analyst, customer support Jobs in Mangaluru

analyst, customer support

assistant manager

assistant manager - fulfilment & experience Jobs in Mangaluru

assistant manager - fulfilment & experience

assistant manager - sales Jobs in Mangaluru

assistant manager - sales

assistant manager – customer support & experience Jobs in Mangaluru

assistant manager – customer support & experience

assistant manager customer support experience

Yulu

<div>
 
 
 About Yulu
 
 
 
 Yulu is India&rsquo;s leading shared micro-mobility platform, revolutionizing urban transportation through smart, sustainable, and electric-first mobility solutions. With a rapidly growing fleet of tech-enabled electric two-wheelers and a robust battery-swapping infrastructure, Yulu makes last-mile commutes not only efficient but also planet-friendly.
 
 
 Our IoT-driven platform and smart electric vehicles are helping cities reduce traffic congestion and carbon emissions while empowering millions with affordable and reliable transportation.
 
 
 Backed by industry giants like Bajaj Auto and Magna International, Yulu operates at the intersection of mobility, technology, and sustainability. Our mission is to reduce congestion, cut emissions, and transform how India moves &mdash; one ride at a time.
 
 
 With millions of rides completed, thousands of EVs on the road, and a rapidly expanding footprint, we&rsquo;re not just building EVs &mdash; we&rsquo;re building the future of urban mobility in India.
 
 
 
 
 
 🔗 Learn more: www.yulu.bike
 
 
 
 
 
 
 Role Summary:
 
 
 
 We are looking for a detail-oriented and proactive Operations &amp; Automation Executive to join our team. This role demands proficiency in PowerPoint, Excel, analytics, and chatbot management. You will play a critical role in supporting internal operations, driving efficiency, and enhancing our customer support automation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Presentation &amp; Reporting:
 
 </li>
 <li>
 Build and maintain impactful PowerPoint presentations for internal and external stakeholders.
 </li>
 <li>
 Translate data insights into visual formats for monthly/quarterly business reviews.
 </li>
 <li>
 
 Data &amp; Analytics:
 
 </li>
 <li>
 Work with large datasets using Excel (pivot tables, VLOOKUP, data visualization, etc.).
 </li>
 <li>
 Analyze trends from customer interactions and support data to generate actionable insights.
 </li>
 <li>
 Support weekly/monthly dashboards for leadership reviews.
 </li>
 <li>
 
 Chatbot Management:
 
 </li>
 <li>
 Own and update chatbot content, flows, FAQs, and fallback scenarios.
 </li>
 <li>
 Collaborate with CX and product teams to identify new opportunities for automation.
 </li>
 <li>
 Monitor chatbot performance metrics (such as drop-offs and resolution rates) and drive continuous improvement.
 </li>
 <li>
 
 Cross-functional Coordination:
 
 </li>
 <li>
 Liaise with internal teams (CX, product, tech) to ensure chatbot and reporting alignment.
 </li>
 <li>
 Work closely with outsourced partners for operational consistency and data integrity.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 2&ndash;4 years of relevant work experience in operations, analytics, or automation.
 </li>
 <li>
 Advanced Excel skills (data cleaning, formulas, pivoting, charts).
 </li>
 <li>
 Strong PowerPoint skills with a good design sense.
 </li>
 <li>
 Hands-on experience managing chatbots (e.g., Yellow.ai, Intercom, Freshchat, or similar platforms).
 </li>
 <li>
 Analytical mindset with a strong eye for detail.
 </li>
 <li>
 Comfortable working in fast-paced, high-growth environments.
 </li>
 <li>
 Basic understanding of customer support metrics and automation tools is a plus.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in a B2C or mobility/tech startup environment.
 </li>
 <li>
 Working knowledge of Google Sheets, Looker Studio, or SQL (optional but preferred).
 </li>
 </ul>
 
 
</div>

Assistant Manager – Customer Support & Experience

Amazon

<div>
 
 Description
 
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The SBS - Assistant Brand Manager will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the SBS - Assistant Brand Manager will also help brands leverage Amazon&rsquo;s tools and programs to improve on their business inputs.
 
 
 We are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team.
 
 
 
 About The Role
 
 
 
 As a SBS - Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.
 
 
 The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon&rsquo;s most important partners and vendors, as well as with internal colleagues and groups.
 
