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customer experience specialist – bilingual (fluent in arabic & english) | cairo, egypt Jobs in Cairo Jobs In Credit Digitalization Jobs In Cairo Jobs In Cairo

customer experience specialist – bilingual (fluent in arabic & english) | cairo, egypt

art director arabic speaking advisors creative desk

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Art Director, Arabic Speaking, Advisors Creative Desk
 
 
 Our Purpose
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 Title and Summary
 
 
 Art Director, Arabic Speaking, Advisors Creative Desk
 
 
 Overview
 
 
 The Services team is a key differentiator for Mastercard, providing the  cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.
 
 
 The Advisors Creative Desk (&ldquo;ACD&rdquo;) sits within Services organization and is responsible for ideating &amp; creating engaging, forward-thinking and creative marketing solutions for Mastercard clients, delivering the complete suite of services a full-service agency can offer.
 
 
 Role
 
 
 The Arabic-Speaking Art Director will be part of the growing creative team, working across the EEMEA region (Eastern Europe, Middle East &amp; Africa). The role will focus on bringing powerful ideas to life through design, brand storytelling, and visual craft.
 
 
 This position collaborates closely with creative team, project managers, and Mastercard Services team to deliver high-quality creative work that aligns with Mastercard&rsquo;s global standards while resonating locally with  Arabic-speaking audiences.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Understand creative briefs and strategic objectives, ensuring all outputs meet both visual and business goals.
 </li>
 <li>
 Design visually engaging campaign materials, social assets, and digital experiences for Mastercard and its partner brands.
 </li>
 <li>
 Translate creative concepts into polished, culturally relevant visuals, collaborate with regional teams to localize and adapt global campaigns for Arabic-speaking markets.
 </li>
 <li>
 Contribute to concept development sessions, generating fresh and innovative ideas.
 </li>
 <li>
 Communicate effectively with internal stakeholders across multiple hubs and time zones.
 </li>
 <li>
 Present creative work when required, articulating the rationale and design thinking behind proposed solutions.
 </li>
 <li>
 Ensure consistency with Mastercard&rsquo;s global brand guidelines and visual identity.
 
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in the creative or advertising industry, preferably within an agency or in-house creative environment.
 </li>
 <li>
 Native or fluent Arabic speaker, with advanced written and verbal command of English.
 </li>
 <li>
 A creative mindset with a strong eye for design, layout, typography, and composition.
 </li>
 <li>
 Proficiency in the full Adobe Creative Suite &mdash; including Photoshop, Illustrator, InDesign, After Effects (motion design experience is a plus)
 </li>
 <li>
 Proficiency in Figma is a plus.
 </li>
 <li>
 Strong communication and presentation skills, with the ability to explain creative decisions clearly.
 </li>
 <li>
 Collaborative, proactive, and adaptable, with a passion for storytelling and design that transcends cultures.
 </li>
 <li>
 Work within a structured schedule, managing multiple projects and deadlines effectively.
 </li>
 <li>
 Comfortable working in a fast-paced, multi-hub environment with
 
 
 
 </li>
 </ul>
 cross-functional teams.
 
 
 Why join ACD?
 
 
 <ul>
 <li>
 Be part of a growing department with high potential and visibility across Mastercard&rsquo;s global marketing ecosystem.
 </li>
 <li>
 Work on high-profile regional and international projects, including presenting ideas to top-tier banks and financial institutions across the EEMEA region.
 </li>
 <li>
 Collaborate with a diverse, multi-hub creative team that values innovation, storytelling, and cultural relevance.
 </li>
 <li>
 Contribute to creative solutions that connect people, brands, and ideas, backed by the financial power and influence of Mastercard.
 </li>
 <li>
 Thrive in a supportive environment that encourages bold thinking and pushes the best ideas forward.
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Art Director, Arabic Speaking, Advisors Creative Desk

Chain Reaction

<div>
 
 Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.
 
 
 
 Chain Reaction is looking for an Art Director to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.
 
 
 
 
 Requirements
 
 
 
 
 The Art Director is responsible for the conception, design, and execution of digital visuals to be used in online advertising, social media content creation, digital marketing, and even print advertising.
 
