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Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud &amp; Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
 
 
 
 Responsibilities
 
 
 
 Technical administration or troubleshooting to ensure the efficient functionality of the solution.
 
 
 Incident Validation, Incident Analysis, Solution recommendation
 
 
 Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions
 
 
 Act as a point of escalation for Level-1 customer service analysts
 
 
 Coordinate with IT teams on escalations, tracking, performance issues, and outages.
 
 
 Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
 
 
 Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.
 
 
 Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
 
 
 Publish weekly reports and monthly reports on customer service operations activity.
 
 
 Desired Skill sets
 
 
 Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
 
 
 Experience in troubleshooting platform related issues, data backup, restoration, retention
 
 
 Maintains awareness of latest technologies in the domain
</div>

Assistant Manager - Service Delivery & Management

Pidilite Industries Limited

<div>
 
 
 
 Job Title:
 
 
 Asst. Manager -
 
 
 Planning &amp; Customer Service &ndash; Organized Retail
 
 
 
 
 Vertical:
 
 
 Manufacturing Operations &amp; SCM
 
 .
 
 
 
 
 
 
 
 
 Job Objective:
 
 
 
 
 The Supply Chain Customer Service Assistant Manager oversees the complete order-to-delivery cycle, ensuring service level improvements through efficient coordination across internal teams, external partners, Customers and logistics service providers. This role demands strategic thinking, operational excellence, and strong leadership to drive service performance and continuous improvement.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Own the end-to-end order fulfilment process from order receipt to final delivery
 </li>
 <li>
 Monitor delivery timelines and proactively resolve delays or disruptions
 </li>
 <li>
 Optimize OTIF (On-Time In-Full) performance and reduce lead times
 </li>
 <li>
 Act as the escalation point for complex customer issues and complaints
 </li>
 <li>
 Build strong relationships with key customers and ensure service-level agreements are met
 </li>
 <li>
 Analyze customer feedback and implement service improvements
 </li>
 <li>
 Collaborate with sales, planning, procurement, logistics, and finance teams to align on order priorities and inventory availability
 </li>
 <li>
 Coordinate with transporters, and warehouse teams to ensure timely dispatch and delivery
 </li>
 <li>
 Lead, mentor, and develop a team of supply chain depot coordinators
 </li>
 <li>
 Conduct regular performance reviews and training sessions to build team capability
 </li>
 <li>
 Track KPIs such as order accuracy, delivery performance (Fill Rate, Lead Time), and complaint resolution time
 </li>
 <li>
 Drive process improvements for organized retail (MT, E-Com, Q-Com and Corporate)
 </li>
 <li>
 Prepare dashboards and reports and customer reviews, implement automation and digital tools to streamline workflows
 </li>
 <li>
 Monthly S&amp;OP inputs reports.
 </li>
 </ul>
 
 
 
 
 
 
 Required Experience:
 
 
 
 <ul>
 <li>
 Minimum 5 years in Customer Service of MT, E-Com &amp; CSD with FMCG, proven experience in process simplification, Project Management &amp; Execution with customer facing experience.
 </li>
 </ul>
 
 
 
 Education:
 
 
 Graduate + MBA preferably in Supply chain Management
 
 
 
 
 Required Competencies &amp; Skills:
 
 
 
 <ul>
 <li>
 Objective Analytical Thinking.
 </li>
 <li>
 Solid understanding of Planning, Customer Service.
 </li>
 <li>
 Expertise in Supply Chain Process optimization.
 </li>
 <li>
 Team Player.
 </li>
 <li>
 Change Management &amp; Project Management.
 </li>
 </ul>
 
 
 
 IT Knowledge:
 
 
 
 <ul>
 <li>
 Expert understanding in SAP.
 </li>
 <li>
 Advance Excel &amp; Microsoft Power Point.
 </li>
 <li>
 Power BI and Automation Tools.
 </li>
 </ul>
</div>

Assistant Manager - Customer Service & Planning

Unilever

<div>
 
 Title-
 
 Assistant Manager - Supply Planning
 
 
 
 Function-
 
 Supply Chain
 
 
 
