analyst , pricing and product optimization

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ai product business analyst Jobs in Cairo Egypt

ai product business analyst

analyst , pricing and product optimization Jobs in Cairo Egypt

business analyst - automation solutions Jobs in Cairo Egypt

business analyst - automation solutions

analyst

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 Job Description
 
 
 
 
 About the role
 
 
 
 Orange is seeking a talented and motivated Data Analyst to join our Digital AI Skills Centers in Egypt. The ideal candidate will be responsible for understanding data needs, collecting and formatting data, storing, processing, and analyzing it to extract actionable insights.
 
 
 
 Key Responsibilities
 
 
 
 Perform advanced data analysis using cutting-edge methods to uncover hidden insights and demonstrate business value.
 
 
 Develop and apply complex statistical models and innovative data visualizations to reveal insights and business value.
 
 
 Present findings in a comprehensible manner and advise management on actionable steps.
 
 
 Create and deliver data-driven products (e.g., automated decision systems, AI-based anomaly detection) and monitor performance through industrialization.
 
 
 
 Qualifications
 
 
 
 
 About you
 
 
 
 Bachelor's degree in Data Science , Computer Science, Statistics, or related fields.
 
 
 A minimum of 5 years of proven experience as a Data Analyst or in a similar role.
 
 
 Proficiency in data analysis tools and software.
 
 
 Strong analytical and problem-solving skills.
 
 
 
 Technical Skills
 
 
 
 Data Ingestion: Ability to understand new data requirements and organize data collection from backend systems, primarily using Elastic.
 
 
 Data Processing: Use relevant data integration techniques to handle data from various sources, such as Dataiku, Logstash, or Python.
 
 
 Data Analysis: Analyze and interpret data to reveal hidden insights and demonstrate business value using the most appropriate data analysis tools.
 
 
 Data Visualization: Present complex datasets using tools like PowerBI , in a way that allows for quick and easy understanding of the main information contained in the data.
 
 
 Flexibility to integrate new technologies as needed
 
 
 Senior Data Analyst, proficient in onboarding new team members.
 
 
 You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Data Analyst

Red Bull

<div>
 As a Data Analyst Specialist, you will support data-driven decision-making across our commercial organization. You will help analyze, model, and visualize structured and semi-structured data to generate actionable insights for leadership and field teams. You&rsquo;ll work closely with cross-functional stakeholders to translate business questions into clear metrics, dashboards, and analysis that improve performance, efficiency, and execution in a fast-paced FMCG environment.As a Data Analyst Specialist, you will support data-driven decision-making across our commercial organization. You will help analyze, model, and visualize structured and semi-structured data to generate actionable insights for leadership and field teams. You&rsquo;ll work closely with cross-functional stakeholders to translate business questions into clear metrics, dashboards, and analysis that improve performance, efficiency, and execution in a fast-paced FMCG environment.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Data Analysis &amp; Insights
 
 
 
 Investigate business performance to identify growth, optimization and efficiency opportunities. Deliver clear, fast insights that support decisions in a high-velocity environment. Analyze customer behavior, purchasing patterns, and volume drivers across the customer lifecycle. Support ad-hoc analysis and recurring deep-dive (channel performance, outlet segmentation, promo/seasonality impact, etc&hellip;)
 
 
 
 Reporting, Dashboards &amp; KPI Tracking
 
 
 
 Help Define and Standardize Key business performance metrics. Build and maintain Dashboards and reports with strong storytelling and usability. Monitor data quality and ensure accuracy, consistency and scalability across reporting outputs. Automate recurring reporting where possible to reduce manual effort and improve reliability.
 