 
 You must have experience in the advertising field where you demonstrated your role in helping brands create buzz around their message, product, and brand through creative advertising campaigns/work.
 
 
 With a strong hands-on design experience, you demonstrate a rigorous understanding of how to orchestrate the assets of visual expression. You will put your obsession for detail and pixel-perfect execution to the test and deliver stunning creative concepts that meet clients' briefs and expectations.
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Leading conceptual brainstorming and visual explorations
 </li>
 <li>
 Inspire and supervise creative designers to deliver pioneering ideas for digital/print
 </li>
 <li>
 Take work from concept to final execution within deadlines
 </li>
 <li>
 Determine how best to represent a concept visually
 </li>
 <li>
 Determine which photographs, art, or other design elements to us
 </li>
 <li>
 Produce sketches, storyboards roughs to visualize ideas
 </li>
 <li>
 Taking ownership of the visual elements of creative work for new business pitches
 </li>
 <li>
 Create, review, and approve designs, artwork, photography, and graphics developed by other staff members
 
 </li>
 </ul>
 
 
 Skills required:
 
 
 <ul>
 <li>
 Proven 5-7 years of experience in the graphic design field.
 </li>
 <li>
 Proven 2 years of experience as an Art Director in an agency
 </li>
 <li>
 Strong leadership skills.
 </li>
 <li>
 Expert in Adobe Creative Suite, specifically InDesign, Adobe After Effects, and Illustrator
 </li>
 <li>
 Strong knowledge of typography, image manipulation, illustration, and animation
 </li>
 <li>
 A broad understanding of marketing design and layout will also be expected
 </li>
 <li>
 The resilience to perform under pressure and deliver high-quality work to tight deadlines.
 </li>
 <li>
 A good awareness of digital media and evolving online platforms
 </li>
 <li>
 An innovative approach to the media and the ways in which advertising is carried
 </li>
 <li>
 Knowledge in UI/UX and the creation of websites and mobile applications is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.
 
</div>

Art Director - EG

TikTok

<div>
 
 Responsibilities
 
 
 About the Team
 
 The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.
 
 
 As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators.
 
 
 Roles &amp; Responsibilities
 
 - Act as the primary point of contact for Arabic-speaking customers, ensuring smooth communication and excellent service delivery.
 
 - Handle escalations from Arabic-speaking customers across CRM, email, phone, and chat channels, ensuring professionalism and empathy.
 
 - Translate, explain, and clarify complex processes or policies to Arabic-speaking customers to ensure full understanding.
 
 - Document Q&amp;A and solutions in both Arabic and English in the knowledge management tool for global team use.
 
 - Identify and resolve the root causes of escalated issues, with special focus on trends among Arabic-speaking customers.
 
 - Escalate high-risk or urgent cases involving Arabic-speaking customers to the appropriate authority promptly.
 
 - Partner with product, operations, and support teams to address recurring Arabic-language customer concerns and improve service processes.
 
 - Provide linguistic and cultural insights to help the team better serve Arabic-speaking markets.
 
 - Reduce repeat escalations by identifying ongoing issues and proposing process improvements for Arabic-speaking regions.
 
 - Deliver timely, accurate, and culturally sensitive responses to both internal and external escalations.
 
 - Adhere to service guidelines while ensuring accessibility and inclusivity for Arabic-speaking users.
 
 - Support business initiatives and ad-hoc projects, particularly those related to Arabic-language support and regional engagement.
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 - BA/BS degree or equivalent practical experience.
 
 - Proficiency in Arabic is essential, as you will be required to communicate with external customers in Arabic
 
 - Requires a minimum of 2 years' experience in a customer service environment.
 
 
 Preferred Qualifications:
 
 - Experienced working for live-streaming / user-generated content platforms is a plus.
 
