customer chat support associate – amazon crm

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customer chat support associate – amazon crm Jobs in Rawalpindi Pakistan

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highly skilled digital marketing ad specialist for ecommerce Jobs in Rawalpindi Pakistan

amazon sales specialist

Comtanix

About Us: Comtanix is a dynamic and growing e-commerce company specializing in Amazon FBA (Fulfillment by Amazon) wholesale operations. We are dedicated to data-driven decision-making, operational excellence, and fostering a work environment where our team members can grow and thrive. We are currently looking for a meticulous and analytical Amazon FBA Specialist to join our team in Rawalpindi.Working Conditions:<ul><li>Shift Timings: 7:00 PM to 4:00 AM (Night Shift)</li><li>Working Days: Monday to Friday</li><li>Location: Bahria Town, Phase 8, Rawalpindi (On-site)</li></ul>Job Overview: We are seeking an experienced Amazon FBA Specialist to manage our product sourcing, vendor relations, and inventory planning. The ideal candidate has a strong grasp of the Amazon ecosystem, excels in data analysis, and can negotiate effectively to maximize profitability. You will be the key link between our vendors and our internal teams, ensuring our FBA strategy remains competitive and efficient.Key Responsibilities:<ul><li>Source products through authorized distributors and vendors to expand our catalog.</li><li>Maintain up-to-date pricing and cost data, ensuring all activities meet profitability targets.</li><li>Analyze sales velocity, market competition, and inventory levels to determine optimal products for FBA enrollment.</li><li>Track incoming shipments diligently and follow up with vendors to ensure timely delivery.</li><li>Monitor product and vendor performance; negotiate pricing and inventory allocation based on current market conditions.</li><li>Collaborate with internal teams to ensure accurate catalog updates and effective inventory planning.</li><li>Maintain spreadsheets, reports, and records with a high degree of accuracy.</li><li>Communicate regularly with vendors regarding stock availability, backorders, and upcoming promotions.</li></ul>Qualifications &amp; Requirements:<ul><li>Experience: Prior experience in purchasing, pricing, Amazon FBA, or wholesale e-commerce is preferred.</li><li>Analytical Skills: Comfortable analyzing pricing structures, Amazon fees, profit margins, and competitor activity.</li><li>Technical Skills: Strong proficiency in MS Excel and Outlook is required.</li><li>Amazon Knowledge: Familiarity with Amazon Seller Central tools (pricing dashboards, reports, FBA workflows) and repricing software is a strong plus.</li><li>Soft Skills:</li><li>Excellent organizational skills and attention to detail.</li><li>Strong verbal and written communication skills.</li><li>Ability to multitask and prioritize in a fast-paced, dynamic environment.</li><li>Self-motivated and capable of working independently with minimal supervision.</li></ul>Why Join Comtanix? We believe in taking care of our team. When you join us, you'll enjoy:<ul><li>Gym Membership: Access to a local gym to help you stay active.</li><li>Health Insurance: Comprehensive health coverage for your peace of mind.</li><li>Growth Opportunities: We promote from within and invest in your professional development.</li><li>Merit-Based Salary Increments: Your hard work and results will be recognized and rewarded.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Amazon Sales Specialist

Skyline Technologies

Skyline Technologies is looking for a detail-oriented &ldquo;Data Entry Operator&rdquo; to join our team and support our Amazon Business. The ideal candidate will be responsible for managing product listings, updating inventory, processing orders, and ensuring data accuracy for smooth business operations.Job Responsibilities:<ul><li>Enter, update, and maintain accurate product listings.</li><li>Monitor and update inventory levels to avoid stock outs or overstocking.</li><li>Process orders, returns, and refunds efficiently for Amazon FBM operations.</li><li>Ensure compliance with Amazon policies regarding product listings and order management.</li><li>Verify and correct data inconsistencies in product descriptions, prices, and other attributes.</li><li>Generate and maintain reports on sales, inventory, and returns.</li><li>Coordinate with the warehouse team to ensure smooth order fulfillment.</li><li>Assist with other administrative tasks as needed.</li></ul>Requirements: <ul><li>Bachelor's Degree Required.</li><li>Proven experience in data entry or a related field preferred.</li><li>Excellent typing skills and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time management skills.</li><li>Good communication skills and a proactive approach to problem-solving.</li></ul>Location: ORLANDO ADDRESS:500 N hudson st orlando, FL 32835 USAJob Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Rawalpindi/Islamabad?</li><li>Are you willing to work at night shifts?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Data Entry Operator

