assistant manager - captive operations Jobs in Hyderabad

assistant manager - captive operations

area manager (l4), inbound operation Jobs in Hyderabad

area manager (l4), inbound operation

assistant manager

assistant manager  quality assurance - international voice call Jobs in Hyderabad

assistant manager  quality assurance - international voice call

assistant manager - sales Jobs in Hyderabad

assistant manager - sales

assistant manager quality assurance international voice call

Harmony United Psychiatric Care

<div>
 
 Job Title:
 
 Assistant Manager - Quality Assurance
 
 
 
 Location:
 
 Hyderabad, Telangana
 
 
 
 Company:
 
 
 Harmony United Medsolutions Pvt. Ltd
 
 
 
 
 About us:
 
 
 
 Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.
 
 
 
 Position Overview:
 
 
 
 A Quality Assurance Manager is responsible for overseeing the quality assurance processes within an organization, ensuring that products and services meet established standards and customer expectations. This role involves leading a team of quality assurance analysts, developing and implementing QA strategies, and collaborating with other departments to maintain high-quality standards across the organization.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and mentor a team of QA analysts, providing guidance and support to ensure their growth and effectiveness
 </li>
 <li>
 Review and evaluate customer support calls, emails, and chat interactions to ensure adherence to company policies, procedures, and quality standards
 </li>
 <li>
 Define and track quality metrics, such as defect rates, test coverage, and customer satisfaction, to gauge the effectiveness of QA efforts
 </li>
 <li>
 Generate detailed reports on QA findings, highlighting trends, patterns, and areas requiring attention
 </li>
 <li>
 Auditing customer support calls, chats and emails, auditing providers charts, etc.
 </li>
 <li>
 Develop, implement, and maintain QA processes, policies, and procedures to ensure that services meet quality standards
 </li>
 <li>
 Assess the quality of customer service provided by the support team, identifying strengths and areas for improvement
 </li>
 <li>
 Stay up-to-date with industry best practices and emerging trends in customer support and quality assurance
 </li>
 <li>
 Participate in cross-functional meetings and projects to drive initiatives that improve customer support quality and efficiency
 
 
 </li>
 </ul>
 
 Qualification:
 
 
 
 <ul>
 <li>
 A candidate must have a Master&rsquo;s degree
 </li>
 <li>
 At least 5 years of international voice experience including at least 2 years of experience in international voice calling quality assurance
 </li>
 <li>
 At least 2 years of experience as a manager or team lead.
 </li>
 <li>
 Extensive experience in quality assurance, with a proven track record of leading and managing QA teams
 </li>
 <li>
 Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
 </li>
 <li>
 Strong analytical and problem-solving abilities, with a keen eye for detail.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
 
 
 </li>
 </ul>
 
 Diversity, Equality, and Inclusion:
 
 
 
 Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed.
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary (including EPF and PS)
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Four days&rsquo; work-week (Monday &ndash; Thursday)
 </li>
 <li>
 Opportunities for career growth and professional development
 </li>
 <li>
 Additional benefits like food and cab-drop are available
 
 
 </li>
 </ul>
 Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you!
 
 
 In case of any queries, please feel to reach out us at
 
 recruitment@hupcfl.com
 
 
 
 
 Note:
 
 Available to take calls between 5:45 PM to 4:45 AM IST only from Monday through Thursday.
 
 
 Powered by JazzHR
 
 
 V3zC59k4vI
</div>

Assistant Manager  Quality Assurance - International Voice Call

NxtWave

<div>
 
 
 Role Purpose:
 
 
 
 To lead the execution of sales audit projects and mentor a team of Sales Quality Analysts, ensuring the meticulous application of quality standards and contributing key insights to the development of our AI-powered auditing platform.
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a highly skilled and detail-oriented
 
