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application support specialist

Forvis Mazars in Qatar

<div>Job Summary
The Application Support Specialist is responsible for providing Level 1 and Level 2 support for enterprise applications, ensuring system stability, performance, and compliance with Service Level Agreements (SLAs). The role involves troubleshooting, documentation, system configuration, user onboarding, cross-functional collaboration, and leading process improvement and project management initiatives. The incumbent plays a key role in maintaining operational continuity while supporting enhancements and automation across enterprise systems.

Role responsibilities:
&sect; L1 and L2 Support &ndash;Timely troubleshooting and problem resolution within SLA
&sect; Creating and maintaining Requirement Document, Integration document, Impact Analysis, RCA, and Solution Document
&sect; Creating and maintaining user manual and admin manuals
&sect; Onboarding of New Users (Supporting Application Training)
&sect; Working with Cross-Functional Teams
&sect; Collaborate with business stakeholders to resolve issues, implement enhancements, and support UATs.
&sect; Analyzes and correlates data to define problems. Identifies alternatives.
&sect; Expert knowledge of software configuration and support, experience with relational databases and report generation.
&sect; Oversees and reviews workflow analysis of existing systems to determine new procedures for maximizing the benefits achieved through use of the automation. System recommendations reflect utilization of workflow/process analysis.
&sect; Coordinates and directs project staff to ensure projects/requests are completed within timetables and objectives are met as evidenced by project plan documentation in accordance with IT documentation standards.
&sect; Research and recommend alternative actions for problem resolution
&sect; Employ productivity aids in all aspects of assignments
&sect; Provides project management leadership for projects as evidenced by project planning, problem resolution, change control and quality assurance activities.
&sect; Leads process improvement, innovation and automation initiatives
&sect; Provides project management leadership for multiple (often competing or coinciding) projects as evidenced by project planning, problem resolution, change control and quality assurance activities.
&sect; Leads project task force meetings or work groups for multiple projects. Ensures distribution and documentation of minutes, vendor project correspondence and status reports as required.
Qualifications

&sect; Bachelor in IT or Relevant
&sect; Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.
Experiences
&sect; Overall 10-12 years&rsquo; experience in similar skill set
&sect; Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.
&sect; Excellent communication skills (oral &amp; written) in English. Arabic is preferred.
&sect; Excellent customer interaction attitude and behavior
&sect; Experienced in implementing software and configuration changes across enterprise systems.
&sect; Experienced in installation, setup, configuration, and maintenance of software and user devices.
&sect; Experience collaborating with including Infrastructure, Security, Telecom, and Network Operations, to ensure end-to-end system stability and compliance.
&sect; Strong experience with Web technologies and the infrastructure needed to support web applications (e.g. reverse proxies, application load balancers, CDNs, networks, Layer 7 firewalls, TLS certs, web servers, etc.)
Skills
&sect; In one or more in areas, like Enterprise systems (MS Dynamics 365 SAAS (CRM), IBM Maximo Application Suite, Oracle EBS 12.2.X/Fusion, ARM), Microsoft technologies (Azure, .NET Framework, SQL Server, SharePoint), Oracle Techstack (Primavera P6, Unifier, Oracle Cloud Infrastructure (OCI), Oracle Database), OpenText techstack (Content Management, BPM, Application Monitoring Tools)</div>

