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arabic support - work from home Jobs in Alexandria Egypt

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arabic support work from home

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 
 
 
 
 
 
 
 
 
 Key Responsibilities.
 
 
 <ul>
 <li>
 Provide first-line support to business clients via email, chat, or phone
 </li>
 <li>
 Manage and resolve B2B inquiries related to orders, accounts, and system usage
 </li>
 <li>
 Collaborate with internal teams to ensure timely and accurate responses
 </li>
 <li>
 Document all customer interactions and feedback within the system
 </li>
 <li>
 Handle escalations professionally and ensure service-level targets are met
 </li>
 <li>
 Support process improvements and contribute to continuous service enhancement
 </li>
 <li>
 Participate in digital transformation initiatives and adoption of new tools
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience i
 
 n customer service, helpdesk, or shared service suppo
 
 rt (B2B experience preferred).
 </li>
 <li>
 
 Proficient in English and Arabic (both written and verbal
 
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Comfortable working in a fast-paced, multicultural environment.
 </li>
 <li>
 Willing to work on
 
 a 9 months contract bas
 
 is.
 </li>
 </ul>
</div>

ARABIC SUPPORT - Work From Home

Kuehne+Nagel

<div><div><div>It's more than a job 
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</div><div><div><div><div> 
&lrm;</div>
</div><div>We&rsquo;re looking for a professional who can take ownership of the entire export shipment journey and deliver operational excellence at every stage. The ideal candidate has experience coordinating transport arrangements, securing bookings, and keeping documentation flawless to ensure a seamless, high‑quality experience for our customers. This position is based in Alexandria.</div></div><div><div><div>
How you create impact</div>
</div><div><ul><li>Manage export sea freight operations, including carrier bookings, documentation preparation, and accurate data entry across systems.</li><li>
Partner closely with Customer Care teams to ensure requirements are met with speed, quality, and transparency.</li><li>
Build and maintain strong relationships with carriers, vendors, and suppliers to secure reliable and cost‑efficient solutions.</li><li>
Support supplier onboarding, contract management, and performance monitoring, including adherence to SLAs and issue escalation.</li><li>
Ensure timely and accurate billing, invoice verification, and financial data entry in line with internal guidelines.</li><li>
Monitor operational KPIs, analyze performance reports, and contribute to continuous improvement initiatives.</li><li>
Maintain compliance with sea transport regulations, internal procedures, and national requirements while supporting risk‑management and contingency planning.</li></ul></div></div><div><div><div>
What we would like you to bring</div>
</div><div><ul><li>At least 2 years in sea freight operations in the transport and logistics sector, with a focus on export shipments.</li><li>
Foundational knowledge of freight forwarding regulations, market dynamics, and carrier relationships.</li><li>
Strong organizational and planning skills, with the ability to manage multiple tasks in a fast‑paced setting.</li><li>
A customer‑focused mindset, proactive problem‑solving abilities, and openness to learning and continuous improvement.</li><li>
Fluency in Arabic and English.</li></ul></div></div><div><div><div>
What's in it for you</div>
</div><div>Joining our company means becoming part of an organization committed to financial stability and ready to take on the challenges of the future. Beyond joining a dynamic team in a stimulating environment, we offer:<ul><li>
Attractive compensation aligned with market standards.</li><li>
Comprehensive social insurance coverage and private medical insurance.</li><li>
Generous leave policy: paid public holidays, progressive annual leave up to 30 days, sick leave, and 90 days of paid maternity leave.</li><li>
Future security with a private pension plan, including company contribution, plus end‑of‑service retirement benefits.</li><li>
Work‑life balance: standard working hours with a hybrid model.</li><li>
Development opportunities: continuous training and career growth prospects internationally.</li></ul></div></div></div><div>
Who we are 
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</div></div>
<div>Contact
 Aurora Jimeno Gil
 aurora.jimenogil@kuehne-nagel.com</div></div>

Sea Logistics Export Operations

Brix

Customer Success SpecialistEnzo Dialer | Remote (Work from Home)About Enzo DialerAt Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.The Role: What You&rsquo;ll Do<ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul>Remote Work RequirementsTo be successful in this remote role, you must have:<ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul>Additional Details<ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul>Job Type: Full-timePay: E&pound;150.00 - E&pound;250.00 per hourExperience:<ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer success specialist

Pinerium

<div>
 Pinerium is seeking a skilled and results-driven
 
 Home Automation Engineer
 
 to manage the planning, installation, configuration, and delivery of
 
 smart automation systems
 
 . This role focuses on ensuring system performance, seamless integration, project efficiency, and delivering innovative smart environments for residential and commercial projects.
 
