arabic support - work from home

arabic english bilingual expert

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are looking for a proactive and customer-focused
  <strong>
   Customer Support Specialist
  </strong>
  to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities.
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line support to business clients via email, chat, or phone
  </li>
  <li>
   Manage and resolve B2B inquiries related to orders, accounts, and system usage
  </li>
  <li>
   Collaborate with internal teams to ensure timely and accurate responses
  </li>
  <li>
   Document all customer interactions and feedback within the system
  </li>
  <li>
   Handle escalations professionally and ensure service-level targets are met
  </li>
  <li>
   Support process improvements and contribute to continuous service enhancement
  </li>
  <li>
   Participate in digital transformation initiatives and adoption of new tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1&ndash;2 years of experience i
   <strong>
    n customer service, helpdesk, or shared service suppo
   </strong>
   rt (B2B experience preferred).
  </li>
  <li>
   <strong>
    Proficient in English and Arabic (both written and verbal
   </strong>
  </li>
  <li>
   Strong communication and problem-solving skills
  </li>
  <li>
   Comfortable working in a fast-paced, multicultural environment.
  </li>
  <li>
   Willing to work on
   <strong>
    a 9 months contract bas
   </strong>
   is.
  </li>
 </ul>
</div>


ARABIC SUPPORT - Work From Home

Eshratex Spinning S.A.E

<p>Industrial Companies only are accepted for this role <i>Logistics Specialist</i>  Locates in <strong>Alexandria Egypt</strong>. With Solid background with NAFEZA &amp; GAFI (<strong>PRIVATE FREEZONE REGULATIONS </strong>).</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including land, sea, and air <strong>according to the local private zone regulation and conformities. </strong></li><li>Track and trace shipments, providing real-time updates to relevant parties and resolving any issues or delays that may arise.</li><li>Coordinate with warehouses and distribution centers to schedule pick-ups and deliveries, ensuring all necessary documentation is prepared.</li></ul><p> </p><p> </p><ol><li><strong>Documentation &amp; Compliance:</strong><ul><li><strong>Dealing with NAFEZA procedures 100% with capability of handling the full cycle duties from A-Z.</strong></li><li><strong>Stay informed about changes in customs regulations, tariffs, and trade agreements in Egypt and other relevant countries.</strong></li><li><strong>Good Command with GAFI ( FREE PRIVATE ZONE LAWS) </strong> <strong>متابعه و تخصيم  ارصده و عمل امر شغل</strong></li><li><strong>Manage &amp; Preparing the Bills</strong>, reviewing with the Accountant department </li><li>Prepare, review, and manage all necessary logistics documentation, including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.</li><li>Ensure all shipping and customs documentation is accurate and compliant with national and international trade regulations.</li></ul></li></ol><p> </p><p><br /> </p><p><strong>Qualifications:</strong><br /> </p><ul><li><strong>Education:</strong> Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.<br /> </li><li><strong>Experience:</strong><ul><li>Minimum of 3 -7  years of experience in logistics(<i><strong>FREE-ZONE  GAFI EXPERTISE</strong></i>),</li><li>Proven experience with international shipping (import/export) and customs procedures in Egypt is highly desirable.</li><li>Fluent in Arabic &amp; English with High Communicational skills</li></ul></li></ul><p> </p>

