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assistant guest experience manager

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div> 
<div></div>
<ul><li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul> 
<div> 
Key accountabilities</div> 
<div></div>
<ul><li>Responsible for the efficient and smooth operations of the arrival and departure experiences, ensuring impeccable service to hotel guests, with a focus on the guests, a heartfelt welcome and personalised experiences.</li>
<li>Responsible for daily operational issues within the Guest Experience Team including accurate scheduling, service recovery, continuous coverage, and efficient service delivery.</li>
<li>Create unique, personalized, and discreet customer recognition opportunities from knowledge and interpretation of preferences.</li>
<li>Ensure compliance with all relevant data privacy regulations, and security of customer information.</li>
<li>Maintain close guest contact while managing guest feedback, ensuring elevated service recovery to exceed guest expectations.</li>
<li>Develop, motivate, supervise, and coach the Guest Experience Executives in maintaining a culture in compliance with mission, vision, values, and HSH core principles.</li>
<li>Ensuring rotational responsibility for night audit shifts on a weekly basis.</li></ul> 
<div>
</div><div>General requirements</div> 
<div></div>
<ul><li>Minimum 3-years&rsquo; experience in a similar role within Front Office in a Luxury Hotel environment with similar standards and expectations.</li>
<li>Highly committed, passionate, and able to work in different shifts.</li>
<li>Possesses foresight, proactiveness with an excellent analytical ability. Quick thinker, on top of the situation and commendable decision-making skills.</li>
<li>Excellent oral and written communication and able to work under pressure, extend flexibility and remain efficient, effective, and engaging at all times.</li>
<li>Fluent in English and Turkish communication proficiency. Expertise in a third language would be desirable.</li></ul> 
<div>
</div><div>We would be delighted to receive your CV and will liaise directly with suitable applicants.</div><div> 
</div>
<div>The Peninsula Istanbul
</div><div></div><div>Set along the shimmering Bosphorus waterfront, The Peninsula Istanbul spans four exquisite buildings&mdash;three of which are historic and beautifully restored. Offering stunning views of the historic Topkapi Palace, the hotel seamlessly combines timeless elegance.
</div>
<div></div><div>Arriving in style, guests can reach the hotel by sea, land, or air, utilising the nearby helipad at Galataport or via our new motor yacht, PEN 1.</div></div><div></div>

Assistant Guest Experience Manager

Hilton

<div>Waiter/ess
A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. 
 
 
What will I be doing?
This position reports to the Assistant F&amp;D Manager.
As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents</li>
<li>Ensure knowledge of menu and all products</li>
<li>Ensure mis-en-place is well stocked at all floor stations</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for?
A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering high levels of customer service</li>
</ul>What&rsquo;s in it for me?
<ul><li>Competitive Salary &amp; Wages</li>
<li>Private Health Insurance</li>
<li>Complimentary Dry Cleaning for Business Attire</li>
<li>Monthly Transportation Fee</li>
<li>Complimentary Shuttle Bus</li>
<li>Discounted Indoor Parking Privileges</li>
<li>Complimentary Employee Meals</li>
<li>&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members</li>
<li>Career and development opportunities in Hilton Hotels Worldwide</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program</li>
</ul>Specifically, we look for demonstration of these Hilton Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do.</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Waiter/ess

<div>
 An Guest Operations Manager is responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience while working across departments to ensure well executed events.
 
 
 
 What will I be doing?
 
 
 
 As an Guest Operations Manager, you will be responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience. An Guest Operations Manager will also be required to liaise with the Operation and Maintenance teams to ensure well executed events. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Ensure all operations and guest service functions are carried out as per the guest's instructions, with efficient use of resources and technical equipment
 </li>
 <li>
 Ensuring all departments are kept informed of guest needs and feedback
 </li>
 <li>
 Support Operations Management team to respond immediately to changes received
 </li>
 <li>
 Ensure high levels of communication are maintained between the Operations Department and other departments
 </li>
 <li>
 Assist in ensuring all function spaces are well maintained and complete monthly maintenance checks of all function spaces with the Operations Manager; develop maintenance program with in-house technicians and contractors
 </li>
 <li>
 Liaise daily with the engineering department to ensure equipment is in place and provide feedback on overall performance and availability
 </li>
 <li>
 Ensure relevant members of the team are fully trained in all aspects of the job i.e. technical equipment, knowledge of space and food offerings etc.), and that ongoing training is in place
 </li>
 <li>
 Guest Operations Manager with training needs and development
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas
 </li>
 <li>
 Ensure that staffing levels are maintained
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Be environmentally aware
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Guest Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Customer Service experience in supervisory or higher capacity
 </li>
 <li>
 Ability to listen and respond to demanding guest needs
 </li>
 <li>
 Excellent leadership skills
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Excellent grooming standards
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in similar role
 </li>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Passion for delivering exceptional levels of guest service
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hampton by Hilton Zeytinburnu
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hampton by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Operations Manager

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 
 Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
 
 
 
 Four Seasons Private Residences at Istanbul is seeking an Assistant Residences Manager. Don't miss this unique opportunity to be part of our award-winning team, while excelling your career with the world's leading Luxury Hotel&amp;Resorts and Residences company!
 