 Location-
 
 Mumbai HO
 
 
 
 Req ID-
 
 R-1164484
 
 
 
 Key Responsibility
 
 
 
 The role of a Asst Supply Planning Manager is to optimize inventory, service and cost while dealing with volatility. Lead must be the supply chain face for the relevant category and collaborate with customer marketing, planning, and sales teams continuously. He/ She will be leading the team of central supply and network planners and branch customer service team to bring in efficiencies and manage disruptions. Lead must work with planning excellence, demand planning and distribution planning to implement new technologies in planning and customer service. He/she should lead supply chain strategy to build an agile, efficient, collaborative, and aligned end to end network. Provide leadership and inspiration to drive cost savings projects. He/ She will have to collaborate with all branches and be the supply chain point of contact for the category and other supply chain teams.
 
 
 Here is how your day at Unilever would look like:
 
 
 <ul>
 <li>
 Create production plans basis forward demand
 </li>
 <li>
 Collaborate with category on going plan for the category
 </li>
 <li>
 Collaborate with the Sales and Central Planning team to prepare SC actions as relevant
 </li>
 <li>
 Review production plans to meet demand at optimum service and inventory levels at every depot
 </li>
 <li>
 Planning for event prebuild and full execution
 </li>
 <li>
 Lead all activation networks to drive efficiency and agile Supply Chain
 </li>
 <li>
 Do collab and coordination with factory teams to ensure best availability with cost
 </li>
 <li>
 Collaborate with Manufacturing , Procurement and Logistics teams to ensure service level
 </li>
 <li>
 Leverage digital and AI based planning tools and develop future models to improve efficiencies
 </li>
 <li>
 Drive projects
 
 
 </li>
 </ul>
 
 Key KPIs
 
 
 
 <ul>
 <li>
 Service-CCFOT, MSTN and Day 0 CCF
 </li>
 <li>
 Inventory- RDOH, Glide path, DBNR
 </li>
 <li>
 Others- CPT, Km travelled, Business waste
 </li>
 <li>
 System Implementation- Digital planning skills
 
 
 </li>
 </ul>
 
 Key Stakeholders
 
 
 
 <ul>
 <li>
 Category Teams- Marketing, Customer Marketing
 </li>
 <li>
 Factory teams
 </li>
 <li>
 Customer Development- -CCMs, ASMs
 </li>
 <li>
 Planning- Central Demand and Distribution Planning teams, Planning Excellence,
 </li>
 <li>
 Delivery- Branch Fulfilment teams and Central Logistics
 </li>
 <li>
 Category &amp; SC Finance
 </li>
 <li>
 Procurement and R&amp;D.
 
 
 </li>
 </ul>
 
 Experience Requirement
 
 
 
 <ul>
 <li>
 Min 2 yrs of experience in Supply Planning/ Demand Planning /Customer Service/ Supply chain other verticals
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 Graduate in Engineering / Finance /MBA in Supply Chain Management
 
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent - please verify before proceeding
</div>

Assistant Manager - Supply Planning

Porter

<div>
 
 
 Porter: Creating Impactful Journeys
 
 
 
 
 
 
 At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.
 
 
 
 
 
 
 Why Porter?
 
 
 
 
 
 <ul>
 <li>
 Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
 </li>
 <li>
 Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
 </li>
 <li>
 Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
 </li>
 <li>
 Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.
 </li>
 </ul>
 
 
 
 
 
 Be a Part of Something Extraordinary:
 
 
 
 
 
 
 If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution &ndash; where every day is an opportunity to redefine what's possible.
 
 
 If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!
 
 
 
 
 
 
 Company URL:https://porter.in/
 
 
 
 
 
 
 About the role We are building our InterCity operations in the heavy commercial vehicle (HCV) segment &amp; looking for high-ownership members to anchor daily execution in their city. As assistant manager - city operations, you&rsquo;ll lead a team focused on ground-level delivery, across supply onboarding, order matchmaking, cancellation support, &amp; field engagement.
 
