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assistant outlet manager

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
<ul><li>
To ensure a professional and profitable operation within the framework of the Hotel</li><li>
With the hotel learning manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels and implement a daily departmental training program.</li><li>
To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure</li><li>
To accurately forecast business demands to ensure efficient staffing &amp; food production.</li><li>
To be responsible for all accounting and billing procedures in the outlets</li><li>
To work with hotel management to develop &amp; execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs, and actively promote and support these.</li><li>
To ensure the efficient scheduling of Management &amp; Team Members in the outlet, and to be responsible for the accurate supervision of the Team Members time control system.</li><li>
To be responsible for the execution of all Team Member reviews and appraisals in a professional and timely manner</li><li>
To train managers and supervisors in effective &ldquo;coaching and counseling&rdquo; and the correct process of progressive discipline</li><li>
To be responsible for always maintaining outlet safety and sanitation standards</li><li>
To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.</li><li>
Promote positive inter-departmental relations through candid communication and cooperation.</li><li>
To work closely with the Banqueting department to support all requested functions.</li><li>
Above all, to lead by example through a &ldquo;hands on&rdquo; approach to motivate our Team Members to excel.</li></ul> 

Qualifications 
<ul><li>
College diploma in Hotel Management or related field.</li><li>
Minimum experience of 2-3 years in a Food &amp; Beverage role in luxury hotel</li><li>
Passion for leadership and teamwork.</li><li>
Excellent communication skills in English</li><li>
Eye for detail to achieve operational excellence.</li><li>
Excellent guest service skills. 
 
Additional Qualification:</li><li>
 Russian Speaking</li></ul> 

Additional Information 
<ul><li>
Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.</li><li>
Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders</li><li>
During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.</li><li>
Assist in maintaining a highly motivated and well trained staff</li><li>
Open and close shift in accordance with Manager&rsquo;s Checklist.</li><li>
Train, maintain and enforce all Anantara Service Standards</li><li>
Properly execute revenue and check control procedures on shift</li><li>
Maintain a safe and sanitary work environment for all Associates and guests</li><li>
Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)</li><li>
Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.</li><li>
Be on the floor during entire meal period and ensure adequate coverage</li><li>
Ensure that only a quality product is being served</li><li>
Maintain proper Associate uniform standards</li><li>
Manage an effective repair and maintenance program through the use of work orders, inspections, etc.</li><li>
Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)</li><li>
Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates</li><li>
Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.</li><li>
Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara&rsquo;s Guarantee of Fair Treatment Policy</li><li>
Identify and recommend incentive programs, new ideas, and methods of operation</li></ul></div>

Assistant Outlet Manager

Hilton

<div>Assistant Outlet Manager - The WB&trade; Abu Dhabi, Curio Collection by Hilton&trade;
An Assistant Outlet Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.
What will I be doing?
As an Assistant Outlet Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:
<ul><li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li>
</ul>What are we looking for?
An Assistant Outlet Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Outlet Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™

<div>Assistant Restaurant Manager - Chinese Restaurant (Preferably Chinese Speaker) - Conrad Abu Dhabi Etihad Towers
An Assistant Outlet Manager oversees all Food and Beverage operations to ensure high standards of quality and service. 
 
What will I be doing?
An Assistant Outlet Manager oversees all Food and Beverage operations to ensure high standards of quality and service.
<ul><li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li>
</ul>What are we looking for?
An Assistant Outlet Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in organizing food and beverage service in a range of outlets</li><li>
Experience in supervising a team</li><li>
Ability to demonstrate delegation skills</li><li>
Flexibility to respond quickly and positively to a range of work situations</li><li>
A passion for developing others to be part of a winning team</li></ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager - Chinese Restaurant (Preferably Chinese Speaker) - Conrad Abu Dhabi Etihad Towers

Miral Experiences

<div>
 
 
 Job Description
 
 
 
 
 
 
 This position delivers the dining experience by providing information to help food and beverage selection, presenting ordered choices ensuring a clean and safe environment.
 