 Associate Manager - Sales Quality
 
 to join our team. This role is a perfect blend of hands-on auditing and emerging leadership. You will be responsible for leading end-to-end audit projects, ensuring the highest standards of accuracy and rigor. Concurrently, you will serve as a team lead, guiding junior analysts, providing them with constructive feedback, and ensuring the team's daily, weekly, and monthly audit targets are met. You will be a key contributor to our strategic goals, leveraging your deep-dive insights to help train and refine our revolutionary AI auditing tool.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Project Leadership:
 
 Take ownership of end-to-end sales audit projects. This includes developing audit plans, overseeing the execution of call audits, and ensuring timely delivery of high-quality reports.
 </li>
 <li>
 
 Team Guidance &amp; Mentorship:
 
 Act as a mentor and direct point of contact for a small team of Sales Quality Analysts. Provide hands-on training, feedback, and support to ensure their professional growth and development.
 </li>
 <li>
 
 Meticulous Call Auditing:
 
 Meticulously listen to and audit a significant volume of recorded sales calls, maintaining the gold standard for quality and compliance.
 </li>
 <li>
 
 Stakeholder &amp; Product Collaboration:
 
 Act as the primary liaison between the Sales Quality team and key stakeholders, including Sales Leadership and Product Management. Translate quality insights into clear requirements and feedback for the AI tool's development.
 </li>
 <li>
 
 Operational Excellence:
 
 Ensure the efficient and accurate execution of the team's daily, weekly, and monthly audit targets. Drive the transition from a manual to a semi-automated, AI-supervised auditing process.
 </li>
 <li>
 
 Data-Driven Insights:
 
 Analyze audit data and scores to identify trends, pinpoint areas for agent improvement, and provide strategic insights to the Manager.
 </li>
 <li>
 
 AI Tool Development:
 
 Serve as a key Subject Matter Expert (SME) for the Product team. Provide structured feedback, real-world examples, and nuanced insights to help train and refine the AI auditing tool.
 </li>
 <li>
 
 Process Excellence:
 
 Contribute to the continuous refinement of the quality scorecard and auditing framework to ensure it aligns with evolving business goals.
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For:
 
 
 <ul>
 <li>
 2+ years of experience in a sales/pre-sales quality assurance, contact center quality auditing, or a similar role.
 </li>
 <li>
 Proven experience in a team lead or senior analyst role, with a track record of mentoring junior team members.
 </li>
 <li>
 Exceptional attention to detail and a highly analytical mindset. You should be able to identify subtle details in a conversation and connect them to larger trends.
 </li>
 <li>
 Strong communication and collaboration skills to effectively work with both your team and cross-functional stakeholders.
 </li>
 <li>
 A deep curiosity and passion for leveraging technology and AI to drive operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Other Work Profile:
 
 
 <ul>
 <li>
 
 Working Days:
 
 6 (Sunday Off)
 </li>
 <li>
 
 Work Mode:
 
 Work-from-Office, Hyderabad
 </li>
 <li>
 
 Compensation:
 
 As per industry standards
 </li>
 </ul>
 
 
 
 
 
 About NxtWave:
 
 
 
 NxtWave is one of India&rsquo;s fastest-growing tech upskilling organisations. An official partner of the National Skill Development Corporation (NSDC) and a World Economic Forum Technology Pioneer (2024), our mission is to bridge the gap between education and employability. Our programs equip youth&mdash;many of them first-generation graduates&mdash;with industry-relevant technical skills and a job-ready portfolio.
 
 
 To date, NxtWave has learners across 35 states and Union Territories with alumni hired by 2,000+ companies, including Google, Amazon, Nvidia, Goldman Sachs, Oracle, and Deloitte, delivering tangible hiring outcomes.
 
 
 Founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave has raised ₹275 crore, led by Greater Pacific Capital. Founders Anupam Pedarla and Sashank Gujjula were recognized in the 2024 Forbes India 30 Under 30 for their outstanding contributions to transforming tech education in India.
 
