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assistant manager, account management

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assistant service manager

King Revolution Inc

The Operations Assistant Manager is responsible for overseeing all day-to-day activities across technical, routing, NOC, swaps, and commercial departments to ensure seamless VoIP service delivery. This role involves cross-functional leadership, performance monitoring, team development, issue resolution, and continuous process improvement. The Operations Assistant Manager drives strategic execution and ensures all operational KPIs, and SLAs are met with efficiency and precision.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Strategic Planning &amp; Growth: &middot; Contribute to company-wide strategy from an operations standpoint.&middot; Propose automation, tools, and structural improvements to scale operations effectively.Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science (BSCS), Telecommunications Engineering, Information Technology (BSIT), or Software Engineering.</li><li>3&ndash;4 years of experience in VoIP operations, technical service delivery, or related fields.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs130,000.00 per monthWork Location: In person

Assistant Operations Manager

Harris Silicone & Glass Pvt. Ltd.

Job Purpose:The Assistant Manager Maintenance will be responsible for overseeing, coordinating, and improving the preventive and corrective maintenance activities of all plant, machinery, and facilities. The role ensures minimal downtime, cost-effective repairs, and compliance with safety and quality standards.Key Responsibilities:<ul><li>Supervise daily maintenance operations (mechanical, electrical, and utilities) to ensure smooth functioning of equipment and facilities.</li><li>Plan and execute preventive and predictive maintenance schedules to reduce equipment failures and downtime.</li><li>Troubleshoot and resolve technical issues related to machinery, utilities, and building facilities.</li><li>Ensure compliance with safety, health, and environmental regulations.</li><li>Coordinate with production and other departments to minimize disruptions during maintenance activities.</li><li>Manage maintenance team, assign tasks, and monitor performance.</li><li>Prepare and maintain maintenance logs, reports, and documentation.</li><li>Monitor spare parts inventory, raise requisitions, and ensure cost-effective procurement.</li><li>Assist in installation, testing, and commissioning of new machinery/equipment.</li><li>Suggest process improvements and technology upgrades for higher efficiency.</li><li>Support audits and inspections related to maintenance, safety, and compliance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Mechanical / Electrical / Mechatronics Engineering (or relevant field).</li><li>3&ndash;5 years of experience in industrial maintenance, preferably in manufacturing / process industry.</li><li>Strong knowledge of preventive and predictive maintenance practices.</li><li>Good understanding of mechanical, electrical, and utility systems.</li><li>Hands-on troubleshooting and problem-solving skills.</li><li>Proficiency in MS Office and maintenance management software (CMMS is a plus).</li><li>Strong leadership, communication, and team management skills.</li><li>Knowledge of safety standards and regulatory compliance.</li></ul>Key Competencies:<ul><li>Analytical thinking and problem-solving</li><li>Leadership and team management</li><li>Planning and time management</li><li>Attention to detail</li><li>Adaptability and decision-making</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Maintenance

Faisal Movers Express

Job Title: Assistant Manager &ndash; Retail (Cargo &amp; Courier Division)Location: Lahore Zone Company: Faisal Movers Express Cargo, Courier &amp; LogisticsAbout the Role:Faisal Movers Express is looking for a passionate and performance-driven Assistant Manager &ndash; Retail to lead and grow retail sales across the Lahore Zone.The position involves training retail staff, boosting zonal sales, and developing potential corporate clients to strengthen our market presence in cargo and courier services.Key Responsibilities:<ul><li>Supervise and support all retail outlets within the Lahore Zone to ensure operational excellence.</li><li>Train and motivate retail staff to deliver outstanding customer service and meet sales targets.</li><li>Implement sales strategies to boost cargo and courier volumes across the zone.</li><li>Identify and engage potential corporate clients to develop long-term business relationships.</li><li>Conduct regular visits and performance reviews for continuous improvement.</li><li>Ensure compliance with company policies, branding, and service standards.</li><li>Coordinate with internal departments (Commercial, Operations, Accounts) for seamless service delivery.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>2&ndash;4 years of relevant experience in retail, logistics, or courier operations.</li><li>Proven track record of achieving sales growth and managing multiple locations.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Ability to develop new business opportunities and corporate partnerships.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant Manager – Retail (Cargo & Courier Division)

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsLocation: Lahore, PakistanDepartment: BPO OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.3&ndash;5 years of experience in BPO operations, including 1&ndash;2 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Why Join Us?At Abacus, you'll be part of a forward-thinking organization that values innovation, collaboration, and professional growth. This role offers a platform to lead impactful projects and make a real difference in operational success.Ready to take the next step in your career?&quot;Please read the job description and requirements carefully before applying. Only apply if you meet the qualifications, as applying without meeting them may affect your eligibility for other positions.&quot;Send your updated resume to hassan.saleem@abacus-global.com with the subject line: Application &ndash; Assistant Manager Call Center Operations.We look forward to welcoming a passionate leader to our team!Job Type: Full-timePay: Up to Rs200,000.00 per monthWork Location: In person

