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assistant manager customer support experience

Yulu

<div>
 
 
 About Yulu
 
 
 
 Yulu is India&rsquo;s leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly.
 
 
 Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation.
 
 
 Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to reduce congestion, cut emissions, and transform how India moves &mdash; one ride at a time.
 
 
 With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we&rsquo;re not just building EVs &mdash; we&rsquo;re building the future of urban mobility in India.
 
 
 
 
 
 🔗 Learn more: www.yulu.bike
 
 
 
 
 
 
 Role Summary:
 
 
 
 We are looking for a detail-oriented and proactive Operations &amp; Automation Executive to join our team. This role demands proficiency in PowerPoint, Excel, analytics, and chatbot management. You will play a critical role in supporting internal operations, driving efficiency, and enhancing our customer support automation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Presentation &amp; Reporting:
 
 </li>
 <li>
 Build and maintain impactful PowerPoint presentations for internal and external stakeholders.
 </li>
 <li>
 Translate data insights into visual formats for monthly/quarterly business reviews.
 </li>
 <li>
 
 Data &amp; Analytics:
 
 </li>
 <li>
 Work with large datasets using Excel (pivot tables, VLOOKUP, data visualization, etc.).
 </li>
 <li>
 Analyze trends from customer interactions and support data to generate actionable insights.
 </li>
 <li>
 Support weekly/monthly dashboards for leadership reviews.
 </li>
 <li>
 
 Chatbot Management:
 
 </li>
 <li>
 Own and update chatbot content, flows, FAQs, and fallback scenarios.
 </li>
 <li>
 Collaborate with CX and product teams to identify new opportunities for automation.
 </li>
 <li>
 Monitor chatbot performance metrics (such as drop-offs and resolution rates) and drive continuous improvement.
 </li>
 <li>
 
 Cross-functional Coordination:
 
 </li>
 <li>
 Liaise with internal teams (CX, product, tech) to ensure chatbot and reporting alignment.
 </li>
 <li>
 Work closely with outsourced partners for operational consistency and data integrity.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 2&ndash;4 years of relevant work experience in operations, analytics, or automation.
 </li>
 <li>
 Advanced Excel skills (data cleaning, formulas, pivoting, charts).
 </li>
 <li>
 Strong PowerPoint skills with a good design sense.
 </li>
 <li>
 Hands-on experience managing chatbots (e.g., Yellow.ai, Intercom, Freshchat, or similar platforms).
 </li>
 <li>
 Analytical mindset with a strong eye for detail.
 </li>
 <li>
 Comfortable working in fast-paced, high-growth environments.
 </li>
 <li>
 Basic understanding of customer support metrics and automation tools is a plus.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in a B2C or mobility/tech startup environment.
 </li>
 <li>
 Working knowledge of Google Sheets, Looker Studio, or SQL (optional but preferred).
 </li>
 </ul>
 
 
</div>

Assistant Manager – Customer Support & Experience

Amazon

<div>
 
 Description
 
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The SBS - Assistant Brand Manager will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the SBS - Assistant Brand Manager will also help brands leverage Amazon&rsquo;s tools and programs to improve on their business inputs.
 
 
 We are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team.
 
 
 
 About The Role
 
 
 
 As a SBS - Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.
 
 
 The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon&rsquo;s most important partners and vendors, as well as with internal colleagues and groups.
 
 
 
 Responsibilities
 
 
 
 This person will have responsibility for:
 
 
 <ul>
 <li>
 Building selection: Identify selection gaps. Track brand&rsquo;s offline catalogue to ensure all relevant selection is present on Amazon.
 </li>
 <li>
 Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectives
 </li>
 <li>
 Business Advice: Support participation of brand in Amazon programs
 </li>
 <li>
 Availability: Ensuring continuous availability of products
 </li>
 <li>
 Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in financial analysis, retail buying, retail planning &amp; allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Karnataka
 
 
 Job ID: A3014001
</div>

SBS - Assistant Brand Manager, Home

Sr. Engineer/Assistant Manager/Deputy Manager

AkzoNobel

<div>
 
 About AkzoNobel
 
 
 
 Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.
 
 
 For more information please visit www.akzonobel.com
 
 
 &copy; 2024 Akzo Nobel N.V. All rights reserved.
 
