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application support engineer Jobs in Oman

application support engineer

application support engineer ( hardware & software ) Jobs in Oman

application support engineer ( hardware & software )

security software engineer

application support engineer hardware software

Klystron Global

Job Responsibilities<ul><li>Research and identify solutions to software and hardware issues</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li><li>Ask customers targeted questions to quickly understand the root of the problem</li><li>Track computer system issues through to resolution, within agreed time limits</li><li>Talk clients through a series of actions, either via phone, email or chat, until they&rsquo;ve solved a technical issue</li><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li><li>Provide prompt and accurate feedback to customers</li><li>Refer to internal database or external resources to provide accurate tech solutions</li><li>Ensure all issues are properly logged</li><li>Prioritize and manage several open issues at one time</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li><li>Prepare accurate and timely reports</li><li>Document technical knowledge in the form of notes and manuals</li><li>Maintain jovial relationships with clients Job Requirements</li><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</li><li>Hands-on experience with Windows/Linux/Mac OS environments</li><li>Hands on experience in supporting ATM or Kiosks</li><li>Hands on experience in supporting applications</li><li>Good understanding of SQL</li><li>Good understanding of computer systems, mobile devices and other tech products</li><li>Ability to diagnose and troubleshoot basic technical issues</li><li>Familiarity with remote desktop applications and help desk software (eg. Zendesk)</li><li>Excellent problem-solving and communication skills</li><li>Ability to provide step-by-step technical help, both written and verbal</li><li>BS degree in Information Technology, Computer Science or relevant field</li><li>Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus</li><li>Good command of English.</li><li>Driving license is mandatory</li></ul>Job Type: Full-timePay: RO300.000 - RO400.000 per month

Application Support Engineer ( Hardware & Software )

Klystron Global LLC

Job SummaryApplication Support Engineer responsibilities include resolving Hardware issues, Application issues, network issues, configuring systems and using remote connections to provide immediate support. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you&rsquo;re naturally a helper, enjoy assisting people with computer issues and can explain technical details simply, we&rsquo;d like to meet you. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.Job Responsibilities<ul><li>Research and identify solutions to software and hardware issues</li></ul><ul><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li></ul><ul><li>Ask customers targeted questions to quickly understand the root of the problem</li></ul><ul><li>Track computer system issues through to resolution, within agreed time limits</li></ul><ul><li>Talk clients through a series of actions, either via phone, email or chat, until they&rsquo;ve solved a technical issue</li></ul><ul><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li></ul><ul><li>Provide prompt and accurate feedback to customers</li></ul><ul><li>Refer to internal database or external resources to provide accurate tech solutions</li></ul><ul><li>Ensure all issues are properly logged</li></ul><ul><li>Priorities and manage several open issues at one time</li></ul><ul><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li></ul><ul><li>Prepare accurate and timely reports</li></ul><ul><li>Document technical knowledge in the form of notes and manuals</li></ul><ul><li>Maintain jovial relationships with clients</li></ul>Job Requirements<ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</li></ul><ul><li>Hands-on experience with Windows/Linux/Mac OS environments</li></ul><ul><li>Hands on experience in supporting ATM or Kiosks</li></ul><ul><li>Hands on experience in supporting applications</li></ul><ul><li>Good understanding of SQL</li></ul><ul><li>Good understanding of computer systems, mobile devices and other tech products</li></ul><ul><li>Ability to diagnose and troubleshoot basic technical issues</li></ul><ul><li>Familiarity with remote desktop applications and help desk software (eg. Zendesk)</li></ul><ul><li>Excellent problem-solving and communication skills</li></ul><ul><li>Ability to provide step-by-step technical help, both written and verbal</li></ul><ul><li>BS degree in Information Technology, Computer Science or relevant field</li></ul><ul><li>Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus</li></ul><ul><li>Good command of English.</li></ul>Job Types: Full-time, PermanentPay: RO300.000 - RO500.000 per monthApplication Question(s):<ul><li>Do you have Oman Driving License?</li></ul>