Application Support Specialist

ECCO Gulf Majorel Qatar

<div>Responsibilities
<ul><li>L1 and L2 Support &ndash; Ensuring timely troubleshooting and problem resolution within SLA</li><li>Creating and maintaining Requirement Document, Integration document, Impact Analysis, RCA, and Solution Document</li><li>Creating and maintaining user manual and admin manuals</li></ul>
&bull; Onboarding of New Users (Supporting Application Training) &bull;
Working with Cross-Functional Teams<ul><li>Manage stakeholders&rsquo; communication, support change management, manage business demand deliveries</li><li>Document and communicate assigned work and progress to immediate project team, and management</li><li>Support the organization&rsquo;s project management policy, practice and methodology</li><li>Acts as the subject matter expert (SME) for enterprise application support, ensuring architectural integrity, performance optimization, and operational excellence</li><li>Defines and enforces standards, methodologies, and best practices for application support, change management, and automation across teams</li><li>Leads process improvement, innovation and automation initiatives</li><li>Provides project management leadership for multiple (often competing or coinciding) projects as evidenced by project planning, problem resolution, change control and quality assurance activities.</li><li>Leads project task force meetings or work groups for multiple projects. Ensures distribution and documentation of minutes, vendor project correspondence and status reports as required.</li></ul>
Qualification, Experience &amp; Skills
<ul><li>Bachelor in IT or Relevant</li><li>Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.</li></ul>
Experience:<ul><li>Overall 12 years&rsquo; experience in similar skill set.</li><li>Excellent verbal and written communication skills in English.</li><li>Proficient verbal and written communication skills in Arabic (Preferred).</li><li>Excellent customer interaction attitude and behavior</li><li>Experience collaborating with including Infrastructure, Security, Telecom, and Network Operations, to ensure end-to-end system stability and compliance.</li><li>Strong experience with Web technologies and the infrastructure needed to support web applications (e.g. reverse proxies, application Load balancers, CDNs, networks, Layer 7 firewalls, TLS certs, web servers, etc.).</li></ul>
Skills Required.<ul><li>In one or more in areas, like Enterprise systems (MS Dynamics 365 SAAS (CRM), IBM Maximo Application Suite, Oracle EBS 12.2.X/Fusion, ARM), Microsoft technologies(Azure, .NET Framework, SQL Server, SharePoint), Oracle Techstack (Primavera P6, Unifier, Oracle Cloud Infrastructure (OCI), Oracle Database), OpenText techstack (Content Management, BPM, Application Monitoring Tools)</li></ul></div>

Senior Application Support Specialist Expert

PROZ TECHNOLOGIES

Job Title: Sr. Specialist &ndash; Enterprise Business Applications (Treasury Systems)Location: Doha, Qatar Company: Proztec Job Type: Full-timeJob SummaryWe are looking for a Sr. Specialist &ndash; Enterprise Business Applications to support Treasury &amp; Investments applications. The role involves business analysis, vendor coordination, change management, testing (SIT/UAT), and ongoing application support.Key Responsibilities<ul><li>Act as consultant for Treasury-related applications and projects.</li><li>Analyze business and technical requirements.</li><li>Prepare and review BRD/BCD documentation.</li><li>Evaluate vendor proposals to ensure requirements coverage.</li><li>Conduct SIT and coordinate UAT with business users.</li><li>Ensure resolution of UAT issues and obtain sign-offs.</li><li>Manage project documentation throughout project lifecycle.</li><li>Coordinate system readiness for UAT and production deployment.</li><li>Provide BAU support for Treasury products including Refinitiv, Bloomberg, and Finastra systems.</li><li>Liaise with business stakeholders, vendors, and internal IT teams.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Finance, or related field.</li><li>Strong experience with Treasury or Investment banking applications.</li><li>Experience in business analysis and requirements gathering.</li><li>Strong knowledge of SIT, UAT, and application lifecycle management.</li><li>Excellent stakeholder management and vendor coordination skills.</li></ul>Job Type: Full-timePay: QAR12,000.00 - QAR18,000.00 per month

Sr. Specialist – Enterprise Business Applications (Treasury Systems)

<div>Responsibilities
<ul><li>Identifying organizational needs for new applications and new solutions</li><li>Preparing technical specifications as a roadmap for software</li><li>Implementing, testing and integrating new applications</li><li>Performing routine application backups and upgrades</li><li>Installing new applications upgrade and releases</li><li>Providing instructions and training to staff when necessary</li><li>Monitoring, recoding and responding to requests for support</li><li>Investigating and diagnosing system faults and errors</li><li>Resolving technical issues</li><li>Analysing error trends aimed at reducing/minimizing down time</li><li>Communicating messages regarding application issues to users in a timely manner</li><li>Liaising with application suppliers when needed to fulfil the requirements of the organization</li><li>Scheduling and running regular tests to enhance the current application.</li><li>Identifying and developing functionality changes</li><li>Maintaining documentation of key databases and applications linked to them.</li><li>Monitor applications for compliance to company IT standards and policies.</li><li>Responsible for product order tracking and cancellations and effectively communicating with vendor partners.</li><li>Manage internal support tickets and work with a diverse group of company team members to troubleshoot a variety of computer software issues.</li><li>Research and analyse business problems to determine if systems&rsquo; solutions are advisable and available.</li><li>Assist in troubleshooting application issues with the business and IT partners.</li></ul>
Qualification, Experience and Skills
<ul><li>Bachelor in IT or relevant</li><li>Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.</li><li>Overall, 5 years of experience; Minimum of 3 years&rsquo; experience in following areas:</li></ul>
o Administration, monitoring and maintenance of software infrastructures and applications.
o Oversee practices and processes to ensure integrity, safety and availability of all data and applications as part of organizations&rsquo; information systems.
o Ensure that the processes needed for a business to function and succeed are running smoothly. o technical point of contact to fix application and systems issues, usually on an immediate basis. o Experience with programming report writing (ex. PHP.NET, VB), Oracle and/or SQL</div>