 
 <ul>
 <li>
 Job Description
 </li>
 <li>
 Purpose/Key Objectives of the Job
 
 
 </li>
 </ul>
 What is the primary purpose of this job? Describe the 5-6 main objectives of the job and the approximate % of time spent performing each objective.
 
 
 <ul>
 <li>
 Work as RM Planner for India Coatings (MPY, Powder, ASC, ICO) to ensure the required service to the customer and the appropriate balance with costs and inventory for both finished goods and materials.
 </li>
 <li>
 Be the interface for RM Supply Planning with Country BU Teams, IN Manufacturing Leadership, ISC Finance, RDI etc
 </li>
 <li>
 Ensure the region is meeting the targets month after month in terms of OTIF (Delivery Capability), Inventory (DIO) and SLOBs (%) optimizing the impact on manufacturing, logistics and procurement costs.
 </li>
 <li>
 Implement and develop the needed processes and tools to perform the required planning activities.
 </li>
 <li>
 Develop the team and ensure their engagement.
 </li>
 <li>
 Be the Point for Contact for RM Supply Planning Process Audits, Updates to Country Leadership Team, Finance team etc
 </li>
 <li>
 Support the BU Supply Chain Managers on side projects and the deployment of the strategy and operational plans into the region.
 </li>
 <li>
 Ensure a good communication and integration with demand/Bus, manufacturing, procurement, logistics and finance.
 </li>
 <li>
 Responsibilities
 
 
 </li>
 </ul>
 Assistant Manager- Material Planning
 
 :
 
 
 
 <ul>
 <li>
 Manage the RM planning for the different sites in India Coatings (Bangalore)
 </li>
 <li>
 Demonstrate leadership according to company values, walking the path with the team.
 </li>
 <li>
 Implement the right and agreed governance in the planning team.
 </li>
 <li>
 Ensure the right setting of objectives, performance and development of the team.
 </li>
 <li>
 Liaise with BU leadership to ensure business targets are achieved.
 </li>
 <li>
 Develop and implement details plans to improve performance on service, inventory and SLOBs, but as well on efficiency and improvement of the processes.
 </li>
 <li>
 Work closely with regional supply planning manager and hub RM planning manager to deploy the strategy and plans within the region.
 </li>
 <li>
 Ensure the right collaboration with demand management/planning teams, manufacturing, procurement, logistics, customer service and finance.
 
 
 </li>
 </ul>
 
 Key Performance Indicators
 
 
 
 <ul>
 <li>
 DC: Service &ndash; ensure on time and in full targets (OTIF) measured as delivery capability are achieved.
 </li>
 <li>
 DIO: Inventory levels &ndash; maintain correct stock balance whilst adhering to operating working capital targets in days and in value
 </li>
 <li>
 SLOBs: manage SLOBs with proactive reduction once there and preventive not to generate them
 </li>
 <li>
 Level of Autonomy
 
 
 </li>
 </ul>
 What decisions may the job holder make without first seeking approval from higher manager/supervisor?
 
 
 <ul>
 <li>
 Capacity balancing decisions within the team.
 </li>
 <li>
 Prioritization of action plans to ensure service, inventory and SLOBs targets.
 </li>
 <li>
 Examples
 
 
 </li>
 </ul>
 Please give two examples of the typical challenges or problems the job holder faces in their daily work and what they must do to overcome them.
 
 
 <ul>
 <li>
 SLOB increase that require detailed action plan to revert the situation
 </li>
 <li>
 On time availability of RM to meet MTO &amp; MTS requirements
 </li>
 <li>
 Job Requirements
 
 
 </li>
 </ul>
 
 Essential Educational Qualifications, Relevant Experience And Requested Skills.
 