 
 
 Responsibilities
 
 
 
 This person will have responsibility for:
 
 
 <ul>
 <li>
 Building selection: Identify selection gaps. Track brand&rsquo;s offline catalogue to ensure all relevant selection is present on Amazon.
 </li>
 <li>
 Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectives
 </li>
 <li>
 Business Advice: Support participation of brand in Amazon programs
 </li>
 <li>
 Availability: Ensuring continuous availability of products
 </li>
 <li>
 Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in financial analysis, retail buying, retail planning &amp; allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Karnataka
 
 
 Job ID: A3014001
</div>

SBS - Assistant Brand Manager, Home

The Muthoot Group

<div>
 This Job Is Provided By Apna.co JOB DISCRIPTION
 
 
 Probationary Officer (MBA Required) - High Financial Branches (Muthoot) Position Title: Probationary Officer
 
 
 Location: High Financial Branches (Across Designated Locations) Salary: 2,67LPA Upto ₹3,10,000 per annum + Performance-based Variables &amp; Incentives Growth Opportunity: Fast-Track Promotion to Assistant Manager
 
 
 About Muthoot: Muthoot Group is one of the most trusted and established names in the financial services sector, offering a wide range of products including gold loans, personal loans, insurance, and wealth management services.
 
 
 We are committed to delivering customer satisfaction, fostering innovation, and offering exceptional growth opportunities to our employees. Position Overview: We are seeking dynamic, results-driven individuals with an MBA (minimum 50%) to join our team as Probationary Officers in our high financial branches.
 
 
 This role is designed to give you exposure to branch management, customer relationship handling, and revenue generation, while offering the potential for fast-track career advancement, with promotion opportunities to Assistant Manager based on performance.
 
 
 
 Key Responsibilities
 
 
 
 Branch Operations Management: Oversee and ensure smooth operations at high-performing branches, maintaining compliance with internal policies and regulatory standards.
 
 
 Customer Relationship Management: Build and nurture relationships with existing and new customers, offering tailored financial solutions to meet their needs.
 
 
 Sales &amp; Business Development: Canvassing and sourcing of New Customers to increase Gold loan Business,Drive business generation by actively promoting and selling Muthoot&rsquo;s financial products and services. Meet and exceed sales targets.
 
 
 Financial Performance Monitoring: Revenue generations through Cross Selling products &amp; Interest Collection Work towards enhancing branch financial performance, improving sales, and implementing strategies to achieve business goals.
 
 
 Team Coordination: Lead and work collaboratively with branch staff, ensuring optimal productivity, operational efficiency, and customer satisfaction.
 
 
 Compliance &amp; Risk Management: Ensure that all operations adhere to legal, regulatory, and company standards. Identify and manage operational risks effectively.
 
 
 
 Qualifications &amp; Skills
 
 
 
 Educational Qualification: MBA (with at least 60% marks) MCOM (with at least 70% marks) Experience: Fresh MBA graduates or candidates with up to 2 years of relevant work experience in banking, finance, or related sectors.
 
 
 Skills: Strong interpersonal and communication skills. Knowledge of banking operations, financial products, and services. Good analytical and problem solving abilities. Target-driven and results-oriented approach. Proficiency in MS Office and other financial tools/software. What We Offer:
 
 
 Salary: ₹ 2,67,000 UPTO ₹3,10,000 per annum with additional performance-based variables and incentives.
 
 
 Career Growth: Fast-track promotion to Assistant Manager based on performance and branch success.
 
 
 Training &amp; Development: Extensive training to develop your skills and knowledge for rapid career advancement.
 
 
 Work Environment: A vibrant and collaborative work culture that fosters learning and growth.
 
 
 Join Muthoot and take your career to the next level with unmatched growth opportunities and an exciting work environment!
 
 
 Interested candidate can send their udated Resume TO Regional Hr Chandrakantha 9037834552
 
 
 or Mail recruitmentblr3@muthootgroup.com or Walkin &amp; walk out with offer letter on below Addres:
 
 
 Muthoot Finance Ltd Blr -III NO1- 22, FIRST FLOOR 27TH CROSS, 7TH BLOCK JAYANAGAR, BANGALORE-560082
 