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Quaid Technologies

Job Type: Full-time Location: Rawalpindi Job DescriptionWe are looking for a skilled E-Commerce Operations Executive with hands-on experience in international dropshipping and online marketplaces. The ideal candidate should have prior experience managing Noon (Saudi Arabia) operations and US-based e-commerce / dropshipping stores.This role focuses on managing day-to-day store operations, product handling, order processing, and performance optimization across international markets.Key Responsibilities<ul><li>Manage and operate e-commerce stores for US and international markets</li><li>Handle dropshipping operations including product listing, pricing, and order fulfillment</li><li>Manage seller accounts on marketplaces such as Noon (KSA) and other platforms</li><li>Coordinate with suppliers for order processing and timely delivery</li><li>Monitor store performance, sales trends, and customer feedback</li><li>Handle customer queries and resolve order-related issues professionally</li><li>Ensure compliance with marketplace policies and standards</li><li>Maintain accurate product and order records</li></ul>Required Experience &amp; Skills<ul><li>Proven experience working with Noon Saudi Arabia marketplace</li><li>Hands-on experience in US / United States e-commerce and dropshipping</li><li>Understanding of international order fulfillment and logistics</li><li>Experience with product research and listing optimization</li><li>Basic knowledge of payment gateways and shipping methods</li><li>Strong communication and organizational skills</li><li>Ability to manage multiple tasks efficiently</li></ul>Preferred Qualifications<ul><li>Experience with platforms like Shopify, WooCommerce, or similar</li><li>Familiarity with Amazon, Walmart, or other US marketplaces</li><li>Knowledge of product sourcing and supplier coordination</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Professional work environment</li><li>Opportunity to work with international markets</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Operations Executive (Noon)

Trend Wave Solutions

We're Hiring: Account Manager (Noon KSA)Location: Techno City 2 (Infront of Dubai Plaza), 6th Road, Rawalpindi (Onsite)Experience Level: 3+ yearsIndustry: E-CommerceAbout the Role:We are seeking a proactive and results-driven Account Sales Manager to join our team and manage key operations and growth for our Noon KSA seller account. You will be directly responsible for end-to-end e-commerce account management, including product research (hunting), listing, pricing, inventory planning, sales performance, and promotional campaigns.This role is ideal for someone with a deep understanding of online marketplaces, especially Noon, and a passion for scaling online retail operations in the KSA market.Key Responsibilities:Product Hunting &amp; Selection:* Conduct in-depth market and competitor research to identify high-demand, low-competition products.* Analyze trends, customer behavior, and seasonal demands in the KSA market.* Coordinate with procurement/suppliers to source winning products.Listing Creation &amp; Optimization:* Create high-converting listings with accurate content, optimized keywords, pricing, and visuals.* Work closely with content/design teams (if available) to ensure listings meet Noon&rsquo;s standards and SEO best practices.* Continuously optimize product listings for visibility and conversion.Account Management:* Manage the Noon KSA seller account on a daily basis, ensuring smooth operations.* Monitor account health metrics, customer feedback, and compliance with Noon policies.* Resolve disputes, order issues, and negative feedback in a timely manner.Sales &amp; Growth Strategy:* Develop and implement pricing and promotional strategies to boost sales and rankings.* Track, analyze, and report sales performance, profitability, and inventory turnover.* Identify opportunities for growth and new product verticals.Inventory &amp; Operations:* Coordinate inventory forecasting, stock levels, and replenishment schedules.* Work with fulfillment teams and warehouses to ensure product availability and timely dispatch.* Manage returns, order discrepancies, and SLA compliance.Stakeholder Coordination:* Liaise with Noon account managers and internal teams for campaign participation, deals, and feature opportunities.* Build and maintain vendor/supplier relationships for sourcing.Qualifications &amp; Requirements:Experience:* Minimum 3 years of hands-on experience managing seller/vendor accounts on Noon or other e-commerce platforms (Amazon, Jumia, etc.).* Demonstrated success in product hunting, listing optimization, and account scaling.Skills:* Strong analytical and market research skills.* Proficiency with e-commerce tools, Noon Seller Lab, MS Excel, Google Sheets, and sales tracking dashboards.* Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.Knowledge:* Deep understanding of the KSA e-commerce market and consumer behavior.* Familiarity with Noon seller policies, promotional tools, and operational processes.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthExperience:<ul><li>E-Commerce: 3 years (Preferred)</li></ul>Work Location: In person

