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assistant service manager

Dawlance

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 Key Responsibilities:
 
 
 
 
 
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 Look over the daily operations and performance of AWS. Also, maintain control over the employees in the AWS for the pursuit of quality service.
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 Attend to the complaints of customers; direct relevant employees to resolve complaints. Also maintain checks &amp; balances of all system documents and in case of any error, take corrective measures with the consultation of the Branch Manager.
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 Ensuring that once a complaint has been attended to and rectified by Dawlance technical service officers, the same fault should not be reported.
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 Maintain conducive relations with dealers and franchises to ensure they add value to the business. Also, to ensure that all the reports of Branch/Franchises (Revenue, Satisfaction, Quality, warranty issues and trainings) are sent to the Branch Manager.
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 To ensure employees are well aware of health and safety precautions.
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 To control warranty, costs, expenses, revenue generation and monitor &amp; analyse the quality improvement services.
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 Monitor daily collections, reconciliation, and deposits in the bank and report daily to the Branch Manager.
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 To ensure the branch runs smoothly and policies &amp; regulations made by upper management are properly implemented &amp; practised.
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 To guide the actions of employees and ensure that key performance indicators (KPIs) are met and SOPs are followed.
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 To perform any job or task assigned by the Branch Manager.
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 Education:
 
 
 
 
 
 
 Undergraduate Engineer - having 1-2 years of experience in the relevant field
 
 
 
 
 
 
 Skills:
 
 
 
 
 
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 Strong interpersonal skills
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 Complaint handling tactics
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 Technical knowledge of the products
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 Education in industrial, mechanical, or electric engineering
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 Functional experience
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Assistant Service Manager

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthExperience:<ul><li>Managing Call Center Operations : 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Call Center Operations

Confidential Jobs

<div>
 
 Assistant Sales Manager- Real Estate
 
 
 
 About the Role:
 
 
 
 As an Assistant Manager- Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements, and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 
 Responsibilities:
 
 
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 Understanding clients requirements
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 Ensure that clients are thoroughly briefed about relevant property units.
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 Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
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 Follow up with clients to understand evolving change in requirements.
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 Maintain good relationship with the clients.
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 Qualifications:
 
 
 
 Education to degree level or equivalent practical experience.
 
 
 Strong communication skills.
 
 
 Passionate about sales.
 
 
 The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values. 1-3 year of experience in sales (Fresh Graduates are also encouraged to apply).
 
 
 
 
 
 
 Required Skills:
 
 
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 Marketing
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 Business Development
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 Sales
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 Business Development Process
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Assistant Sales Manager

Faisal Movers Express

Job Opportunity: Assistant Manager Retail Sales Location: Lahore Zone Company: Faisal Movers Express (Cargo &amp; Courier Division)Faisal Movers Express Logistics is looking for a dynamic and results-driven Assistant Manager Retail Sales to lead and enhance retail sales performance across our nationwide branches.Key Responsibilities:<ul><li>Lead, train, and mentor Retail Sales Executives across Pakistan to boost performance and service quality.</li><li>Deliver impactful training sessions with strong presentation skills.</li><li>Ensure sales targets are achieved for all Lahore Zone branches and nationwide retail points.</li><li>Implement effective sales strategies to enhance retail sales points cargo &amp; courier business.</li><li>Maintain a charismatic, professional presence while representing the organization.</li><li>Coordinate and monitor daily retail sales operations and performance KPIs.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in the cargo &amp; courier industry (retail sales preferred).</li><li>Minimum Graduate; Master&rsquo;s degree is a plus.</li><li>Excellent communication and presentation skills.</li><li>Strong leadership qualities with the ability to train and motivate teams.</li><li>Charismatic personality and customer-focused approach.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Manager Retail Sales