 
 
 
 
 
 Job Scope:
 
 
 
 
 
 <ul>
 <li>
 To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description.
 </li>
 <li>
 To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests and fellow Colleagues in order to support Miral Strategy and Values.
 </li>
 <li>
 All colleagues will comply with company grooming standards and dress codes as set out by the company at all times.
 </li>
 <li>
 To represent and promote Miral Experiences in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders.
 </li>
 <li>
 To help, collectively to achieve Department and Company objectives, action plans and key performance indicators.
 </li>
 <li>
 To enforce and adhere to all UAE laws, Health, Safety &amp; Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
 </li>
 <li>
 To engage each Guest as a unique individual and listen attentively to their requests.
 </li>
 <li>
 To adhere to all emergency procedures, ensuring Guest safety and participate in an emergency drills and evacuations as necessary.
 </li>
 <li>
 To greet Guests as they arrive in accordance with standard operating procedures set out by the company.
 </li>
 <li>
 To answer questions regarding the menu and making suggestions regarding food choices by menu location.
 </li>
 <li>
 To upsell drinks before meals, side orders that complement the main dishes, and suggesting non - alcoholic beverages or alcoholic beverages including wine.
 </li>
 <li>
 To relay food orders to the kitchen and serve courses within sequence as specified by local standard operating procedure.
 </li>
 <li>
 To conduct all restaurant opening and restaurant closing procedures according to Pre - Set Standard Operating Procedures as defined by the company.
 </li>
 <li>
 To utilize the correct serving techniques for all types of food and beverages offered on the menu in a specific location as set out by standard operating procedures.
 </li>
 <li>
 When designated as a host to introduce the waiter/waitress that will be attending to the guests.
 </li>
 <li>
 To deal with guest complaints courteously, efficiently and according to company policy and to apply guest recovery solutions.
 </li>
 <li>
 To service tables in the restaurant area ensuring a clean and presentable environment for our guests.
 </li>
 <li>
 To be fully aware and knowledgeable of all products sold in F&amp;B Outlets in order to promote, suggest and up-sell products to our guests according to standard operating procedures.
 </li>
 <li>
 Good Housekeeping - To ensure the condiment stands are kept fully stocked and replenished as required.
 </li>
 <li>
 To clean regularly equipment, machinery and dispensers in accordance with outlet checklists and standard operating procedures.
 </li>
 <li>
 To sweep /mop floors in the outlet as required in accordance with standard operating procedures.
 </li>
 <li>
 To collect stock from the Warehouse and delivering to the outlet as required by team leader, supervisor or manager.
 </li>
 <li>
 To actively interact with guests and encourage them to view the restaurant menu, enticing them with offers or promotions in line with company strategy.
 </li>
 <li>
 To seat guests at the table and providing them with a menu and information about the style of service.
 </li>
 <li>
 To manage the waiting list should the restaurant become full to capacity,
 </li>
 <li>
 To maintain a safe and clean working environment by complying with company rules and HACCP procedures as set out in standard operating procedures.
 </li>
 <li>
 Should attend and pass all legally food safety courses (example: Essential Food Safety Training/ EFST).
 </li>
 <li>
 To manage lost &amp; found items adhering to company&rsquo;s lost &amp; found policy.
 </li>
 <li>
 To uphold integrity by understanding and adhering to all proper wristbands handling, cash handling and point of sales procedures in order to contribute to the success of the organization.
 </li>
 <li>
 To be fully aware and knowledgeable of all products, activities and service sold not only in F&amp;B outlets but overall, in order to promote, suggest and up sell these products to the Guests which will in turn increase revenue, per cap and Guest satisfaction.
 </li>
 <li>
 To operate cash register (POS System) in accordance with Standard Operating Procedures.
 </li>
 <li>
 To keep the register area neat and stocked with necessary supplies as set out in the standard operating procedures.
 </li>
 <li>
 To be responsible for the cash float throughout your shift and ensuring it balances correctly at the conclusion of the shift as set out in the standard operating procedures.
 </li>
 <li>
 To be responsible for remitting the daily sales to cash control as set out in the standard operating procedures.
 </li>
 <li>
 To adhere to company&rsquo;s overage &amp; shortage policy as set out in the standard operating procedures.
 </li>
 <li>
 To use machinery, equipment or dangerous substances in accordance with training and instruction received as defined as set out in standard operating procedures.
 </li>
 <li>
 To assist in other areas of the outlet, such as cleaning-up, shelf stocking, or keeping items displayed in an orderly manner.
 </li>
 <li>
 To participate fully in all training and continual assessment projects held by the food and beverage department.
 </li>
 <li>
 To perform any additional tasks / duties that are assigned by the management team.
 </li>
 </ul>
 
