customer service representative (csr) – medicare & aca

virtual assistant (administrative support, cold calling, crm & marketing support)

csr (customer service representatives) Jobs in Rawalpindi Pakistan

csr (customer service representatives)

customer sales executive Jobs in Rawalpindi Pakistan

customer sales executive

customer service representative (csr) – medicare & aca Jobs in Rawalpindi Pakistan

virtual assistant (administrative support, cold calling, crm & marketing support) Jobs in Rawalpindi Pakistan

admin & hr associate Jobs in Rawalpindi Pakistan

admin & hr associate

customer chat support associate amazon crm

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Max Solutions

We are seeking a Chat Support Representative to provide timely, accurate, and professional customer assistance via live chat and messaging platforms. The role focuses on resolving customer inquiries efficiently while maintaining high service standards. This is a remote position, but discipline, reliability, and strong communication skills are non-negotiable.Key Responsibilities<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Resolve product, service, billing, and account-related issues</li><li>Provide clear, accurate information while following company policies</li><li>Escalate complex issues to the appropriate team when required</li><li>Maintain detailed and accurate chat records</li><li>Meet response time, resolution, and customer satisfaction targets</li><li>Work scheduled shifts and maintain consistent availability</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent written English communication skills</li><li>Strong problem-solving and multitasking ability</li><li>Basic computer skills and familiarity with chat tools or CRM systems</li><li>Ability to work independently in a remote environment</li><li>Reliable internet connection and quiet workspace</li><li>Customer-focused mindset with attention to detail</li></ul>Preferred Qualifications<ul><li>Prior experience in chat or customer support</li><li>Experience with remote work environments</li><li>Familiarity with customer service KPIs</li></ul>Work Schedule<ul><li>Flexible shifts available</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly pay or salary (based on experience)</li><li>Remote work flexibility</li><li>Training and growth opportunities</li><li>Performance-based incentives (where applicable)</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Chat Support Representative (Female)

MeshSquare

We are looking for a tech-fluent Customer Service Representative who understands that in 2026, speed is a baseline, but empathy is the differentiator. As the face of our brand, you will move beyond script-reading to become a proactive problem solver. You will leverage AI-driven insights to provide &quot;Optichannel&quot; support&mdash;ensuring a seamless, personalized journey for our customers across every platform they use.Key Responsibilities<ul><li>Proactive Resolution: Use predictive analytics to identify potential customer issues before they escalate (e.g., detecting shipping delays and reaching out first).</li><li>Human-AI Collaboration: Act as the &quot;Human-in-the-Loop,&quot; taking over complex, high-emotion queries transitioned from our Agentic AI bots.</li><li>Contextual Personalization: Utilize real-time sentiment analysis and historical data to tailor every interaction, ensuring customers never have to repeat their history.</li><li>Revenue Advocacy: Identify &quot;moments of truth&quot; during interactions to recommend relevant upgrades or services (upselling/cross-selling) that add genuine value.</li><li>Voice of Customer (VoC) Reporting: Translate daily customer friction points into actionable data for our Product and Marketing teams.</li></ul>Required Tools &amp; Technical StackTo qualify for this position, candidates must demonstrate proficiency or a high &quot;learnability&quot; index for the following 2026 industry standards:CategoryEssential ToolsOmnichannel CRMZendesk AI, Salesforce Service Cloud, or HubSpot Service HubAI Support ToolsIntercom Fin, Glean (knowledge search), or ForethoughtSentiment AnalysisClarabridge, MonkeyLearn, or Qualtrics XMCommunicationSlack, Microsoft Teams, and Cloud Telephony (e.g., Aircall or RingCentral)Co-pilot SystemsExperience with ChatGPT-5/Claude 4 for real-time draft generation and summarizationCore Competencies<ul><li>Digital Literacy: Ability to pivot between multiple software platforms while maintaining a high &quot;First Contact Resolution&quot; (FCR) rate.</li><li>Emotional Intelligence (EQ): High-level de-escalation skills for sensitive or complex cases that require a human touch.</li><li>Data Fluency: Comfortable reading customer health scores and translating them into personalized service strategies.</li><li>Optichannel Agility: Mastery of switching tone and style across voice, video, chat, and social media platforms (Threads, WhatsApp, Bluesky).</li></ul>Qualifications<ul><li>Experience: 1&ndash;3 years in a high-volume customer-facing role (SaaS, FinTech, or E-commerce preferred).</li><li>Education: High School Diploma required; Bachelor&rsquo;s degree or relevant CX certifications (e.g., CCXP) is a significant advantage.</li><li>Stats to Beat: We look for candidates who have consistently maintained a CSAT (Customer Satisfaction) score of 90%+ and an average Resolution Time 15% faster than the industry average.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Experience (CX) Specialist / CSR