Application Support Engineer

Prysmian

<div>
 As part of the IS team of OCI, providing IS administration support to the staff within the organization.
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 You will be responsible to provide first line support for network (edge switches), passive cabling (ethernet and fiber) and for the CCTV system.
 </li>
 <li>
 Provide first line support to all user enquiries and requests including factory regular visit and work.
 </li>
 <li>
 You will be responsible for supporting, testing and troubleshooting hardware and software issues.
 </li>
 <li>
 You will be responsible to provide on-call support to all users of OCI, whenever needed.
 </li>
 <li>
 Interact with third party for maintenance work.
 </li>
 <li>
 You will be responsible for performing preventive maintenance and support for OCI designated PCs, printers and Industrial PCs.
 </li>
 <li>
 Assist in setting up and running the IS infrastructure in conference and Board rooms.
 </li>
 <li>
 Installation of PCs, PC hardware components, printers and other PC peripherals.
 </li>
 <li>
 Responds to users inquires and requests for assistance with all PC related problems/queries.
 </li>
 <li>
 Assist in maintaining a library of all original software, utilities and manuals.
 </li>
 <li>
 Assist in setting-up/modification of e-mail accounts for users.
 </li>
 <li>
 Assist in configuring OCI owned smart phones and tablets.
 </li>
 <li>
 Ensure installation of new and upgraded version of application software on new and existing PC hardware.
 </li>
 <li>
 Install anti-virus software and ensure updates are applied.
 </li>
 <li>
 Raise requisitions for IS software requirements, hardware requirements, peripherals and other needs including disposal.
 </li>
 <li>
 Assist to keep stock of hardware spares.
 </li>
 <li>
 Assist in maintaining a register for all in-and-out IS assets.
 </li>
 <li>
 You will be responsible for handling and managing the basic configuration of switches.
 </li>
 <li>
 You will be responsible for update and maintaining regular security patches on all user PCs.
 </li>
 <li>
 Arrange and conduct user awareness training sessions for various IS applications.
 </li>
 <li>
 Assist in formulating continuous improvement initiatives to enhance efficiency of processes and reduction of costs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Job Profile:
 
 
 
 <ul>
 <li>
 Diploma in Computer Science/ Information Technology.
 </li>
 <li>
 IT certification preferred (ITIL/ CCNA).
 
 
 </li>
 </ul>
 
 Skills/Knowledge
 
 
 
 <ul>
 <li>
 Excellent bilingual communication skills (Arabic and English)
 </li>
 <li>
 Ability to communicate technical information to business and non-business users.
 </li>
 <li>
 Ability to perform root cause analysis.
 </li>
 <li>
 Knowledge of computer and/or network security systems, applications, procedures, and techniques.
 </li>
 <li>
 Ability to identify and resolve computer system malfunctions and operational problems.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Relationship management skills.
 </li>
 <li>
 Ability to take timely actions and decisions.
 </li>
 <li>
 Up-to-date knowledge of the latest IT and software trends
 </li>
 <li>
 Strong customer service ethos.
 </li>
 <li>
 Excellent organizational skills.
 </li>
 <li>
 Ability to quickly establish good working relationships with staff and customers.
 </li>
 <li>
 Willingness to work odd hours.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3+ years of experience in related industries.
 
 
 </li>
 </ul>
 
 Business Understanding
 
 
 
 <ul>
 <li>
 Good understanding of the overall IT operations is essential.
 
 
 </li>
 </ul>
 
 Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
 
 
 
 
 All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
 
 
 
 
 Visit our DE&amp;I Page to
 
 
 learn more about Prysmian's commitments.
 
 
 
 Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
</div>

User Support Officer

Buyology

We are looking for a skilled Laptop Repair Technician with strong knowledge in both hardware troubleshooting and basic software support. The technician will be responsible for diagnosing issues, performing repairs, installing software, and ensuring systems run smoothly.Key Responsibilities:<ul><li>Diagnose and repair laptop hardware issues (motherboard, keyboard, display, battery, SSD/HDD, RAM).</li><li>Perform chip-level/basic board-level troubleshooting (if required).</li><li>Install, update, and troubleshoot operating systems (Windows/macOS).</li><li>Perform software installation and configuration (MS Office, antivirus, drivers, utilities).</li><li>Backup and restore data safely.</li><li>Troubleshoot performance issues, slow systems, OS errors, and software conflicts.</li><li>Replace faulty components and upgrade hardware (SSD, RAM, batteries).</li><li>Maintain service records and update repair status in the system.</li><li>Provide basic customer support and explain issues to customers clearly.</li><li>Ensure all repairs meet quality and safety standards.</li></ul>Required Skills &amp; Knowledge:<ul><li>Strong knowledge of laptop hardware and components.</li><li>Ability to diagnose motherboard, power issues, display issues, and heating problems.</li><li>Good understanding of Windows OS installation, formatting, drivers, and BIOS settings.</li><li>Basic software troubleshooting and knowledge of common applications.</li><li>Knowledge of antivirus installation and malware removal.</li><li>Ability to work with diagnostic tools and multimeters (added advantage).</li><li>Good communication and problem-solving skills.</li></ul>Qualifications:<ul><li>Diploma/ITI in Electronics, Computer Hardware, or related field.</li><li>Minimum 1&ndash;2 years of experience in laptop/desktop repairing.</li><li>Additional certifications in hardware/software are an advantage.</li></ul>Preferred Qualities:<ul><li>Fast learner with a positive attitude.</li><li>Ability to work independently.</li><li>Attention to detail and commitment to quality repairs.</li></ul>Job Types: Full-time, PermanentPay: RO200.000 - RO300.000 per month

IT-Laptop Technician and sales

Trifork

<div><div>At Trifork, Oman, we are looking for a DevOps &amp; Support Engineer who would like to join our team!</div>
<div>Full-time &middot; Muscat, Oman</div>
<div></div><div><div><div><div><h3 class="jobSectionHeader">Your Role</h3>

As a DevOps &amp; Support Engineer, you&rsquo;ll play a key role in maintaining and improving the performance, stability, and reliability of Trifork&rsquo;s deployed solutions in Oman. You&rsquo;ll ensure that our systems run smoothly &mdash; deploying updates, monitoring performance, troubleshooting incidents, and interacting directly with our customers to deliver outstanding service and uptime.

This is a hands-on role that combines technical expertise with customer focus. You&rsquo;ll be part of a collaborative delivery team dedicated to operational excellence, system resilience, and proactive problem-solving.
</div></div>
</div></div><div><div><div><div><h3 class="jobSectionHeader">Your Responsibilities</h3>

System Maintenance &amp; Monitoring
<ul>
<li>Ensure continuous uptime and performance of production systems.</li>
<li>
Monitor health, resource usage, and performance metrics.</li>
<li>
Respond promptly to alerts and incidents to minimize downtime.</li>
</ul>
Deployment &amp; Updates
<ul>
<li>Plan, test, and deploy system updates, patches, and configurations.</li>
<li>
Ensure smooth, low-disruption deployments.</li>
</ul>
Troubleshooting &amp; Support
<ul>
<li>Diagnose and resolve system, hardware, and software issues.</li>
<li>
Provide technical support to internal teams and customers, escalating when required.</li>
</ul>
Security &amp; Compliance
<ul>
<li>Apply and monitor security best practices and vulnerability patches.</li>
<li>
Ensure compliance with internal and external security standards.</li>
</ul>
Documentation
<ul>
<li>Maintain detailed configuration, update, and incident records.</li>
<li>
Create and update operational runbooks and procedures.</li>
</ul>
Backup &amp; Recovery
<ul>
<li>Perform and verify regular system backups.</li>
<li>
Maintain and execute disaster recovery procedures.</li>
</ul>
Customer Interaction
<ul>
<li>Engage daily with customers at their premises.</li>
<li>
Provide status updates and support SLA review meetings.</li>
</ul>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">Key Results You&rsquo;ll Drive</h3>
<ul>
<li>System uptime: Maintain 99.9%+ availability.</li>
<li>
Performance: Optimize resource utilization and responsiveness.</li>
<li>
Timely updates: Keep all systems patched and secure.</li>
<li>
Incident response: Resolve priority incidents within defined SLAs.</li>
<li>
Security: Pass all audits and maintain hardened environments.</li>
<li>
Documentation: Keep 100% of system documentation up to date.</li>
</ul>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">What You Bring</h3>
<ul>
<li>Bachelor&rsquo;s degree in Computer Science or equivalent.</li>
<li>
4+ years of relevant experience (10 years preferred).</li>
<li>
Strong knowledge of Linux systems and containerized environments.</li>
<li>
Experience with: 
ElasticSearch, Kafka, and preferably Spring Boot, Flink, MariaDB 
DevOps tools such as Ansible (preferred) 
Scripting (Python) or programming (Java, C, C++, MySQL)</li>
<li>
Beneficial: familiarity with Networking and DPDK.</li>
<li>
Strong troubleshooting and analytical skills.</li>
<li>
Excellent written, verbal, and presentation skills.</li>
<li>
Self-motivated, proactive, and able to work independently while staying team-oriented.</li>
</ul>
</div></div></div></div><div><div><h3 class="jobSectionHeader">Why Join Trifork</h3>