Fatima Memorial Hospital

Fatima Memorial Hospital, Shadman, Lahore is seeking a dynamic and dedicated Assistant Manager HR to join Human Resources team.Assistant Manager HR will support the HR Department in managing day-to-day operations, ensuring effective implementation of HR policies, and contributing to a positive and compliant workforce environment. The role requires strong HR expertise, particularly in the healthcare sector, with preference for candidates from tertiary care hospitals.Key Responsibilities:&middot; Lead and support end-to-end recruitment processes including job posting, screening, interviewing, and onboarding.&middot; Maintain a talent pipeline for clinical and non-clinical positions.&middot; Manage employee records, contracts, confirmations, transfers, and separations.&middot; Ensure compliance with hospital HR policies.&middot; Oversee attendance management, leave processing, and payroll coordination with Finance.&middot; Address employee queries and facilitate smooth HR service delivery.&middot; Assist in implementing the performance appraisal system.&middot; Ensure all HR policies, SOPs, and processes are implemented effectively across FMH.&middot; Support accreditation and audit requirements (e.g., PMDC, PHC, ISO).&middot; Ensure compliance with healthcare regulatory guidelines.Qualifications &amp; Experience:&middot; Bachelor&rsquo;s degree with specialization in Human Resource Management. Candidates with Master&rsquo;s degree shall be preferred.&middot; Minimum 5 years of relevant HR experience.&middot; Experience in the healthcare industry is required;&middot; Candidates with tertiary care hospital experience will be given preference.Job Type: Full-timeWork Location: In person

Assistant Manager HR

AlHaadi Mobilya (SMC-PVT) Ltd

Job Description: Assistant Manager &ndash; Admin (Lahore)Company: Al-Haadi Mobilya Location: Lahore, Pakistan Position Type: Full-TimeAbout Al-Haadi MobilyaAl-Haadi Mobilya is a leading furniture and home solutions company committed to quality, style, and customer satisfaction. We are seeking a proactive and organized Assistant Manager &ndash; Admin for our Lahore office to ensure smooth administrative operations and support business functions effectively.Role OverviewThe Assistant Manager &ndash; Admin will be responsible for managing daily administrative operations, coordinating between departments, implementing office policies, and supporting senior management in operational efficiency. This role ensures the seamless functioning of office activities while maintaining compliance and organizational standards.Key ResponsibilitiesAdministrative Management<ul><li>Oversee daily office operations and ensure a well-organized workplace.</li><li>Manage office supplies, assets, and facilities to ensure smooth functioning.</li><li>Develop and implement administrative policies, procedures, and systems.</li></ul>Team &amp; Staff Coordination<ul><li>Supervise and support administrative staff.</li><li>Conduct onboarding and training of new administrative employees.</li><li>Monitor staff performance and provide guidance to improve efficiency.</li></ul>Support to Management<ul><li>Assist senior management in planning and organizing meetings, events, and schedules.</li><li>Prepare reports, presentations, and documentation as required.</li><li>Handle confidential information with discretion.</li></ul>Vendor &amp; Contract Management<ul><li>Liaise with vendors, service providers, and contractors for office-related requirements.</li><li>Monitor contracts, agreements, and payments to ensure compliance and timely execution.</li></ul>Compliance &amp; Record-Keeping<ul><li>Maintain proper records of office activities, correspondence, and files.</li><li>Ensure compliance with company policies and regulatory requirements.</li><li>Assist in audits and internal checks as needed.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field.</li><li>3&ndash;5 years of experience in administration or office management; retail/furniture industry experience is a plus.</li><li>Strong organizational, planning, and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in MS Office and office management software.</li><li>Ability to handle confidential information with integrity and professionalism.</li></ul>Key Competencies<ul><li>Office &amp; Administrative Management</li><li>Staff Supervision &amp; Coordination</li><li>Vendor &amp; Contract Management</li><li>Reporting &amp; Documentation</li><li>Problem-Solving &amp; Initiative</li><li>Time Management &amp; Multitasking</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Opportunity to work with a reputed furniture brand</li><li>Professional growth and development opportunities</li><li>Collaborative and dynamic work environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

AM Admin

F&B ( Costa Coffee & IHOP)

Job Title: Assistant Manager Administration &ndash; Lahore Region Company: Costa Coffee &amp; IHOP PakistanWe are hiring an Assistant Manager Administration for our Lahore outlets. The person will manage daily admin tasks, coordinate maintenance, handle vendors, support store teams, maintain records, and ensure smooth operations. Candidate must have technical know-how of ACs, generators, and general maintenance issues.Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>2&ndash;4 years admin/operations experience</li><li>Strong communication &amp; reporting skills</li><li>Technical understanding of AC, generator &amp; basic equipment</li><li>Must be able to travel within Lahore</li></ul>To Apply: Send your CV to hrfnb@gerrys.com.pk with subject: Assistant Manager Administration &ndash; Lahore.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Assistant Manager Administration

Explore 1179+ Assistant service manager in Lahore this December. Find roles across top companies and apply now to boost your career.