 
 
 Join our Team
 
 
 
 At
 
 Four Seasons Private Residences Istanbul
 
 , we are committed to creating exceptional experiences not only for our residents and guests but also for our colleagues. We believe in fostering a culture of excellence, respect, and growth&mdash;where every team member feels valued and empowered to thrive.
 
 
 We are now seeking a
 
 Residences (Assistant) Manager
 
 to join our dedicated team. This role is an exciting opportunity to contribute to the daily success of our luxury residential community, while developing your career within one of the world&rsquo;s most renowned hospitality brands.
 
 
 
 About Four Seasons Istanbul Private Residences
 
 
 
 The Four Seasons Private Residences are situated right where the districts of Ulus, Etiler and Levent converge, at the heart of a location which pulses with life and culture.
 
 
 History and future, contemporary and traditional civilization, and art and pop culture all come together in one place, as the region showcases the city&rsquo;s most upscale shopping districts, renowned culinary destinations, and dynamic entertainment options. The Etiler neighbourhood of the Besiktas district, is one of the most prestigious and exclusive residential areas of Istanbul located on the European side of the Bosphorus.
 
 
 The property will be spread over multiple low-rise buildings, consisting of 82 apartments, in the range from 1-6 bedrooms. Operated by Four Seasons, the homeowners experience best in class amenities including a Bar-Lounge Area, Meeting Room, Kid&rsquo;s Playroom, Golf Simulator, Cinema, Pool, and Fitness/Spa facilities.
 
 
 As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to continue to define and establish the operating model for standalone Four Seasons Private Residences.
 
 
 As the leader in branded residences, Four Seasons currently operates 53 residential properties in 21 countries and majority of the projects in our pipeline contain a residential component.
 
 
 
 Assistant Residences Manager
 
 
 
 The Residences (Assistant) Manager plays a key role in the seamless daily operation of the residential community. This position is responsible for owner relations, project coordination, and ensuring the highest level of personalized service for residential owners.
 
 
 Working closely with the Director of Residences and Residences Manager, this role requires strong leadership skills, excellent communication abilities, and proven experience in luxury hospitality or branded residences.
 
 
 
 Key Responsibilities
 
 
 
 
 Resident Experience &amp; Coordination
 
 
 
 <ul>
 <li>
 Act as the primary liaison between residents and internal departments including Concierge, Engineering, Housekeeping, and Security.
 </li>
 <li>
 Ensure consistent delivery of personalized service by maintaining accurate resident profiles.
 </li>
 <li>
 Engage directly with residents to address feedback, resolve concerns, glitches, solve problems and update Golden HOME with accurate information.
 
 
 </li>
 </ul>
 
 Engineering &amp; Maintenance Oversight
 
 
 
 <ul>
 <li>
 Support the planning and execution of projects requiring unit access or impacting shared facilities.
 </li>
 <li>
 Conduct regular inspections of common areas and coordinate corrective actions with Engineering and Landscaping teams.
 </li>
 <li>
 Communicate progress of in-unit works and coordinate timelines with residents and relevant departments.
 
 
 </li>
 </ul>
 
 Leadership &amp; Human Resources
 
 
 
 <ul>
 <li>
 Partner with People &amp; Culture and Learning &amp; Development teams to support recruitment, training, and disciplinary processes for residential employees.
 </li>
 <li>
 Foster a positive, ethical work environment while leading by example and supporting team development.
 </li>
 <li>
 Collaborate with Security to ensure safety initiatives and emergency response protocols are effectively in place.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 
 Behavioral
 
 
 
 <ul>
 <li>
 Professional, approachable, and service-oriented
 </li>
 <li>
 Detail-focused with excellent organizational and multitasking skills
 </li>
 <li>
 Demonstrates initiative, sound judgment, and confidentiality
 </li>
 <li>
 Adaptable under pressure with strong interpersonal skills
 
 
 </li>
 </ul>
 
 Technical
 
 
 