 
 
 
 
 
 Why Join Us:
 
 
 
 You&rsquo;ll be working at the intersection of process assurance and excellence in the Founders Office, with direct visibility into how the organisation is scaling. This role is not only about analysing risks and processes, but also about shaping how a fast-growing edtech company builds robust, compliant and scalable systems while continuing to innovate. If you want to build something passionate at a national scale and see your work translate into livelihoods and upward mobility, NxtWave is the place.
 
</div>

Associate Manager- Quality  Analyst

Microsoft

<div>
 
 Be the voice behind the future&mdash;join us to build transformative speech technology for multilingual, intelligent experiences that reach billions.
 
 
 
 Microsoft is pioneering next-generation AI-driven speech solutions for voice agents, video translation, and call centre analytics.
 
 
 As a
 
 Senior Software Engineer
 
 in Microsoft&rsquo;s
 
 Azure Speech team
 
 , you will develop advanced customization infrastructure and data processing tools to finetune multilingual speech models, AOAI models, and multimodal generative AI powering real-time transcription, intelligent voice agents, and multilingual dubbing across Microsoft products and enterprise solutions. Your work will impact millions&mdash;enabling next-generation human&ndash;machine experiences for diverse markets, with a special focus on India.
 
 
 In this strategic role, you will have significant ownership on technical direction and drive innovation in scaling data processing, engineering efficiency and ease of AOAI customisation, and generative AI. You&rsquo;ll collaborate with top engineers and scientist and deliver breakthrough technologies for applications in voice agents, video translation, and call centre analytics.
 
 
 Based in
 
 Hyderabad
 
 , this on-site role offers opportunities to mentor, grow, and shape the future of multimodal interaction for Indian and global audiences.
 
 
 Microsoft&rsquo;s mission is to empower every person and organisation to achieve more. We embrace a growth mindset and encourage teams and leaders to bring their best.
 
 Join us to shape the future of speech and multimodal LLM technology.
 
 
 
 
 Responsibilities
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver world-class and transformative engineering platforms for customizing Microsoft 1st party and 3rd party products and services.
 </li>
 <li>
 Set technical directions in model customization platforms and scalable data processing solutions for multilingual speech model, speech LLMs, and AOAI models.
 </li>
 <li>
 Build novel data solutions to synthesize complex speech scenarios and finetune models.
 </li>
 <li>
 Build data analysis metrics and solutions to understand the model results, identify gaps, and guide solutions.
 </li>
 <li>
 Collaborate with the global Microsoft team, drive innovative solutions for significant customer asks, and deliver sustained large impacts.
 </li>
 <li>
 Mentor and influence peers, sharing expertise and fostering a growth-oriented inclusive team culture.
 </li>
 <li>
 Contribute to patents and publications at top-tier conferences and represent the team&rsquo;s technical leadership within and outside Microsoft.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 BS/MS/PhD Degree in CS/EE or related fields with focus in machine learning, AI, or speech technologies.
 </li>
 <li>
 8+ years&rsquo; experience in software development skills with deep expertise in designing, building, and deploying large-scale, production-grade AI systems.
 </li>
 <li>
 Demonstration of excellent problem-solving skills and proven track record of delivering impactful results and high-quality solutions in complex engineering environments.
 </li>
 <li>
 Strong programming skills in Python, C++ or similar languages, with experience in large-scale data processing and distributed computing.
 </li>
 <li>
 Effective communication skills, both verbal and written.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with speech/audio processing, multilingual model development, or voice agent technologies.
 </li>
 <li>
 Familiarity with Azure, cloud-based AI platforms, or enterprise-scale deployment of speech solutions.
 </li>
 <li>
 Contributions to open-source projects, patents, or publications in top-tier conferences/journals.
 </li>
 <li>
 Demonstrated leadership in driving technical direction, influencing cross-functional teams, and mentoring peers.
 
 
 </li>
 </ul>
 
 Inclusivity &amp; Compliance
 
 
 
 <ul>
 <li>
 Commitment to fostering an inclusive, growth-oriented team culture.
 </li>
 <li>
 Adherence to Microsoft&rsquo;s EEO and diversity guidelines.
 