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 High School Diploma
 </li>
 <li>
 Minimum 1 year food and beverage experience
 </li>
 <li>
 Customer service
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Good communication
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Positive, pro-active attitude
 </li>
 <li>
 Cash Handling
 </li>
 <li>
 Upselling / Suggestive Selling
 </li>
 <li>
 Broad food and beverage knowledge
 </li>
 <li>
 Desire to listen, learn and follow up on instructions.
 </li>
 </ul>
 
 
 
 
 
 Desirable:
 
 
 <ul>
 <li>
 1 year experience as a waiter/waitress in 4* Hotel
 </li>
 <li>
 Minimum 2 years food and beverage experience
 </li>
 <li>
 Banquet trained
 </li>
 <li>
 Bilingual (preferably Arabic)
 </li>
 </ul>
 
 
</div>

Food & Beverage Associate

Rotana Hotels

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
 </li>
 <li>
 Greet and seat customers and serve them in a professional, discreet and personalized way
 </li>
 <li>
 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
 </li>
 <li>
 Consistently monitor quality of food &amp; beverage being served
 </li>
 <li>
 Practice good customer relations and attend to customer complaints / queries satisfactorily
 </li>
 <li>
 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
 </li>
 <li>
 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
 </li>
 <li>
 Ensure minimum wastage, breakage and spoilage
 </li>
 <li>
 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
</div>

Waiter / Waitress

Khalidiya Palace Rayhaan by Rotana

Bouquet Exhibition L.L.C

The primary role of the Outlet Helper is to serve as a vital link between the exhibition and its customers. This position is responsible for facilitating a positive shopping experience by assisting customers in their selection process, providing thorough product knowledge and advice when necessary.Duties &amp; Responsibilities:<ul><li>Commitment to overall appearance regarding personal hygiene, wearing the uniform, and maintaining its cleanliness.</li><li>Assists customers in finding their desired textile products and providing knowledgeable suggestions based on the customer's needs and preferences.</li><li>Processes transactions efficiently, ensuring pricing accuracy and managing cash handling duties.</li><li>Maintains an up-to-date understanding of the latest trends and developments in the textile industry.</li><li>Contributes to the visual merchandising of the store, ensuring products are attractively displayed and the store is well stocked and tidy.</li><li>Handles customer complaints and enquiries professionally, providing satisfactory solutions and escalating issues to Senior Sales Supervisor.</li><li>Collaborates with the team to meet sales targets and deliver exceptional customer service.</li></ul>Educational Qualifications: High SchoolJob Type: Full-timePay: AED2,000.00 per monthWork Location: In person

Exhibition Helper/Male

Explore 392+ Assistant outlet manager in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

392 assistant outlet manager jobs In Abu Dhabi

Assistant Outlet Manager

Assistant Outlet Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™

Assistant Restaurant Manager - Chinese Restaurant (Preferably Chinese Speaker) - Conrad Abu Dhabi Etihad Towers

Food & Beverage Associate

Waiter / Waitress

Waiter / Waitress

Exhibition Helper/Male