Application Analyst

Saher Management Consultancies LLC

<div>
 
 🔐 Hiring: IT Security Specialist
 
 
 
 Saher management is hiring for "
 
 IT Security Specialist"
 
 
 
 
 Role:
 
 Senior Solution &amp; Integration Architect
 
 
 
 
 
 Job Type: Contract (
 
 1 Year &amp; Extendable
 
 )
 
 
 
 
 Location: QATAR(Arabic speaking candidates are preferred)
 
 
 
 We are seeking an experienced
 
 IT Security Specialist
 
 with 5+ years of hands-on expertise in network and infrastructure security to join our team in Qatar.
 
 
 
 🔎 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage &amp; maintain Next-Generation Firewalls (Cisco FTD, Fortigate)
 </li>
 <li>
 Administer IPS, VPN (user &amp; site-to-site), Proxy (Bluecoat)
 </li>
 <li>
 Manage Trend Micro OfficeScan &amp; DLP solutions
 </li>
 <li>
 Monitor IDS/IPS alerts and network traffic
 </li>
 <li>
 Perform application &amp; network security assessments
 </li>
 <li>
 Implement security controls and data recovery strategies
 </li>
 <li>
 Ensure corporate desktops &amp; servers are securely updated
 
 
 </li>
 </ul>
 
 ✅ Required Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of TCP/IP, HTTP, LAN/WAN security
 </li>
 <li>
 Experience in Firewall, IPS, VPN &amp; Proxy administration
 </li>
 <li>
 Hands-on experience with Trend Micro &amp; DLP
 </li>
 <li>
 Strong troubleshooting and incident response skills
 </li>
 <li>
 Good communication skills
 
 
 </li>
 </ul>
 🎓
 
 Bachelor&rsquo;s degree in IT or related field
 
 
 
 
 🛡 Minimum 5 Years Of Relevant IT Security Experience
 
 
 
 Skills: it security,vpn,ips,security,dlp
</div>

IT Security Specialist

Starlink Qatar

<div>
 
 We are looking for a highly skilled
 
 Senior SOC Engineer
 
 to lead security monitoring, incident response, detection engineering, and vulnerability management initiatives. This role requires strong hands-on expertise in SIEM/XDR, threat hunting, and risk-based vulnerability management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Security Monitoring &amp; Incident Response
 
 <ul>
 <li>
 Lead security incident investigations and provide technical expertise
 </li>
 <li>
 Perform real-time monitoring across SIEM, XDR, NDR, OT &amp; cloud platforms
 </li>
 <li>
 Conduct root cause analysis (RCA) and document lessons learned
 </li>
 <li>
 Coordinate containment, eradication &amp; recovery activities
 </li>
 <li>
 Ensure SLA &amp; KPI adherence
 </li>
 </ul>
 
 Detection Engineering &amp; Use Case Management
 
 <ul>
 <li>
 Develop and tune SIEM/XDR correlation rules aligned with MITRE ATT&amp;CK
 </li>
 <li>
 Reduce false positives &amp; enhance detection coverage
 </li>
 <li>
 Implement advanced use cases (ransomware, insider threats, APTs, data exfiltration)
 </li>
 <li>
 Log source onboarding, parser development &amp; normalization
 </li>
 <li>
 Optimize alert thresholds and detection logic
 </li>
 </ul>
 
 Vulnerability Management
 
 <ul>
 <li>
 Lead end-to-end vulnerability lifecycle (discovery &rarr; remediation validation)
 </li>
 <li>
 Risk-based prioritization using CVSS, asset criticality &amp; business impact
 </li>
 <li>
 Correlate vulnerabilities with threat intelligence
 </li>
 <li>
 Validate remediation via rescans &amp; penetration testing support
 </li>
 <li>
 Develop executive dashboards &amp; risk exposure reports
 </li>
 </ul>
 
 Threat Hunting &amp; Intelligence
 
 <ul>
 <li>
 Conduct proactive hypothesis-driven threat hunting
 </li>
 <li>
 Integrate threat intelligence feeds into SIEM/XDR
 </li>
 <li>
 Track emerging TTPs and refine detection strategies
 </li>
 <li>
 Support adversary simulation exercises
 </li>
 </ul>
 