 - Works comfortably with Microsoft Word and Excel.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>

TikTok LIVE - Global Customer Service Representative, Arabic Speaking

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26208253
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Cairo Marriott Hotel, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Marketing Communications Activities
 
 
 
 <ul>
 <li>
 Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
 </li>
 <li>
 Compares actual achievements against goals on a regular basis and takes corrective action.
 </li>
 <li>
 Assists the DOM in the planning of all mailing activities, and oversees their execution.
 </li>
 <li>
 Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.
 </li>
 <li>
 Prepares on a timely basis the monthly sales &amp; marketing &ldquo;communications&rdquo; report.
 </li>
 <li>
 Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.
 </li>
 <li>
 Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.
 </li>
 <li>
 Supervises operations of the in-house art department.
 </li>
 <li>
 Monitors activities of competitor hotels and trends within the industry.
 
 
 </li>
 </ul>
 
 Managing Public Relations Activities
 
 
 
 <ul>
 <li>
 Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
 </li>
 <li>
 Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships
 </li>
 <li>
 Prepares press releases for appropriate targeted media, locally, regionally and internationally.
 </li>
 <li>
 Works closely with the corporate and international press offices on developing story angles.
 </li>
 <li>
 Plays a key role in community and government relations as well as VIP handling.
 </li>
 <li>
 Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.
 </li>
 <li>
 Creates and organizes press promotional activities.
 </li>
 <li>
 Participates in the press events/trips organized by the regional PR offices as required.
 </li>
 <li>
 Conducts press blitzes when appropriate.
 </li>
 <li>
 Ensures press kit information is comprehensive and kept up-to-date.
 
 
 </li>
 </ul>
 
 Managing Advertising Activities
 
 
 
 <ul>
 <li>
 Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans.
 </li>
 <li>
 Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.
 </li>
 <li>
 Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.
 </li>
 <li>
 Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.
 </li>
 <li>
 Monitors and maintains media schedules as well as prompt settlement of accounts.
 
 
 </li>
 </ul>
 
 Managing Direct Marketing Activities
 
 
 
 <ul>
 <li>
 Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.
 </li>
 <li>
 Assists the DOM in the planning, implementation and tracking of electronic marketing activities.
 </li>
 <li>
 Maintains budget control.
 
 
 </li>
 </ul>
 
 Manages Collateral
 
 
 
 <ul>
 <li>
 Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.
 </li>
 <li>
 Ensures hotel information is updated regularly on the internet/intranet.
 </li>
 <li>
 Supervises the production and quality of all displays and temporary signage in hotel public areas.
 </li>
 <li>
 Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.
 </li>
 <li>
 Supervises the in-house graphic designer and/or print shop.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Marketing Communications

Living Stones Group

<div>
 
 
 IT Support Engineer
 
 
 
 
 
 
 
 Highlight:
 
 The IT Support Engineer (L1) holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries and regions. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 Hours:
 
 This position is a full-time 40-hour per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Knowledge of system security (e.g., intrusion detection systems) and data backup and recovery. &nbsp;
 </li>
 <li>
 Maintains and administers computer networks and related computing environments. &nbsp;
 </li>
 <li>
 Has Hands-on experience in networking, routing, and switching. &nbsp;
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. &nbsp;
 </li>
 <li>
 Manage file servers and printer servers. &nbsp;
 </li>
 <li>
 Manage hardware and software assets. &nbsp;
 </li>
 <li>
 Ability to create accurate network diagrams and documentation for designing and planning network communication systems. &nbsp;
 </li>
 <li>
 Handling Outlook and mailbox-related issues &nbsp;
 </li>
 <li>
 Walk customers through installing applications and computer peripherals. &nbsp;
 </li>
 <li>
 Ask targeted questions to diagnose problems. &nbsp;
 </li>
 <li>
 Conduct remote troubleshooting. &nbsp;
 </li>
 <li>
 Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role &nbsp;
 </li>
 <li>
 Hands-on experience with Windows/Linux OS environments
 </li>
 </ul>
 
 
 
 
 
 
 Language Skills:
 
 
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in Arabic and English.
 </li>
 </ul>
 
 &nbsp;&nbsp;
 
 
 
 
 Requirements:
 
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 Very good internet connectivity from remote work location.
 
 </li>
 <li>
 
 Degree in computer science or information technology.
 
 </li>
 <li>
 
 CCNA certification is required. Microsoft, Linux, or Cisco certifications are advantageous. &nbsp; &nbsp;
 
 </li>
 <li>
 
 Prior experience in tech support, desktop support, or a similar role. &nbsp;
 
 </li>
 <li>
 
 Proficiency in the following areas of technical support:
 
 </li>
 </ul>
 
 
 -Microsoft 365, including Outlook, SharePoint, OneDrive, Security and MFA.
 