 
 The ideal candidate will have strong hands-on experience in
 
 home automation
 
 ,
 
 smart building technologies
 
 ,
 
 Z-Wave systems
 
 , and IoT-based control platforms.
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Project Planning and Execution
 
 
 
 <ul>
 <li>
 
 Analyze project requirements and recommend optimal methodologies for home automation installations.
 
 
 </li>
 <li>
 
 Prepare detailed installation plans, resource allocation, and technical documentation before project execution.
 
 
 </li>
 <li>
 
 Supervise and monitor installation activities on-site, ensuring timely completion and adherence to specifications.
 
 
 </li>
 <li>
 
 Conduct thorough site surveys and submit regular project status, inspection, and quality control reports.
 
 
 </li>
 <li>
 
 Create and manage detailed work plans and schedules, ensuring that all phases are completed on time and within budget.
 
 
 </li>
 </ul>
 
 
 Home Automation System Implementation
 
 
 
 <ul>
 <li>
 
 Lead installation, configuration, testing, and commissioning of smart automation systems (lighting control, HVAC automation, energy management, multimedia systems, and smart security integration).
 
 
 </li>
 <li>
 
 Ensure proper functionality and interoperability of all connected devices through Z-Wave protocols (knowledge of ZigBee, KNX, or similar protocols is a plus).
 
 
 </li>
 <li>
 
 Develop system programming, scenario configurations, and user interface customization for client needs.
 
 
 </li>
 <li>
 
 Implement smart home and smart office solutions with high attention to reliability, security, and user experience.
 
 
 </li>
 </ul>
 
 
 Technical Supervision and Team Leadership
 
 
 
 <ul>
 <li>
 
 Manage and coordinate technical teams during installation, programming, and commissioning phases.
 
 
 </li>
 <li>
 
 Provide on-the-job technical guidance, quality inspections, and real-time issue resolution.
 
 
 </li>
 <li>
 
 Deliver training sessions for internal teams and clients on system usage and management.
 
 
 </li>
 </ul>
 
 
 Client Interaction and Support
 
 
 
 <ul>
 <li>
 
 Act as the main technical point of contact for clients during project delivery and post-installation support.
 
 
 </li>
 <li>
 
 Conduct client handover sessions including system demonstrations, user training, and documentation provision.
 
 
 </li>
 <li>
 
 Gather client feedback to ensure customer satisfaction and identify opportunities for future upgrades.
 
 
 </li>
 </ul>
 
 
 Documentation and Compliance
 
 
 
 <ul>
 <li>
 
 Maintain complete and accurate technical documentation including system drawings, configuration files, and operational manuals.
 
 
 </li>
 <li>
 
 Ensure that all systems are deployed following safety regulations, best practices, and technical standards.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related field.
 
 </li>
 <li>
 3&ndash;5 years of experience specifically in home automation, smart home systems, or building automation projects.
 
 </li>
 <li>
 Strong expertise in Z-Wave technologies (knowledge of ZigBee, KNX, Wi-Fi, Bluetooth Low Energy is a plus).
 
 </li>
 <li>
 Proficient in smart lighting control, HVAC integration, audiovisual systems, IoT solutions, and smart energy management.
 
 </li>
 <li>
 Ability to interpret technical drawings, schematics, and automation system designs.
 
 </li>
 <li>
 Strong problem-solving skills with excellent attention to technical details.
 
 </li>
 <li>
 Ability to work independently and manage projects and technical teams effectively.
 
 </li>
 <li>
 High-level communication skills for client-facing interactions and technical discussions.
 
 </li>
 <li>
 Proficient with project management and documentation software.
 
 </li>
 <li>
 Additional Requirement: Candidate must have their own laptop.
 
 </li>
 <li>
 Must be a non smoker (all types)
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Competitive salary and performance-based project bonuses.
 
 </li>
 <li>
 Opportunities for professional development in the automation and smart technology fields.
 
 </li>
 <li>
 Collaborative and forward-thinking work environment.
 
 </li>
 <li>
 Access to cutting-edge smart home and IoT technology deployments.
 
 </li>
 <li>
 Continuous learning programs through Pinerium Academy.
 