Assistant Manager Contact Center (International)

GCS (Pvt). Limited

We are seeking a highly professional, proactive, and presentable Assistant Manager Procurement to join our team. The ideal candidate will be responsible for overseeing all procurement activities, ensuring efficient purchasing processes, maintaining strong supplier relationships, and achieving cost effectiveness in alignment with company objectives.Key Responsibilities:<ul><li>Manage end-to-end procurement operations including vendor sourcing, quotation evaluation, and contract negotiation.</li><li>Develop and maintain strong relationships with suppliers and service providers.</li><li>Conduct market analysis to ensure competitive pricing and quality standards.</li><li>Handle procurement of IT equipment, fiber materials, and related technical items.</li><li>Coordinate with internal departments to ensure timely fulfillment of procurement needs.</li><li>Ensure compliance with company policies and best procurement practices.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Procurement, or a related field.</li><li>Minimum 3&ndash;5 years of relevant experience in procurement or supply chain management.</li><li>Strong knowledge of IT and fiber equipment procurement.</li><li>Excellent communication, negotiation, and analytical skills.</li><li>Presentable personality with a professional attitude and strong interpersonal skills.</li><li>Proactive, organized, and able to handle multiple priorities effectively.</li></ul>We Offer:<ul><li>Market competitive salary and benefits</li><li>A professional and growth-oriented work environment</li><li>Opportunities for career development</li></ul>Note: We strongly encourage female candidates with the required qualifications and skills to apply.How to Apply: Interested candidates may send their updated resume to [*hr.gcslahore@gmail.com]* with the subject line &ldquo;Application &ndash; Assistant Manager Procurement.&rdquo;Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Assistant Manager Procurement

Samsons Group of Companies

We're Hiring: Assistant Brand ManagerLocation: DHA Phase 6, LahoreType: Full-timeAre you a creative marketer with a passion for building impactful brands? Do you thrive in a fast-paced, collaborative environment? We are looking for an Assistant Brand Manager to join our dynamic team and help shape the future of our brand.What You&rsquo;ll DoAs our Assistant Brand Manager, you&rsquo;ll support the development and execution of Group marketing strategies that bring our brand to life across digital and offline channels. From content creation and influencer marketing to compliance and campaign execution, you&rsquo;ll be involved in every aspect of brand building.Key Responsibilities<ul><li>Develop and execute brand strategies aligned with business goals</li></ul><ul><li>Create engaging content for social media, digital campaigns, and video marketing</li></ul><ul><li>Collaborate with influencers and manage partnerships</li></ul><ul><li>Coordinate with cross-functional teams for seamless brand alignment</li></ul><ul><li>Conduct market research and analyze consumer and competitor trends</li></ul><ul><li>Manage public relations and media communications</li></ul><ul><li>Ensure compliance with regulations (e.g., FDA guidelines)</li></ul><ul><li>Support marketing budget planning and track campaign performance</li></ul>What We&rsquo;re Looking For<ul><li>4&ndash;6 years of experience in brand management or digital marketing</li></ul><ul><li>A Bachelor&rsquo;s degree in Marketing, Business, or related field</li></ul><ul><li>Strong content creation and communication skills</li></ul><ul><li>Familiarity with social media platforms, influencer marketing, and analytics tools</li></ul><ul><li>Ability to balance creativity with compliance in a regulated environment</li></ul><ul><li>A proactive, collaborative mindset and strong attention to detail</li></ul>Apply NowSend your updated CV to: hrd@letsyozo.comSubject: Application &ndash; Assistant Brand ManagerJob Type: Full-timeLocation:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Assistant Brand Manager

Zameen.com

<div>
 
 Zameen.com is looking to hire a passionate candidate for its &lsquo;Assistant Manager Sales&rsquo; post.
 
 
 
 
 
 About Us:
 
 
 Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 
 
 
 
 
 Job Description:
 
 
 As an Assistant Manager- Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 Understanding clients requirements
 
 
 Ensure that clients are thoroughly briefed about relevant property units.
 
 
 Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 
 
 Follow up with clients to understand evolving change in requirements.
 
 
 Maintain good relationship with the clients.
 
 
 
 
 
 Requirements:
 
 
 Education to degree level or equivalent practical experience.
 
 
 Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 
 
 1-2 year of experience in sales (Fresh Graduates are also encouraged to apply)
 
 
 Strong communication skills.
 
 
 
 
 
 Benefits:
 
 
 An opportunity to become part of a highly professional and dynamic team working on the best practices.
 
 
 An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 
 
 Local and international exposure with our partner ventures.
 
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Assistant Sales Manager

Explore 1145+ Assistant service manager in Lahore this October. Find roles across top companies and apply now to boost your career.