Comtanix

About Us: Comtanix is a dynamic and growing e-commerce company specializing in Amazon FBA (Fulfillment by Amazon) wholesale operations. We are dedicated to data-driven decision-making, operational excellence, and fostering a work environment where our team members can grow and thrive. We are currently looking for a meticulous and analytical Amazon FBA Specialist to join our team in Rawalpindi.Working Conditions:<ul><li>Shift Timings: 7:00 PM to 4:00 AM (Night Shift)</li><li>Working Days: Monday to Friday</li><li>Location: Bahria Town, Phase 8, Rawalpindi (On-site)</li></ul>Job Overview: We are seeking an experienced Amazon FBA Specialist to manage our product sourcing, vendor relations, and inventory planning. The ideal candidate has a strong grasp of the Amazon ecosystem, excels in data analysis, and can negotiate effectively to maximize profitability. You will be the key link between our vendors and our internal teams, ensuring our FBA strategy remains competitive and efficient.Key Responsibilities:<ul><li>Source products through authorized distributors and vendors to expand our catalog.</li><li>Maintain up-to-date pricing and cost data, ensuring all activities meet profitability targets.</li><li>Analyze sales velocity, market competition, and inventory levels to determine optimal products for FBA enrollment.</li><li>Track incoming shipments diligently and follow up with vendors to ensure timely delivery.</li><li>Monitor product and vendor performance; negotiate pricing and inventory allocation based on current market conditions.</li><li>Collaborate with internal teams to ensure accurate catalog updates and effective inventory planning.</li><li>Maintain spreadsheets, reports, and records with a high degree of accuracy.</li><li>Communicate regularly with vendors regarding stock availability, backorders, and upcoming promotions.</li></ul>Qualifications &amp; Requirements:<ul><li>Experience: Prior experience in purchasing, pricing, Amazon FBA, or wholesale e-commerce is preferred.</li><li>Analytical Skills: Comfortable analyzing pricing structures, Amazon fees, profit margins, and competitor activity.</li><li>Technical Skills: Strong proficiency in MS Excel and Outlook is required.</li><li>Amazon Knowledge: Familiarity with Amazon Seller Central tools (pricing dashboards, reports, FBA workflows) and repricing software is a strong plus.</li><li>Soft Skills:</li><li>Excellent organizational skills and attention to detail.</li><li>Strong verbal and written communication skills.</li><li>Ability to multitask and prioritize in a fast-paced, dynamic environment.</li><li>Self-motivated and capable of working independently with minimal supervision.</li></ul>Why Join Comtanix? We believe in taking care of our team. When you join us, you'll enjoy:<ul><li>Gym Membership: Access to a local gym to help you stay active.</li><li>Health Insurance: Comprehensive health coverage for your peace of mind.</li><li>Growth Opportunities: We promote from within and invest in your professional development.</li><li>Merit-Based Salary Increments: Your hard work and results will be recognized and rewarded.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Amazon Sales Specialist

Skyline Technologies is looking for a detail-oriented &ldquo;Data Entry Operator&rdquo; to join our team and support our Amazon Business. The ideal candidate will be responsible for managing product listings, updating inventory, processing orders, and ensuring data accuracy for smooth business operations.Job Responsibilities:<ul><li>Enter, update, and maintain accurate product listings.</li><li>Monitor and update inventory levels to avoid stock outs or overstocking.</li><li>Process orders, returns, and refunds efficiently for Amazon FBM operations.</li><li>Ensure compliance with Amazon policies regarding product listings and order management.</li><li>Verify and correct data inconsistencies in product descriptions, prices, and other attributes.</li><li>Generate and maintain reports on sales, inventory, and returns.</li><li>Coordinate with the warehouse team to ensure smooth order fulfillment.</li><li>Assist with other administrative tasks as needed.</li></ul>Requirements: <ul><li>Bachelor's Degree Required.</li><li>Proven experience in data entry or a related field preferred.</li><li>Excellent typing skills and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time management skills.</li><li>Good communication skills and a proactive approach to problem-solving.</li></ul>Location: ORLANDO ADDRESS:500 N hudson st orlando, FL 32835 USAJob Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Rawalpindi/Islamabad?</li><li>Are you willing to work at night shifts?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Data Entry Operator