 </li>
 </ul>
</div>

Home Automation Engineer

Eshratex Spinning S.A.E

Industrial Companies only are accepted for this role Logistics Specialist  Locates in Alexandria Egypt. With Solid background with NAFEZA &amp; GAFI (PRIVATE FREEZONE REGULATIONS ). Key Responsibilities:<ul><li>Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including land, sea, and air according to the local private zone regulation and conformities. </li><li>Track and trace shipments, providing real-time updates to relevant parties and resolving any issues or delays that may arise.</li><li>Coordinate with warehouses and distribution centers to schedule pick-ups and deliveries, ensuring all necessary documentation is prepared.</li></ul>  <ol><li>Documentation &amp; Compliance:<ul><li>Dealing with NAFEZA procedures 100% with capability of handling the full cycle duties from A-Z.</li><li>Stay informed about changes in customs regulations, tariffs, and trade agreements in Egypt and other relevant countries.</li><li>Good Command with GAFI ( FREE PRIVATE ZONE LAWS)  متابعه و تخصيم  ارصده و عمل امر شغل</li><li>Manage &amp; Preparing the Bills, reviewing with the Accountant department </li><li>Prepare, review, and manage all necessary logistics documentation, including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.</li><li>Ensure all shipping and customs documentation is accurate and compliant with national and international trade regulations.</li></ul></li></ol>   Qualifications:  <ul><li>Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.  </li><li>Experience:<ul><li>Minimum of 3 -7  years of experience in logistics(FREE-ZONE  GAFI EXPERTISE),</li><li>Proven experience with international shipping (import/export) and customs procedures in Egypt is highly desirable.</li><li>Fluent in Arabic &amp; English with High Communicational skills</li></ul></li></ul>

Industrial Logistics Specialist

DreamPort

Sales Agent &ndash; Call Center (Alexandria)We&rsquo;re hiring experienced Travel Sales Agents to work from a co-working space in Alexandria.Role:Handle travel inquiries, sell airline tickets and tour packages, and close sales using booking systems for US based Residents.Requirements:<ul><li>Call center experience (required)</li><li>Travel sales experience (preferred)</li><li>Advanced English (Required)</li><li>Availability to work evening shifts from 5:00 PM to 1:00 AM (required)</li><li>Strong enthusiasm for sales and a target-driven mindset (required)</li></ul>What We Offer:<ul><li>Unlimited commission-based salary in US dollars (average ~$1,000/month)</li><li>Ongoing support and career growth</li><li>Work with a global travel company (20+ years)</li><li>Remote work is possible, after 3 month period, upon meeting sale targets.</li></ul>Alexandria | Full-timeif you're interested Kindly send a 1 to 2 mins voice note Via whatsapp introducing yourself and your previous experience to +201277958296 / +201503267711Job Types: Full-time, Permanent, Contract

Sales Travel Agent

Air Liquide

<div>
 How will you CONTRIBUTE and GROW?
 
 
 Manage the discipline equipment performance, Operation &amp; maintenance. Perform the maintenance activities to meet production and company goals within the frame of work, maintaining a high level of work&rsquo;s quality, safety, and health and environment compliance in the production unit.Organize planned maintenance of Elect.&amp; Instr. equipment as per job plans and suppliers manuals with support of maintenance technicians and subcontractors
 
 
 Inspects / surveys and continually improves the condition of plant Elect.&amp; Instr. equipment; establishes specifications and standards for maintenance (IMS,&hellip;), for plant assets and new equipment (if any)
 
 
 Ensure that ASU and associated equipment running at maximum productivity and minimizing downtime to reach required efficiency.
 
 
 Develop job plans &amp; MOC as required for maintenance tasks. In addition to any relative requirement from IMS
 
 
 Perform advanced troubleshooting of equipment or systems not performing as expected.
 
 
 Compile and record maintenance data and tests/inspections/calibrations results through Maximo
 
 
 Lead maintenance technician to reach maximum performance
 
 
 ensure the availability of spare parts according to vulnerability study requirements by following procurement cycles. participate on the preparation of plant budget and follow up cost of maintenance
 
 
 Communicate broadly and frequently with the operation &amp; maintenance Support teams and the other areas engineers and hub experts
 
 
 Support the area and CMT in the planning and execution of major repairs and TAR&rsquo;s
 
 
 Lead and support for upgrades and new projects considering high level of safety and quality
 
 
 ___________________Are you a MATCH?
 
 
 Engineering degree in Electrical &amp; instrumentation fieldMin 5 years experience
 
 
 Maximo background
 
 
 Strong troubleshooting skills
 
 
 Advanced planning &amp; reporting skills
 
 
 Knowledge of the industrial management system
 
 
 Advanced business English
 
 
 Our Differences make our Performance
 
 
 At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
 
 
 We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
</div>

Area Electrical Maintenance Engineer

Explore 35+ Arabic support work from home in Alexandria Egypt this April. Find roles across top companies and apply now to boost your career.