 
 
 The successful applicant should meet the following requirements:
 
 
 <ul>
 <li>
 Preferable MBA from Premium Institute with at least 2-3 years&rsquo; experience in FMCG, Paint/Coating or Retail industries Supply Chain Improvement or consulting
 </li>
 <li>
 High level of experience on Supply Planning, IBP processes, Planning tools, Supply planning, planning in SAP ECC and BI
 </li>
 <li>
 Change management: ability to manage a diverse range of stakeholders
 </li>
 <li>
 Excellent interpersonal relationship skills and communicator, able to listen, able to handle team tensions
 </li>
 <li>
 Stress resistance, flexible, problem solving attitude
 </li>
 <li>
 Project Management skills
 </li>
 <li>
 Seen by others as credible, trustworthy, and open to new ideas
 </li>
 <li>
 Focused on results
 </li>
 <li>
 Good problem-solving skills, able to identify and structure issues, run accurate analyses and synthesize recommendations
 </li>
 <li>
 Strong desire to challenge and improve status-quo
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
</div>

Assistant Manager - Material Planner

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 This role is based in Bangalore.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities, and gain insights. Our global reach means we get to make a direct impact on the world&rsquo;s workforce in ways no other company can. We&rsquo;re much more than a digital resume &ndash; we transform lives through innovative products and technology. At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
 
 
 About the Role:
 
 
 LinkedIn Sales Solutions (LSS) empowers sales organizations around the world with the insights and intelligence they need to build trusted relationships and drive revenue. As a Senior Product Manager for Sales Assistant, you will lead the core user experience workflow including agent interactions, to ensure every seller can easily get value from the product. You will be working at the cutting edge of human-agent interaction within sales technology, setting the vision and executing on how the agent can explain its reasoning, build trust, and complete key tasks on behalf of sellers, working in partnership with other R&amp;D and cross-functional leaders.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Define and communicate the vision, strategy, roadmap, and execution plans for the Sales Assistant workflow and agent interactions with alignment from cross-functional stakeholders.
 </li>
 <li>
 Own the product lifecycle for your area, from concept creation and user research to go-to-market strategy and launch. Handle ambiguity with grace, making data-driven decisions in the face of uncertainty.
 </li>
 <li>
 Establish product metrics, objectives, and key results to guide, prioritize, and measure the success of strategy, product initiatives, and releases for the LSS business.
 </li>
 <li>
 Advocate for the product's value proposition to users and stakeholders, representing the team to company leaders.
 
 
 
 </li>
 </ul>
 Conduct competitive analysis to stay informed about the evolution of agentic products broadly and sales technology specifically, and customer expectations.
 
 
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 7+ years of experience in a product management or equivalent role.
 </li>
 <li>
 Bachelor&rsquo;s degree in a technology related field or equivalent experience.
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in building delightful user experiences within enterprise SaaS for global companies or diverse customer bases
 </li>
 <li>
 Insatiable sense of curiosity, bias for action, and a strong drive to make an impact
 </li>
 <li>
 Experience building user-facing products that leverage LLM technology
 </li>
 <li>
 Experience with enterprise SaaS or sales tech products
 </li>
 <li>
 Proven track record in developing user-facing web and mobile products, with demonstrated ability to drive product planning, development, and launch.
 </li>
 <li>
 Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies relevant to the marketplace.
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 Zero to One products
 </li>
 <li>
 AI-powered products
 </li>
 <li>
 Ecosystem thinking
 </li>
 <li>
 Relevance / AI
 </li>
 <li>
 User experience design
 </li>
 <li>
 Data Analysis
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Product Manager

Volvo Group

<div>
 Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
 
 
 
 About The Position
 
 
 
 The role has the responsibility to assist and support with administrative tasks, to be the sounding board to the Head of Accounting Services, Volvo Group India, and to coordinate and drive own projects.
 
 
 You will report to Site Head of Accounting Services, Volvo Group India, and will be part of the FCA-Accounting Services Management team.
 
 
 
 This Is The Role
 
 
 