 
 
 
 
 
 Key responsibilities
 
 
 
 
 
 <ul>
 <li>
 Team management
 </li>
 <li>
 Lead a 4-5 member city team
 
 (field &amp; calling ops)
 
 to drive daily delivery
 </li>
 <li>
 Supply building &amp; onboarding
 </li>
 <li>
 Identify &amp; onboard fleet owners &amp; relevant HCV supply (14ft+, 17ft+, etc.)
 </li>
 <li>
 Cancellation analysis &amp; feedback
 </li>
 <li>
 Investigate cancellation reasons &amp; share structured insights with central teams
 </li>
 <li>
 Execution &amp; pace ownership
 </li>
 <li>
 Drive outcomes across order nudges, cancellation resolutions, &amp; follow-ups
 </li>
 <li>
 On-ground visibility
 </li>
 <li>
 Regularly visit loading points, meet partners, &amp; surface operational gaps
 </li>
 <li>
 Process quality &amp; discipline
 </li>
 <li>
 Maintain city hygiene metrics, &amp; ensure protocol adherence
 </li>
 <li>
 Research &amp; pricing benchmarking
 </li>
 <li>
 Periodically gather insights on competitor pricing, supply practices, &amp; partner payouts
 </li>
 <li>
 Track local transport patterns, peak demand periods, &amp; corridor-specific challenges to build sharper execution rhythm
 </li>
 </ul>
</div>

Assistant Manager- City lead

COWRKS

<div>
 
 
 Roles and Responsibilities:
 
 
 
 The Assistant Manager &ndash; Events will be part of the Converge events team who will deliver engaging events across Brookfield Properties campuses pan-India. The role requires curating impactful experiences for tenant employees, aligning with the overall placemaking strategy of the organization. This includes managing end-to-end event management from ideation and budgeting to execution and reporting while ensuring flawless coordination with internal teams, vendors, and external partners. The ideal candidate is highly organized, proactive, and brings creativity along with strong project management and stakeholder engagement skills.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conceptualize, plan, and execute innovative event strategies aligned with Converge&rsquo;s objectives.
 </li>
 <li>
 Develop engaging content for event communications, including mailers, posters, and other marketing collaterals.
 </li>
 <li>
 Manage end-to-end event logistics including vendor coordination, budgeting, scheduling, and on-ground execution.
 </li>
 <li>
 Drive sponsorship and partnership opportunities to enhance events and deliver cost efficiencies.
 </li>
 <li>
 Prepare pre-event plans, live event oversight, and post-event reports with detailed analytics and recommendations for improvement.
 </li>
 <li>
 Ensure high standards of delivery, audience engagement, and brand alignment across all events.
 </li>
 <li>
 Explore and develop new event formats, technologies, and experiences to continuously raise the bar.
 </li>
 </ul>
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Strong project management and organizational skills with attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Creative thinking with the ability to develop engaging event concepts.
 </li>
 <li>
 Strong stakeholder and vendor management abilities.
 </li>
 <li>
 Ability to manage multiple projects simultaneously under tight deadlines.
 </li>
 <li>
 Budget management and negotiation skills.
 </li>
 <li>
 Proficiency in MS Office (PowerPoint, Excel, Word); knowledge of design tools (Canva, Adobe, etc.) is a plus.
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Successful delivery of events within budget and timelines.
 </li>
 <li>
 Quality of employee engagement and participation levels and RSVPs across events.
 </li>
 <li>
 Number of innovative event formats/ideas introduced.
 </li>
 <li>
 Sponsorship/partnerships secured and incremental value generated.
 </li>
 <li>
 Process efficiency and adherence to Converge SOPs.
 </li>
 </ul>
 
 
 
 Preferred qualifications
 
 <ul>
 <li>
 
 Experience:
 
 4&ndash;5 years in the events industry (corporate/agency background preferred). Experience in planning and executing large-scale employee engagement or corporate events is an advantage.
 </li>
 <li>
 
 Qualification:
 
 Graduate degree in Event Management, Hospitality, Marketing, Communications, or related fields. A postgraduate degree/diploma is a plus.
 </li>
 </ul>
 
 
</div>

Assistant Manager – Events

BDO in India

<div>
 
 Location: Mumbai - Dadar (Monday to Friday)
 
 
 Experience: 4 to 10 years of PQE
 
 
 Designation: Assistant Manager - Service Contracts
 
 
 Qualifications: LLB is mandatory; CS, LLM is preferred.
 