 <ul>
 <li>
 Fluent in English (written and verbal)
 </li>
 <li>
 Proficient in Microsoft Office programs.
 </li>
 <li>
 Experience in branded residences or hospitality leadership
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 <ul>
 <li>
 Competitive Salary &amp; Wages
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Excellent Learning and Development opportunities
 </li>
 <li>
 Complimentary Accommodation at other Four Seasons Hotels and Resorts
 </li>
 <li>
 Complimentary Dry Cleaning for Business Attire
 </li>
 <li>
 Complimentary Employee Meals... and so much more!
 </li>
 <li>
 Learn more about what it is like to work at Four Seasons
 
 
 </li>
 </ul>
 
 Jobs Legal Disclaimer
 
 
 
 7 Nisan 2016 tarihli Resmi Gazetede y&uuml;r&uuml;rl&uuml;&gbreve;e giren 6698 Say&inodot;l&inodot; Ki&scedil;isel Verileri Koruma Kanununa istinaden, &ouml;zge&ccedil;mi&scedil;inizde yer alan ki&scedil;isel bilgileriniz kurum b&uuml;nyesinde olu&scedil;acak mevcut ve gelecek i&scedil;e al&inodot;m talepleri do&gbreve;rultusunda istihdam ama&ccedil;l&inodot; kullan&inodot;lacak olup, ki&scedil;isel bilgileriniz veri taban&inodot;m&inodot;zda gizlilik i&ccedil;erisinde saklanacakt&inodot;r. &Ouml;zge&ccedil;mi&scedil;inizin veri taban&inodot;m&inodot;zda istemedi&gbreve;iniz takdirde privacy.istanbul.res@fourseasons.com adresi ile ileti&scedil;ime ge&ccedil;menizi rica ederiz.
</div>

Assistant Residences Manager

<div>Food and Drink Manager - Conrad Istanbul Bosphorus
A Food and Drink Manager is responsible for managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
What will I be doing? 
As a Food and Drink Manager, you are responsible for managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience. A Food and Drink Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage all Food and Drink Outlet operations</li><li>
Maintain exceptional levels of customer service</li><li>
Ensure compliance of brand standards</li><li>
Recruit, manage, train and develop the Food and Drink team</li><li>
Manage guest queries in a timely and efficient manner</li><li>
Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li><li>
Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Develop menus with other members of Food and Drink team</li><li>
Accountable for monthly stock takes</li><li>
Incentivise team members to maximize sales and revenue</li><li>
Carry out annual and mid-year appraisals with Managers under your responsibility</li><li>
Evaluate guest satisfaction levels with a focus on continuous improvement</li><li>
Ensure communication meetings are conducted and post-meeting minutes generated</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Food and Drink Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Management and/or supervisory Food and Drink experience</li><li>
Able to meet financial targets
</li><li>Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Degree in relevant area</li><li>
Passion for delivering exceptional levels of guest service</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Food and Drink Manager - Conrad Istanbul Bosphorus

Marriott International

<div>Additional Information 
Job Number25153612 
Job CategoryFood and Beverage &amp; Culinary 
LocationIstanbul Marriott Hotel Sisli, Abide-i Hurriyet Caddesi No.142 , Sisli, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34381 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Mgr-Restaurant I

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles. 
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 
Job Description 
At Raffles Istanbul, the Personal Assistant to the General Manager plays a pivotal role in supporting the hotel's leadership by ensuring seamless communication, efficient coordination, and elevated executive support. This role is essential in maintaining the legendary service and attention to detail that defines the Raffles brand.
You will serve as the right hand of the General Manager, managing daily schedules, preparing strategic reports, coordinating with department heads, and acting as a key liaison between the GM&rsquo;s office and internal or external stakeholders. Discretion, professionalism, and proactive thinking are critical to success in this high-impact position.
You will also contribute to enhancing the hotel's culture and performance by being a role model of respect, integrity, and service excellence &mdash; aligning with our Raffles philosophy of Respect, Belonging, Integrity, Empowerment, and Excellence. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Ability to manage multiple projects and follow-ups across departments efficiently.</li><li>
Experience in compiling executive-level documents, decks, and performance summaries</li><li>
Ability to anticipate the GM&rsquo;s needs and take initiative to resolve issues independently</li><li>
Skilled at organizing itineraries, handling protocol, and ensuring a seamless guest experience during key visits</li></ul> 

Additional Information 
Privacy Notice for Job Applicants
Zorlu Yap&#305; Yat&#305;r&#305;m Anonim &#350;irketi Zorlu Center Otelcilik &#350;ubesi, located at Levaz&#305;m Mah. Vadi Cad. Zorlu Center No:2 &#304;&ccedil; Kap&#305; No: 170 Be&#351;ikta&#351;/&#304;stanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates. 
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Executive Assistant to General Manager

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