 Reporting &amp; Stakeholder Management
 
 <ul>
 <li>
 Vulnerability tracking &amp; SLA breach reporting
 </li>
 <li>
 Monthly risk &amp; trend analysis
 </li>
 <li>
 Patch compliance &amp; remediation validation reporting
 </li>
 <li>
 Audit &amp; compliance documentation support
 </li>
 </ul>
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Cybersecurity, Information Security, Computer Science, or related field
 
 
 📜
 
 Mandatory Certification (Any One Required)
 
 
 <ul>
 <li>
 Tenable Certified Nessus Professional (TCNP)
 </li>
 <li>
 Tenable Certified Security Center (TCSC)
 </li>
 <li>
 Qualys Certified Specialist &ndash; VMDR
 </li>
 <li>
 Qualys Certified Specialist &ndash; Web Application Scanning (WAS)
 </li>
 </ul>
 
 ⭐
 
 Preferred Certifications
 
 
 <ul>
 <li>
 CEH
 </li>
 <li>
 Microsoft Certified: Security Operations Analyst (SC-200)
 </li>
 <li>
 OSCP
 </li>
 </ul>
 
 💡
 
 Required Skillset
 
 
 <ul>
 <li>
 Hands-on SIEM, XDR/EDR, NDR, SOAR &amp; cloud security monitoring
 </li>
 <li>
 Strong understanding of MITRE ATT&amp;CK &amp; threat hunting
 </li>
 <li>
 Full vulnerability lifecycle management expertise
 </li>
 <li>
 SOC use case tuning &amp; automation
 </li>
 <li>
 Knowledge of ISO 27001, NIST CSF frameworks
 </li>
 <li>
 Experience with Tenable, Qualys, Rapid7, Acunetix, Burp Suite
 </li>
 <li>
 Basic scripting (PowerShell / Python / KQL / SPL)
 </li>
 <li>
 Strong reporting &amp; stakeholder communication skills
 </li>
 </ul>
 
 
</div>

Senior SOC Engineer

Inbox Logistics

About the RoleWe are looking for a creative and results-driven Social Media &amp; Digital Marketing Specialist to manage our digital presence end-to-end. The role covers content creation, campaign planning, publishing, and performance tracking across key platforms. The ideal candidate can work independently from concept to execution and deliver measurable growth.Key Responsibilities1. Content Creation (Photography &amp; Videography)<ul><li>Capture high-quality photos and videos for Instagram, TikTok, and LinkedIn.</li><li>Edit short-form videos using tools such as CapCut, Premiere Pro, or VN Editor, including trending audio and transitions.</li><li>Design posts, carousels, and stories aligned with brand guidelines.</li><li>Write captions and on-screen text in both Arabic and English.</li></ul>2. Social Media Management &amp; Strategy<ul><li>Manage and grow Instagram, TikTok, and LinkedIn accounts.</li><li>Develop and maintain a monthly content calendar.</li><li>Engage with followers and respond to comments and messages.</li><li>Ensure content aligns with Qatari and GCC cultural preferences and trends.</li></ul>3. Publishing &amp; Performance Monitoring<ul><li>Schedule posts using social media management tools.</li><li>Monitor regional trends and platform updates.</li><li>Track engagement metrics and provide basic performance reports.</li></ul>Qualifications &amp; Skills<ul><li>Experience: 3&ndash;5 years in social media management and digital content creation.</li><li>Language: Professional fluency in Arabic and English (spoken and written).</li><li>Technical Skills: Strong video editing and mobile photography/videography skills.</li><li>Cultural Knowledge: Familiar with Qatari and GCC social media trends and seasonal campaigns (e.g., Ramadan, National Day).</li><li>Creativity: Portfolio demonstrating strong storytelling through short-form video.</li><li>Independence: Able to manage projects with minimal supervision.</li></ul>What We Offer<ul><li>Salary: QAR 6,000&ndash;7,000 per month</li><li>Competitive benefits package</li><li>Opportunity to shape the brand&rsquo;s digital presence</li><li>Professional and collaborative work environment</li></ul>How to ApplyLocal hiring only (candidates currently based in Qatar). Interested candidates can send their CV and portfolio to a.raza@nbox.qa and n.ayesha@nbox.qa, mentioning &ldquo;Social Media &amp; Digital Marketing Specialist&rdquo; in the subject line.Job Types: Full-time, PermanentPay: QAR6,000.00 - QAR7,000.00 per monthApplication Question(s):<ul><li>Can you Join Immediately? </li><li>Whats your Nationality? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Social Media Specialist : 6 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Social Media & Digital Marketing Specialist (Bilingual: Arabic & English)

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