 
 </li>
 </ul>
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Senior Software Engineer

HFCL Limited

<div>
 
 At HFCL, we are committed to nurturing young talent and providing them with valuable industry experience. We are specifically looking to onboard trainees from the following backgrounds:
 
 <ol>
 <li>
 
 Diploma
 
 (Mechanical, Electrical, Electronics, Instrumentation) &ndash; passed out in
 
 2022, 2023, 2024 &amp; 2025
 
 </li>
 <li>
 
 B.Sc
 
 (Physics/Math/Statistics) &ndash; passed out in
 
 2022, 2023, 2024 &amp; 2025
 
 </li>
 </ol>
 
 
 
 
 The trainees will be involved in various operational roles such as
 
 Production, Quality Control, Quality Assurance, Maintenance
 
 , and others based on organizational requirements. Our program is designed to provide comprehensive
 
 training and mentorship
 
 , helping students enhance their practical skills and prepare for their future careers.
 
 
 
 
 
 Our
 
 Hyderabad plant
 
 , located at:
 
 
 
 S9, E City, Raviryala, Maheswaram (Mandal), Rangareddy (District), Telangana &ndash; 501359
 
 ,
 
 
 is a
 
 state-of-the-art facility
 
 equipped with modern machinery and processes, offering excellent learning opportunities.
 
 
 
 
 
 We would be delighted to have a call with you at the earliest to discuss this opportunity and explore how we can work together in this regard.
 
 
 
 
 
 Please let us know your interest in collaborating with HFCL. For more information about our company, feel free to visit www.hfcl.com.
 
 
 
 
 
 Looking forward to hearing from you soon.
 
 
 
</div>

Production Intern-BSc /Diploma Engineer

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Math, Quantitative Science, or related technical field, or equivalent practical experience.
 </li>
 <li>
 1 year of experience in statistical problem solving and analyzing data sets using SQL or comparable coding language (e.g. Python, R, Java, C++).
 </li>
 <li>
 1 year of experience collecting, managing and synthesizing data sets and information from disparate sources to perform data analysis and statistical modeling.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 5 years of experience in an investigative role.
 </li>
 <li>
 Experience working with tech teams to optimize machine learning models.
 </li>
 <li>
 Experience in project management and process optimization with data analytics, delivering production level metrics, insights, and actions.
 </li>
 <li>
 Experience working with programming languages such as, Python, Java, JS, R or SAS.
 </li>
 <li>
 Experience with abuse prevention, policy, and regulatory systems.
 
 
 </li>
 </ul>
 
 About the job
 
 In this role, you will analyze huge sets of data and support scaled systems of review to address those challenges. You will empower Google to enhance the efficiency and accuracy of the operations, resolve unique legal challenges at scale and streamline complex workflows, and support and educate internal stakeholders. You are an independent, critical thinker with sound metrics judgment who has a passion for coaching others, solving technical challenges, and setting scalable standards. You can balance the short-term requirements Google faces while demonstrating the ability to see the big picture and make quantitatively based long-term recommendations accordingly.
 
 
 You may be required to review graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube&rsquo;s Community Guidelines; however, such occurrences would be very rare chance encounters. You may also occasionally be required to work on-call or weekend hours.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive analytics efforts to meet the challenges of international regulation such as Article 17 of EUCD by providing rigorously productionalized transparency data to bolster YouTube&rsquo;s external copyright narrative, as well as detailed analytics of EU copyright operations to help executive Ops and Legal stakeholders monitor risk.
 </li>
 <li>
 Apply advanced statistical methods to complex data sets in an effort to predict and prevent abuse of the copyright notice and takedown process. Work with cross-functional abuse teams to develop shared strategies to address similar abuse vectors or bad actors.
 </li>
 <li>
 Learn complex and technical concepts, systems and deliver meaningful results using them. Communicate highly technical results and methods clearly.
 </li>
 <li>
 Maintain, foster and promote Copyright Operations quality by providing regular feedback metrics to global review teams. Manage technological solutions for streamlining quality assurance and produce scalable training solutions.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Business Analyst, Trust and Safety, YouTube