 
 
 
 -Windows/Mac and desktop support proficiency
 
 
 
 
 -Remote desktop applications and help desk software.
 
 
 
 
 -Active Directory (AD) and Identity
 
 
 
 
 -Networking and connectivity
 
 
 
 
 -MSP tools and methodology
 
 
 <ul>
 <li>
 
 Attention to detail and ability to follow standard operating procedures (SOP) with good documentation and problem-solving skills. &nbsp;
 
 </li>
 <li>
 
 Excellent interpersonal skills. &nbsp;
 
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly, written and verbally, to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 
 
 Physical Ability:
 
 
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

IT Support Engineer (L1)

Four Seasons Hotels & Resorts Egypt

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt&rsquo;s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo&rsquo;s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh&rsquo;s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.
 
 
 
 Graphic Designer &ndash; Four Seasons Hotel Cairo at Nile Plaza, Egypt
 
 
 
 
 About Four Seasons Hotel Cairo At Nile Plaza, Egypt
 
 
 
 Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
 
 
 We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.
 
 
 
 The Role Of Graphic Designer
 
 
 
 At
 
 Four Seasons Hotels and Resorts Egypt
 
 , we believe in the power of design to elevate every guest experience. We&rsquo;re seeking a
 
 Graphic Designer
 
 with a keen eye for detail, a passion for storytelling, and a flair for elegant, brand-consistent visuals. We are currently seeking the creative talent a Full-time talented Graphic designer, As part of our in-house creative team, you&rsquo;ll help bring the Four Seasons vision to life&mdash;across digital, print, and experiential touchpoints. From crafting social media content to designing refined marketing materials, your work will reflect the warmth, sophistication, and excellence that define our brand.
 
 
 
 Our Ideal Graphic Designer
 
 
 
 We are seeking a creative professional with strong proficiency in design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) and related tools. The ideal candidate has a solid understanding of typography, color theory, and layout composition, paired with excellent communication skills to clearly present ideas and collaborate effectively across teams. We value creativity and problem-solving, with the ability to develop innovative design solutions and adapt constructively to feedback. Strong time management skills and the ability to prioritize tasks to meet deadlines are essential. A degree in graphic design or a related field &mdash; or equivalent relevant experience &mdash; is required.
 
 
 In this role, you will support design production by creating and refining visual elements such as images, layouts, and social media content. You&rsquo;ll collaborate closely with the art director and wider team to develop designs that align with brand guidelines and maintain consistency across all platforms. The position offers opportunities to grow your skills through hands-on experience with design software, exposure to industry trends, and practical application of design principles. Key to your success will be strong time management and the ability to meet deadlines while ensuring accuracy and attention to detail in every project. You&rsquo;ll also play a role in conceptualizing design ideas and presenting them effectively to team members.
 
 
 
 Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.
 </li>
 <li>
 Comprehensive private medical insurance, Dental/disability/life insurance
 </li>
 <li>
 Retirement benefits/pension
 
 
 </li>
 </ul>
 
 Learn more about what it is like to work at Four Seasons - visit us:
 
 
 
 <ul>
 <li>
 https://www.linkedin.com/company/four-seasons-hotels-and-resorts
 </li>
 <li>
 https://www.facebook.com/FourSeasonsJobs
 
 
 </li>
 </ul>
 In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.
 
 
 We look forward to receiving your application
 
 !
 
</div>

Graphic Designer

Confidential

<div>
 
 
 Job Summary
 
 
 
 The Area Sales Manager plays a critical role in driving sales excellence across assigned clubs by enhancing sales performance, lead management, and customer journey consistency. This role partners closely with Area Business Managers (ABMs) and Club Managers to monitor results, coach sales teams, and ensure the full implementation of sales standards and national campaigns&mdash;ultimately driving sustained revenue growth and member acquisition.
 