Arazi investments

NOTE: THIS ROLE IS BASED IN RAWALPINDI AND IT IS A NIGHT SHIFT JOB (07:00 PM TO 05:00 AM)Role DescriptionThis is a full-time on-site role for a Fresh CSR. The Fresh CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Fresh CSR will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.Requirements<ul><li>Customer Service Representatives and Customer Support skills</li><li>Excellent communication and active listening skils</li><li>Positive attitude and problem solving skills</li><li>Experience in a customer service role is preferred</li><li>High school diploma or equivalent, with a focus in Business Administration or related field</li></ul>we have multiple campaigns that includes FE, MVA &amp; ACAContact US:Whatsapp : +923121916141Job Types: Full-time, FresherPay: From Rs40,000.00 per monthWork Location: In person

Fresh CSR

Veclar Technologies

Position: Senior Client Relationship &amp; Success CoordinatorLocation: Rawalpindi / Islamabad (On-site) Company: Veclar Technologies Industry: CRM Services, IT Solutions &amp; B2B Support Employment Type: Full-Time Compensation: PKR 80,000 &ndash; 150,000 (Basic) + USD-Based CommissionAbout Veclar TechnologiesEstablished in 2018, Veclar Technologies is a trusted provider of CRM services and IT-driven business solutions for international enterprises. We help organizations optimize customer engagement, streamline internal processes, and enhance their digital presence through scalable and reliable technology solutions.Our core services include:<ul><li>CRM Service Management</li><li>IT Support &amp; Technical Assistance</li><li>Digital Marketing Development</li><li>Customer Experience (CX) Consulting</li><li>Business Process Optimization &amp; B2B Solutions</li></ul>We partner with global clients to improve their customer journey, deliver consistent support, and drive sustainable business growth.Role OverviewWe are seeking a highly organized and relationship-focused Senior Client Relationship &amp; Success Coordinator to manage international CRM accounts and ensure seamless delivery of IT services.This role does not involve cold calling. You will work with existing clients, warm leads, and ongoing CRM accounts, ensuring clients receive exceptional service and long-term value from our solutions.Key ResponsibilitiesClient Relationship &amp; CRM Management<ul><li>Serve as the primary point of contact for international clients utilizing our CRM and IT solutions.</li><li>Build and maintain long-term, trust-based relationships with B2B clients.</li><li>Assess client needs and align them with suitable CRM features and IT services.</li></ul>Onboarding &amp; Solution Implementation<ul><li>Guide new clients through CRM onboarding, setup, and system integration.</li><li>Conduct product demonstrations and feature walkthroughs.</li><li>Deliver customized solutions aligned with client business objectives and technical requirements.</li></ul>Support, Coordination &amp; Optimization<ul><li>Coordinate with internal IT and support teams to resolve client concerns efficiently.</li><li>Monitor service quality, ticket resolution, and overall system performance.</li><li>Recommend process improvements and additional CRM functionalities to enhance efficiency.</li></ul>Growth, Retention &amp; Reporting<ul><li>Track client usage, satisfaction, and performance indicators.</li><li>Identify opportunities for service upgrades and value-based upselling (non-aggressive).</li><li>Maintain comprehensive documentation of client interactions, requirements, and technical details.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Business, Marketing, or a related field (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Basic understanding of CRM systems or IT service workflows (strong advantage).</li><li>Strong relationship-building and problem-solving abilities.</li><li>Ability to manage multiple clients and priorities effectively.</li><li>Experience working with international clients is a plus.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li></ul>What We OfferVeclar Technologies offers a professional and growth-oriented workplace with competitive benefits, including:<ul><li>Retention bonuses</li><li>Monthly performance awards and recognition programs</li><li>Bi-annual salary increments</li><li>Paid leaves</li><li>5-day work week (Monday to Friday)</li><li>USD-based commission structure</li><li>Comprehensive training on CRM tools, IT solutions, and international client management</li><li>Supportive, collaborative culture in a modern office environment</li></ul>How to ApplyEmail your CV: hr@veclartechnologies.com Call / WhatsApp: 0332-5755577Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Client Relationship & Success Coordinator

Explore 212+ Customer chat support associate amazon crm in Rawalpindi Pakistan this March. Find roles across top companies and apply now to boost your career.