 
 
 Data Preparation &amp; Automation
 
 
 
 Clean, transform and consolidate datasets from multiple sources (Excel files, system exports, 3rd party data, census data, etc&hellip;) Use Python to automate workflows (data prep, validation checks, recurring exports, KPI Pipelines, etc&hellip;) Maintain well-documented, reusable analysis outputs (templates, scripts, refresh steps.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 2-4 years of experience in Data Analytics or Business Analyst role
 </li>
 <li>
 Strong Advanced Excel skills
 </li>
 <li>
 Strong background with Power BI (Power Query, data modelling, DAX measures and dashboard design) or similar visualization tool (SAC, Tableau, Metabase, etc..)
 </li>
 <li>
 Good Python foundations
 </li>
 <li>
 Strong analytical thinking and ability to translate ambiguous business asks into measurable outputs.
 </li>
 <li>
 Clear communication and ability to present insights simply to non-technical stakeholders.
 </li>
 <li>
 FMCG Experience (nice to have)
 </li>
 <li>
 RTM Projects Experience (nice to have)
 </li>
 <li>
 GIS tools exposure (nice to have)
 </li>
 <li>
 Familiarity with SQL (nice to have)
 </li>
 <li>
 Familiarity with Trifecta and Snowflake (nice to have)
 </li>
 </ul>
</div>

eClerx

<div>
 
 Job Description
 
 
 
 As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Answering incoming calls from customers in a professional and courteous manner.
 </li>
 <li>
 Listening actively to customers and asking probing questions to fully understand their needs and concerns.
 </li>
 <li>
 Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
 </li>
 <li>
 Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
 </li>
 <li>
 Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
 </li>
 <li>
 Meeting or exceeding individual and team sales targets.
 </li>
 <li>
 Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills in English.
 </li>
 <li>
 Previous experience in a customer service and sales role, preferably in a call center environment.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Strong problem-solving skills and the ability to think on your feet.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
 </li>
 <li>
 Familiarity with basic computer skills and knowledge of CRM systems.
 
 
 </li>
 </ul>
 Education:
 
 
 <ul>
 <li>
 Bachelor's degree in any field is preferred.
 
 
 </li>
 </ul>
 If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.
</div>

Analyst

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of &euro;22 billion.
 
 
 
 Role Description
 
 
 
 Our Cyber Defense Unit is expanding, and we are looking for a talented Security Analyst to join our Incident Management &amp; Response (IMR) team. You will lead the lifecycle of major cybersecurity incidents, from identification through containment, eradication, and recovery, while coordinating with technical teams and executive stakeholders to ensure a timely and effective response.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and coordinate end-to-end cybersecurity incident response activities, ensuring incidents are fully resolved and lessons learned are documented.
 </li>
 <li>
 Manage escalations from L1 and L2 SOC analysts and CISO teams, including complex or specialist investigations.
 </li>
 <li>
 Act as the primary point of contact for Group-level cyber incidents, collaborating closely with both analyst teams and executive stakeholders.
 </li>
 <li>
 Deliver clear, concise status updates for stakeholders at all levels.
 </li>
 <li>
 Prepare comprehensive incident reports tailored to both technical and non-technical audiences.
 </li>
 <li>
 Interpret and present technical cybersecurity subjects to executives.
 </li>
 <li>
 Conduct in-depth technical investigations using SIEM, HIPS/NIPS, EDR/AV, UBEA, and other monitoring tools.
 </li>
 <li>
 Perform threat and vulnerability analysis and provide advisory services to CISO teams and internal stakeholders.
 </li>
 <li>
 Provide oversight for specialized investigations such as digital forensics and investigative interviews, ensuring alignment with standards and legislation.
 </li>
 <li>
 Define, improve, and support incident response processes, playbooks, and methodologies.
 </li>
 <li>
 Contribute to audit support and maintain documentation.
 </li>
 <li>
 Provide regular metrics, reports, and trend analysis across weekly and monthly cycles.
 </li>
 <li>
 Analyze and improve the effectiveness of existing use cases.
 </li>
 <li>
 Develop and deliver documentation, knowledge articles, and visual materials.
 </li>
 <li>
 Support lessons learned sessions and contribute to improving the Cyber Defense Unit&rsquo;s maturity.
 </li>
 <li>
 Stay current on emerging threats, technologies, and regulatory changes.
 </li>
 <li>
 you may participate in: User awareness campaigns, Phishing simulations, Vulnerability management, Cyber-scenario exercises, Security assurance activities
 
 
 </li>
 </ul>
 
 Experience &amp; Qualifications
 
 
 