Industrial Logistics Specialist

HireHawk

<div><ul><li><b>Location:</b> Remote / Virtual</li><li><b>
Job Type:</b> Full-Time</li><li><b>
Salary Range: </b>$1,700 - $2,200/month</li><li><b>
Schedule: </b>Monday - Friday - Flexible</li></ul><p></p><p>
At <b>HireHawk</b>, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We&rsquo;re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.</p><p>
We are seeking experienced Accounting Manager to support founder-led consumer product brands across e-commerce, retail, and CPG. This role combines hands-on accounting ownership with client relationship management, making it ideal for professionals who thrive in fast-paced, high-growth, service-based environments.</p><p>
You will own the full accounting cycle for multiple clients, serve as the primary point of contact, and manage 1&ndash;2 bookkeepers. This role requires strong technical expertise, excellent communication skills, and the ability to operate independently with high accuracy.</p><p><b>
Responsibilities:</b></p><ul><li>
Own and execute month-end close and financial reporting
</li><li>Manage inventory accounting, including subledger to GL reconciliation, write-offs and accuracy checks
</li><li>Oversee AP/AR processes, bill payments, and payroll entries
</li><li>Prepare and review financial packages (P&amp;L, Balance Sheet, trend analysis)
</li><li>Provide financial insights and recommendations to clients
</li><li>Serve as the primary client contact (calls, presentations, ongoing communication)
</li><li>Manage and mentor 1&ndash;2 bookkeepers
</li>Handle a portfolio of 5&ndash;6 clients per pod<br>
<li>
</li></ul><br>
<br>
<b>Requirements</b><br>
<ul><li>
5+ years of full-cycle accounting experience
</li><li>2+ years in a multi-client, outsourced, or consulting environment
</li><li>Proven ability to own accounting end-to-end (Controller-level capability)
</li><li>Experience managing 1&ndash;2 direct reports (bookkeepers)
</li><li>Strong client-facing experience (calls, presentations, communication)
</li><li>Bachelor&rsquo;s degree in Accounting</li><li>
Expert-level proficiency in QuickBooks Online
</li><li>Strong experience in e-commerce accounting
</li><li>Hands-on experience with Shopify and Amazon reconciliations
</li><li>Proven ability to own the full accounting cycle independently
</li><li>Strong understanding of financial statements (P&amp;L, Balance Sheet)
</li><li>Direct ownership of inventory accounting (not just exposure)
</li><li>Excellent client communication skills (video calls, presentations)
</li><li>Experience working with multiple clients simultaneously
</li><li>Advanced Excel skills</li><li>
Experience with NetSuite (nice to have)</li><li>
Familiarity with fintech and accounting tools such as: Bill.com, Ramp, Mercury, Rho, Settle, Wayflyer, Gusto, Deel, JustWorks
</li><li>Experience with inventory systems (any of): CIN7, Fishbowl, Katana, ApparelMagic
</li>Experience with wholesale tools (SPS Commerce is a strong plus)<br>
<li>
</li></ul><br>
<br>
<b>Benefits</b><br>
<ul><li>
Access to a <b>$200K+ perk marketplace</b> with discounts on 150+ global services.</li><li>
Option to <b>withdraw up to 50% of approved earnings</b> before payday.</li></ul></div>

Accounting Manager (E-commerce & Consumer Brands) | Remote | Egypt

Concentrix

<p></p><div><p>Job Title:
</p>B2B - Sr. Specialist, Account Manager
<p></p><p>Job Description
</p>The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul><p></p><p>Location:
</p>EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
<p></p><p>Language Requirements:
</p>English (Required)
<p></p><p>Time Type:
</p>Full time
<p><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div><p></p>

B2B - Sr. Specialist, Account Manager

Orascom Construction PLC

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To carry out day to day site inspections, in coordination with the construction team, maintain critical records and documents related to quality assurance, and make sure the site activities meet project requirements and the quality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Review all the projects specifications related to scope of work.
  </li>
  <li>
   Assure the full compliance of the executed works against the project specifications and Quality control standards and procedures.
  </li>
  <li>
   Inspect all the delivered materials to ensure that they completely match with approved material as well as the project specifications.
  </li>
  <li>
   Attend meetings with the consultant to resolve any technical issue.
  </li>
  <li>
   Ensure full documentation for the works inspections and close the Non-Conformance Report (NCR) either internal or issued by the consultant as required.
  </li>
  <li>
   Participate in the preparation of the project QC procedures and inspection and test plans, according to the project quality plan.
  </li>
  <li>
   Review the Daily Inspection Request and submit it to the client.
  </li>
  <li>
   Coordinate with the client's inspection team for final &amp; approved inspections.
  </li>
  <li>
   Coordinate with the Site/Section Engineers to arrange daily inspection program.
  </li>
  <li>
   Prepare Daily QC Inspection Report and submit it to the Quality Control Manager.
  </li>
  <li>
   Assure that the inspectors on site are working in accordance with the latest drawings revision.
  </li>
  <li>
   Prepare Check list for any discrepancies or non-conformance activities to follow up and submit to the Quality Manager.
  </li>
  <li>
   Inspect the site works in accordance with the Daily Inspection Request.
  </li>
  <li>
   Check on HOLD points.
  </li>
  <li>
   Check and ensure that all activities on site are carried accordance with the required specification and the latest revised drawing.
  </li>
  <li>
   Issue NCR whenever a non-conformance has been found.
  </li>
  <li>
   Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualification &amp; Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Education/ Qualifications: BSC Engineering
  </li>
  <li>
   Professional Certification: Internal Auditor training
  </li>
  <li>
   Work Experience: 6+ years&rsquo; experience in the QC Field
  </li>
  <li>
   Language: Good command of English language
  </li>
  <li>
   Computer Skills: Microsoft Office
  </li>
 </ul>
</div>


Project Coordinator - MEP

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-10-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40734Z</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Representative

Brix

<p>Customer Success Specialist</p><p>Enzo Dialer | Remote (Work from Home)</p><p>About Enzo Dialer</p><p>At Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.</p><p>As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.</p><p>The Role: What You&rsquo;ll Do</p><ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul><p>Remote Work Requirements</p><p>To be successful in this remote role, you must have:</p><ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul><p>Additional Details</p><ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;150.00 - E&pound;250.00 per hour</p><p>Experience:</p><ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul>

Customer success specialist

Explore 14+ Arabic english bilingual expert in Alexandria Egypt this April. Find roles across top companies and apply now to boost your career.