assistant front desk manager

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
 </li>
 <li>
 Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
 </li>
 <li>
 Establish and maintain effective employee relations
 </li>
 <li>
 Assist the Director of Front Office in employee related matters such as appraising and consulting
 </li>
 <li>
 Assist in the preparation of statistical, performance and forecast reports as necessary in order
 
 
 </li>
 </ul>
 to facilitate annual budget and strategic plan preparation and provide management with marketing information
 
 
 <ul>
 <li>
 Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-
 
 
 Understanding the Business
 
 
 Influencing Outcomes
 
 
 Planning for Business
 
 
 Team Building
 
 
 Valuing Diversity
 
 
 Leading People
 
 
 Adaptability
 
 
 Drive for Results
 
 
 Customer Focus
 
 
 Managing Operations
</div>

Assistant Director of Front Office

Leaders Training Center

Date Posted: December 20, 2025 Salary: QAR 1,800 per month (Full Package)Job Title: Assistant Admin / Receptionist (Male) Employment Type: Full-Time | Onsite Location: Doha, Qatar Company: Leaders Training CentreAbout the Role Leaders Training Centre is seeking a proactive, organised, and customer-focused Assistant Admin / Receptionist to join our professional team. This role is ideal for a motivated individual who enjoys interacting with visitors, managing administrative tasks, and ensuring smooth daily operations in a dynamic training environment.Key Responsibilities<ul><li>Welcome and assist visitors and learners in a courteous and professional manner.</li><li>Provide information on training programmes, schedules, and services.</li><li>Handle administrative tasks, including record keeping, documentation, and correspondence.</li><li>Coordinate meetings, classes, and training sessions using scheduling tools.</li><li>Maintain a professional, clean, and organised reception area.</li><li>Support internal teams with operational and event coordination activities.</li><li>Collaborate with different departments to ensure efficient workflow and service delivery.</li><li>Identify opportunities to improve administrative and operational processes.</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree (mandatory).</li><li>Energetic, professional, and customer-oriented personality.</li><li>Excellent communication and interpersonal skills.</li><li>Strong multitasking, organisational, and problem-solving abilities.</li><li>Proficiency in MS Office and administrative/scheduling tools.</li><li>Minimum 3 years of experience in a similar administrative or front desk role.</li></ul>How to Apply Interested candidates can apply by submitting:<ul><li>Updated CV (Email subject line: Assistant Admin / Receptionist)</li><li>Short video introduction (1&ndash;2 minutes) via WhatsApp highlighting your experience</li></ul>Contact:<ul><li>Email: faheema@leaders.qa</li><li>WhatsApp: +974 70041907</li></ul>Job Type: Full-timeJob Type: Full-timePay: QAR1,800.00 per monthApplication Question(s):<ul><li>Please share a short 1-2 mins Video introduction on official WhatsApp: +974 3005 8021</li><li>Are you available to work full-time onsite in Doha, Qatar?</li><li>Are you proficient in using MS Office applications and calendar scheduling tools?</li><li>Do you have strong communication and multitasking abilities?</li><li>Are you available to join immediately, accepting a salary of 2300 QAR per month plus accommodation?</li><li>Are you comfortable handling customers, scheduling meetings, training sessions, management &amp; record keeping?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Administrative task or Front Desk: 3 years (Required)</li></ul>Language:<ul><li>Excellent English? (Required)</li></ul>Work Location: In person

Assistant Admin / Receptionist

One Imperium

We are seeking a professional, friendly, and well-presented Female Receptionist who is fluent in Tagalog to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.Key Responsibilities<ul><li>Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines.</li><li>Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards.</li><li>Follow all front desk opening and closing procedures, including system logins and logouts.</li><li>Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures.</li><li>Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience.</li><li>Direct members and guests to the appropriate department or team based on their inquiries.</li><li>Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.</li></ul>Qualifications &amp; Requirements<ul><li>Female candidate preferred.</li><li>Fluent in Tagalog; basic to good English communication skills are an advantage.</li><li>Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment.</li><li>Professional appearance with a friendly and service-oriented attitude.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer literacy and experience using front desk or booking systems.</li></ul>Working Conditions<ul><li>Front desk&ndash;based role with frequent interaction with members and guests.</li><li>Shift-based schedule, including weekends and holidays as required.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per month