 <ul>
 <li>
 3+ years in Information Security or related fields.
 </li>
 <li>
 Incident management certifications such as CCIM, GCIH.
 </li>
 <li>
 Technical certifications such as GCFA, CHFI, CFCE.
 </li>
 <li>
 Vendor certifications such as CrowdStrike Falcon Responder, Splunk Cybersecurity Defense Analyst, EnCE.
 </li>
 <li>
 Experience with ITIL frameworks.
 </li>
 <li>
 Technical background in computing, networks, or programming.
 </li>
 <li>
 Familiarity with risk and control frameworks (e.g., NIST IR lifecycle, Cyber Kill Chain).
 </li>
 <li>
 Industry-recognized certifications such as CISSP or CISM.
 </li>
 <li>
 Proven experience handling cybersecurity incidents and risk management.
 </li>
 <li>
 Strong written and verbal communication skills in English.
 </li>
 <li>
 Experience in digital forensics, threat hunting, or enterprise‑scale incident response.
 </li>
 <li>
 Ability to manage multiple priorities in fast‑paced environments.
 </li>
 <li>
 Hands-on experience with SOC monitoring and intrusion detection tools (e.g., CrowdStrike, Splunk ES, VirusTotal Enterprise).
 </li>
 <li>
 Broad understanding of the cybersecurity threat landscape.
 </li>
 <li>
 Solid grasp of IT and security methodologies and technologies.
 
 
 </li>
 </ul>
 Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
 
 
 Get the future you want | www.capgemini.com
</div>

SOC IMR Analyst

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Code:
 
 2025DATA-043
 
 
 
 Job Overview:
 
 
 
 As a Senior Data Analyst, you will play a crucial role in extracting insights from complex datasets to inform strategic decision-making and drive business growth. With a keen eye for detail and strong analytical skills, you will transform raw data into actionable insights that empower stakeholders to make informed decisions. This role will have a strong focus on supporting our
 
 Operations and Fleet teams
 
 , helping them to analyze data, uncover insights, and make data-driven decisions.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 1-SQL Database Management:
 </li>
 <li>
 Build and maintain SQL databases, ensuring data integrity, security, and optimal performance
 </li>
 <li>
 Oversee the maintenance of databases and coordinate with data engineers to address any performance issues
 </li>
 <li>
 Optimizing data performance
 </li>
 <li>
 Handling all data extraction requests by creating queries on our SQL database
 </li>
 <li>
 2- Data Extraction and Visualization:
 </li>
 <li>
 Develop and implement efficient data extraction processes from various sources
 </li>
 <li>
 Create visually appealing and insightful data visualizations to effectively communicate findings to stakeholders
 </li>
 <li>
 Apply data visualization best practices to enhance data-driven decision-making across the organization
 </li>
 <li>
 3- Team Collaboration and Support:
 </li>
 <li>
 Collaborate with cross-functional teams to understand business requirements and provide data-driven insights and recommendations
 </li>
 <li>
 Work closely with the Operations and Fleet teams to understand their data needs, analyze operational and fleet data and operations challenges, and provide insights to improve efficiency and decision-making
 </li>
 <li>
 Partner with the planning/performance team
 </li>
 <li>
 4- Additional Duties:
 </li>
 <li>
 Stay updated on emerging trends, tools, and technologies in the field of data analytics
 </li>
 <li>
 Foster a data-driven culture within the organization, promoting the use of data for decision-making at all levels
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field such as Data Science, Statistics, or Computer Science
 </li>
 <li>
 It's preferred to have tech startup experience
 </li>
 <li>
 3-5 Years of experience as a Data Analyst
 </li>
 <li>
 Strong proficiency in SQL database management
 </li>
 <li>
 The ability to use data visualization using tools such as Python, Tableau, or Power BI is a plus
 </li>
 <li>
 Advanced knowledge of Python coding for data analytics and automation
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to interpret complex data and drive actionable insights
 </li>
 <li>
 Strong business acumen and the ability to translate business requirements into analytical solutions
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Data Analyst

IntouchCX

<div>
 
 
 About the Company :
 
 
 
 
 
 
 
 IntouchCX
 
 is a global leader in customer experience and technology solutions. The company has been in the market for 20 years and has recently expanded its operations to Egypt, where it has been active for the past two years.
 