 <ul>
 <li>
 Proactive ownership of the Site Head&acute;s agenda, ability to coordinate complex meetings and projects by working directly with key stakeholders. Proven ability to plan and manage time effectively.
 </li>
 <li>
 Managing the Site Head&acute;s inbox, ensuring all duties are completed in a prioritized and organized way.
 </li>
 <li>
 Obtaining and organizing information for use in conferences, speeches, and reports. Editing, proofing and formatting documents and research incl. basic authoring/drafting of correspondence.
 </li>
 <li>
 Drive and coordinate projects
 </li>
 <li>
 Coordinate and assist in the Site Head&acute;s management team meetings and other key D&amp;IT governance meetings, incl. agenda, minutes and follow-up on actions and decisions.
 </li>
 <li>
 Manage administration, e.g., travel administration, purchase orders, invoices, and other expenses.
 </li>
 <li>
 Assist overseas visitors with practical support.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Proactively manage the Site Head's agenda, coordinate complex meetings and projects, and collaborate with key stakeholders. Proven ability to plan and manage time effectively.
 </li>
 <li>
 Managing the Site Head&rsquo;s calendar, ensuring all duties are completed in a prioritized and organized way.
 </li>
 <li>
 Prepare materials for conferences, leadership meetings, and reports; edit and draft correspondence and documentation.
 </li>
 <li>
 Drive and coordinate projects and support management and governance meetings (agendas, minutes, action tracking).
 </li>
 <li>
 Manage administration, e.g., travel administration, purchase orders, invoices, and other expenses.
 </li>
 <li>
 Provide logistical support to overseas visitors and assist with site/office event planning.
 </li>
 <li>
 Support internal FCA-AS employee communications (e.g., surveys, announcements) and coordinate vendor services and office equipment needs.
 </li>
 <li>
 Coordinate and assist in the Site Head&rsquo;s management team meetings and other key FCA-AS governance meetings, incl. agenda, minutes and follow-up on actions and decisions
 </li>
 <li>
 Manage budget of all Team building activities for FCA-AS
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 To be effective in this position we think you should have or be:
 
 
 <ul>
 <li>
 Advanced knowledge typically obtained through education and relevant work experience as assistant on a senior executive level (&gt;5 years).
 </li>
 <li>
 A good listener with high integrity; transmitting information accurately and understandably and actively seeking feedback. Handling highly confidential information and protecting the privacy of information in a correct way.
 </li>
 <li>
 Flexible and able to perform a wide range of tasks, responding to changes in direction and priorities and accepting new challenges and responsibilities. You should be self-dependent in the absence of specific instructions or requirements.
 </li>
 <li>
 You have a strong business acumen and a clear customer-centric mindset and are experienced in handling a wide range of administrative and executive support.
 </li>
 <li>
 Your professional behavior towards both internal and external influential stakeholders is both agile and representative.
 </li>
 <li>
 You pay attention to details and have a high level of professionalism; you deal directly and forthrightly with people and problems; you are persistent in getting the job done.
 </li>
 <li>
 Good at planning and organizing; taking the lead and accepting responsibility for actions, costs and results.
 </li>
 <li>
 You actively strive for continuous development and to develop your capabilities in the role.
 </li>
 <li>
 You are an experienced user of IT tools e.g. Microsoft Office, SharePoint/Teams, SAP/R3, EBD, SuccessFactors and other support tools for administration in Volvo Group
 </li>
 <li>
 You are fluent in English (written and spoken)
 
 
 </li>
 </ul>
 Are we the right match for you?
 
 
 Volvo Group values are Customer Success, Trust, Passion, Change and Performance. If you believe that they are keys to success, you might be our new Executive Assistant.
 
 
 You will have the opportunity to work together with highly skilled colleagues in an exciting global environment which provides opportunities to develop both professionally and personally.
 
 
 We believe our new Executive Assistant is above all an effective coordinator and team player, embracing all aspects of diversity, safety, quality, and the environment.
 
 
 Last Application Date - 26th September 2025
 
 
 We value your data privacy and therefore do not accept applications via mail.
 
 
 
 Who We Are And What We Believe In
 
 
 
 We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group&rsquo;s leading brands and entities.
 
 
 Applying to this job offers you the opportunity to join
 
 Volvo Group
 
 . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
 
 
 
 Group Finance
 
 contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&amp;As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.
</div>

Executive Assistant

Cleartrip

<div>
 
 
 About the Role:
 
 
 
 As an Assistant Manager, Internal &amp; Brand Communications at Cleartrip, you will play a pivotal role in shaping our narrative, both within our vibrant organization and to the wider world. This dual-focused position is key to ensuring our internal teams are connected, informed, and inspired, while simultaneously amplifying Cleartrip's innovative spirit and customer-centric brand story across various platforms. You'll be at the intersection of our rapid growth and our commitment to transforming travel through tech and making every trip planning joyful.
 
