Job Responsibilities
 <ul>
<li>Assist in implementing customer service strategies across the business.</li>
<li>Supervise daily front office operations and ensure effective workload distribution among Service Advisors.</li>
<li>Monitor customer estimation processing, repair confirmations, and repair order completions to ensure timely delivery.</li>
<li>Address and resolve customer inquiries, complaints, and follow-ups, escalating critical cases as necessary.</li>
<li>Support and ensure Service Advisors' adherence to company SOPs and customer service guidelines.</li>
<li>Monitor team productivity and provide performance input to the Reception Manager.</li>
<li>Coordinate with HR in identifying training needs and conducting on-the-job coaching.</li>
<li>Facilitate smooth communication between service teams and customers for vehicle handovers, estimation clarifications, and service updates.</li>
<li>Act as a liaison between the front desk and workshop teams to streamline operations and minimize customer wait times.</li>
<li>Monitor and contribute to customer satisfaction initiatives including internal surveys and external GM TNS ratings.</li>
<li>Support initiatives for upselling add-on products like tires and service additives.</li>
<li>Assist in managing daily reports on estimations, sales retention, and lost opportunities.</li>
<li>Participate in root cause analysis (RCA) of low satisfaction cases and help develop corrective actions.</li>
<li>Ensure operational continuity.</li>
</ul>
Candidate Requirements
 Education
 
Bachelor’s degree in Business Administration or a related field.
 
Years of Experience
 
6–8 years of experience in a similar role within the automotive service industry, with at least 2 years in a supervisory capacity.
 
Skills & Competencies
 
<ul>
<li>Strong understanding of automotive customer service operations.</li>
<li>Proficient in using CRM systems and service management platforms.</li>
<li>Effective team leadership and coaching skills.</li>
<li>Strong communication and interpersonal abilities.</li>
<li>Analytical thinking and attention to detail.</li>
<li>Ability to work under pressure and manage multiple priorities.</li>
<li>Basic knowledge of financial metrics and sales tracking.</li>
</ul>
Education Bachelor’s Degree in Business Administration

Assistant Reception Manager

Date: 25 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Load and unload electrical appliances as per company’s procedure and keeping in view the safety of the goods and the people around. Support driver for products delivery & pick-up.
 Job Responsibilities
 Pick up/deliver the items from/to reception.
 Keep the log of products received & delivered to/from reception.
 Carry the goods from/to car/truck as per driver instructions.
 Clean the repaired/up-repaired items before delivering to reception warehouse.
 Take-care the products while loading & un-loading from trolley, for not causing any physical damage & scratches.
 To be always in uniform and good hygiene when on duty.
 Clean the service department tools & equipments on weekly basis.
 
Candidate Requirements
 Ability to exert maximum muscle force to lift, push, pull, or carry objects.
 Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 The ability to read and understand information and ideas presented in writing.
 Fresh or 2 Years warehouse experience in Automotive Warehouse will be additional advantage.
 
Education

Labourer

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