At Trifork, we believe software is about people. We&rsquo;re passionate about creating technology that makes a difference &mdash; empowering healthcare professionals, citizens, and businesses through smarter solutions.

In Oman, you&rsquo;ll join a growing local team backed by a global network of over 1,200 experts across 15+ countries. You&rsquo;ll experience a flat, agile organization where trust, collaboration, and curiosity drive innovation.

If this sounds like your next challenge, we&rsquo;d love to hear from you. 
Please apply below or send your CV and a short cover letter to trifork-oman@trifork.com.</div></div></div>

DevOps & Support Engineer

<div>
 At Trifork, Oman, we are looking for a DevOps &amp; Support Engineer who would like to join our team!
 
 
 
 
 Your Role
 
 
 
 
 As a
 
 DevOps &amp; Support Engineer
 
 , you&rsquo;ll play a key role in maintaining and improving the performance, stability, and reliability of Trifork&rsquo;s deployed solutions in Oman. You&rsquo;ll ensure that our systems run smoothly &mdash; deploying updates, monitoring performance, troubleshooting incidents, and interacting directly with our customers to deliver outstanding service and uptime.
 
 
 This is a hands-on role that combines technical expertise with customer focus. You&rsquo;ll be part of a collaborative delivery team dedicated to operational excellence, system resilience, and proactive problem-solving.
 
 
 
 Your Responsibilities
 
 
 
 
 System Maintenance &amp; Monitoring
 
 
 
 <ul>
 <li>
 Ensure continuous uptime and performance of production systems.
 </li>
 <li>
 Monitor health, resource usage, and performance metrics.
 </li>
 <li>
 Respond promptly to alerts and incidents to minimize downtime.
 
 
 </li>
 </ul>
 
 Deployment &amp; Updates
 
 
 
 <ul>
 <li>
 Plan, test, and deploy system updates, patches, and configurations.
 </li>
 <li>
 Ensure smooth, low-disruption deployments.
 
 
 </li>
 </ul>
 
 Troubleshooting &amp; Support
 
 
 
 <ul>
 <li>
 Diagnose and resolve system, hardware, and software issues.
 </li>
 <li>
 Provide technical support to internal teams and customers, escalating when required.
 
 
 </li>
 </ul>
 
 Security &amp; Compliance
 
 
 
 <ul>
 <li>
 Apply and monitor security best practices and vulnerability patches.
 </li>
 <li>
 Ensure compliance with internal and external security standards.
 
 
 </li>
 </ul>
 
 Documentation
 
 
 
 <ul>
 <li>
 Maintain detailed configuration, update, and incident records.
 </li>
 <li>
 Create and update operational runbooks and procedures.
 
 
 </li>
 </ul>
 
 Backup &amp; Recovery
 
 
 
 <ul>
 <li>
 Perform and verify regular system backups.
 </li>
 <li>
 Maintain and execute disaster recovery procedures.
 
 
 </li>
 </ul>
 
 Customer Interaction
 
 
 
 <ul>
 <li>
 Engage daily with customers at their premises.
 </li>
 <li>
 Provide status updates and support SLA review meetings.
 