 
 VACANCY LOCATIONS:BANGALORE - KONANAKUNTE JIGANI - INDUSTRIAL AREA PHASE I (KA) BANGALORE - UTTARAHALLI ROAD HAROHALLI - (KA) BANGALORE - KAGGALIPURA BANGALORE - CHANNASANDRA, KENGERI MAIN ROAD BANGALORE - HANUMANTH NAGAR BANGALORE - KUMARASWAMI LAYOUT BANGALORE-GIRINAGAR BIDADI - (KA) BANGALORE - WEAVERS COLONY KANAKAPURA - (KA) BANGALORE - BILEKHAHALLI BANGALORE - HULIMAVU BANGALORE - KENGERI BUS STAND BANGALORE - AREKERE MAGADI - (KA) BANGALORE - HARAPANAHALLI SATHANUR - (KA)
</div>

Probationary Officer

Tata Advanced Systems Limited

<div>
 
 
 
 Senior Executive (Purchase)
 
 
 
 
 
 
 
 
 Position Title
 
 : Senior Executive &ndash; Purchase
 
 
 
 Department
 
 : Supply Chain (Purchase)
 
 
 
 Location
 
 : Bangalore
 
 
 
 
 
 
 Role Purpose:
 
 
 
 To support the Assistant Manager &ndash; Purchase in executing procurement activities for the MRO facility, ensuring timely sourcing, cost-effective purchasing, and compliance with company policies and regulatory requirements. The role involves vendor coordination, RFQ management, PO processing, and follow-up for on-time delivery of materials and services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in executing the purchase process as per the procurement plan.
 </li>
 <li>
 Float inquiries, prepare comparative statements, and support negotiation with vendors.
 </li>
 <li>
 Coordinate with suppliers for timely submission of quotations and clarifications.
 </li>
 <li>
 Prepare and process Purchase Orders (POs) in ERP/SAP system.
 </li>
 <li>
 Follow up with vendors for timely delivery and documentation.
 </li>
 <li>
 Maintain updated records of suppliers, quotations, and contracts.
 </li>
 <li>
 Assist in vendor evaluation and performance tracking.
 </li>
 <li>
 Support in maintaining compliance with quality, statutory, and company procurement guidelines.
 </li>
 <li>
 Coordinate with internal departments (Stores, Engineering, Finance, Quality) for smooth procurement cycle.
 </li>
 <li>
 Highlight delays, risks, or deviations to the Assistant Manager for corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Good knowledge of procurement processes and vendor management.
 </li>
 <li>
 Basic understanding of aviation/aerospace MRO material procurement will be preferred.
 </li>
 <li>
 Strong negotiation, communication, and interpersonal skills.
 </li>
 <li>
 Proficiency in MS Office and ERP/SAP systems.
 </li>
 <li>
 Ability to work under timelines and manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Graduate in Commerce/Science/Engineering.
 </li>
 <li>
 MBA/PG Diploma in Materials Management/Supply Chain preferred.
 </li>
 <li>
 3&ndash;5 years of relevant experience in procurement (aviation/aerospace/MRO industry preferred).
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 <ul>
 <li>
 On-time purchase order processing.
 </li>
 <li>
 Vendor response and delivery adherence.
 </li>
 <li>
 Cost savings achieved through negotiations.
 </li>
 <li>
 Accuracy of procurement documentation.
 </li>
 <li>
 Compliance with procurement policies and audit requirements
 </li>
 </ul>
 
 
</div>

Senior Executive Purchase

Uni Cards

<div>
 
 
 Job Title : BrandStrategist / Assistant Brand Manager
 
 
 
 
 
 
 
 About this role:
 
 
 
 
 Uni is building a category-defining fintech brand. And reimagining credit cards for today&rsquo;s internet consumer. It&rsquo;s a revolution in credit card rewards - far simpler, richer, and built around real value.
 
 
 
 
 
 
 
 We are looking for a high-ownership marketeer who connects
 
 
 brand, product, performance
 
 
 and
 
 
 social
 
 
 into one tight growth machine.
 
 
 
 
 
 
 
 If you think in narratives and love turning ideas into shipped campaigns, this is for you.
 
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 
 
 Brand Strategy &amp; Positioning
 
 
 <ul>
 <li>
 
 Conduct consumer research to understand user behavior
 
 </li>
 <li>
 
 Shape brand narratives, discover value props, and ensure messaging hierarchy across touchpoints.
 
 </li>
 <li>
 
 Build playbooks and improve them: tone, visual systems, storytelling angles, and campaign frameworks as needed.
 
 </li>
 </ul>
 
 
 Go-To-Market (GTM)
 
 
 <ul>
 <li>
 
 Lead GTMs for new features/benefits with clear ICPs, hooks, and channel mixes.
 