Novartis India

<div>
 
 Summary
 
 
 
 Join Novartis as Manager, Study Governance and play a crucial role in maintaining and enhancing standards, policies, guidelines, processes, systems, and tools for Non-Interventional Studies (NIS), Registries, Investigator Initiated Trials (IITs), Investigator Initiated Research (IIR), Local Interventional Studies (LIS), and Research Collaborations (RCs). You will implement risk mitigation plans in close collaboration with Legal, Ethics Risk &amp; Compliance, Internal Audit, Quality Assurance, and Patient Safety, ensuring robust governance and continuous improvement across the organization.
 
 
 
 About The Role
 
 
 
 
 Manager Study Governance
 
 
 
 
 Location &ndash; Hyderabad Hybrid
 
 
 
 
 
 About The Role:
 
 
 
 
 Join Novartis as Manager, Study Governance and play a crucial role in maintaining and enhancing standards, policies, guidelines, processes, systems, and tools for Non-Interventional Studies (NIS), Registries, Investigator Initiated Trials (IITs), Investigator Initiated Research (IIR), Local Interventional Studies (LIS), and Research Collaborations (RCs). You will implement risk mitigation plans in close collaboration with Legal, Ethics Risk &amp; Compliance, Internal Audit, Quality Assurance, and Patient Safety, ensuring robust governance and continuous improvement across the organization.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Maintain and enhance Novartis standards and manage the development of internal and external policies, guidelines, procedures, systems, and tools for NIS, Registries, IITs, IIR, LIS, and RCs in line with international guidelines and regulations.
 </li>
 <li>
 Facilitate correct implementation of standards and tools at country organisations and global functions, providing enterprise-wide central governance and oversight.
 </li>
 <li>
 Actively contribute to continuous improvement for assigned processes, products, and services, participating in cross-functional projects to simplify and improve adherence.
 </li>
 <li>
 Demonstrate and act according to Novartis values and behaviours, supporting a culture of inspiration, curiosity, and self-awareness.
 </li>
 <li>
 Support the development and delivery of training for associates and management to ensure adherence to standards, promoting collaboration through education and learning opportunities.
 </li>
 <li>
 Identify quality and compliance risks for Novartis in assigned areas and establish mechanisms to mitigate these risks.
 </li>
 <li>
 Promote change management and support a culture of quality, compliance, and patient centricity, identifying opportunities for global/local alignment.
 </li>
 <li>
 Maintain and enhance internal controls to measure compliance, review audit outcomes, and support country self-assessments based on defined control matrices.
 </li>
 <li>
 Maintain effective communication channels with Novartis teams and present to management as requested.
 </li>
 <li>
 Support country organisations in setting up and executing corrective and preventive action plans in response to audit or inspection findings.
 
 
 </li>
 </ul>
 
 
 Commitment To Diversity &amp; Inclusion:
 
 
 
 
 We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
 
 
 
 
 Essential Requirements
 
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in science; Doctor of Medicine (M.D.) or Pharm D. is a plus.
 </li>
 <li>
 Approximately 5 years&rsquo; relevant work experience within clinical settings, public health, or the pharmaceutical industry (e.g., medical affairs, drug development, patient safety, quality, or compliance).
 </li>
 <li>
 Strong technical knowledge in governance areas relevant to the role.
 </li>
 <li>
 Excellent interpersonal skills, demonstrating collaboration, quality, and integrity; ability to bridge scientific and business experts.
 </li>
 <li>
 Experience working in matrix teams in global organisations and project teams.
 </li>
 <li>
 High learning agility, comfortable with complexity and diversity, and a strong interest in continuous improvement.
 </li>
 <li>
 Excellent communication skills across different audiences and organisational levels.
 </li>
 <li>
 Excellent English language skills, both written and spoken.
 