 
 
 
 
 About BDO India:
 
 
 BDO India LLP is a member firm of BDO International, one of the largest global networks of professional services firms with presence in over 166 countries. BDO India provides strategic, operational, accounting, tax, regulatory, and digital advisory services to both domestic and international clients. With over 10,000+ professionals across 14 cities, we are in a phase of accelerated growth and business expansion.
 
 
 
 
 
 Role Summary:
 
 
 We are seeking a legal professional with strong experience in drafting, reviewing, and negotiating a broad range of commercial and service contracts, working closely with internal stakeholders and clients.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Draft, review, and negotiate a wide variety of contracts including Client Service Engagement Letters, Master Service Agreements, Service Provider Agreements, Consultancy Contracts, Joint Business Agreements, Joint Venture Agreements, Investment Banking Contracts, Non-Disclosure Agreements, Vendor Agreements, Sub-Contracts, Loan Staffing Contracts, and Referral Agreements.
 </li>
 <li>
 Draft contracts from scratch and create/maintain standard templates.
 </li>
 <li>
 Negotiate contracts directly with clients.
 </li>
 <li>
 Manage internal stakeholder requirements related to the above contracts.
 </li>
 <li>
 Provide training to junior resources and collaborate with them on contract matters.
 </li>
 <li>
 Conduct research on relevant matters concerning the applicable laws.
 </li>
 <li>
 Handle other matters necessary to support the above scope.
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Requirements:
 
 <ul>
 <li>
 4&ndash;10 years PQE with an LLB degree (CS, LLM, and specialized contract law experience/courses preferred).
 </li>
 <li>
 Strong experience in contract drafting, negotiation, and lifecycle management.
 </li>
 <li>
 Ability to independently draft contracts from scratch and maintain templates.
 </li>
 <li>
 Proficiency in handling client negotiations and internal stakeholder management.
 </li>
 <li>
 High analytical thinking and detail orientation.
 </li>
 <li>
 Excellent English proficiency (verbal and written).
 </li>
 <li>
 Strong organizational skills and familiarity with Word, Excel, and PowerPoint.
 </li>
 <li>
 Strategic thinking and ability to mentor junior team members.
 </li>
 </ul>
 
 
</div>

Assistant Manager Legal

<div>
 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it&rsquo;s your career and &lsquo;It&rsquo;s yours to build&rsquo; which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
 
 
 
 The opportunity :
 
 Assistant Manager-Operations-HR-CBS - TAL - Talent Attraction &amp; Acquisition - Mumbai
 
 
 
 CBS - TAL - Talent Attraction &amp; Acquisition
 
 :
 
 
 As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management.
 
 
 Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, an
 
 
 
 Key Responsibilities
 
 
 
 
 Technical Excellence
 
 
 
 <ul>
 <li>
 Drive end-to-end recruitment processes, including sourcing, screening, interviewing, and onboarding of candidates.
 </li>
 <li>
 Ensure a seamless hiring experience while maintaining high standards of quality and compliance.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Collaborate closely with hiring managers and business leaders to understand workforce needs and develop effective hiring strategies.
 </li>
 <li>
 Build and maintain strong relationships with internal stakeholders to ensure alignment and timely delivery of recruitment goals.
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Proactive, detail-oriented, and results-driven
 </li>
 <li>
 Strategic thinking with the ability to influence and engage stakeholders
 
 
 </li>
 </ul>
 
 To Qualify for the Role, You Must Have:
 
 
 
 
 Qualification:
 
 
 
 <ul>
 <li>
 Postgraduate degree in Human Resource Management
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Minimum 7 years of relevant experience in end-to-end recruitment
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
 
 
 
 What We Offer
 
 
 
 EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 
 Join us in building a better working world. Apply now.
 
</div>

Assistant Manager - HR - Operations - CBS - TAL - Talent Attraction &Acquisition - Mumbai

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