 </li>
 <li>
 
 Write briefs; align creative, product, performance to one plane.
 
 </li>
 <li>
 
 Support in strategising and executing campaigns.
 
 </li>
 </ul>
 
 
 Performance x Brand
 
 
 <ul>
 <li>
 
 Partner with our marketing team to translate brand ideas into
 
 
 cost-efficient
 
 
 performance creatives.
 
 </li>
 <li>
 
 Build and iterate
 
 
 winning ad systems
 
 
 (thumb-stoppers, hooks, landing pages, offer ladders).
 
 </li>
 </ul>
 
 
 Content &amp; Social
 
 
 <ul>
 <li>
 
 Build &amp; drive the social calendar (IG/YouTube/LinkedIn/Twitter), creator collabs, and UGC loops.
 
 </li>
 <li>
 
 Maintain a sharp POV; turn features into stories people share.
 
 </li>
 <li>
 
 Work with external agencies &amp; bring sustained customer engagement.
 
 </li>
 </ul>
 
 
 Partnerships &amp; Integrations
 
 
 <ul>
 <li>
 
 Identify and negotiate high-ROI brand/merchant/creator partnerships.
 
 </li>
 <li>
 
 Build co-marketing packs and measure lift (awareness, leads, activation).
 
 </li>
 <li>
 
 Manage agencies/freelancers, budgets, timelines, and creative QA.
 
 </li>
 </ul>
 
 
 
 
 
 You have:
 
 
 <ul>
 <li>
 
 4&ndash;7 yrs
 
 
 in brand/marketing (fintech/startups a plus)
 
 </li>
 <li>
 
 Proven 360&deg; campaign ownership &amp; creative judgment
 
 </li>
 <li>
 
 A VERY strong sense of strategy
 
 </li>
 <li>
 
 Tight writing, clear decks, confident stakeholder management
 
 </li>
 <li>
 
 Understanding of creator economy, PR-first stunts, and social-first ideas.
 
 </li>
 <li>
 
 Comfort in working with cross-functional teams
 
 </li>
 <li>
 
 Clear communication, bias to action, and willingness to experiment
 
 </li>
 <li>
 
 A life outside work - hobbies, passions and original opinions
 
 </li>
 </ul>
 
 
 
 
 
 Why join us:
 
 
 <ul>
 <li>
 
 Learn aggressively in a fast-scaling new-age credit card business
 
 </li>
 <li>
 
 Shape experience of lakhs of credit card users&nbsp;
 
 </li>
 <li>
 
 Work in a collaborative environment that recognises creativity, ownership and outcomes.
 
 </li>
 <li>
 
 Enjoy a high-trust culture where you are not chained to your desk. Always encouraged towards a work-life balance
 
 </li>
 </ul>
</div>

Brand Strategist

PhonePe

<div>
 
 About PhonePe Limited:
 
 
 
 Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
 
 
 PhonePe&rsquo;s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company&rsquo;s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
 
 
 
 Culture:
 
 
 
 At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you&rsquo;re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
 
 
 
 Job Description
 
 
 
 Role: Advisor
 
 
 Title: Advisor, Customer experience
 
 
 Location: Bangalore
 
 
 Reporting to: Assistant Manager, Customer experience
 
 
 About Phonepe :
 
 
 PhonePe is India&rsquo;s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.
 
 
 About Customer Experience Function :
 
 
 At PhonePe, the customer experience team takes full ownership of customers&rsquo; problems and strives to provide quick and meaningful resolution. They are the ones bettering our product everyday with real time insights and customer feedback.
 
 
 Function Summary:
 
 
 The PhonePe Customer Experience Operations team is focused on addressing problems that our customers encounter while using PhonePe.
 