 
 </li>
 </ul>
 
 
 Key Results You&rsquo;ll Drive
 
 
 
 
 <ul>
 <li>
 System uptime: Maintain 99.9%+ availability.
 </li>
 <li>
 Performance: Optimize resource utilization and responsiveness.
 </li>
 <li>
 Timely updates: Keep all systems patched and secure.
 </li>
 <li>
 Incident response: Resolve priority incidents within defined SLAs.
 </li>
 <li>
 Security: Pass all audits and maintain hardened environments.
 </li>
 <li>
 Documentation: Keep 100% of system documentation up to date.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or equivalent.
 </li>
 <li>
 4+ years of relevant experience (10 years preferred).
 </li>
 <li>
 Strong knowledge of Linux systems and containerized environments.
 </li>
 <li>
 Experience with: ElasticSearch, Kafka, and preferably Spring Boot, Flink, MariaDB DevOps tools such as Ansible (preferred) Scripting (Python) or programming (Java, C, C++, MySQL)
 </li>
 <li>
 Beneficial: familiarity with Networking and DPDK.
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Excellent written, verbal, and presentation skills.
 </li>
 <li>
 Self-motivated, proactive, and able to work independently while staying team-oriented.
 
 
 </li>
 </ul>
 
 
 Why Join Trifork
 
 
 
 
 At
 
 Trifork
 
 , we believe software is about people. We&rsquo;re passionate about creating technology that makes a difference &mdash; empowering healthcare professionals, citizens, and businesses through smarter solutions.
 
 
 In Oman, you&rsquo;ll join a growing local team backed by a global network of over 1,200 experts across 15+ countries. You&rsquo;ll experience a flat, agile organization where trust, collaboration, and curiosity drive innovation.
 
 
 If this sounds like your next challenge, we&rsquo;d love to hear from you.
 
 
 Please apply below or send your CV and a short cover letter to
 
 trifork-oman@trifork.com
 
 .
</div>

T.CHOITHRAMS & SONS

1. Job PurposeThe role is responsible for managing and supporting the end-to-end IT operations of the organization, ensuring the reliability, security, and efficiency of all hardware, software, network, and infrastructure systems across the Head Office and branch locations. This includes developing IT policies and processes, monitoring system performance, and providing timely technical support to all departments.The position serves as a key link between the Oman operations and the Dubai Head Office IT team, coordinating system enhancements, resolving issues, and maintaining business-critical applications such as Business Objects (BO), HHT systems, DMS, biometric devices, and CCTV. The role also supports Presales and Van Sales operations, ensures smooth functioning of internet and network services, and maintains servers and infrastructure in line with organizational standards.By delivering proactive troubleshooting, user training, system maintenance, and cross-functional coordination, the role ensures business continuity, supports operational efficiency, and contributes to the seamless functioning of commercial, supply chain, finance, and HR activities.2. Qualifications and Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Prior experience in IT operations, system support, or infrastructure management (preferably in a multi-branch or distribution business environment).</li><li>Experience handling hardware, software, networking, and user support activities.</li><li>Strong knowledge of computer systems, networks, servers, and communication systems.</li><li>Familiarity with Business Objects (BO) reporting tools, HHT devices (Rainbow &amp; Wholesale), biometric systems, and CCTV management.</li><li>Understanding of internet connectivity, firewall systems, and coordination with service providers.</li><li>Ability to troubleshoot hardware/software issues across multiple locations.</li><li>Knowledge of the latest developments and best practices in the IT field.</li><li>Training or certification in IT infrastructure, networking, or relevant technologies (preferred but not mandatory).</li><li>Ability to train users and provide system-specific guidance.</li></ul>Job Type: Full-timePay: RO450.000 - RO550.000 per month

IT Incharge

Explore 492+ Application support engineer hardware software in Oman this December. Find roles across top companies and apply now to boost your career.

492 application support engineer hardware software jobs IN Oman

Application Support Engineer ( Hardware & Software )

Application Support Engineer

User Support Officer

IT-Laptop Technician and sales

DevOps & Support Engineer

DevOps & Support Engineer

IT Incharge