 
 
 
 
 
 About the Job
 
 
 
 
 
 We&rsquo;re changing the way people think about customer service, and we need your help!
 
 
 
 
 We&rsquo;re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing, and evaluating Voice, Email, Chat, and Social contacts.
 
 
 
 
 
 As Quality Assurance Analyst (Spanish/English Bilingual), You Will&hellip;
 
 
 
 
 
 Coach CSRs/Tier 2s on the quality of service to ensure proper procedures are being followed
 
 
 Complete Quality Assurance and coaching session reports on a weekly basis
 
 
 Attend and participate in meetings with supervisors and managers to review monitoring lists
 
 
 Attend and participate in partner and internal calibration meetings
 
 
 Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operations Managers
 
 
 Report scripting problems or questions from callers to the appropriate departments
 
 
 Distribute partner and company-related correspondence to all CSRs/Tier 2 team members
 
 
 Perform other duties as assigned
 
 
 
 
 
 As Quality Assurance Analyst (Spanish/English Bilingual), You Have&hellip;
 
 
 
 
 
 High school diploma or equivalent (required)
 
 
 Must be fluent in Spanish and English, written and oral
 
 
 1 year of front-line contact center experience (preferred)
 
 
 1-2 years of Quality Assurance experience (preferred)
 
 
 Intermediate knowledge of MS Excel, MS Word and MS Office (required)
 
 
 Ability to type 30 wpm minimum with accuracy
 
 
 Strong verbal and written communication skills, including spelling and grammar
 
 
 Excellent organizational and time management skills
 
 
 Ability to make fair and consistent judgments and decisions
 
 
 Ability to multitask under high-pressure situations
 
 
 Ability to solve problems and offer suggestions in a positive and developmental manner
 
 
 Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls
 
 
 Ability to perform basic mathematical functions to ensure scoring accuracy
 
 
 Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
 
 
 Ability to work a variety of shifts, including days, afternoons, evenings and holidays
 
</div>

Spanish Quality Analyst

Alignerr

<div>
 
 About The Job
 
 
 
 At Alignerr, we partner with the world&rsquo;s leading AI research teams and labs to build and train cutting-edge AI models.
 
 
 We&rsquo;re building and evaluating advanced AI systems that reason through security incidents, alerts, and investigations in order to better mirror real-world response environments. You will work with realistic SOC scenarios to ensure AI outputs reflect how analysts actually detect, triage, and respond to threats.
 
 
 
 Organization
 
 : Alignerr
 
 Position
 
 : Security Operations Analyst
 
 Type
 
 : Contract / Task-Based
 
 Compensation
 
 : $30&ndash;$60 /hour
 
 Location
 
 : Remote
 
 Commitment
 
 : 10&ndash;40 hours/week
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Analyze incident and alert scenarios to understand what is happening and why it matters
 </li>
 <li>
 Classify severity, determine root causes, and recommend appropriate response actions
 </li>
 <li>
 Review detection logic and investigation workflows
 </li>
 <li>
 Help validate AI outputs so they align with how security analysts work in practice
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 2+ years in SOC, incident response, or security operations roles
 </li>
 <li>
 Familiarity with SIEM platforms, alert triage, and investigation workflows
 </li>
 <li>
 Ability to distinguish true security signals from background noise and false positives
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Competitive pay and flexible remote work.
 </li>
 <li>
 Work directly on frontier AI systems.
 </li>
 <li>
 Freelance perks: autonomy, flexibility, and global collaboration.
 </li>
 <li>
 Potential for contract extension.
 
 
 </li>
 </ul>
 
 Application Process (Takes 10&ndash;15 min)
 
 
 
 <ul>
 <li>
 Submit your resume
 </li>
 <li>
 Complete a short screening
 </li>
 <li>
 Project matching and onboarding
 
 
 </li>
 </ul>
 
 PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
 
</div>

Security Operations Analyst

Explore 103+ Analyst in Cairo Egypt this March. Find roles across top companies and apply now to boost your career.

103 analyst jobs In Cairo Egypt

Data Analyst

Data Analyst

Analyst

SOC IMR Analyst

Senior Data Analyst

Spanish Quality Analyst

Security Operations Analyst