 
 As part of the team, you will look to understand customer issues better and improve customer experience by working with other internal teams to improve solutions that we can offer. Customer Experience Operations offers an ever changing landscape of varied challenges as every customer conversation is different. This offers us an opportunity to develop and challenge ourselves as we move ahead in our careers
 
 
 Role Responsibilities:
 
 
 <ul>
 <li>
 Act with integrity &amp; think customer-first in every interaction
 </li>
 <li>
 Handle PhonePe account and transaction related queries
 </li>
 <li>
 Ability to flex between phone &amp; data channels
 </li>
 <li>
 Follow specified process guidelines to bring about resolution
 </li>
 <li>
 Build customer trust through their interaction
 </li>
 <li>
 Ability to meet hourly &amp; daily productivity goals
 </li>
 <li>
 Leverage internal processes and resources to drive resolution
 </li>
 <li>
 Escalate appropriately taking support from relevant teams to resolve customer issues
 </li>
 <li>
 Recommend process improvements
 </li>
 <li>
 Engage &amp; Educate customers so they&rsquo;re able to leverage PhonePe to the fullest
 
 
 </li>
 </ul>
 Experience, Skills, Qualifications:
 
 
 <ul>
 <li>
 Have excellent written and verbal communications
 </li>
 <li>
 Have good learnability
 </li>
 <li>
 Be an active listener and deal well with objection
 </li>
 <li>
 Have strong customer orientation and ability to adapt/respond to different scenarios
 </li>
 <li>
 Be a team player, flexible and open to feedback
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively
 </li>
 <li>
 Should be able to speak in English and Hindi
 </li>
 <li>
 Graduation (10+2+3) is Mandatory
 </li>
 <li>
 Multilingual skills (spoken + written) in South Indian languages are preferred
 
 
 </li>
 </ul>
 
 PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
 
 
 
 <ul>
 <li>
 Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
 </li>
 <li>
 Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
 </li>
 <li>
 Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
 </li>
 <li>
 Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
 </li>
 <li>
 Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
 </li>
 <li>
 Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
 
 
 </li>
 </ul>
 
 
 Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process,
 
 
 
 
 please fill out this form.
 
 
 
 
 
 
 Read more about PhonePe
 
 
 
 
 on our blog
 
 
 
 
 .
 
 
 
 
 
 Life at PhonePe
 
 
 
 
 PhonePe in the news
 
</div>

Advisor,Social Media

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 This role is based in Bangalore.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities, and gain insights. Our global reach means we get to make a direct impact on the world&rsquo;s workforce in ways no other company can. We&rsquo;re much more than a digital resume &ndash; we transform lives through innovative products and technology. At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
 
 
 About the Role:
 
 
 LinkedIn Sales Solutions (LSS) empowers sales organizations around the world with the insights and intelligence they need to build trusted relationships and drive revenue. As a Senior Product Manager for Sales Assistant, you will lead the core user experience workflow including agent interactions, to ensure every seller can easily get value from the product. You will be working at the cutting edge of human-agent interaction within sales technology, setting the vision and executing on how the agent can explain its reasoning, build trust, and complete key tasks on behalf of sellers, working in partnership with other R&amp;D and cross-functional leaders.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Define and communicate the vision, strategy, roadmap, and execution plans for the Sales Assistant workflow and agent interactions with alignment from cross-functional stakeholders.
 </li>
 <li>
 Own the product lifecycle for your area, from concept creation and user research to go-to-market strategy and launch. Handle ambiguity with grace, making data-driven decisions in the face of uncertainty.
 </li>
 <li>
 Establish product metrics, objectives, and key results to guide, prioritize, and measure the success of strategy, product initiatives, and releases for the LSS business.
 </li>
 <li>
 Advocate for the product's value proposition to users and stakeholders, representing the team to company leaders.
 
 
 
 </li>
 </ul>
 Conduct competitive analysis to stay informed about the evolution of agentic products broadly and sales technology specifically, and customer expectations.
 
 
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 7+ years of experience in a product management or equivalent role.
 </li>
 <li>
 Bachelor&rsquo;s degree in a technology related field or equivalent experience.
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in building delightful user experiences within enterprise SaaS for global companies or diverse customer bases
 </li>
 <li>
 Insatiable sense of curiosity, bias for action, and a strong drive to make an impact
 </li>
 <li>
 Experience building user-facing products that leverage LLM technology
 </li>
 <li>
 Experience with enterprise SaaS or sales tech products
 </li>
 <li>
 Proven track record in developing user-facing web and mobile products, with demonstrated ability to drive product planning, development, and launch.
 </li>
 <li>
 Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies relevant to the marketplace.
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 Zero to One products
 </li>
 <li>
 AI-powered products
 </li>
 <li>
 Ecosystem thinking
 </li>
 <li>
 Relevance / AI
 </li>
 <li>
 User experience design
 </li>
 <li>
 Data Analysis
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Product Manager

Explore 803+ Assistant manager customer support experience in Mangaluru this October. Find roles across top companies and apply now to boost your career.