Female Receptionist (Tagalog Speaker)

GRAND LEGACY HOTEL

Front Office Operations<ul><li>Supervise daily front desk activities and shift operations</li><li>Ensure room assignments, rates, and billing are accurate</li><li>Monitor cash handling, postings, and night audit readiness</li><li>Ensure compliance with hotel policies and brand standards</li></ul>Staff Supervision<ul><li>Supervise, train, and motivate front office team members</li><li>Prepare duty rosters and manage staff attendance</li><li>Conduct shift briefings and performance feedback</li><li>Assist in onboarding and training new employees</li></ul>Coordination &amp; Administration<ul><li>Coordinate with Housekeeping, Engineering, and Sales for room status and guest needs</li><li>Prepare daily reports and handover logs</li><li>Assist the Front Office Manager with administrative duties</li><li>Ensure safety, security, and emergency procedures are followed</li></ul>Requirements &amp; Qualifications<ul><li>Diploma or degree in Hotel Management or related field preferred</li><li>Minimum 2&ndash;3 years of front office experience, with supervisory exposure</li><li>Strong communication and leadership skills</li><li>Proficiency in hotel PMS (Opera or similar systems preferred)</li><li>Good knowledge of cash handling and guest relations</li><li>Ability to work shifts, weekends, and holidays</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: QAR2,800.00 per month

Front office supervisor

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
As an Assistant Concierge Manager with us, your role is to execute the Service Promise to our Guests through the proper training provided and the Brands' Service Essentials. In order to deliver on this promise, it all starts with the right attitude and a smile. Your role is to make what seems to be impossible and unusual happen!<ul><li>Overlook the daily operations of the whole Concierge department.</li><li>Coach, lead, guide and direct the efforts of the team of Concierge Agents.</li><li>Approve and adjust schedules as required based on business volume forecasts.</li><li>Provide feedback, seizes training and coaching opportunities with Colleagues.</li><li>Support training initiatives and provides a training role as required.</li><li>Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.</li><li>Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.</li><li>Maintain a network of service providers for the efficient conduct in coordinating guest requirements.</li><li>Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.</li><li>Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.</li><li>Respond to queries positively.</li><li>Follow through all endorsements at the concierge and ensure completion.</li><li>Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.</li><li>Be transparent and responsible on matters involving finances.</li><li>Maintain absolute integrity and trustworthiness in the team.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Manage the daily documentation/recording of bills particularly filing of receipts.</li><li>Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.</li><li>Monitor responsible use of all available systems and equipment in the hotel.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP's (Standard Operating Procedures) including all safety policies</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Other duties as assigned.</li></ul> 
Qualifications<ul><li> 
Passion for guest service</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly responsible &amp; reliable.</li><li>Fluency in English, secondary language preferred.</li><li>Member of Les Cles D'Or is preferred.</li><li>Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Ability to work cohesively with fellow colleagues as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul></div>

Assistant Concierge Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 As an Assistant Concierge Manager with us, your role is to execute the Service Promise to our Guests through the proper training provided and the Brands' Service Essentials. In order to deliver on this promise, it all starts with the right attitude and a smile. Your role is to make what seems to be impossible and unusual happen!
 