 
 
 
 
 
 About the team
 
 
 
 You'll join a dynamic and agile Communications team, a central hub that champions Cleartrip's vision of making travel simple, accessible and joyful. We're a lean, high-impact group that thrives on curiosity, smart innovation, and a collaborative spirit. Working closely with leadership, key BU's, and HR, we're responsible for crafting compelling messages and planning &amp; executing flagship events that resonate, celebrate our achievements, and navigate our exciting journey as a challenger and a disruptor in the online travel industry.
 
 
 
 
 
 
 You are Responsible for
 
 
 
 
 
 
 
 Internal Communications Strategy &amp; Execution:
 
 
 <ul>
 <li>
 Develop and implement engaging internal communication plans that keep all employees informed about company strategy, key initiatives, product launches, and cultural milestones.
 </li>
 <li>
 Draft and edit company-wide announcements, newsletters, leadership messages, and intranet content, ensuring clarity, consistency, and alignment with Cleartrip's voice.
 </li>
 <li>
 Support executive communications, preparing presentations, talking points, and internal messaging for leadership.
 </li>
 <li>
 Drive employee engagement initiatives through creative communication campaigns and platforms.
 </li>
 <li>
 Support and promote Flipkart group wide flagship events within the Cleartrip ecosystem
 </li>
 </ul>
 
 
 Brand Communications &amp; Storytelling:
 
 
 <ul>
 <li>
 Collaborate with the Brand and Marketing teams to ensure internal messaging aligns seamlessly with external brand narratives and campaigns.
 </li>
 <li>
 Assist in crafting compelling brand stories, press releases, media pitches, and content for corporate social media channels (e.g., LinkedIn), highlighting Cleartrip's innovations, partnerships, and impact.
 </li>
 <li>
 Monitor media coverage and industry trends, identifying opportunities to enhance Cleartrip's brand visibility and reputation.
 </li>
 <li>
 Support PR efforts, including media relations and content development for external audiences.
 </li>
 </ul>
 
 
 Content Creation &amp; Management:
 
 
 <ul>
 <li>
 Create high-quality written and visual content across various formats (e.g., articles, videos, infographics, presentations) for both internal and external use.
 </li>
 <li>
 Manage content calendars and ensure timely delivery of communication assets.
 </li>
 </ul>
 
 
 Measurement &amp; Optimization:
 
 
 <ul>
 <li>
 Track and report on the effectiveness of communication efforts, using insights to refine strategies and improve engagement.
 </li>
 <li>
 Using multiple platforms to gauge the success of a certain internal activity and event promotion (Employee NPS)
 </li>
 </ul>
 
 
 
 
 
 To succeed in this role &ndash; you should have the following
 
 
 
 
 
 <ul>
 <li>
 
 Experience:
 
 5-7 years of experience in internal communications, employee branding &amp; engagement and public relations, preferably within a fast-paced startup, large corporate or e-commerce environment.
 </li>
 <li>
 
 Exceptional Communication Skills:
 
 Impeccable written and verbal communication, with a keen eye for detail and the ability to adapt tone and style for different audiences.
 </li>
 <li>
 
 Strategic Thinking:
 
 Ability to understand business objectives and translate them into effective communication strategies and compelling narratives.
 </li>
 <li>
 
 Content Creation Prowess:
 
 Proven experience in developing diverse content formats, from executive messages to engaging social media posts to conceptualizing flagship IPs.
 </li>
 <li>
 
 Brand Acumen:
 
 A strong understanding of brand building and storytelling, with the ability to maintain brand consistency across all communications.
 </li>
 <li>
 
 Project Management:
 
 Excellent organizational skills, with the ability to manage multiple projects simultaneously, meet deadlines, and work effectively under pressure.
 </li>
 <li>
 
 Collaboration &amp; Influence:
 
 A highly collaborative spirit, capable of building strong relationships across departments and influencing stakeholders at all levels.
 </li>
 <li>
 
 Educational Background:
 
 Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
 </li>
 </ul>
 
 
</div>

Lead - Internal & Employee Brand Communications

Explore 588+ Assistant manager customer support experience in Mangaluru this September. Find roles across top companies and apply now to boost your career.