 
 
 
 
 
 Key Functional Responsibilities
 
 
 <ul>
 <li>
 Monitor and analyze sales KPIs across clubs, including leads, conversions, acquisitions, retention, and churn.
 </li>
 <li>
 Conduct regular club visits to audit sales execution, lead management practices, and promotional activities.
 </li>
 <li>
 Analyze sales data and trends to identify gaps, improvement opportunities, and corrective actions.
 </li>
 <li>
 Ensure consistent implementation of company sales processes, standards, and member experience guidelines across all clubs.
 </li>
 <li>
 Support ABMs in designing and executing monthly sales action plans aligned with area targets.
 </li>
 <li>
 Train, mentor, and coach Club Managers, Front Desk teams, and Membership Consultants to enhance sales capability and customer engagement.
 </li>
 <li>
 Identify low-performing clubs or individuals and implement targeted improvement and follow-up plans in coordination with ABMs.
 </li>
 <li>
 Conduct quality checks and structured coaching sessions to strengthen selling behaviors and service delivery.
 </li>
 <li>
 Support onboarding, performance management, and development of new joiners within club sales teams.
 </li>
 <li>
 Collaborate closely with ABMs and Club Managers to align priorities, track progress, and implement corrective measures.
 </li>
 <li>
 Coordinate with the National Sales Manager on campaign execution, sales tools, and standards.
 </li>
 <li>
 Prepare and share performance reports with ABMs and the Regional Director, highlighting challenges, insights, and recommendations.
 </li>
 <li>
 Maintain accurate documentation of sales audits, coaching sessions, and improvement initiatives.
 </li>
 <li>
 Ensure all sales activities comply with company policies, brand standards, and member experience requirements.
 </li>
 <li>
 Perform additional duties as assigned by the Regional Director, including targeted interventions for clubs requiring sales coaching or corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Key Managerial Responsibilities
 
 
 <ul>
 <li>
 Cascade functional sales strategies into clear departmental business plans, ensuring vertical and horizontal alignment.
 </li>
 <li>
 Lead and manage the achievement of objectives by setting individual targets, monitoring performance, and motivating teams.
 </li>
 <li>
 Develop and manage departmental budgets, ensuring financial performance aligns with approved plans.
 </li>
 <li>
 Implement and monitor departmental policies, procedures, and controls to ensure compliance and service excellence.
 </li>
 <li>
 Identify and drive continuous improvement initiatives focused on productivity, sustainability, and cost optimization.
 </li>
 <li>
 Ensure timely, accurate preparation of departmental reports in line with company policies and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Job Competencies
 
 
 
 
 Behavioural Competencies (Advanced Level):
 
 
 <ul>
 <li>
 Business Acumen
 </li>
 <li>
 Driving &amp; Leading Change
 </li>
 <li>
 Developing &amp; Empowering People
 </li>
 <li>
 Strategic Thinking
 </li>
 <li>
 Creativity &amp; Innovation
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 CRM Systems &ndash; Advanced
 </li>
 <li>
 Sales Forecasting &ndash; Expert
 </li>
 <li>
 Data Analysis &ndash; Advanced
 </li>
 <li>
 Market Research &ndash; Advanced
 </li>
 <li>
 Customer Engagement &ndash; Advanced
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 
 Experience:
 
 </li>
 <li>
 Minimum 2 years in a related role.
 </li>
 <li>
 At least 2 years in sales management, preferably within the health and fitness industry.
 </li>
 <li>
 Proven track record of achieving sales targets and driving revenue growth.
 </li>
 <li>
 Strong analytical, coaching, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is a high-impact leadership role offering the opportunity to shape sales performance, develop teams, and directly influence business growth across multiple locations.
 
 
 
 
 
 #AreaSalesManager #SalesLeadership #SalesManagement #BusinessGrowth #RevenueGrowth #LeadershipOpportunity
 
 
 #HealthAndFitness #FitnessIndustry #MultiSiteManagement #RetailSales #CustomerExperience #MemberAcquisition
 
 
 #CRM #SalesStrategy #SalesCoaching #DataDrivenSales #SalesPerformance #TeamDevelopment
 
 
 #NowHiring #HiringNow #CareerOpportunity #ManagementJobs #SalesJobs
 
 
 
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Area Sales Manager – Sports Division

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