Account Manager (Noon KSA)

Kiwi Logic

Kiwi Logics is looking for motivated individuals and technology enthusiasts of Senior WordPress developer to be part of our team with minimum 2 to 2.5 years of experience. If you are a professional web developer and passionate about work then you are the type of person we are looking for!Responsibilities:<ul><li>Design a Website from scratch using a Builder like Elementor.</li><li>PSD, Figma, XD, Canva to WordPress with Pixel Perfection.</li><li>Experience with customization of Gravity forms / ACF / Woocommerce etc.</li><li>Customizing Landing pages with a Page builder like Elementor.</li><li>Experience with Wordpress Hooks &amp; Filters.</li><li>Fully responsive website development.</li><li>Deploying the website on Cpanel.</li><li>Debugging errors and fixing them.</li></ul>Requirements:<ul><li>2-2.5 Years of experience in WordPress Development.</li><li>Strong skill in Front end development using Elementor, Divi Builder, oxygen builder Oxcigen WordPress Development.</li><li>WordPress, Bootstrap, HTML5, CSS3</li><li>CPanel, Google Cloud, Amazon</li><li>Advanced Custom fields, Custom post types</li><li>Contact Form 7, Gravity Forms and WP Forms</li><li>Yoast</li><li>SEO Press</li><li>Elementor Builder and Addons, Visual Composer and Addons, Divi Builder and Addons</li><li>Mailchimp, WPML</li><li>Learn Press, bbPress, Buddy Press</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Senior WordPress Developer

Kiwi Logics is looking for motivated individuals and technology enthusiasts of Senior WordPress developers to be part of our team. If you are a professional web developer and passionate about work then you are the type of person we are looking for!RESPONSIBILITIES:<ul><li>Design a Website from scratch using a Builder like Elementor.</li><li>PSD, Figma, XD, Canva to WordPress with Pixel Perfection.</li><li>Experience with customization of Gravity forms / ACF / Woocommerce etc.</li><li>Customizing Landing pages with a Page builder like Elementor.</li><li>Experience with Wordpress Hooks &amp; Filters.</li><li>Fully responsive website development.</li><li>Deploying the website on Cpanel.</li><li>Debugging errors and fixing them.</li></ul>Requirements:<ul><li>2+ Years of experience in WordPress Development.</li><li>Strong skill in Front end development using Elementor, Divi Builder, oxygen builder Oxcigen WordPress Development.</li><li>WordPress, Bootstrap, HTML5, CSS3</li><li>CPanel, Google Cloud, Amazon</li><li>Advanced Custom fields, Custom post types</li><li>Contact Form 7, Gravity Forms and WP Forms</li><li>Yoast</li><li>SEO Press</li><li>Elementor Builder and Addons, Visual Composer and Addons, Divi Builder and Addons</li><li>Mailchimp, WPML</li><li>Learn Press, bbPress, Buddy Press</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthExperience:<ul><li>WordPress: 2 years (Required)</li></ul>Work Location: In person

WordPress Developer

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