 
 <ul>
 <li>
 Overlook the daily operations of the whole Concierge department.
 </li>
 <li>
 Coach, lead, guide and direct the efforts of the team of Concierge Agents.
 </li>
 <li>
 Approve and adjust schedules as required based on business volume forecasts.
 </li>
 <li>
 Provide feedback, seizes training and coaching opportunities with Colleagues.
 </li>
 <li>
 Support training initiatives and provides a training role as required.
 </li>
 <li>
 Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
 </li>
 <li>
 Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
 </li>
 <li>
 Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
 </li>
 <li>
 Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
 </li>
 <li>
 Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
 </li>
 <li>
 Respond to queries positively.
 </li>
 <li>
 Follow through all endorsements at the concierge and ensure completion.
 </li>
 <li>
 Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
 </li>
 <li>
 Be transparent and responsible on matters involving finances.
 </li>
 <li>
 Maintain absolute integrity and trustworthiness in the team.
 </li>
 <li>
 Adhere to the established financial guidelines and control all costs.
 </li>
 <li>
 Manage the daily documentation/recording of bills particularly filing of receipts.
 </li>
 <li>
 Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
 </li>
 <li>
 Monitor responsible use of all available systems and equipment in the hotel.
 </li>
 <li>
 Promotes and follows a safe work environment.
 </li>
 <li>
 Promotes and leads a service driven, results driven work environment.
 </li>
 <li>
 Follows departmental SOP's (Standard Operating Procedures) including all safety policies
 </li>
 <li>
 Promote all hotel services, offers and facilities and their operating hours.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Passion for guest service
 </li>
 <li>
 Excellent written and verbal communication, interpersonal and leadership skills.
 </li>
 <li>
 Highly organized, results-oriented with the ability to be flexible and work well under pressure.
 </li>
 <li>
 Strong interpersonal and problem solving abilities.
 </li>
 <li>
 Highly responsible &amp; reliable.
 </li>
 <li>
 Fluency in English, secondary language preferred.
 </li>
 <li>
 Member of Les Cles D'Or is preferred.
 </li>
 <li>
 Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry.
 </li>
 <li>
 Must have the ability to handle a multitude of tasks and Guest requests.
 </li>
 <li>
 Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
 </li>
 <li>
 Ability to work cohesively with fellow colleagues as part of a team.
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times.
 </li>
 </ul>
</div>

Vistas Global

Job SummaryThe Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for providing a professional and welcoming front-desk experience, managing incoming communications, and supporting basic administrative tasks to ensure smooth daily operations.Key ResponsibilitiesFront Desk &amp; Customer Service<ul><li>Greet and welcome visitors in a professional and courteous manner</li><li>Manage visitor sign-in procedures and issue visitor badges as required</li><li>Answer, screen, and direct incoming phone calls efficiently</li><li>Respond to general inquiries and direct them to the appropriate departments</li></ul>Administrative Support<ul><li>Receive, sort, and distribute mail and deliveries</li><li>Maintain front desk records, logs, and appointment schedules</li><li>Assist with data entry, filing, and document management</li><li>Support administrative and office staff with ad-hoc tasks as needed</li></ul>Coordination &amp; Communication<ul><li>Liaise with internal departments to ensure smooth visitor flow</li><li>Coordinate meeting room bookings and notify participants of arrivals</li><li>Maintain communication with security and facilities teams when required</li></ul>Office Management<ul><li>Ensure reception and waiting areas are clean, organized, and presentable</li><li>Monitor and request office supplies related to front desk operations</li><li>Follow company policies, procedures, and confidentiality guidelines</li></ul>Qualifications &amp; SkillsEducation &amp; Experience<ul><li>High school diploma or equivalent (Diploma or Bachelor&rsquo;s degree preferred)</li><li>Previous experience in a receptionist, front desk, or customer service role preferred</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills</li><li>Strong interpersonal and customer service skills</li><li>Professional appearance and demeanor</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Basic computer skills (MS Office, email, office systems)</li><li>Attention to detail and reliability</li></ul>Job Type: Full-timePay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>Do you agree with the provided salary bracket?</li></ul>Experience:<ul><li>receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>QID with at least 3 months validity (Preferred)</li></ul>

Receptionist

Explore 665+ Assistant front desk manager in Doha Qatar this January. Find roles across top companies and apply now to boost your career.

665 assistant front desk manager jobs IN Doha Qatar

Assistant Director of Front Office

Assistant Admin / Receptionist

Female Receptionist (Tagalog Speaker)

Front office supervisor

Assistant Concierge Manager

Assistant Concierge Manager

Receptionist