 
 </li>
 </ul>
 
 
 Desirable Requirements
 
 
 
 
 <ul>
 <li>
 External orientation and awareness of industry trends.
 </li>
 <li>
 Excellence in designing and continuously improving business processes to meet quality and compliance standards and simplify ways of working.
 
 
 </li>
 </ul>
 
 Why Novartis:
 
 Our purpose is to reimagine medicine to improve and extend people&rsquo;s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
 
 
 You&rsquo;ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
 
 
 
 
 Commitment To Diversity And Inclusion:
 
 
 
 
 Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
 
 
 Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.
 
 
 
 Why Novartis:
 
 Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
 
 
 
 Join our Novartis Network:
 
 Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
 
 
 
 Benefits and Rewards:
 
 Read our handbook to learn about all the ways we&rsquo;ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
</div>

Manager Study Governance

<div>
 
 Have a personalized AI assistant you can talk to. Enable AI agents using MCP. Build for billions of users.
 
 
 
 If any of these excite you&mdash;how about all of them?
 
 
 This is what the Microsoft 365 Copilot Windows App team does every day. We are on a mission to redefine how people interact with their devices by building intelligent, multimodal, and deeply integrated AI experiences into Windows. We are looking for passionate engineers who are driven to change the course of technology and bring AI to billions.
 
 
 As part of the Microsoft 365 Copilot India team, you will help shape the future of productivity by building the flagship Microsoft 365 Copilot App on Windows. Your work will directly impact how users engage with voice, vision, and context-aware AI agents--powered by MCP. With a rapidly growing footprint, this is your opportunity to build at scale with purpose.
 
 
 
 Responsibilities
 
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Design and implement intelligent features that leverage voice, camera, and screen context to assist users in real time.
 </li>
 <li>
 Build and optimize agentic workflows using MCP to enable autonomous task execution across apps and services.
 </li>
 <li>
 Own the end-to-end planning, design, implementation, adoption, and monitoring of critical AI capabilities.
 </li>
 <li>
 Collaborate with cross-functional teams across Windows, Office, and Azure to deliver seamless, high-performance experiences.
 </li>
 <li>
 Drive engineering excellence through test automation, robust design, and continuous feedback.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 BS degree in Computer Science, Engineering, or equivalent.
 </li>
 <li>
 8+ years of software development experience with C, C++, and Windows app development.
 </li>
 <li>
 Strong problem-solving skills and ability to design efficient algorithms and data structures.
 </li>
 <li>
 Ability to independently handle design and implementation of features of moderate to high complexity.
 </li>
 <li>
 Experience with agile development practices and large-scale commercial product cycles.
 </li>
 <li>
 Exposure to multimodal input (voice, vision) or AI-powered UX is a plus.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Be part of a team that&rsquo;s building the future of AI-first computing.
 </li>
 <li>
 Work on cutting-edge features like real-time voice and vision, agentic OS concepts, and Copilot extensibility.
 </li>
 <li>
 Help shape the future of productivity for a global user base of over a billion Windows devices.
 </li>
 <li>
 Collaborate with some of the best minds across Microsoft&rsquo;s global engineering teams.
 
 
 </li>
 </ul>
 Join us and be a part of the AI revolution&mdash;right from your desktop
 
 
 #MicrosoftAI
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Software Engineer II – Microsoft 365 Copilot

Explore 200+ Assistant manager quality assurance international voice call in Hyderabad this November. Find roles across top companies and apply now to boost your career.

200 assistant manager quality assurance international voice call jobs IN Hyderabad

Assistant Manager Quality Assurance - International Voice Call

Associate Manager- Quality Analyst

Senior Software Engineer

Production Intern-BSc /Diploma Engineer

Business Analyst, Trust and Safety, YouTube

Manager Study Governance

Software Engineer II – Microsoft 365 Copilot